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Pottawatomie Interactive TV User Manual

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InTeracTIve Tv User GUIde
This is your video operations manual.
It provides simple, straightforward instructions for your TV service.
From how to use your Remote Control to Video On Demand, this guide will help you get the most out of
your Interactive TV service quickly and easily.
Should you have any questions that aren't answered here, simply call us at 405.997.5201.
Live Connected.

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Summary of Contents for Pottawatomie Interactive TV

  • Page 1 From how to use your Remote Control to Video On Demand, this guide will help you get the most out of your Interactive TV service quickly and easily. Should you have any questions that aren’t answered here, simply call us at 405.997.5201.
  • Page 2 Congratulations! And welcome to a whole new Interactive TV Experience. A world of exciting choices awaits you with hundreds of channels, high-definition programming, DVR service, Video On Demand and Media Sharing options. To help you make the most of this experience and get you started quickly and easily, we have developed this User Guide.

  • Page 3: Table Of Contents

    Table of Contents Remote Control ...............4 Functions of the How to Navigate and Use the Menu Screen ........5 How to Use the Interactive Program Guide .........6 How to the Use the Program Info Screen ..........7 How to Search for a Program ..............8 How to use DVR Services* ..............

  • Page 4: Remote Control

    Your Remote Control...

  • Page 5: How To Navigate And Use The Menu Screen

    How to Navigate and Use the Menu Screens Use the ARROW BUTTONS and/or the CH/PG buttons, then press on your remote control to navigate through the menus and screens and select programs. The Menu screen provides access to the features of your TV service. 1.

  • Page 6: How To Use The Interactive Program Guide

    How to Use the Interactive Program Guide THE INTERACTIVE PROGRAM GUIDE The Interactive Program Guide, referred to simply as the ‘Guide, ’ is easy to use and helps you quickly find your favorite shows. 1. Press GUIDE. 2. Press the UP ARROW DOWN ARROW CH/PG...

  • Page 7: How To The Use The Program Info Screen

    How to Use the Program Info Screen PROGRAM INFO SCREEN displays information about programs in the Guide, and provides access to a variety of options related to the program. 1. Press GUIDE. 2. Press the UP ARROW DOWN ARROW CH/PG to highlight the program you’re interested in.

  • Page 8: How To Search For A Program

    How to Search for a Program You can use the search function when you know the title of the program you want to watch, or the name of the person, such as an actor or director, involved in the program. 1.

  • Page 9: How To Use Dvr Services

    How to Use DVR Service* With DVR Service (Digital Video Recording), you can control live TV and recorded programs. LIVE TV Only available on the main DVR Set-Top Box If you subscribe to DVR, your DVR will create a temporary recording of the channel you are watching.
  • Page 10 How to Use DVR Service* WHOLE HOME DVR If you have more than one set-top box in your home, you can record and watch your programs on any set-top box, enabling the freedom to view and record television in any room of your home. While watching a recorded program on any set-top box, you can pause, stop, rewind, and fast- forward the recording.
  • Page 11 How to Use DVR Service* CHANGING HOW LONG THE RECORDING WILL BE STORED 1. Press RECORDED 2. Press the RIGHT ARROW button to highlight BY DATE TITLE, and press OK. 3. Highlight the program you want, and press OK. 4. Highlight the text under KEEP UNTIL, and press OK.
  • Page 12 How to Use DVR Service* • Or, look at the record light on the set-top box. If the red light is on, the DVR is recording a channel. However, this does not mean it is recording the channel you are currently watching. RECORDING A SINGLE PROGRAM USING THE GUIDE You can use the Guide to schedule a recording of a program that is currently showing or one that will be shown in the future.
  • Page 13 How to Use DVR Service* RECORDING A SINGLE PROGRAM BY CHANNEL, DATE, AND TIME You can schedule a recording manually by specifying the channel, date, time, and duration. You can only schedule single recordings of single programs using this screen, not a series. 1.
  • Page 14 How to Use DVR Service* HOW TO RECORD A SERIES DVR service also allows you to record recurring programs, such as episodes in a series. Once scheduled, a series recording occurs until cancelled. 1. Press GUIDE. 2. Use the ARROW BUTTONS CH/PG to highlight the program you want to record.
  • Page 15 How to Use DVR Service* RECORDING A SERIES, CONTINUED 7. To add extra time to ensure that you record each entire episode, highlight the text under STOP RECORDING and press OK: • At scheduled time • 5 minutes after • 15 minutes after •...
  • Page 16 How to Use DVR Service* RESOLVING CONFLICTS FOR A SINGLE RECORDING When an individual recording conflicts with one or more previously scheduled recordings, a RECORDING CONFLICT screen alerts you to the problem. 1. To cancel recording the program that caused the conflict, highlight DON’T RECORD (Program Name), and press OK.
  • Page 17 How to Use DVR Service* RESOLVING CONFLICTS FOR A SERIES RECORDING When episodes of a series recording conflict with previously scheduled recordings, a RECORDING CONFLICT SCREEN enables you to choose how to resolve the conflict. To record all episodes of the series and override recordings that conflict: 1.
  • Page 18 How to Use DVR Service* 2. To record one of the conflicting episodes, highlight the program you want to record, and press OK. The PROGRAM INFO SCREEN will appear with information on that program. 3. Highlight RESOLVE CONFLICT, and press OK. The RECORDING CONFLICT SCREEN appears, listing the conflicting recordings.
  • Page 19 How to Use DVR Service* RECORDING OR CLEARING AN OVERRIDDEN SINGLE RECORDING, CONTINUED 1. Press GUIDE. 2. Use the ARROW BUTTONS CH/PG to highlight the overridden program, and press OK. A PROGRAM INFO SCREEN appears. 3. To record an overridden program instead of the previous conflict winner, highlight RESOLVE CONFLICT, and press OK.
  • Page 20 How to Use DVR Service* VIEWING A LIST OF SCHEDULED RECORDINGS Use the RECORDED TV SCREEN to view a list of programs that are scheduled to be recorded. 1. Press RECORDED TV. The RECORDED TV SCREEN appears. 2. Press the RIGHT ARROW button to highlight SCHEDULED...

  • Page 21: Controlling Live Tv

    How to Use DVR Service* PLAYING A RECORDED PROGRAM After you have recorded a program, you can watch it whenever you want. 1. Press RECORDED TV. The RECORDED TV SCREEN lists your available recordings by date, from the most recently recorded programs to the oldest. 2.
  • Page 22 How to Use DVR Service* Highlight one of the following options, and press OK. • START OVER - The program will replay from the beginning. • ERASE - The program will be removed from your DVR. • RECORDED TV - Displays a list of your recordings. •...

  • Page 23: How To Use Video On Demand

    How to Use Video On Demand Video On Demand allows you to rent movies without leaving the comfort of your couch. You’ll never have to return a movie again, or pay another late fee. With Video On Demand you can: •...
  • Page 24 How to Use Video On Demand 5. To rent the video, highlight, “RENT FOR $___”, and press OK. 6. To confirm your selection, highlight RENT, and press OK. The video will begin playing immediately. USING THE VIDEO ON DEMAND CHANNEL You can also access VIDEO ON DEMAND through channel 2 in your Guide.
  • Page 25 How to Use Video On Demand CONTROLLING VIDEOS You can pause, rewind, and fast-forward videos using your remote control. There are different results for some of the buttons depending on which button was pressed previously. 1. Press PAUSE to freeze the video. Press PLAY to start playing again.
  • Page 26 How to Use Video On Demand PAY-PER-VIEW EVENTS Pay-per-view (PPV) service gives you front row seating to some of the best live TV events from mixed martial arts and wrestling, to hockey and other special events without leaving the comfort of your couch.
  • Page 27 How to Use Video On Demand 4. With RENT FOR highlighted, press OK. If you have set rental locks using the Parental Controls feature, the lock screen appears. To unlock the event, press OK, enter your rental locking PIN, select UNLOCK THIS PROGRAM, and then press If you don’t want to rent the event, select...

  • Page 28: How To Use Parental Controls

    How to Use Parental Controls Some programming contains explicit adult content, scenes of violence and coarse language. With Parental Locking, you can easily block material that you think is inappropriate for family viewing by setting a PIN that viewers must enter in order to view blocked content. In addition, parental locking also prevents viewing the program in ‘Picture In Picture’...
  • Page 29 How to Use Parental Controls LOCKING SPECIFIC CHANNELS Viewers can be required to enter a PIN to view specific channels. Locked channels still appear in the Guide, unless removed. Viewers will need to enter a PIN in order to watch the locked channel. 1.
  • Page 30 How to Use Parental Controls LOCKING TV AND MOVIE RATINGS, CONT A lock icon appears next to the lowest locked rating and all the ratings above that ratings. Viewers cannot view programs with that rating, or any higher rating, without entering the correct PIN. 3.
  • Page 31 How to Use Parental Controls CHANGING YOUR PIN 1. Open the PARENTAL LOCKING SETTINGS SCREEN as described in GETTING READY TO USE PARENTAL LOCKING. 2. Use the ARROW BUTTONS buttons to highlight the CHANGE PIN, and press OK. 3. Use the NUMERIC KEYPAD to enter a four-digit PIN, and then enter the PIN again to confirm it.

  • Page 32: How To Customize Your Guide

    How to Customize Your Guide With this feature, you can remove channels from appearing in the Guide. 1. Press MENU. 2. Press the RIGHT ARROW button to highlight SETTINGS. 3. Highlight TELEVISION, and press OK. 4. Highlight CUSTOMIZE CHANNEL GUIDE, and press OK. Channels that are currently displayed in the Guide have a check mark in front of them.

  • Page 33: How To Set Up A Favorite Channels List

    How to Set Up a Favorite Channels List You can create your own Favorite Channels List that only contains the channels you like to watch, making it easy to find your favorite programs. 1. Press MENU. 2. Under LIVE TV, highlight FAVORITES, and press OK. •...
  • Page 34 How to Set Up a Favorite Channels List HOW TO SET UP A FAVORITE CHANNELS LIST, CONT. 4. Press the UP ARROW DOWN ARROW buttons or CH/PG to scroll through the list of channels. You can do the following: • To include a channel in your Favorite Channels List, highlight the channel, and press OK.

  • Page 35: How To Change Your Tv Settings

    How to Change TV Settings You can view and customize the features of your TV service. CHANGING THE SCREEN ASPECT RATIO AND RESOLUTION Changing the screen aspect ratio changes the screen dimensions for the video image and for the TV screens. 1.
  • Page 36 How to Change TV Settings TURNING SYSTEM SOUND EFFECTS ON AND OFF As you press buttons on your remote control, sound effects, such as beeps and clicks, are heard. You can turn these sound effects on and off as you choose. 1.

  • Page 37: Viewing Caller Id Information On Your Tv

    Caller ID On Your TV If you have Caller ID on your Pottawatomie home phone, you can see the name and number of who is calling right on your TV screen. Take the call or wait until your show is finished. To find out more, or to subscribe to Caller ID, call us at 405.997.5201.

  • Page 38: Programming The Remote Control

    Programming the Remote PrOGraMMInG YOUr reMOTe TO cOnTrOL OTHer devIces The remote control will only control the device which is selected by the appropriate mode key (STB, TV, DVD, and AUX). The mode key light for the selected device flashes each time a valid key is pressed.
  • Page 39 Remote Control TV Codes Digistar 1019 0165 0118 0116 Kawasho 0004 0009 0002 Optoma 1028 Sharp 0079 0123 0063 0020 HDTV Abex 0185 0167 0132 1020 1151 1152 Kaypani 0175 Optonica 0020 0095 0004 0009 0226 0266 0006 0095 Sony 0071 0152 Acme 0010...

  • Page 40: Troubleshooting

    Troubleshooting Problem Possible Solution Cannot turn on my digital box • Try pressing the front panel power button on your digital box. • Make sure that all your power cords are completely inserted into a power outlet. • Ensure that your TV set is plugged into a work- ing power outlet.

  • Page 41: Notice Of Customer Rights And Information

    Notice of Customer Rights Pottawatomie Telephone Co. (PTC) thanks you for your business. As your local service provider, we consider it a privilege to live and serve in this community. PTC demonstrates our commitment to our community through a variety of “back to the community” services. Our renewed commitment to you also includes our promise that you can always count on us for knowledgeable, friendly service.
  • Page 42 Consumer Rights Personally identifiable information that we maintain related to our subscribers will be disclosed with- out prior written or electronic consent of subscribers only if: 1. it is necessary to render, or conduct legitimate business relating to the services that are provided to you 2.
  • Page 43 Privacy Disclosure Collection and use of personally identifiable information: In order that we may provide service to you and operate efficiently, we collect the following types of information: your name, home and work address, telephone numbers, social security number, and credit information. Depending on the services we provide to you, our records also may include information on billing, payment, damage and security deposits, maintenance and repairs, the service options you have chosen, and the number of set-top boxes or other digital TV equipment installed in your home.
  • Page 44 PO Box 66 300 W Main St. Earlsboro, OK 74840 405.997.5201 or 800.522.3221 www.potelco.com Full User Guide Rev. Mar. 2011...

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