NetComm IAC4000 User Manual
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NetComm IAC4000 User Manual

NetComm IAC4000 User Manual

Internet access controller
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Summary of Contents for NetComm IAC4000

  • Page 2: Table Of Contents

    3-2-2-3 Server ....................... 40 3-2-2-4 Authentication ....................43 3-2-2-5 Billing ....................... 55 3-2-2-6 Accounting ......................61 3-2-2-7 Port-Location Mapping ..................74 3-2-3 Advanced Setting ....................80 3-2-3-1 Customization ....................82 3-2-3-2 Bandwidth ......................90 IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 3 Time to Finish ....................... 133 Appendix C. Ethernet Cable Connections ................134 RJ-45 Ethernet Network Ports ..................134 Appendix D. Registering your NetComm Product ..............136 Contact Information ......................136 Legal & Regulatory Information ..................137 Customer Information ....................137 Product Warranty ......................

  • Page 4: Introduction

    & network management. The IAC4000 - Internet Access Controller is designed for service providers and system integrators to enhance their service performance. The IAC4000 - Internet Access Controller is an ideal solution for hotels, coffee shops, airports, conference facilities and other sites that commonly host business travelers, and offers instant high-speed Internet connections without requiring user configuration to connect to the facility's network and No Extra MIS resource needed.

  • Page 5: Package Contents

    9 pin to 25 pin serial adaptor. Black moulded type. 4 x Self adhesive rubber foots. If any of the above items are damaged or missing, please contact your dealer immediately. YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...

  • Page 6: Features

    1-2 Features Integrated Solution for rapid deployment The IAC4000 - Internet Access Controller is a complete access controller for medium to large hotspots. It can serve up to 1024 simultaneous users and it is an ideal hotspot solution to be deployed in the hotels, coffee shops, airports and other sites that commonly host business travelers and offer instant high-speed Internet connections.

  • Page 7: Specification

    Subscriber Selective Service Port-Location Mapping Security Port-based V-LAN Layer 2 Isolation SSL Secure User Login Process SSL Secure Web-based administration VPN Pass through (IPSec/PPTP) Authorized Remote Management Management Web-based Management HTTP/TFTP Firmware Upgrade YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 8 LED Indicators LINK/ACT, 10/100, Full Duplex, Power, Alarm Compliance FCC part 15 Class A VCCI Class A Power Requirement Internal universal switching power supply 100-240 VAC, 50/60 Hz Power Consumption: 10W IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...

  • Page 9: Precautions

    Never install the system in the wet locations. Use only the original fitting power cord otherwise there is a danger of severe electrical shock. Avoid exposing the IAC4000 to direct sunlight or another heat source. Choose a well-ventilated area to position your IAC4000. YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...

  • Page 10: Overview

    Standard RS232 DB 9 female Connector. It's a data transmission cable of PMS system. Reset Button: The IAC4000 has a reset button at the front panel. For some circumstances you might need to reset the IAC4000. WAN Port: One Ethernet port used for linking xDSL or Cable Modem.
  • Page 11 LEDs Indication Figure 1-3 LEDs State Description Power The IAC4000 is not receiving electrical power. Green The IAC4000 is receiving electrical power. ALARM The IAC4000 is operating normally. The IAC4000 has just been started up. LINK/ACT Green The WAN port is connecting with a device.

  • Page 12: Rear Panel

    1-5-2 Rear Panel The rear panel of the IAC4000 is shown below. Figure 1-4 IAC4000 Rear Panel AC Power Connector: This is a three-prong connector that mates with the device end of the power cord. Plug the female end of the supplied power cord into this connector and the male end into an AC power outlet.

  • Page 13: Installation

    Installation Installation Installation The following are instructions for setting up the IAC4000. Refer to the illustration and follow the simple steps below to quickly install your IAC4000. 2-1 Installation Requirements Before installing the IAC4000, make sure your network meets the following requirements.

  • Page 14: Pptp

    The Dynamic IP settings for the PC We recommend that you leave your IP settings as automatically assigned. By default, the IAC4000 is a DHCP server, and it will give your PC the necessary IP settings. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...

  • Page 15: Getting Start

    2-2 Getting Start 1. Place the IAC4000 on a flat work surface. 2. Connect the power cord to the IAC4000 and wait for the alarm LED to stop flashing. 3. Ensure that your modem and computer are both switched on.

  • Page 16: Configuring The Iac4000

    Configuring the IAC4000 Configuring the IAC4000 The IAC4000 offer friendly user interface, one is console user interface and other is Web user interface. However, the Console UI provides only basic system configuration and Status. For advanced function, please use the Web Configuration.

  • Page 17: Login

    3-1-1 Login Figure 3-1 Login Screen The default Username is "admin". The default Password is "admin". User can change password setting after accessing the IAC4000 system. Note: The administrator can change the password via utilities item. YML728Rev1 IAC4000 - Internet Access Controller User Guide...

  • Page 18: Main Menu

    3-1-2 Main Menu Figure 3-2 Main Menu Screen 1) System Configuration: Including IAC4000 system basic parameter setting. 2) WAN Configuration: Including IAC4000 system WAN parameter setting. 3) LAN Configuration: Including IAC4000 system LAN parameter setting. 4) System Status: Display IAC4000 system basic status.

  • Page 19: System Configuration

    4) Web Server Port: The Web server port default is 80, however some user may set up the IAC4000 under the NAT network. The administrator has to set the special Web server port so that IAC4000 can be remote access under NAT network.

  • Page 20: Wan Configuration

    PPPoE Client: Enter the username and password (provided by your ISP). Figure 3-6 WAN Configuration Screen - PPPoE PPTP Client: Enter the Local IP Address, Local Subnet Mask, Gateway IP Address, Server IP Address, username and password (provided by your ISP). IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 21 Figure 3-7 WAN Configuration Screen - PPTP YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...

  • Page 22: Lan Configuration

    There are three types of DHCP Services. Enter 'D' to disable the DHCP server function, 'R' to enable DHCP Relay function, or 'S' to enable DHCP Server function. DHCP Server: IAC4000 include a DHCP sever inside. To enable this function please choose the DHCP service as 'S', and set the DHCP server information.

  • Page 23: System Status

    Relay Server IP Address: Enter DHCP Server IP Address for DHCP clients. 3-1-2-4 System Status System Status is only displaying system information from screen no authority to change any setting. Figure 3-11 System Status Screen YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...

  • Page 24: Utilities Menu

    3) Return to Main Menu: Leave this page and return to Main Menu screen. Firmware Upgrade: The IAC4000 uses TFTP Download to upgrade firmware. User needs to specify TFTP server IP address and the filename that you wish to download.
  • Page 25 Get the TFTP server software firstly. You can get TFTP server from all our distribu- tors or our web site or any other TFTP server software. Step 2. Connect the TFTP server directly into the console port of the IAC4000. Step 3. Copy the TFTP server program to a specified folder.

  • Page 26: Restart System

    Figure 3-17 Logout System Screen 3-1-2-8 Factory Defaults If you enter "Y" the IAC4000 will erase all setting, and back to the original factory setting. There are two different choices after you decided to change to the factory setting. One is to change all the parameters into factory setting but only reserve the user profiles (subscribers' table).

  • Page 27: Web Configuration

    Username and "admin" (default) as the password and click "Get Started". Figure 3-20 IAC4000 Login Page Step 4: After a valid user name and password have been provided, the IAC4000 configura- tion homepage will appear. Note: This Web agent is best viewed with IE 5.5 or Netscape 6.0 and above browsers.

  • Page 28: Configuration Menu

    Click System Setting for initial configuration. Click Advance Setting for future configuration and setting up advanced features. Click System Status to view information about your IAC4000. Click System Tools to backup/restore configuration or upgrade system firmware. Figure 3-21 Configuration Menu...

  • Page 29: System Setting

    The System Setting enables you to configure basic settings related to accessing the Internet, including, 1. System 2. WAN/LAN 3. Server 4. Authentication 5. Billing 6. Accounting 7. Port-Location Mapping Figure 3-22 System Setting Menu YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...

  • Page 30: System

    3-2-2-1 System Define the IAC4000 System parameter. Figure 3-23 System Setting Screen IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 31 Sometime it required for compatibility of IPASS GIS. Date/Time Date System Date (Year/Month/Day) The system date of the IAC4000. The valid setting of year is from 2002 to 2035. Time System Time (Hour:Minute:Second) The system time of the IAC4000. Use NTP Time Server...
  • Page 32 Console Port Attach a VT100 compatible terminal or a PC running a terminal emulation program to the Console Port on the IAC4000's front panel by using the cable provided with this package. Bits per second...
  • Page 33 Allow remote user to ping the device Enable This function allows remote user to ping the IAC4000 through Internet. Ping is normally used to test the physical connection between two devices, to ensure that everything is working correctly.

  • Page 34: Wan/Lan

    Figure 3-28 Device IP (LAN IP) Setting Screen Item Default Description IP Address 10.59.1.1 The internal LAN IP address of your IAC4000. Subnet Mask 255.0.0.0 The subnet mask of your IAC4000. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 35 The device can work as a DHCP client. This allows the device to obtain the IP address and other TCP/IP settings from your ISP. If your xDSL/Cable comes with this feature, please enable Use DHCP Client. Figure 3-31 DHCP Client Setting Screen YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 36 A secondary DNS server IP address for the xDSL/Cable connection (provided by your ISP). If the primary DNS Server IP were not available, meanwhile, Secondary DNS Server IP would start in the same time. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 37 Connect on Demand and Max Idle Time Connect on Demand Enable You can configure your IAC4000 to cut your connection with your ISP after a specified period of time (Max Idle Time). If you have been disconnected due to inactivity, Connect...
  • Page 38 Keep alive and Redial Period Keep alive Disable This option keeps your PPPoE enabled Internet access connected indefinitely, even when it sits idle. The Redial Period maximum value is 65535 seconds. Redial Period 30 Seconds IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 39 80 alphanu- meric characters and is case sensitive. Connection ID/Name Empty Connection ID or connection name. PPP MTU Setting 1460 MTU (Maximum Transfer Unit) specifies maximum transmission unit size. YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 40 Connect on Demand and Max Idle Time Connect on Demand Enable You can configure your IAC4000 to cut your connection with your ISP after a specified period of time (Max Idle Time). If you have been disconnected due to inactivity, Connect...

  • Page 41: Server

    3-2-2-3 Server Figure 3-35 Server Configuration Screen (Authentication Type=No Authentication) Figure 3-36 Server Configuration Screen (Authentication Type=Built-in Authentication) YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 42 The web server port allowed range is 80 or 8010 to 8060 if administrator wants to remote access under NAT Network. For access the IAC4000 system under NAT, please tab the "http://WAN Port IP Address: Port Number". The function of remote access Internet.
  • Page 43 NAT network. IAC4000 provides an extra Email server parameter to forward the subscriber's Email. The IAC4000 not only forwards the subscribers' E-mail via other E-mail server but also changes the SMTP header. The recipient of your E-mail sees the message as if you sent it from your local Internet Service Provide, not form the hotel or other place.

  • Page 44: Authentication

    3-2-2-4 Authentication Authentication Type Figure 3-37 Authentication Configuration Setting Screen IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 45 This is the best way to setup your authentica- tion of Internet Service. Follow the instruc- tions of Scenario Guide below to quickly install your IAC4000. Click this button to select the scenario. YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 46 For some circumstances (staff, VIP…), you can still create static or dynamic accounts to access Internet. About the create account method, please refer to "Account- ing" section. Login Page IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 47 After the account has been generated, subscriber has to pay the charging amount to Hotel staff. Subscriber can use this account to access Internet. Login Page YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 48 Figure 3-39 Scenario A Application Figure 3-40 Scenario B Application 1 IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 49 Figure 3-41 Scenario B Application 2 Figure 3-42 Scenario C Application 1 YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 50 Enable: The system allows up to eight concurrent users to access Internet with one account. Max. concurrent access 2 The field specifies how many times the account be used simultaneously. The field maximum value is 5. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 51 Accumulation/Time to finish (No idle timeout) Accumulation Service provider provides two different accounting calculate for the internet service. Regarding the detail please refer to appendix B "Use RADIUS Server to setup your Internet Service". YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 52 The allowed numbers are from 0 to 34463. RADIUS Secret Key Empty The RADIUS secret key, the key number also has to match with the Server setting. Up to 64 characters are allowed. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 53 RADIUS please check the manual of your RADIUS server. After change the settings, please click Apply button to update the new settings, then the agent will restart it. Figure 3-47 Restart Dialog Box YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 54 10 minute. The Current User Information valid range is 1 to 1440. SSL Login Security Figure 3-50 SSL Login Security Setting Screen Item Default Description SSL Login Security Disable Enables or disables SSL security. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 55 IPASS GIS connection. (Provided by your ISP). Proxy Reply with Specific URL Empty Enter the URL page. The input format can be "http://www.yahoo.com". The maximum character of the URL Link is 200. YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...

  • Page 56: Billing

    Profile Setting To Change a billing profile Click it from the grid, change any of the data as needed, and then click Apply. Click Apply button to save the new settings. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 57 The name of the billing profile. Description Empty The description of the billing profile. Price Duration 1 day The duration of the billing period. When this period expires, user account will be discon- tinued. YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 58 Enter a range of purchase unit. The field valid range is 1 to 99. Click Reset button to restore system configuration. Click Apply button to save the new settings. Figure 3-54 Example-Login Page IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...

  • Page 59: Bandwidth Limit

    Note: You must activate Bandwidth Management feature and select a class of service. The Bandwidth Management Setting Screen is shown below, Figure 3-56 Bandwidth Management Setting Screen YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 60 Specify the service type, private service or public service. PMS Configuration Figure 3-58 PMS Configuration Setting Screen Item Default Description Charge Mode (only for Port-Location Mapping enabled) Base on Room Options: Base on Room, Base on Subscriber. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 61 1 to 99. Description Internet It is the description of the PMS system. PMS interface Attach your PMS system to the PMS port on the IAC4000's front panel by using the cable provided with this package. Marriott Revenue Code Enter the revenue code of Marriott PMS system;...

  • Page 62: Accounting

    Click on Customize printout text to display the Account Printout Customization setting screen. Print to … Account Generator Printer Select a printer to print account information. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 63 Figure 3-60 Account Printout Customization Setting Screen Click Apply button to save the new settings. YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 64 Figure 3-61 Scenario A/C-Static Account Printout-PC-connected printer Figure 3-62 Scenario B-Static Account Printout-PC-connected Printer IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 65 Figure 3-63 Scenario A/C-Static Account Printout-Account Generator Printer YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 66 Figure 3-64 Scenario B-Static Account Printout-Account Generator Printer Figure 3-65 Dynamic Account Printout-PC-connected Printer IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 67 Figure 3-66 Dynamic Account Printout-Account Generator Printer YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 68 The field must contain only numbers and it maximum allow digits length is 5. Billing Profile Select billing profile by clicking in the list box. Random Password Length The field maximum value is 8. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 69 Enter the file pathname of static account information in the File Path field. Click Apply button to execute the file restore process. Manually Add Subscriber Account Figure 3-69 Manually Add Subscriber Account Setting Screen YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 70 Click the all button to re-generate all passwords of static account operator table. If you feel concern about security, please click Re-Generate Password button to change password. This button allows you to print bill for you and your customer. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 71 This button allows you to print the static account list. Click the column button to sort the column in ascending/descending order. Select the check boxes and click 'Delete' to delete the accounts. Delete all accounts in static account list. YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 72 Print to … Account Generator Printer Select a printer to print account information. Click the button to preview the dynamic account printout. Click Apply button to save the new settings. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 73 Click Print button to print this account information. Before you create static account, you must enable Built-in Authentication option (System Setting->Authentication->Built-in Authentication). For details, see section 3-2-2-4 Authentica- tion. Figure 3-75 Error Dialog Box YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 74 The field name button in this list show that this list can be sorted in ascending/descending order according to the corresponding field name. Select the check boxes and click 'Delete' to delete the accounts. Delete all accounts in dynamic account list. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...

  • Page 75: Port-Location Mapping

    999999. Description Empty The field can consist of up to 32 characters. Status Charge for use Select the status of a location-mapping. Options: No Charge, Charge for use and Blocked. YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 76 The field name button in this list show that this list can be sorted in ascending/descending order according to the corresponding field name. Select the check boxes and click 'Delete' to delete the accounts. Delete all accounts in Port-Location Mapping list. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 77 Please refer to the following instructions for Port-Location Mapping Operation. Step 1: In the Authentication Configuration screen, select Built-in Authentication and Scenario A. Figure 3-78 Authentication Setting Screen YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 78 Step 2: Define Billing Profile. Figure 3-79 Billing Profile Setting Screen IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 79 Step 4: To set up your switch. In Port-Location Mapping Configuration screen of switch, enable Port-Location Mapping and type Access Controller IP Address. (The IP address of IAC4000) Figure 3-81 Port-Location Mapping Configuration Setting Screen (Switch) YML728Rev1 IAC4000 - Internet Access Controller User Guide...
  • Page 80 To define port name for port-location mapping Figure 3-82 Ethernet Port Configuration Setting Screen (Switch) Step 5: In Port-location Mapping screen, set up port-location mapping. Figure 3-83 Port-Location Mapping Setting Screen IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 81 Subscriber wants to access Internet, subscriber start his/her Web Browser; a subscriber login page will appear. Subscriber select billing profile and purchase unit and click "Enter", subscriber can use Internet now. Figure 3-84 Subscriber Login Page YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...

  • Page 82: Advanced Setting

    Internet, including, 1. Customization 2. Bandwidth 3. Portal Page 4. Advertisement 5. Walled Garden 6. Passthrough 7. LAN Devices 8. Static Route 9. Logs 10. SNMP Figure 3-85 Advanced Setting Item Screen IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...

  • Page 83: Customization

    This function helps them to realize the ideal. The page elements are including welcome image, background color, article etc. Certainly the administrator can decide to use only standard form. The IAC4000 provides three different login page formats, including standard, redirect, advanced and frame format.
  • Page 84 Figure 3-87 Login Page Screen Figure 3-88 Login Page Screen Scenario A Figure 3-89 Login Page Screen Scenario B IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 85 Figure 3-91 Redirect Login Page Setting Screen Copy and paste the following HTML Code into your home page to produce redirect subscriber login page. Figure 3-92 Redirect Login Page Code Screen YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 86 Advanced This function allow user to design login page of IAC4000. Figure 3-93 Advanced Login Page Setting Screen Item Default Description Welcome Slogan Welcome The maximum allowed characters length is Page Background None The page background can be none or specified color.
  • Page 87 Top Frame URL Link Empty The input format can be http:// www.yahoo.com. The maximum character of the URL Link is 200. Bottom Frame This frame will show the standard login page. YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 88 Figure 3-96 Example-Login Page Screen Service Selection Customization This function allow service provider to specified text of login page. Figure 3-97 Service Selection Customizations IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 89 This function allow service provider can decide whether they want an "Information Window" pop-up on subscriber PC when authenticate successful or not and specified text of information window. Figure 3-99 Information Window Customization Setting Screen Click Apply button to save the new settings. YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 90 Figure 3-100 Information Window An "Information Window" will pop up on subscriber PC when subscriber login successful. The purpose for "Information Window" is to remind subscribers the remaining usage time. Figure 3-101 Information Window IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 91 Account Printout This function allow service provider to specified text of account printout. Figure 3-102 Account Printout Customization Setting Screen YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...

  • Page 92: Bandwidth

    Maximum Upstream Bandwidth 256Kbps Specify the amount of upstream bandwidth for IAC4000 that has already been config- ured on this device. Maximum Downstream Bandwidth 256Kbps Specify the amount of downstream band- width for IAC4000 that has already been configured on this device.

  • Page 93: Portal Page

    URL Link Empty This function allows redirecting subscriber's browser to a specified portal page after successful login. The input format can be "http://www.yahoo.com". The maximum character of the URL Link is 200. YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...

  • Page 94: Advertisement

    And these 10 websites will display to the subscribers at random when the subscribers login in the IAC4000 system. The input format can be "http:// www.yahoo.com". The maximum character of the URL Link # is 200.

  • Page 95: Walled Garden

    The name is allowed user to set the prompt string in user customize login page. The maximum allowed characters length is 80. URL 1~10 The input format can be "http://www.yahoo.com". The maximum character of the Link# is 200. YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...

  • Page 96: Passthrough

    This function allow administrator to set some special devices pass through the IAC4000 system. Because some network devices might be constructed under the IAC4000. However these devices needn't be checked and authorized. The IAC4000 provides a pass through table and the administrator can control which devices can be pass through with authentication.
  • Page 97 Figure 3-109 Subscriber MAC Address Pass through Setting Screen Item Description MAC Address There are 30 entries can input the pass through source MAC Address. For input the source MAC address, please use this format such like" 0050BA8D2296". YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 98 Destination IP Address Pass through Figure 3-110 Destination IP Address Pass through Item Description IP Address There are 36 entries can input the pass through destination IP Address. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 99 URL Link Page, please use this format such like "http:// www.yahoo.com". The maximum character of the URL Link Page is 200. Click Apply button to save the new settings. YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...

  • Page 100: Lan Devices

    3-2-3-7 LAN Devices Administrator can direct remote control to LAN Devices via the IAC4000 implemented the feature. Figure 3-112 LAN Devices Management Screen Item Default Description Polling Interval 1 Min. The default value is 1 minute. The Polling Interval valid range is 1 to 1440.

  • Page 101: Static Route

    3-2-3-8 Static Route This function allow computers that are connected to the IAC4000 directly or through a switch to communicate with other computers in the respective LAN segment which are connected to the IAC4000 through another router. Figure 3-113 Static Route Setting Screen...

  • Page 102: Logs

    Syslog on LAN Server IP Address Empty Enter syslog server's IP address. The IAC4000 will send all of its logs to the specified syslog server. Server MAC Address Empty Enter the syslog server's MAC address. The IAC4000 will send all of its logs to the specified syslog server.
  • Page 103 The log included system information would be sent according to specified interval time. Format: (Id, MAC Address) (System Uptime, 0 days 00h:04m:00s) (WAN, FrameTxOK, FrameRxOK, FrameTxError, FrameRxError) (LAN, FrameTxOK, FrameRxOK, FrameTxError, FrameRxError) YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 104 Format: (Id, MAC Address) (Logged-in Users, Number of Logged-in users, Start Number, End Number) (Username, user IP, user MAC, interface, login time, RxData count, TxData count) (….)(….) IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 105 Web server A log would be sent when someone failed to access the administration Web server. Format: (Id, MAC Address) (Administration Access Fail, Fail message, User IP, Username) YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 106 We can't get the username in this situation, so "None" will be displayed. o Exceeded Maximum Login In this situation, we just show the username as below. Administrator | Supervisor | Accounting Operator IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...

  • Page 107: Snmp

    Network Management Protocol. If you are not familiar with SNMP, please consult your Network Administrator or consult SNMP reference material. You must first enable SNMP on the SNMP Agent Configuration screen. The IAC4000 allows 5 entries to be set. Figure 3-116 SNMP Agent Configuration...
  • Page 108 "All" for different privileges. The default setting of the entry 2 is "write" and others are "read". Status Valid/Invalid Chosen "Valid" or "Invalid". The default setting of entry 1, 2 are valid and others are invalid. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...

  • Page 109: System Status

    5. LAN Devices 6. Billing Log 7. PMS Transaction 8. Static Routing Table Figure 3-117 System Status Item Screen Note: After change the settings, please click Apply button to update the new settings. YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 110 The System Information Menu displays current system basic information including the host name, LAN, WAN, DHCP Configuration, DNS, E-mail Server, SSL Certificate Information and the system hardware/firmware version number. Figure 3-118 System Information Screen IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 111 Display the current logged-in subscribers' status. It allow service provider to disconnect any subscribers. Figure 3-119 Current User Screen-No Authentication Figure 3-120 Current User Screen-Port Location Mapping Figure 3-121 Current User Screen-Dynamic Account Figure 3-122 Current User Screen-Static Account YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...
  • Page 112 Print the current user list. Click the column button to sort the column in ascending/descending order. Select the check boxes and click 'Disconnect' to disconnect the accounts. Disconnect all accounts in current user list. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...

  • Page 113: Dhcp Clients

    Figure 3-123 Current User Screen 3-2-4-4 Session List This feature is display the sessions of network events and records or the newest 2048 incoming and outgoing packet information. Figure 3-124 Session List Screen YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...

  • Page 114: Lan Devices Status

    3-2-4-5 LAN Devices Status You can manage all devices by clicking on device name to access device's Web-based interface. Figure 3-125 LAN Devices Status Screen Figure 3-126 Example- W1 LAN Device Management Screen IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...

  • Page 115: Billing Log

    This allow you to export the billing logs to a text file format. (bill_log.txt) Click on Clear Log to remove all billing log entries. Click the column button to sort the column in ascending/descending order. YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...

  • Page 116: Pms Transaction Log

    3-2-4-7 PMS Transaction Log This function allow administrator to monitor the usage status of PMS system. Figure 3-128 PMS Transaction Logs Screen Click on Clear log to remove all PMS Transaction log entries. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...

  • Page 117: Static Route Table

    3-2-4-8 Static Route Table The Static Routing Table lists the routes through which all recognized Ethernet networks. Figure 3-129 Static Route Table YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...

  • Page 118: System Tools

    This allows service provider or administrator to process Firmware upgrade, change password and backup or restore configuration. 1. Configuration 2. Firmware 3. System Account 4. SSL Certificate 5. Restart 6. Logout Figure 3-130 System Tools Item Screen IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...

  • Page 119: Configuration

    3-2-5-1 Configuration Use the Configuration item to save, restore or reset configuration parameters of the IAC4000. Figure 3-131 Configuration Setting Screen Item Default Description Backup Click it to save the system configuration to your computer. (sys_conf.txt) TFTP Server IP Address Empty Enter the IP address of TFTP Server.

  • Page 120: Firmware Upgrade

    Binary File Name Empty Enter the file name in the Binary File Name field. Note: Before downloading the new firmware, users must save the configuration file for restore configuration parameters of the device. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 121 Disables or enables the scheduled firmware upgrade function. TFTP Server IP Empty The IP address of TFTP Server. Synchronization Check File Empty The new firmware file. Frequency Weekly The default value is "Weekly". YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...

  • Page 122: System Account

    The username can consist of up to 20 alphanumeric characters and is sensitive. Password The password can consist of up to 20 alphanumeric characters and is sensitive. Confirm The password for confirmation. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...

  • Page 123: Administrator Account

    Username and "admin" (default) as the password and click "Get Started" Figure 3-136 Administrator Account Login Screen Step 3: After a valid user name and password have been provided, the IAC4000 configura- tion homepage will appear. Figure 3-137 System Setting Screen...
  • Page 124 Press Enter. Figure 3-138 Web Browser Location Field (Factory Default) Step 2: The IAC4000 configuration main menu will appear. Enter "account" as the Username and "account" as the password and click "Get Started". Figure 3-139 Web-Based Accounting Login Screen...
  • Page 125 Username and "supervisor" as the password and click "Get Started". Figure 3-143 Supervisor Account Login Screen Step 3: After a valid user name and password have been provided, the IAC4000 configura- tion homepage will appear. Figure 3-144 System Status & System Tools Setting Screen...

  • Page 126: Ssl Certificate

    Note: The password field must the same as the CA's registered password. 3-2-5-5 Restart If your IAC4000 is not operating correctly, you can choose this option to display the restart IAC4000 screen. Clicking the apply button restart the IAC4000, with all of your settings remaining intact.

  • Page 127: Logout

    3-2-5-6 Logout If you would like to leave the configuration page, please click apply to exit. Figure 3-148 Logout Setting Screen YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...

  • Page 128: Appendix A. Dhcp Private/Public Ip Pool Setup

    In the Server screen, select DHCP server (Private) and enable DHCP Server (Public). Enter IP Pool Starting Address, Pool Size, and lease time (Public). Note: IP Pool Starting Address (public) must be configured into the same subnet with WAN port. IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...
  • Page 129 Step 4: Define Billing Profile. Select one service type, Public or Private Service. YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...

  • Page 130: Use Public Ip (Billing Profile'service Type=Public Service)

    5 min. (which is configurable in UI). 3. Open computer B's Web browser. After 2.5 min, computer B will request again an IP (because lease time ), at this time IAC4000 will assign "Private IP" e.g. 10.59.1.2 to computer B with lease time ="Lease time (Private)"...

  • Page 131: Appendix B. Use Radius Server To Setup Your Internet Service

    Internet Service Providers. By integrating RADIUS with the IAC4000, service provider could store in the RADIUS database the valid usage time each subscriber is allocated. For example, when subscriber logs in, the RADIUS server will send the IAC4000 the usage time parameters (session time-out) and IAC4000 will obey them to control the connection from subscribers.

  • Page 132: Accumulate

    "Accounting Stop" include used time=1800 sec. to Radius Server. For next time subscriber login, an "Information Window" include logout button and countdown time start from 1:30:00 will appear again. Figure A-1 Accumulate (with Session Time Out) Figure A-2 Information Window IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...

  • Page 133: Case 2: Radius Server Do Not Reply "Session Timeout" Attribute

    "Accounting Stop" include used time for example 1800 sec. to RADIUS Server. RADIUS Server will use these records to accurately track the usage on their network. Figure A-3 Accumulate (Without Session Time Out) Figure A-4 Information Window YML728Rev1 IAC4000 - Internet Access Controller User Guide www.netcomm.com.au...

  • Page 134: Time To Finish

    If "Time to finish" is selected, but RADIUS Server do not reply "Session Timeout", an error message "No Session Time out" will pop up on subscriber's browser. Figure A-5 Time to Finish Figure A-6 Logout Window IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...

  • Page 135: Appendix C. Ethernet Cable Connections

    If you are unsure about which cable to use or which socket to connect it to, please refer to the hardware installation section in this manual. If you are still not sure about cable connections, please contact a professional computer technician or NetComm for further advice. RJ-45 Ethernet Network Ports RJ-45 Network Ports can connect any networking devices that use a standard LAN interface, such as a Hub/Switch Hub or Router.
  • Page 136 100 metres. RJ-45 Connector Pin Assignment Normal Assignment Input Receive Data + Input Receive Data - Output Transmit Data + Output Transmit Data - 4,5,7,8 Power - PoE pins IAC4000 - Internet Access Controller User Guide YML728Rev1 www.netcomm.com.au...

  • Page 137: Appendix D. Registering Your Netcomm Product

    User Guide. However some products have an extended warranty option (please refer to packaging). To be eligible for the extended warranty you must supply the requested warranty information to NetComm within 30 days of the original purchase by registering on-line via the NetComm web site at: www.netcomm.com.au Contact Information If you have any technical difficulties with your product, please do not hesitate to contact NetComm’s...

  • Page 138: Legal & Regulatory Information

    The cost of transporting product to and from NetComm's nominated premises is your responsibility; and, NetComm does not have any liability or responsibility under this warranty where any cost, loss, injury or damage of any kind, whether direct, indirect, consequential, incidental or otherwise arises out of events beyond NetComm's reasonable control.

  • Page 139: Limitations Of Warranty

    Payment of the cost of having the Goods repaired. All NetComm ACN 002 490 486 products have a standard 12 months warranty from date of purchase. However some products have an extended warranty option (refer to packaging). To be eligible for the extended warranty you must supply the requested warranty information to NetComm within 30 days of the original purchase by registering on-line via the NetComm web site at www.netcomm.com.au.

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