Summary of Contents for Dialog Fixed Broadband
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Page 1: User Manual
Fixed Broadband SMART HOME & SMART OFFICE User Manual Powered by WiMAX Technology 2012 Revised Edition... -
Page 2: Smart Home
World Class Wi-Max Technology. Overview Fixed Broadband o ers asymmetric Broadband Internet access through an Ethernet interface powered by Wi-MAX technology to the end consumer. Connection to the Internet is established via a PPPoE (Point-to-Point Protocol over Ethernet). In addition, there are prede ned optional services available to cater to the customer requirements. -
Page 3: Package Details
25 MB Web Space FUP 40 GB Dynamic IP Connection fee is Rs. 5,000/- * Rs.500/- worth of Free calls for usage over Rs. 1,000/- Fixed Broadband S M A R T H O M E & S M A R T... - Page 4 The all in one solution for your business communication and it’s all about bene ts. Dialog Fixed Broadband and Fixed Line boasts of hassle free, exible and a feature rich solution bringing in immediate cost cutting advantages. Given the excellent features and plug and play possibilities it simpli es the ow of information drastically and it does this economically and e iciently.
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Page 5: Box Office
Call Waiting • Speed Dial • Direct Inward Dialing • Caller Line Identi cation • Last Number re-dial Fixed Broadband S M A R T H O M E & S M A R T O F F I C E... - Page 6 By logging in to the WEB portal • Call features can be activated /deactivated online, by logging in to the Dialog Web portal. It also facilitates you to control your voice requirements even while you are away from o ice! You only need to get to an Internet access point and you are in control.
- Page 7 There will be a delay in the system in dialing your number if you do not press the # sign) To dial other Local Numbers – dial your seven digits E.g. 7110110, 2314596 Fixed Broadband S M A R T H O M E &...
- Page 8 When the call is answered, press the flash hook which forms a three-way call with the add on party and caller • Hang up to transfer Fixed Broadband S M A R T H O M E & S M A R T...
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Page 9: Call Forwarding
Through the Web Portal By checking the Play Ring Reminder when a call is forwarded check box, user will get a ring splash when calls are being forwarded. Fixed Broadband S M A R T H O M E &... - Page 10 To retrieve call Press *69 Call Waiting Activate / Deactivate Call Waiting Through Feature Access Codes Through the Web Portal Fixed Broadband S M A R T H O M E & S M A R T O F F I C E...
- Page 11 Dial the single-digit speed code ( select codes from 2-9), followed by the phone number and (#) Hang up after you h ear the con rmation announcement Fixed Broadband S M A R T H O M E &...
- Page 12 The figure 9 and 10 show how to configure the speed dial numbers. Now you can dial the one digit speed code instead of the phone number correspond- ing to the speed code. Fixed Broadband S M A R T H O M E &...
- Page 13 Email boxes are provided with the spam and virus protection. The size of an Email box is 10MB and provided in the format of <username>@dialog.lk. End users can access their Email boxes using web mail and any Email client that supports POP3 and SMTP.
- Page 14 CONFIGURATIONS Connecting PC/Router to Dialog WIMAX CPE. The LAN Ethernet interface on your PC/Router should connect to the WIMAX CPE (RJ45) using a patch cord. Once this is done the, LEDs (known as the Link Integrity LEDs) on your LAN Ethernet interface (normally at the back of your PC/Router) would start to glow, indicating that the LAN connectivity is up.
- Page 15 “Add a shortcut to this connection to my desktop” “Finish” Select and click Fixed Broadband S M A R T H O M E & S M A R T O F F I C E...
- Page 16 To check the assigned IP address, double click the created icon on the desktop “Details” and click tab. Fixed Broadband S M A R T H O M E & S M A R T O F F I C E...
- Page 17 Enable NAT (Network Address Translation) on the router. Enable or disable DHCP as you required. Note: To check the assigned IP address, login to the router interface and check the status. Fixed Broadband S M A R T H O M E &...
- Page 18 “Obtain an IP address automatically” “Obtain Under General tab, select the DNS Server address automatically” options as shown in the screen below. Fixed Broadband S M A R T H O M E & S M A R T O F F I C E...
- Page 19 In the General tab, select , and then click Press OK to save and exit. This completes the setting and you are ready to access the Internet. Fixed Broadband S M A R T H O M E & S M A R T...
- Page 20 DNS Servers Preferred DNS: 123.231.0.167 Alternate DNS : 123.231.0.181 Press OK to save and exit. Fixed Broadband S M A R T H O M E & S M A R T O F F I C E...
- Page 21 Outgoing mail SMTP server address, as given below. pop3.dialognet.lk POP3 Server smtp.dialognet.lk SMTP Server Fixed Broadband S M A R T H O M E & S M A R T O F F I C E...
- Page 22 E-mail user name and password. Click “Next” and “Finish”, then “pop3.dialognet.lk” will be displayed on “Mail” tab. Fixed Broadband S M A R T H O M E & S M A R T O F F I C E...
- Page 23 Open your internet browser and enter the URL as follows. http:/ /www.<name>.dialognet.lk Example: - http:/ /www.damian.dialognet.lk Fixed Broadband S M A R T H O M E & S M A R T O F F I C E...
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Page 24: Basic Troubleshooting
Please check your E-mail client’s setting to verify whether it’s properly con g- ured. If everything is OK please do the following to check the mail server avail- ability. Fixed Broadband S M A R T H O M E &... - Page 25 To check whether the SMTP service is up, type telnet smtp.dialognet.lk 25 and press enter. If the SMTP service is up you’ll get the following screen. If none of these seems to be the problem, contact Technical Assistant Center. Fixed Broadband S M A R T H O M E &...
- Page 26 You need to contact Customers Service to reset your password Can I use my own phone units? Yes, you can. However, these units will not be serviced or maintained by Dialog Broadband. 8. Can I use a PABX by connecting to the IAD? Yes, you can.
- Page 27 No. There would be a single bill for both services. SMART OFFICE General What is the address of the Dialog Web Portal? myportal.dialog7.lk 2. What should I do if I forget my password? You need to contact the Customer Service to reset your password 3.
- Page 28 How do I know whether features are activated or not? You will receive a recorded voice message con rmation when a feature is acti- vated or deactivated. You can also check the feature status through the Dialog Web portal. 2. Can I disable IDD on some or all the lines? IDD is enabled by default in all the lines.
- Page 29 : + 94 11 2678697 Billing email : bill@dialog.lk General O ice Dialog Broadband Networks (Pvt) Ltd (PV 261) No. 475, Union Place, Colombo 02, Sri Lanka : +94 11 7 100 700 : + 94 11 7 100 701 www.dialog.lk...
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