Owner Privileges; Roadside Service; Customer Assistance; Cadillac Online - Cadillac SRX 2009 Personalization Manual

Customer convenience / personalization guide
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Owner Privileges

To make your ownership experience
as satisfying and rewarding as
possible, we are proud to provide
you with Cadillac's exceptional
Owner Privileges™, designed
to accommodate you anytime
and anywhere.

ROADSIDE SERVICE

1-800-882-1112
Roadside Service provides every
Cadillac owner with the advantage
of contacting a Cadillac advisor and,
when appropriate, a Cadillac-trained
dealer technician who can provide
on-site services:
• Towing Service
• Battery Jump-Starting
• Lockout Assistance
• Fuel Delivery
• Flat Tire Assistance
Trip Interruption: If your trip is
interrupted due to a component
failure covered under warranty,
incidental expenses may be
reimbursed, including hotel,
meals and rental car.
Refer to your Owner Manual for more information.
Driver
Information
4/29/08
4:38 PM
TM
Courtesy Transportation: You may
also be provided with courtesy
transportation for warranted
repairs, including shuttle service for
same-day repairs and loaner
transportation for overnight repair.
Roadside Service is also available to
Cadillac customers beyond the
warranty period for a charge.
Roadside Assistance and OnStar®
(if equipped): Push the OnStar
button, the vehicle will send
your GPS location to the OnStar
Advisor who will speak to you,
assess your problem, contact
Roadside Assistance and relay your
exact location so you get the help
you need.

CUSTOMER ASSISTANCE

1-800-458-8006
Should you need to ask a question,
make a comment, or request
additional information, the Cadillac
Customer Assistance Center is
staffed around the clock with
professionals to serve you.
Comfort
Entertainment
Page 19
When you call Cadillac Roadside
Service or Customer Assistance,
when possible, please provide the
phone advisor with:
• Your telephone number
• Your location
• Your Cadillac's location
• A description of the problem
• Vehicle Identification Number
• Year and model of your Cadillac
• Delivery date
• Current mileage

CADILLAC ONLINE

For more information about your
Cadillac, including access to the
Cadillac Owner Center at My
GMLink, visit www.cadillac.com.
Certain restrictions, precautions and safety
procedures apply to your vehicle. Please read
your Owner Manual for complete instructions.
All information contained herein is based on
information available at the time of printing
and is subject to change without notice.
SRX is a registered trademark of Cadillac
Motor Car Division and General Motors
Corporation. Copyright 2008 by Cadillac Motor
Car Division. All rights reserved.
J Reviewed with Customer (Please Check Box)
Convenience
Performance &
Maintenance
17
Owner
Privileges™

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