Avid Technology ISIS Setup And User Manual
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Avid Technology ISIS Setup And User Manual

Avid Technology ISIS Setup And User Manual

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File Gateway Setup and User's Guide

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  • Page 1 ® ® Avid ISIS File Gateway Setup and User’s Guide...

  • Page 2: Legal Notices

    This document is supplied as a guide for Avid ISIS. Reasonable care has been taken in preparing the information it contains.
  • Page 3 ©1993–1998 Altura Software, Inc. The following disclaimer is required by Interplay Entertainment Corp.: The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products. This product includes portions of the Alloy Look & Feel software from Incors GmbH.
  • Page 4 Assistant Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Ignite, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe,...

  • Page 5: Table Of Contents

    Chapter 2 Connecting the ISIS Equipment ....... . 17 Rack Mounting the File Gateway ........17 Rack-mount Requirements.
  • Page 6 ISIS | 5500 Configurations........
  • Page 7 Modifications ........... 64 Cables .

  • Page 9: Using This Guide

    This document describes the features for all Avid ISIS shared storage networks. Therefore, your system might not contain certain features that are covered in the documentation.

  • Page 10: Accessing The Online Documentation

    PDF documentation. To access the online documentation from the installer kit: 1. Insert your Avid ISIS USB flash drive with the Avid ISIS software kit into the USB port. 2. Navigate to the [USB flash drive]:\.AvidISISDocumentation folder, and double-click the PDF file for the document you want to view.

  • Page 11: Avid Isis Gateway Server Overview

    The File Gateway software cannot be installed on the System Director in an ISIS | 7500 or ISIS | 5500 environment. The File Gateway is a separate server that is attached to Zone 2 of your Avid ISIS system. However, the File Gateway software does run on the System Director in an ISIS | 2500 environment.

  • Page 12: File Gateway Server Front Panel

    1 Avid ISIS Gateway Server Overview The Avid ISIS System Directors, workgroup servers, and clients must all be synchronized with a common time-of-day. For information on setting the Network Time Protocol (NTP), see your Avid ISIS administrator. File Gateway Server Front Panel The following figure shows the front view and control panel of the File Gateway server.

  • Page 13: File Gateway Server Rear Connections

    File Gateway Server File Gateway Server Panel Letter Component Description Four green network activity Illuminates green when a good network connection is established and LEDs blinks when there is network activity on the four built-in 1 GB network ports. The number beside the LED corresponds with the number beside the network port on the rear of the enclosure.

  • Page 14: Product Recovery

    1 Avid ISIS Gateway Server Overview Product Recovery The procedure to recover your Avid ISIS File Gateway server is included in the appendix of the Avid ISIS Setup Guide. The Product Recovery procedure is the same procedure used for the Avid ISIS System Director.

  • Page 15: Customer-Supplied Components

    If you have a secured network area for the Avid hardware, you might need to arrange security clearance for the Avid administrators who access the hardware.

  • Page 16: Network Configuration

    If you have multiple network interfaces on a computer and one is not used, use the Device Manager to disable the interface. Configuring an Avid System In an Avid ISIS environment, if your network extends outside of ISIS Zone 1 and Zone 2, you must configure a Layer 3 switch/router to communicate between the two subnetworks.

  • Page 17: Connecting The Isis Equipment

    The File Gateway server has vent holes on the top of the enclosure. Avid has performed thermal testing with the top vent holes blocked, and the results indicated that even with the top vent holes blocked, the File Gateway server still operates within the temperature tolerances.

  • Page 18: Rack-Mount Requirements

    2 Connecting the ISIS Equipment • Avid recommends that you leave an 8 to 12 inch space at the bottom of the rack. This allows for better airflow and lowers the possibility of dust or dirt being picked up by the devices.

  • Page 19: Positioning The Server In The Rack

    Rack Mounting the File Gateway • Circuit Overloading — Follow the equipment nameplate ratings to avoid overloading the circuits. • Reliable Grounding — Maintain reliable grounding of rack-mounted equipment especially to supply connections other than direct connections to the branch circuit (for example, use of power strips).

  • Page 20: Separating The Slide Rails

    2 Connecting the ISIS Equipment Positioning the File Gateway Server Rack mounting rail 5/8 in Rack mounting rail hole spacing 5/8 in 1/2 in 5/8 in System Director 1 3/4 in front panel mounting hole 5/8 in 1/2 in 5/8 in...

  • Page 21: Attaching Inner Slide Rails To The File Gateway Server

    Rack Mounting the File Gateway Separating the Slide Rails 3. Pull and separate the two halves. 4. Repeat these steps to separate the second slide rail. Attaching Inner Slide Rails to the File Gateway Server Attach the inner slide rails that were separated from the outer slide rails to the File Gateway server.

  • Page 22: Attaching The Outer Rails To A Square-Hole Rack

    2 Connecting the ISIS Equipment Attaching the Inner Slide Rails 3. Repeat this procedure to attach the other inner slide rail on the other side of the server. Attaching the Outer Rails to a Square-Hole Rack If your mounting rails have round holes, see “Attaching the Outer Rails to a Round-Hole...
  • Page 23 Rack Mounting the File Gateway Positioning the Outer Slide Rail with the Front Rack-Mounting Rail 3. Push the outer rail towards the outside of the rack, to secure the outer rail in place Insert the Outer Slide Rail to the Front Rack-Mounting Rail 4.

  • Page 24: Attaching The Outer Rails To A Round-Hole Rack

    2 Connecting the ISIS Equipment Securing the Outer Slide Rail to the Rear Rack-Mounting Rail 6. Repeat this procedure to attach the second outer slide rail on the other side of the rack. Attaching the Outer Rails to a Round-Hole Rack To attach the outer slide rails to the rack with round holes: 1.
  • Page 25 Rack Mounting the File Gateway Positioning the Round Hole Adapter 3. Slide the outer slide rail bracket assembly onto the side rack-mounting rail so that the round hole adapter is over the rack rail. Have someone help you hold the slide rails level while you are positioning them in the rack. Insert the Outer Slide Rail to the Front Rack-Mounting Rail 4.

  • Page 26: Securing The File Gateway Server In A Rack

    2 Connecting the ISIS Equipment Securing the Outer Slide Rail to the Rack-Mounting Rail 5. Adjust the outer slide rail bracket assembly to the rear mounting rail. 6. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail.

  • Page 27: Keyboard, Monitor, And Mouse Connections

    Keyboard, Monitor, and Mouse Connections Front Panel Screws Rack enclosure front mounting rail Keyboard, Monitor, and Mouse Connections Use an industry standard USB keyboard, USB mouse and VGA monitor to access the File Gateway Server. You can optionally use a KVM switch if several servers are installed in the rack.

  • Page 28: Network Connection

    You can also place the monitor on a shelf, and the keyboard and mouse on a sliding tray in the rack. These items are optional and can be purchased locally or from Avid. Do not place the monitor on top of the Avid ISIS.

  • Page 29: Isis | 7500 Configurations

    Connecting the File Gateway server to the Zone 2 switch allows the CIFS and FTP traffic to completely bypass the ISIS client traffic. If the File Gateway server is directly connected as a Zone 1 client, then CIFS, FTP, and ISIS traffic all goes through ISIS, effectively doubling the ISIS bandwidth usage.

  • Page 30: Isis | 5500 Configurations

    1 GB ethernet ISIS | 5500 Configurations The ISIS | 5500 configuration consists of a 10 Gb connection from the Engine to an ISIS switch providing support for ISIS, CIFS, and FTP clients. Two Ethernet ports on the File Gateway server connect to 1 Gb ports on the switch. CIFS and FTP clients can use 1 Gb,...

  • Page 31: Setting Up Separate Network Traffic

    Network Connection The following is an ISIS | 5500 zone configuration diagram showing CIFS and FTP clients in Zone 1 and the Corporate Network. Avid recommends you do not connect CIFS or FTP clients in Zone 1, as they can unnecessarily use bandwidth that the ISIS clients need.
  • Page 32 2 Connecting the ISIS Equipment The following procedure describes how to rename and configure the File Gateway server ports on the Avid ISIS shared storage network for dedicated ISIS and CIFS_FTP Traffic. Both server network ports are connected to the Zone 2 switch.

  • Page 33: File Gateway Server Settings For Cifs, Ftp, And Isis Traffic

    12. Verify that “File and Printer Sharing for Microsoft Networks” is selected for the CIFS_FTP Traffic connection. File Gateway Server Settings for CIFS, FTP, and ISIS Traffic Configure the following for the CIFS and FTP Ethernet port on the File Gateway server:...
  • Page 34 2 Connecting the ISIS Equipment CIFS and FTP Traffic ISIS Traffic • Default gateway • No default gateway • Primary network port (top of binding order) • Unique DNS hostname • Unique DNS hostname • Name (for example, FileGW-isis.avid-lab.com) •...

  • Page 35: Configuring The Server For Cifs Access

    System Director, start the CIFS service again. See “Checking The File Gateway Service” on page For ISIS | 7500 and ISIS | 5500, set up your File Gateway server in your Avid ISIS network before installing the software. For instructions on renaming the network ports see “Setting Up Separate Network Traffic”...

  • Page 36: Loading The Software

    3 Configuring the Server for CIFS Access Loading the Software The Avid ISIS software is loaded onto the system using a USB flash drive. The system ships with two USB flash drives: • The 8 GB USB drive is blank, for you to download the Avid ISIS software.

  • Page 37: Intel Pro 1000 Network Adapter Settings

    Adobe Reader installed to view the PDF. 6. Select ISIS File Gateway from the “Select Software Package” menu. In an ISIS | 7500 or ISIS | 5500 environment, you cannot install the File Gateway software on the same server as the System Director software.

  • Page 38: Checking The File Gateway Service

    File Gateway server (ISIS | 7500 and ISIS | 5500) or the System Director (ISIS | 2500). There is no need to access the service but if you want to check or change the state of the service, do the following.

  • Page 39: Setting The Client Manager Preference

    CIFS Server Software Setting the Client Manager Preference Set up the Client Manager for separate ISIS and CIFS_FTP Traffic in the Client Manager Preferences. Whenever the File Gateway server is restarted the Client Manager software does not automatically restart. This is not the typical Client Manager software behavior. This change in behavior is set in the ISIS File Gateway software (AvidISISFileGatewayx64).
  • Page 40 3 Configuring the Server for CIFS Access 2. Click the Network Interface Setting button and the Network Interfaces window opens. 3. Click Network and deselect the CIFS_FTP Traffic port.

  • Page 41: Creating Windows Users And User Groups On The File Gateway Server

    Creating Windows Users and User Groups on the File Gateway Server You must add Windows users and user groups to the Avid ISIS File Gateway server (ISIS | 7500 and ISIS | 5500) or System Director (ISIS | 2500) using the standard Windows 2008 operating system process.
  • Page 42 Restrictions for user names: • If a user name contains a space, the part of the name after the space will not be displayed in the User List after you save the configuration. Avid recommends not using spaces in user names. •...

  • Page 43: Adding Users And Setting Permissions

    Server” on page To add CIFS users and workspaces: 1. On the File Gateway server (ISIS | 7500 and ISIS | 5500) or the System Director (ISIS | 2500), click Start > Programs > Avid > ISIS File Gateway and select Configuration Editor.

  • Page 44: Setting Cifs User Permissions

    6. With a User Name selected, type or select the name of the workspace you want to be displayed to the client in the Workspace Name text box. 7. In the CIFS Share Name field, type the path of the ISIS System Director and workspace name on the corporate domain; for example \\System_Director_name\workspace_name.

  • Page 45: Mapping Network Workspaces On Cifs Clients

    7. Quit the application. To make a workspace accessible to multiple users: 1. Open the Configuration Editor (if not already open) — Click Start > Programs > Avid > ISIS File Gateway and select Configuration Editor. 2. Click CIFS Share View.
  • Page 46 3 Configuring the Server for CIFS Access 3. In the Windows Explorer window that opens, click the Tools menu and select “Map Network Drive.” To map a workspace to a CIFS client (Macintosh): 1. In the Apple menu, click Go > Connect to Server. 2.

  • Page 47: Configuring The Server For Ftp Access

    About the FTP Server In an ISIS | 7500 or ISIS | 5500 environment, the separate File Gateway server uses the Ethernet ports on the back of the server. Each port is dedicated to specific network traffic. Avid recommends you rename these ports so they can be easily identified as follows: •...
  • Page 48 4 Configuring the Server for FTP Access In an ISIS | 2500 environment, the same server runs both the System Director and the File Gateway. The System Director shares the ISIS client and CIFS network traffic over the same Ethernet connection to the ISIS switch. The following FTP functions and settings have been...

  • Page 49: Loading The File Gateway Software

    Loading the File Gateway Software You cannot use a blank password for the “ftpuser” account. 3. Create the same user name and password as the ISIS user (“ftpuser”) in the Windows User Accounts on the File Gateway server; see “Creating Windows Users and User Groups on the File Gateway Server”...
  • Page 50 4 Configuring the Server for FTP Access To load the Avid ISIS File Gateway software: 1. Log in to either the File Gateway server (ISIS | 7500 and ISIS | 5500), or the System Director (ISIS | 2500), as Administrator (default password:...

  • Page 51: Creating Ftp Sites

    Whether the File Gateway is running on a separate server or on the System director, you must make sure the ISIS FTP site is running, and the default FTP is not. You must also create additional FTP sites for the workspaces you want to share. The way you get to the FTP Site Creation Wizard varies depending on the operating system.

  • Page 52: Creating A Virtual Host Name

    Creating a Virtual Host Name Port 21 is a shared port between the ISIS FTP Share and the Blade FTP Share. A virtual host name must be created using a different name than the actual host name (an alias name is...
  • Page 53 Roles > Web Server (IIS) > Internet Information Services (IIS) Manager. 3. In the Connections pane, click the plus sign (+) to expand your System Director name > Sites > and select ISIS FTP Share. 4. In the Actions pane, click Bindings.

  • Page 54: Creating Windows Users And User Groups On The File Gateway Server

    Creating Windows Users and User Groups on the File Gateway Server You must add Windows users and user groups to the Avid ISIS File Gateway server using the standard Windows operating system process. The following procedures are provided to help...

  • Page 55: Ftp Client Access To A Workspace

    Windows and Macintosh FTP clients are able to exercise all basic FTP functionality and FTP file transfers on an ISIS workspace using the command line interface and Internet browsers. Accessing a Workspace from an FTP Client Using a Command Line The Windows 2008 Storage Server operating system used in the Avid ISIS File Gateway server does not support the FTP Resume and FTP ReGet commands.

  • Page 56: Accessing A Workspace From An Ftp Client Using A Browser

    4 Configuring the Server for FTP Access 4. Type the virtual hostname or FTP user name and press . In the example above, the Enter virtual host name is Virtual-2000.global.avidww.com, and the user name is ftpuser. 5. Provide your authentication details (the Windows user name and password created on the File Gateway server).
  • Page 57 FTP Client Access to a Workspace Any functionality available in the browser is limited by the browser’s capability. For example, on Safari and Firefox, even if the FTP user has been granted write access, write options such as delete, rename, create file/folder, or move files do not work. This is a browser limitation.
  • Page 58 4 Configuring the Server for FTP Access...

  • Page 59: Appendix A Dimensions And Weights

    NEMA or EIA mounting-hole layouts. Dimensions and Weight Specifications The following table provides the dimensions and weight of the Avid ISIS hardware and the optional rack components. Make sure the surfaces where you place the equipment can accommodate the equipment’s size and weight.

  • Page 60: Environmental Specifications

    Windows server to send alerts to other Windows servers to perform actions. If your ISIS File Gateway is connected to a network, network policy settings might also prevent you from completing this procedure. Make sure there is adequate power and the correct receptacle type for each hardware component, the rack power strips, and the UPSes.

  • Page 61: Supported Cabling

    File Gateway server. If you need to run your cables greater distances, call Avid Customer Support for supported cable and accessory information. For cable connections, see the Avid Setup Guide for your product.
  • Page 62 A Dimensions and Weights...

  • Page 63: Appendix B Safety And Regulatory Information

    Never install equipment if it appears damaged. Disconnect the power cord before servicing unit. Only perform the services explicitly described in this document. For services or procedures not outlined in this document, speak with authorized Avid service personnel. Follow all warnings and cautions in the procedures.

  • Page 64: Proposition 65 Warning

    B Safety and Regulatory Information If you need to replace a battery in an Avid hardware unit, be sure to use the correct battery type. There might be a risk of explosion if a battery is replaced by an incorrect type.

  • Page 65: Canadian Notice (Avis Canadien)

    Canada. LED Safety Notices Avid hardware might contain LED or Laser devices for communication use. These devices are compliant with the requirements for Class 1 LED and Laser Products and are safe in the intended use. In normal operation the output of these laser devices does not exceed the exposure limit of the eye and cannot cause harm.
  • Page 66 B Safety and Regulatory Information Avid Technology 75 Network Drive Burlington, MA, 01803 USA European Contact: Nearest Avid Sales and Service Office or Avid Technology International B.V. Sandyford Industrial Estate Unit 38, Carmanhall Road Dublin 18, Ireland declare under our sole responsibility that the product, erklären, in alleniniger Verantwortung,daß...

  • Page 67: Disposal Of Waste Equipment By Users In The European Union

    Disposal of Waste Equipment by Users in the European Union EN55022:2006 /A1:2007 EN55024:1998 /A1:2001 /A2:2003 EN61000-3-2:2006 EN60000-3-3:1995 /A1:2001 /A2:2005 Gerrett Durling, VP of Engineering, Shared Services Issued In Burlington MA, USA 2011 Disposal of Waste Equipment by Users in the European Union This symbol on the product or its packaging indicates that this product must not be disposed of with other waste.

  • Page 68: Japan Emc Regulations

    B Safety and Regulatory Information Ken Hopkins Avid Technology (Aust) Pty Ltd c/o – Elliot House Suite 810, Level 8 140 Arther St North Sydney NSW – 2060 Japan EMC Regulations Class A Equipment This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions.

  • Page 69: Taiwan Emc Regulations

    Taiwan EMC Regulations Taiwan EMC Regulations Taiwan EMC Regulations BSMI Class A EMC Warning Warning Statement 1. UV ray radiation Following statement or equivalent: Following marking or other equivalent marking: 2. Operator touchable area protection Operation manual should have following statement and statement should be shown on device, or put on similar sentence: 3.
  • Page 70 B Safety and Regulatory Information Injury may result from high temperatures under normal operating conditions, causing: Burns due to contact with hot accessible parts Degradation of insulation and of safety-critical components Ignition of flammable liquids Examples of measures to reduce risks include: Taking steps to avoid high temperature of accessible parts Avoiding temperatures above the ignition point of liquids Provision of marking to warn USERS where access to hot parts is unavoidable...
  • Page 71 Taiwan EMC Regulations Examples are sonic (acoustic), radio frequency, infra-red, ultraviolet and ionizing radiation, and high intensity visible and coherent light (lasers). Examples of measures to reduce risks include: Limiting the energy level of potential radiation sources Screening radiation sources Provision of SAFETY INTERLOCKS Provision of markings to warn USERS where exposure to the radiation hazard is unavoidable...
  • Page 72 B Safety and Regulatory Information 10. Replaceable batteries If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an explosion (for example, with some lithium batteries), the following applies: If the battery is placed in an OPERATOR ACCESS AREA, there shall be a marking close to the battery or a statement in both the operating and the servicing instructions If the battery is placed elsewhere in the equipment, there shall be a marking close to...
  • Page 73 Taiwan EMC Regulations 11. Warning to service persons Suitable markings shall be provided on the equipment or a statement shall be provided in the servicing instructions to alert a SERVICE PERSON to a possible hazard, where both of the following conditions exist: Where a fuse is used in the neutral of single-phase equipment either permanently connected or provided with a non-reversible plug Where, after operation of the fuse, parts of the equipment that remain energized...
  • Page 74 B Safety and Regulatory Information...
  • Page 75 Avid Technical Support (USA) Product Information 75 Network Drive Visit the Online Support Center at For company and product information, Burlington, MA 01803-2756 USA www.avid.com/support visit us on the web at www.avid.com...

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