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®
©AMERIPHONE products are manufactured by Walker, a Division of Plantronics, Inc.
12082 Western Avenue, Garden Grove, CA 92841
(800) 874-3005 VOICE • (800) 772-2889 TTY/TDD • (714) 897-4703 FAX
email: ameriphonecs@plantronics.com
website: www.ameriphone.com

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Summary of Contents for Walker Ameriphone VCO

  • Page 1 ® ©AMERIPHONE products are manufactured by Walker, a Division of Plantronics, Inc. 12082 Western Avenue, Garden Grove, CA 92841 (800) 874-3005 VOICE • (800) 772-2889 TTY/TDD • (714) 897-4703 FAX email: ameriphonecs@plantronics.com website: www.ameriphone.com...
  • Page 2: Operating Instructions

    ENGLISH ESPAÑOL FRANÇAIS ® The “Read and Talk” Telephone Operating Instructions ∆ M06597 ©AMERIPHONE® VCO 5280-2861 6/03...
  • Page 3: Table Of Contents

    Programming Emergency Calling Message..................14 Making Emergency Calls and Sending Emergency Message ..............15 Programming the Memory Buttons .....................16 Making and Answering VCO Calls ....................17 Communicating in Text Telephone (TTY/TDD) Mode................22 Using Auto Answering Machine ......................23 Using an External Voice Answering Machine..................25 Direct Audio Output.........................26...
  • Page 4: Important Safety Instructions

    Important Safety Instructions When using your telephone 8.Do not cover the slots and equipment, basic safety precautions openings on this telephone. should always be followed to This telephone should never reduce the risk of fire, electric be placed near or over a shock and persons including the radiator or heat register.
  • Page 5 Important Safety Instructions 15. Never install telephone apart. Opening or removing wiring during a lightning covers may expose you to storm. dangerous voltages or other 16. Never install telephone risks. Incorrect reassembly jacks in wet locations can cause electric shock when unless the jack is specifically the appliance is subsequently designed for wet locations.
  • Page 6 Important Safety Instructions label identifies certified equipment. cause to request the user disconnect This certification means that the the equipment. equipment meets certain telecommunications network Users should ensure for their own protective operational and safety protection that the electrical requirements. The Department ground connections of the power does not guarantee that the utility, telephone lines and internal...
  • Page 7: Introducing The Vco

    Introducing the VCO Thank you for selecting the Help from Ameriphone VCO Voice Carry Over For help with using your VCO, call amplified telephone from our Customer Service Department Ameriphone. These Operating at 800-874-3005 Instructions and the associated Quick Operating Guide provide...
  • Page 8: Package Checklist

    Package Checklist DIALOGUE VCO RELAY REL MGS AUTO ANS SPACE POWER SIGNAL SELECT MEMORY b , . ? : ; " ' + - HOLD PROG FLASH REDIAL AMPLIFY TONE Handset Base Unit Telephone Line Cords OPERATING INSTRUCTIONS Handset Coil Cord...
  • Page 9: Features

    Features on the VCO RINGER volume switch AUDIO OUTPUT jack A/C adapter and phone RINGER DIAL AUDIO line connection OUTPUT Off Lo Hi TONE/PULSE switch AC Power indicator RELAY button RELAY MESSAGE button DIALOGUE VCO AUTO ANSWER button LCD display screen...
  • Page 10: Setting Up Your Vco

    Installing the Backup Batteries imprinted on the base of the If there is a power outage, the compartment. (The “+” and VCO will operate for 4 - 8 hours “ ” symbols). with four AA rechargeable NiCad batteries (not included). If the...
  • Page 11: Wall Mount

    Setting up Your VCO 2. Insert the tabs of the phone Line Cord base into the slots in the lower position of the base as Handset shown in Figure 7. Push the (Curly) Cord mounting bracket in and down firmly until it snaps into AC Adapter place.
  • Page 12 Setting up Your VCO 5. Angle the phone downward to feel for the LOWER protruding nail head. Insert the WALL JACK'S nail head into the LOWER part of the phone's mounting bracket. 6. Once the lower nail head has been inserted, insert the...
  • Page 13: Using Your Vco

    IMPORTANT INSTRUCTIONS Using Your VCO Incoming Voice Volume Incoming Voice Tone The VCO also has a tone control , 1. Press the AMPLIFY button as so you can adjust of the sound shown in Figure 8 to turn the frequency level to best suit your incoming voice amplifier on or hearing.
  • Page 14: Ringer Volume

    “PLS HOLD…”. Figure 13 - Redial Button Note: If you pick up an extension phone on the same line when the VCO is on HOLD, the VCO will disconnect and you can continue your conversation on the extension...
  • Page 15: Flash

    IMPORTANT INSTRUCTIONS Using Your VCO Flash Press the FLASH button as shown in Figure 14 to access the special services available from your local phone company such as Call Waiting and 3-Way Calling. FLASH HOLD PROG REDIAL AMPLIFY TONE Figure 14 - Flash Button...
  • Page 16: Special Features

    IMPORTANT SAFETY Special Features INSTRUCTIONS Unanswered Call Indicator Programming the Relay Service Number HOLD PROG FLASH REDIAL 1. Lift handset and press PROG AMPLIFY TONE button. Figure 15 - Unanswered Call HOLD PROG FLASH REDIAL Indicator AMPLIFY TONE If an incoming call is not answered by a person after 4 Figure 16 - Flash Button rings, the unanswered call...
  • Page 17: Programming Emergency Calling Message

    IMPORTANT INSTRUCTIONS Special Features 3. Type your name (up to 30 RELAY REL MGS AUTO ANS letters) and press to save. POWER (For number/letter, press key repeatedly until the desired number/letter appears on screen. Wait one second for Figure 18 - RELAY Button cursor to advance to the next space.
  • Page 18: Making Emergency Calls And Sending Emergency Message

    IMPORTANT SAFETY Special Features INSTRUCTIONS 4. The VCO phone dials the Making Emergency VCO Calls emergency number (if with voice programmed) and transmits this present message: "HELP! I 1. Dial emergency number 911. AM A VCO USER, PLS RESPOND BY TYPING ON A 2.
  • Page 19: Programming The Memory Buttons

    IMPORTANT INSTRUCTIONS Special Features 2. Enter the phone number on the Programming the Memory Buttons keypad (Figure 26) just as you You can automatically dial ten (10) would dial it normally. If you programmed telephone numbers need to dial a “1” and/or the using the memory buttons shown in area code, be sure to include it.
  • Page 20: Making And Answering Vco Calls

    In a VCO (voice carry over) call, Making Standard Phone Calls the hard of hearing person speaks directly to the other party. The 1. Make or answer voice Communications Assistant (CA) calls as usual.
  • Page 21 Special Features IMPORTANT INSTRUCTIONS messages. You must wait for the Follow These Steps to Make VCO completed message as Calls: indicated by the word "GA" on 1. To make an outgoing VCO the screen from the CA. It is call, lift the handset and push important to let the other party the “RELAY”...
  • Page 22 5. Continue your conversation by indicator). Speak into the reading and talking. handset and tell the CA that you are a VCO user and 6. Hang up the handset when you give the CA all the calling are finished. instructions. Repeat the...
  • Page 23 "GA", press SELECT then In areas where the CA needs to REL MSG buttons. You'll see know your long distance carrier "VCO CALL PLS GA" on and /or your home phone your display. number, you must complete the steps in the "Programming Your Emergency Calling Message"...
  • Page 24 MEMORY b Figure 33 - REDIAL button first and then the memory button. 2. Your VCO phone will transmit: "My number is.., My Long 4. The phone sends and dis Distance Carrier is..GA". plays this message on the screen;...
  • Page 25: Communicating In Text Telephone (Tty/Tdd) Mode

    Communicating in Text Telephone (TTY/TDD) Mode Making a TTY Call: Figure 35 - REL MSG button You may use the VCO to communicate with a text telephone (TTY/TDD). The party you called 3. When you see "GA" on the will begin using their TTY and screen, speak to the calling send you a greeting message.
  • Page 26: Using Auto Answering Machine

    *, 0, and # keys. 6. When finished, hang up the handset. Text Transmission Speed Selection: The VCO defaults to the U.S baud Using Text Auto Answering rate of 45.5 when using text Machine communications. To change to International baud rate, just press The VCO’s automatic answering...
  • Page 27 The number of old personalized password to protect messages previously the privacy of the messages left on received will be displayed your VCO answering machine. until you erase them. Erase 1. Lift handset and press old messages when not AUTO ANS.
  • Page 28: Using An External Voice Answering Machine

    Using an External Voice Retrieving Messages Remotely: Answering Machine 1. Call your VCO from a Because the VCO can be used as a text telephone, another VCO, standard amplified telephone by the or a TTY/ TDD pay phone. whole family, you may wish to 2.
  • Page 29: Direct Audio Output

    The AUDIO OUTPUT socket allows Before plugging any cord into your you to connect the VCO to a speech processor, you must consult hearing aid, neck loop, cochlear your implant manufacturer.
  • Page 30: Connecting To The Lvd

    IMPORTANT SAFETY Special Features INSTRUCTIONS Connecting to the LVD The VCO can be used with the MANUAL AUTO LVD from Ameriphone, the large visual display for the Q-90 TTY. Attach the LVD cable to the connector on the back of the Figure 39 - Connecting the Q-90 VCO.
  • Page 31: Connecting To The Lvd And The Q-90 Printer

    Press SELECT once to correct the inco ing message. Call cannot be dialed, or is See "Installation" section to reset the dialed slowly dialing mode switch. Make sure the ringer is not set to "Off" VCO does not have an audible ring position.
  • Page 32: Fcc Statement

    FCC Part 68 rules and requirements adopted by the ACTA. A compliant If this telephone equipment, the telephone cord and modular plug, VCO telephone, causes harm to RJ11 USOC, is provided with this the telephone network, the product. It is designed to be...
  • Page 33 If you Walker / Ameriphone, 1-800- have questions about what will 874-3005. If the equipment is disable alarm equipment, consult causing harm to the telephone...
  • Page 34 Regulatory Compliance (continued) Customer-Owned Coin/Credit designed to provide reasonable Card Phones: protection against harmful interference in residential installation. To comply with state tariffs, the telephone company must be given This equipment generates, uses, notification prior to connection. In and can radiate radio frequency some states, the state public utility energy and, if not installed and commission, public service...
  • Page 35 THE PARTY RESPONSIBLE with the above conditions may not FOR PRODUCT COMPLIANCE prevent degradation of service in Ameriphone Products by Walker, some situations. A Division of Plantronics, Inc. 12082 Western Avenue Repairs to certified equipment...
  • Page 36 Regulatory Compliance IMPORTANT SAFETY (continued) INSTRUCTIONS user to this equipment, or The Ringer Equivalence Number is equipment malfunctions, may give an indication of the maximum the telecommunications company number of terminals allowed to be cause to request the user to connected to a telephone interface.
  • Page 37: Warranty

    30 damages. Some states do not days of the date of purchase, your allow limitations on how long an VCO dealer will replace it at no implied warranty lasts or the charge. exclusion of incidental or...
  • Page 38 800-874-3005 or 800-772- package materials in the event 2889 TTY for advice as to you need to ship the VCO. When whether we will repair your shipping for warranty repair, VCO and other repair include your name, address, information.
  • Page 39: Specifications

    Dimensions Size: 9 " x 7" x 3 " Weight: 2.52 lbs. Power Requirements AC adapter: 9V, 300 mA 4 AA rechargeable batteries (optional) VCO and AMERIPHONE and Walker are registered trademarks of Plantronics, Inc. Precision engineered in the U.S.A.

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