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Table of Contents
Summary of Contents for TELUS Voice Mail Combined Service
- Page 1 1.0 TELUS voice mail combined service...
- Page 2 You must tell us where you are. International Restrictions: If you are calling from outside of Canada, use a telephone which connects you to local emergency services. The TELUS operator will not be able to connect your call to emergency personnel in an international location.
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Page 3: Getting Started
If you wish to create settings that are unique to your alias number, see the instructions in the section following for “Customizing your alias mailbox options”. TELUS – changing the way business communicates... - Page 4 Refer to “Skip Password” under Customizing your phone. Mailbox Options if you do not want to enter a Then log into your account at www.telus.com password when dialing from home. Under “My Account On Line” select Log-in. Login to your telus.com account.
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Page 5: Reply To A Message
. If the message was left Only one call at a time is available for monitoring. from a TELUS Voice Mail user, your reply will be deposited in their mailbox. If the person does not have TELUS Voice Mail, the system will call the sender's phone number to deliver your recorded reply. -
Page 6: Customizing Mailbox Options
Lift the receiver and press – you will hear a dial tone. Enter the number of rings you want callers to hear (must be between 2 – 9), listen for 2 beeps then hang up. TELUS – changing the way business communicates... - Page 7 Pager schedule Press to turn Outcall Notification on or off Press to enter your Outcall number and preferences Press to manage your Outcall schedule Need more help or details on voice mail? 1-800-663-8131 TELUS – changing the way business communicates...
- Page 8 With skip password on, you won't need to enter a password when you are accessing your mailbox from you home number. To change it, from the Main Menu press Change your password From the Main Menu press and follow the prompts. TELUS – changing the way business communicates...
- Page 9 Pager number and preferences Press to manage your Pager schedule Press to turn Outcall notification on or off Press to enter your Outcall number and preferences Press to manage your Outcall schedule TELUS – changing the way business communicates...
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Page 10: Troubleshooting Tips
My modem doesn't work/I can't make data calls when I have messages waiting. Many modems can be programmed to ignore the interrupted tone or in certain areas, to pause until a steady tone is heard. Check with your modem provider. TELUS – changing the way business communicates...
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