Inno media InfoTalk 7 Operating Manual

An intelligent internet phone

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Page 1 I nfoTa lk ® Operating manual Operating manual...
Page 3 ® Congratulations on your purchase of InnoMedia’s InfoTalk device. InfoTalk 7 is an intelligent Internet Phone that incorporates our unique all-in-one solution which enables you to call any phone in the world via an InnoSphere Call or a Talk-to-Talk Call. By using your Internet account, you can enjoy significant and long term savings on your overseas calls through the Internet.
Page 4 © Copyright 2002 InnoMedia Inc. Published by InnoMedia, who reserves the right to make improvements in the products described in this operating manual as well as to revise this publication at any time and without notice to any person of such revision or change.
Page 5: Table Of Contents
Chapter 1 User Quick Start Guide Chapter 2 Product Information & Installation Chapter 3 Setting up InfoTalk 7 Chapter 4 Making calls with InfoTalk 7 Chapter 5 Tips & Troubleshooting Chapter 6 Glossary Chapter 7 Product Approval Information...
Page 7 C h a p t e r · 1 UICK TART This chapter contains the essential information for installing and setting up the InfoTalk unit, so that users can start using the InfoTalk to place calls and enjoy great savings immediately.
Page 8: User Quick Start Guide
User Quick Start Guide The aim of this Quick Start Guide is to provide you with sufficient knowledge to set up and start using your InfoTalk 7 after stepping through the instructions. I. INSTALLATION Diagram of overall connection II. BUTTON FUNCTIONS...
Page 9 [ I m p o r t a n t ] III. INFOTALK 7 CONFIGURATION SHEET Before you proceed to configure your InfoTalk, we suggest that you fill in the information in column first to serve as your reference. Sub-Menu...
Page 10 [NOTES] - Login Name and Password are both case sensitive; hence please enter the exact character whereby lower case “c” is not the same as upper case “C”. If the wrong information is entered, you will receive “Invalid UserID and Password”...
Page 11 CHARACTER 1 1~!#$%^ &*()_+|{}:” <>?`-=\;’/ Default screen 2 2ABC 3 3DEF IV. Configuration and Settings 4 4GHI Enter User Phone Number 5 5JKL 1. Press at Default Screen. 6 6MNO 2. Press at Phone Book mode. 7 7PQRS 3. Press at User Phone option.
Page 12 4.Press to start test, otherwise press to exit. to confirm selection to exit menu. Once InfoTalk 7 passes the connectivity test, you are ready to make your first Internet call. VI. MAKING CALLS Press to move forward and After configuring your InnoSphere accounts, InfoTalk 7 can call to any phone or to go backward another InfoTalk 7 device in the world.
Page 13 Talk-to-Talk Call 1.Pick up phone handset. 2.Wait for 1 sec, and the icon will appear on the screen. 3.Press button, InfoTalk will display <Talk2Talk:> on the screen. 4.Enter your IDD prefix + Country code + Area code + Remote phone number.
Page 15 C h a p t e r · 2 RODUCT NFORMATION & NSTALLATION In this section, the installation section will guide users to a successful setup of the unit. We are providing detailed product information for reference.
Page 16: Product Information Installation
With your InfoTalk 7 and a valid InnoSphere account, you can call to anywhere in the world either via an InnoSphere Call, which does not require the receiving party to be equipped with an InfoTalk, or you can also reach other InfoTalk 7 units through a Talk-to-Talk Call.
Page 17 III REAR PANEL I T E M S F U N C T I O N D E S C R I P T I O N S Power switch Flip the switch down to turn ON InfoTalk. Power input DC 12V input power for InfoTalk.
Page 18 V PRODUCT SPECIFICATION General Specifications - Built-in Telephone Line interface - Built-in 122 x 32 Dot Matrix LCD message display - LED display for LCD Message warning - Built-in push button switch for function selection - DC Power adapter - Local/Remote Phone DTMF detection - Non-volatile memory storage for preset data - Optional RS232 Host Interface - Audio Output...
Page 19 Environmental Requirements - Power Supply DC 12V 500mA - Supplied by DC Power Adapter with 120V 60Hz AC Input >> (North America version) 100V 50/60 Hz AC Input >> (Japan version) 220V 50Hz AC Input >> (Asia Pacific version) 240 50Hz AC Input >> (Australia version) - Temperature +5 C to +45 C (Operating) -20 C to +55 C (Non-operating)
Page 21 C h a p t e r · 3 ETTING By entering the user’s phone number, Internet account info and InnoSphere profile into the InfoTalk unit, the user can easily connect to the Internet to make InnoSphere Calls and Talk-to-Talk Calls.
Page 22: Advanced Settings
Language >> English Dial Mode - InfoTalk 7 can support either tone dialing or pulse dialing telephones, check your phone dial mode before making your selection. Dialing Prefix - The default dialing prefix is ATDT. However, you might need to set a different prefix to accommodate the local phone line requirement.
Page 23 Country - By specifying the country that your InfoTalk is calling from, this allows ∂ its built-in modem to be adjusted and fine-tuned to meet the local phone network requirement. To set Country The modem used by 1. Under System Settings, scroll to Country and press InfoTalk can be 2.
Page 24 2. Press to accept on the upgrading process. III CALLING FEATURES InfoTalk 7 encompasses a rich set of value added calling features beside enabling InnoSphere Calls and Talk-to-Talk Calls Call Waiting If you have subscribed to the call waiting service, InfoTalk allows you to enter a disable code as well as an enable code for the call waiting service.
Page 25 To Enable Call Waiting ∂ 1. Press at Enable. 2. Enter the code given by your local telephone company. 3. Upon completion, press to exit. Caller ID service needs to be Caller ID subscribed to through If you have subscribed to this service from your local telephone company, local phone service InfoTalk will display the number of the caller whenever the phone rings.
Page 26 Call Blocking ∂ This calling feature works in conjunction with Caller ID to block unwanted calls from pre-determined numbers. You can choose to Add new phone numbers in the block list either via Phone book or Manually. View your block list for further Call blocking only amendment and Activation Control allows you to turn on/off the feature.
Page 28 InfoTalk 7 Navigation Menu Phone Book User Phone Æ Phone Number Æ Country Code Æ Area Code Æ Name Æ Phone Number Change Erase S y s t e m C o n n e c t i v i t y...
Page 29 Dial Up I n n o S p h e r e S e t t i n g s C a l l Æ Profile 1 Æ Name • User ID Æ ISPPhone Number • Password Æ Login Name Æ...
Page 31 C h a p t e r · 4 AKING ALLS NFOTALK This section provides information on how to make successful Internet calls, whether it is to any phone worldwide, or to another InfoTalk 7 user. It is quick to learn and easy to use.
Page 32: Making Calls With Infotalk 7
Making Calls With InfoTalk 7 ∂ Before proceeding further, please verify that the following are completed: 1. Your InfoTalk is successfully installed as in Chapter 1 - User Quick Start Guide. 2. You have entered the necessary Profile information for User Phone You need to ensure that Number, Dial Up Settings and InnoSphere Call Profile Settings.
Page 33 86 is the Country code InnoSphere account in 21 is the Area code order to make 3351234 is the remote phone number InfoTalk 7-to-InfoTalk 7 calls please dial 001 86 21 3351234 5. After 2 rings, press # or button to initiate Internet connection.
Page 34 This feature is especially useful if you are using a cordless phone and you are not near the InfoTalk 7 unit. You can use this feature to activate InnoSphere Call or Talk-to-Talk Call by entering the pre-defined codes set by user.
Page 35 6. Press to activate your InfoTalk 7 to start the call automatically. 7. After 2 rings, press # or button to initiate Internet connection.
Page 36 IV ONLINE MODE Once your InfoTalk 7 is in Online mode, you can start to make follow-on InnoSphere Call and Talk-to-Talk Call without spending time in re-connecting to the Internet. Activate your InfoTalk to Online mode by pressing button once. Your InfoTalk...
Page 37 VI CALL PERFORMANCE CONTROL ∂ Internet call connection The traffic indication established for InnoSphere call will show only the receiving voice Traffic packet loss rate of indication the local InfoTalk Useful Traffic Indication - During your Internet conversation, the screen will show 6 small squares either black or white.
Page 38 During Talk-to-Talk Call - Press on InfoTalk. - Press if you would like InfoTalk to tune the voice quality automatically. Clarity Delay - Press to tune accordingly. - Press to exit this section and to confirm. Transmit/Receive Rate Indicator - Press 1 to check your InfoTalk’s Transmit (Tx) & Receive (Rx) rate. - InfoTalk will display the Transmit (Tx) &...
Page 39 C h a p t e r · 5 & I PS RO U B L E S HO OT I N G We have documented troubleshooting and usage tips for your reference IF you encounter minor problems in using InfoTalk.
Page 40: Tips & Troubleshooting
Tips & Troubleshooting Symptom ? Solution/Advice a I. SET-UP ? I typed on my phone keypad to enter information, but my InfoTalk did not register any input. What should I do? a You can either use a touch tone phone to configure your InfoTalk or you can approach your Service Provider for assistance.
Page 41 ? I saw the message “Line No Carrier” a This situation occurs when the telephone line connecting to your InfoTalk is noisy. The noise could be due to 1. A poor line quality. 2. You are using a telephone line connected to other devices besides InfoTalk.
Page 42 IV YOU HAVE A SUCCESSFUL CONNECTION: ? I said something, but the other party didn’t seem to be able to hear it. Why does this happen? a Because there may be slight delays in the Internet calls, please be patient and answer the other party’s greeting positively.
Page 43 a Procedures: 1. Switch off your InfoTalk and the power adapter. 2. Disconnect your phone from the InfoTalk unit. 3. Plug your phone back into InfoTalk and turn on the power on the power adapter, then your InfoTalk unit. 4. After the Welcome Screen shows up on InfoTalk, pick up your phone and make a regular local call.
Page 44 VII. INFOTALK TIPS: THE IN-AND-OUT OF INFOTALK aTo start making calls using your InfoTalk unit, you will NEED an Internet Service Account that supports the Point-to-Point Protocol (PPP). Note: Some Online Services that do not support PPP MAY NOT work with InfoTalk. (Refer to Chapter 1 - User Quick Start Guide on how to enter your account information into your InfoTalk).
Page 45 aIF the New Upgrade Available message disturbs your InfoTalk call, you may proceed to the NOTIFY UPGRADE section under SOFTWARE UPGRADE to turn the notification OFF and you will not be notified until you turn it ON again. aIF you made multiple changes and you want to reverse all of them, you may proceed to the RESTORE FACTORY DEFAULT section under SYSTEM SETTINGS and press to set the InfoTalk back to the original DEFAULT...
Page 47 C h a p t e r · 6 LOSSARY The new vocabulary that comes with InfoTalk. Once you learn it, you will be a savvy Internet user at the forefront of technology. It is cool to optimize technology for your convenience and savings.
Page 48: Glossary
GLOSSARY TERM EXPLANATION ATDT Auto Dial Tone. Your InfoTalk will execute a dial-tone check. When it senses a dial-tone, it will dial out by default. ATX3DT When the phone line signal varies in certain countries, dial-tone check may give a no dial-tone reply, hence it may stop the dial-out process. By placing ATX3DT, your InfoTalk will ignore the no dial-tone indication and proceed with the dial out.
Page 49 U.S. FCC is also a renowned and internationally recognized reference body. INNOSPHERE CALL PROFILE In order to make calls to any phone around the world, or to another InfoTalk 7 unit, you need an InnoSphere account. This account consists of a user ID and a password.
Page 50 LOGIN NAME Your User ID for your Internet account. Most of the Internet accounts use alphanumeric characters for login name. EXAMPLE : Login name is : john123 Internet Service Provider is : EXAMPLE.com NOTIFY UPGRADE When there is new upgrade available, you will be notified automatically provided you are using the InfoTalk and have access to our InfoTalk server.
Page 51 Data receiving speed of the InfoTalk. TRANSMIT/RECEIVE RATE INDICATOR A feature that enables users to check the local and remote sides transmit & receive speed to the respective ISPs. Data transmitting speed of the InfoTalk. VOICE PACKET LOSS MONITORING A feature that enables users to evaluate the network condition on the local side as well as the remote’s side.
Page 53 C h a p t e r · 7 RODUCT APPROVAL INFORMATION InfoTalk is a communication product with global focus. Overtime, we will see increasing product approvals for InfoTalk 7 at different countries and regions.
Page 54: Product Approval Information
(e.q., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this equipment InfoTalk 7 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required.
Page 55 If trouble is experienced with this unit, for repair or warranty information, please contact customer service at the address and phone listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved. DO NOT DISASSEMBLE THIS EQUIPMENT.
Page 56 II. FCC DECLARATION OF CONFORMITY PRODUCT NAME: Stand-Alone Internet Adaptor for Analog Telephone and PABX MODEL NUMBER: IM0307 FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS B OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE FCC COMPLIANCE STATEMENT: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 57 [NOTES]...
Page 58 InnoMedia Ptd Ltd. 10 Science Park Road, #03-04 The Alpha, Singapore Science Park II, SINGAPORE 117684 Tel: (65) 6-872- 0828 Fax: (65) 6-872-0900 InnoMedia, Inc. 186 Topaz Street Milpitas, CA 95035-5429 USA Tel: (408) 432-5400 Fax: (408) 432-5404 InnoMedia Technology Inc. 3F, No 3, Industrial East Road IX, Hsinchu Science-Based Industrial Park, Hsinchu, TAIWAN 300 Tel: (886) 3-564-1299 Fax: (886) 3-564-1589...