RFI Emission OS-214plus User Manual

Desktop barcode printer

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OS-214plus
Desktop Barcode Printer
User's Manual
Proprietary Statement
This manual contains proprietary information of Argox Information Co., Ltd. It is
intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used,
reproduced, or disclosed to any other parties for any other purpose without the
expressed written permission of Argox Information Co., Ltd.
Product Improvements
Continuous improvement of products is a policy of Argox Information Co., Ltd. All
specifications and signs are subject to change without notice.
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that the interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into a different outlet on a different circuit.
Consult the dealer or an experience Radio/TV technician for help.
This unit was tested with shielded cables on the peripheral devices. Shielded
cables must be used with the unit to insure compliance. The user is cautioned
that any changes or modifications not expressly approved by Argox Information
Co., Ltd. could void the user's authority to operate the equipment.
CE Statement of Conformity
This products is herewith confirmed to comply with the requirements set out in
the Council Directive on the Approximation of the laws of the Member States
relating to Electromagnetic Compatibility Directive (89/336/EEC).
evaluation regarding EMC, the following standard was applied:
RFI Emission:
EN 55022: 2006 + A1: 2007 Class A
EN 61000-3-2: 2006 Class A
For the
I

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Summary of Contents for RFI Emission OS-214plus

  • Page 1 Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Argox Information Co., Ltd. OS-214plus Product Improvements Continuous improvement of products is a policy of Argox Information Co., Ltd. All Desktop Barcode Printer specifications and signs are subject to change without notice.
  • Page 2: Table Of Contents

    EN 61000-3-3: 1995 + A1: 2001 + A2:2005 Table of Contents Getting Started................1 Immunity: EN 55024: 1998+A1: 2001+A2: 2003 Unpacking ................1 Package Contents..............2 Connecting the Power Supply ..........3 Getting to Know Your Printer..........4 Liability Disclaimer Parts and Features ..............
  • Page 3: Getting Started

    Getting Started Replacing the Thermal Print Head........44 Important notice during TPH replacement ......46 Congratulations on choosing the Argox OS-214plus desktop Technical Reference ..............47 barcode printer. This manual will help you get to know your new General Specifications............47 printer.
  • Page 4: Package Contents

    3. Plug the other end of the cord into an AC electrical outlet. Package Contents Printer  Power Supply  Power Cord  Quick Installation Guide  CD ROM  USB Cable  0.5” ID Core for Ribbon  Media Holder  OS-214plus...
  • Page 5: Getting To Know Your Printer

    Getting to Know Your Printer Parts and features of the OS-214plus are illustrated below. Ribbon Pick-up Holder Parts and Features Media Hanger Top Cover H Cover Release Levers Power Switch Power Indicator Ready Indicator Ribbon Supply Holder Feed Button Thermal Print head...
  • Page 6: Controls And Indicators

    Controls and Indicators Control / Function The printer’s controls and indicators are shown in the diagram Indicator below. The following table explains control and indicator On: turns on normal operation  functions. Off: turns off power Power Switch  Top Cover Note: Turn power off before connecting or disconnecting cables Green light shows the power-on...
  • Page 7: Loading Ribbon And Media

    Loading Ribbon and Media Media Compartment This section describes how to load ribbon and media into the OS-214plus printer. Print Head Module Loading a Ribbon Release Lever Release Lever Note: This section does not apply to direct thermal printing. 1. Lift the top cover to expose the media compartment.
  • Page 8 4. Unwrap the ribbon roll pack and separate the ribbon roll and the bare core. 7. Put the print head module down and insert the bare core 5. Attach the edge of the ribbon on the bare core and wind it into the pick-up holder.
  • Page 9: Loading Media

    Loading Media 8. Turn the wheel of the print head module to ensure the The OS-214plus offers two different loading modes: standard or ribbon is tightly wound. cutting. 9. Press down the print head module firmly until you hear a snap.
  • Page 10 2. Remove the media hanger. 4. Click the media hanger back into the media compartment. 5. Align the media roll to the left end. 6. Move the shield from right to left until it leans against the media. Media Compartment Media Hanger Media Compartment 3.
  • Page 11 7. Unlatch the print head module. 10. Put the print head module down and press down firmly 8. Hold the print head module upright with one hand to until you hear a snap. allow the media to pass under it. Lead the media through 11.
  • Page 12: Cutting Mode

    Cutting Mode 11. Close the top cover and turn on the printer or press the "FEED" button if the printer is already on. Note: For Cutter mode you must first install the cutter and add Note: The "FEED" button does not make the printer cut. Cutting the cutter baby board to J16 on the main board.
  • Page 13: Calibration And Configuration

    Calibration and Configuration Resetting to Factory Default Settings 1. Turn on the printer and wait for 5 or more seconds. This section discusses calibration, printing configuration and 2. Press the "Feed" button for 10 seconds, and the "Ready" resetting the printer to factory defaults. indicator and "Power"...
  • Page 14: Computer Connections

    Computer Connections Serial (RS-232) Interface Requirements Note: You must insert the power supply’s barrel connector into The required cable must have a nine-pin "D" type male connector the power jack on the back of the printer before on one end, which is plugged into the mating serial port located connecting communication cables.
  • Page 15: Parallel Interface Requirements

    Communicating with the Printer Parallel Interface Requirements The bundled printer driver can be applied to all applications The required cable (IEEE 1284-compliant is recommended) must have a standard 36-pin parallel connector on one end, which is under Windows 2000/2003/Windows XP/Windows Vista and plugged into the parallel port located on the back of the printer.
  • Page 16 7. Select the port of the 4. Click "Finish". printer and click "Next. 5. Select ”Install printer drivers” and click “Next”. 8. Enter a specify Printer Name and click “Next” 6. Select a driver for your printer and click "Next" . 9.
  • Page 17: Driver For Plug And Play (Usb Only)

    10. After the related files Driver for Plug and Play (USB Only) have been copied to your system, For Windows 2000/2003/XP/ Windows 7 click “Finish” Extract the PrinterDriver.exe to the fixed route. (“C:\ Seagull Driver) 2. Connect the label printer to a computer with a USB cable. 3.
  • Page 18 “Include this location in the search”. Input the location of the printer driver, click “Next”. 8. Argox OS-214plus printer is added in “Printers and Faxes”. 9. Reboot the system. 10. The system assigns the USB port for Argox OS-214plus printer.
  • Page 19: Driver For Win Vista (Usb Only)

    6. Select “I don’t have the disk. Show me the other options.” Driver for Win Vista (USB Only) 1. Extract the PrinterDriver.exe to the fixed route. (“C:\ Seagull Driver) 2. Connect the label printer to a computer with a USB cable. 3.
  • Page 20 8. Input the location of printer driver. (“C:\Seagull) 11. After the installation is complete, click “Close”. 9. Select” Install this driver software anyway” 10. The related files start to copy to your system. 12. Click” Yes”...
  • Page 21: Troubleshooting

    LED Indicators: Power and Ready LEDs blink alternately Troubleshooting Normally, when the printer is in not working properly, the "Power" Power LED Ready LED LED blinks continuously; while printing and communication between the host and printer stops. LED Diagnosis Possible Problems Solutions Remarks Ribbon out...
  • Page 22: Miscellaneous

    LED Indicators: Only the Ready LED blinks Miscellaneous Power LED Ready LED If the host shows "Printer Time out" 1. Check if the communication cable (parallel or serial) is connected securely to your parallel or serial port on the PC and to the connector on the printer at the other end. Possible Problems Solutions Remarks...
  • Page 23: Recovery

    Clean the print head. If the problem persists, replace the print Caring for Your Printer head. Adhesives and coatings of media can over time transfer onto the Poor printout quality: printer components along the media path including the thermal The ribbon may not be qualified. ...
  • Page 24 TPH Cleaning Interval: It’s strongly recommended to regularly clean print heads at least when changing every one ribbon roll (in thermal transfer printing mode), or every one label roll (in direct thermal printing mode). In addition, if printers are operated under critical applications and environments, or it’s found print quality is degraded, please clean print heads more frequently.
  • Page 25: Replacing The Thermal Print Head

    Replacing the Thermal Print Head 6. Disassemble the print head and the mounting bracket by releasing screws. 7. Replace with a new print head. Reassemble the print head 1. Switch off the power and wait for both LEDs to go off. module in reverse order.
  • Page 26: Important Notice During Tph Replacement

    2. Surface of heaters should NOT be hit or scratched by Specification Model sharp or hard things to prevent any damage by scratch. OS-214plus 3. Residue or contamination should NOT be removed by a Print method Direct thermal and thermal transfer cutter to prevent any damage by dent or scratch.
  • Page 27: Fonts, Bar Codes And Graphics Specification

    Thickness 0.0025”~0.01” ( 0.0635mm~ through which the host communicates with your printer. There are 0.254mm) two PPLs for models OS-214plus. They are PPLA and PPLB. Max roll capacity 4.3” (109mm) OD Core size 0.5” (12.7mm) ID Note: Improper firmware updating may crash printer firmware. Please Core size 1”(25.4mm) ID (optional)
  • Page 28: Printer Programming Language B, Pplb

    QR Code, Composite codes. Specification Model Graphics PCX, BMP, IMG and HEX format files OS-214plus General fonts 5 fonts with different point sizes Symbol sets 8 bits: code page 437, 850, 852, 860, 863, 865, 857, 861,862, 855, 866, 737, 851, 869, 1252, 1250, 1251, (Code pages) 1253, 1254, 1255.
  • Page 29: Interface Specifications

    Serial Interface Specifications For the OS-214plus, the RS232 connector on the printer side is a USB Interface female, DB-9. This is port complies with USB 2.0 Full Speed. Direction Definition Connector Terminal Pin Assignment RxData Signal Description TxData VBUS Ground...
  • Page 30 Parity: Odd, Even, or None Alternatively you can connect the 3 wires as follows: Default Parameters:9600 bauds, no parity, 8 data bits, 1 stop bit Host 25S Printer 9P Host 9S Printer 9P (PC or compatible) (PC or compatible) Handshaking: XON/XOFF as well as CTS/RTS (hardware flow control).
  • Page 31: Parallel (Centronics)

    Parallel (Centronics) Appendix I - Installing the Cutter The parallel port is a standard 36-pin Centronics, which complies 1. Turn off the printer power and unplug the power cable and with IEEE 1284 standard (compatibility mode). Pin assignments Serial / USB cable. are as follows: 2.
  • Page 32 4. Remove the whole print head assembly by releasing the 4 screws at its feet. 6. Secure the four screws attaching the cutter. Print Head Assembly Cutter 5. Add the cutter baby board to J16 on the main board. 7. Plug the cutter's connector into the PCB's header connector (J9).
  • Page 33: Appendix Ii - Installing The Extension Card

    Appendix II - Installing the Extension Card 4. Remove the middle cover. Extension Card designated for all optional extension modules. For example, RTC, Font card and specified function card. Install the extension card into the printer as follows: 1. Turn off the printer power. 2.
  • Page 34 6. Click back the middle cover. 7. Secure the two screws for the base housing. 8. Click the top cover into place.

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