ADEMCO DVR User Manual

H.264 4-channel digital video recorder
Table of Contents

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DVR User Manual
For H.264 4-channel digital video recorder
All rights reserved

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Table of Contents
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Summary of Contents for ADEMCO DVR

  • Page 1 DVR User Manual For H.264 4-channel digital video recorder All rights reserved...
  • Page 3  Do not power off the DVR when the device is functioning. The correct procedure to shut down the DVR is to first stop recording and then use „Shut Down‟ button from the menu, and finally switch off the main power.
  • Page 4 Tampering, such as opening the housing of the DVR or replacing parts will void this warranty. The warranty is void if the serial number of the product has been defaced, altered, or removed or if the product has been modified.
  • Page 5: Table Of Contents

    DVR User Manual Table of Contents Introduction ..............................1 1.1 Main Features ..................................1 Hardware Installation ............................ 4 2.1 Install Hard Drive .................................. 4 2.2 Front Panel Descriptions ................................. 4 2.3 Rear Panel Instructions ................................6 2.4 Remote Controller .................................. 7 2.5 Control with Mouse................................
  • Page 6 DVR User Manual 4.2.2 Main Monitor ........................................18 4.2.3 Spot ..........................................19 4.2.4 Mask ..........................................19 4.3 Record Setup ..................................20 4.3.1 Enable ..........................................20 4.3.2 Record Bit rate ........................................21 4.3.3 Time..........................................22 4.3.4 Stamp ..........................................23 4.3.5 Recycle Record ........................................24 4.3.6 Snap ..........................................
  • Page 7 DVR User Manual 4.7 User Management Setup ............................... 38 4.8 P.T.Z Setup ..................................40 4.9 Advanced .................................... 43 4.9.1 Reset ..........................................43 4.9.2 Import/Export ........................................43 4.9.3 Block/Allow List ....................................... 43 Search, Playback and Backup ........................44 5.1 Time Search ..................................44 5.2 Event Search ..................................
  • Page 8 DVR User Manual 7.1.1 On LAN ........................................... 53 7.1.2 On WAN ........................................... 53 7.2 Remote Surveillance through Apple PC ..........................55 7.2.1 On LAN ........................................... 56 7.2.2 On WAN ........................................... 58 7.3 The Remote Live Preview ..............................59 7.4 Remote Playback & Backup ..............................62 7.4.1 Remote Playback .......................................
  • Page 9: Introduction

    1 Introduction This model of DVR (Digital Video Recorder) is designed for high performance CCTV solutions. It adopts state of the art video processing chips and embedded Linux system. It utilizes most advanced technologies, such as H.264 with low bit rate, Dual stream, SATA interface, VGA output, USB mouse support, IE browser support with full remote control, mobile view (by phones), etc., ensuring...
  • Page 10 DVR User Manual RECORD & PLAYBACK  Record modes: Manual, Schedule, Motion detection and Sensor based alarm recording.  Supports overwriting when HDD is full.  Adjustable resolution, frame rate and picture quality.  4 audio channels.  Time, event and image based search ...
  • Page 11 Time, Event and Image search, and channel playback.  PTZ control with preset and auto cruise.  Complete menu configuration, changing the DVR parameters remotely.  Supports mobile surveillance by smart phones, Symbian, WinCE, iPhone, Gphone, Blackberry, 3G network. ...
  • Page 12: Hardware Installation

    DVR User Manual 2 Hardware Installation Note: Please ensure not to power up the unit till the physical installation is complete. 2.1 Install Hard Drive Note: 1. Support one SATA hard drive. Please select the hard drive as per the manufacturer‘s recommendation. Refer to ‘Appendix C Compatible Devices’...
  • Page 13 DVR User Manual Item Name Description Input number 1-9 or choose camera 0/10+ Input number0, 10 and the above number together with other digital keys MENU/+ 1. Enter Menu. 2. Increase the value in setup. BACKUP/- 1. Decrease the value in setup. 2. Enter Backup Mode.
  • Page 14: Rear Panel Instructions

    DVR User Manual 2.3 Rear Panel Instructions Item Name Description Video Out Video Output Connect to monitor as an AUX output to display channel by channel. Spot Video would be displayed without OSD. Audio Out Audio Output. VGA Port VGA Output.
  • Page 15: Remote Controller

    2. Check the remaining charge in the batteries. 3. Check IR controller sensor for any masking. 4. Check the ID of the remote with respect to the DVR. If it still doesn't work, please try using a good known remote, or contact your dealer.
  • Page 16 Operation processes with remote controller to control multi-DVR The default device ID of the DVR is 0. It‟s not necessary to reset the device ID when a remote is to be used to control a single DVR. However when controlling multiple DVRs with multiple remote controllers, the user would need to configure the device ID, please refer to below steps: ...
  • Page 17: Control With Mouse

    DVR User Manual 2.5 Control with Mouse 2.5.1 Connect Mouse It supports USB mouse through the port on the rear panel. Note: If the mouse is not detected or doesn't work, check below mentioned steps: 1. Make sure the mouse is plugged in the USB mouse port not the USB port on the front panel.
  • Page 18 DVR User Manual Users can change some values using the mouse wheel, such as time. Move cursor onto the value and roll the wheel when the value blinks. It supports mouse drag. For e.g. setting up motion detection area, click customized, hold down the left button and drag to set motion detection area.
  • Page 19: Basic Function Instruction

    VGA and BNC output. Note: This DVR can only display options on either VGA monitor or BNC monitor at a given point of time, if there is live image display without menu options then please check if there is display on other device/monitor, or long press ESC key to wait for login dialog box to appear.
  • Page 20: Login

     Disconnect the main power. 3.2 Login User can login or log off the DVR system. Once logged off the user cannot do any other operation except changing the multi-screen display. Note: The default user name and password is ‘admin’ and 123456’...
  • Page 21: Playback

    DVR User Manual 3.3.1 Playback Right click on the display window to show the menu toolbar, then click button to playback the record. Refer to Figure 3-3. User can do complete operation by clicking the buttons on screen. Fig 3-3 Playback...
  • Page 22: Main Menu Setup Guide

    DVR User Manual 4 Main Menu Setup Guide Right click or press Stop/ESC button on the front panel to access the Control Menu. Refer to Fig 4-1:  Single: Choose a channel from the list to be displayed in the full screen mode.
  • Page 23: Basic Setup

    Device Name: The name of the device as it may display on the client end or on CMS, this would help the user to recognize the device remotely. Device ID: This ID is used to map the DVR with IR remote controller and speed dome cameras.
  • Page 24: Date & Time

    The user can switch between CVBS and VGA mode by pressing and holding the Esc key from the front panel. When switching between VGA and CVBS the DVR will change the output mode. Please connect to the relevant monitor/output as while switching between the two modes the menu display would also change.
  • Page 25: Dst

    DVR User Manual 4.1.3 DST  Enter into System SetupBasicDST. Refer to Fig 4-5:  In this tab, user can enable Daylight Savings Time, and enter Time Offset, Mode, Start & End month/week/date, etc.  Click „Default‟ button to restore default settings. Click „Apply‟ button to save the settings.
  • Page 26: Main Monitor

    DVR User Manual Fig 4-6 Live SetupLive Fig 4-7 Live-Color Adjustment 4.2.2 Main Monitor  Enter into System SetupLiveMain Monitor. Refer to Fig 4-8:  Select Display Mode: 1× 1, 2× 2, 2× 3, 3× 3, 4× 4 and map the channels.
  • Page 27: Spot

    DVR User Manual 4.2.3 Spot  Enter into System SetupLiveSpot. Refer to Fig 4-9:  Select Display Mode: 1× 1 and map the channel  Dwell Time: Set the dwell time.  Select the display mode and setup current picture group. Click...
  • Page 28: Record Setup

    DVR User Manual Fig 4-10 Live Setup-Mask Setup Mask Area Live Image Mask Area 4.3 Record Setup Record setup includes six sub menus: Enable, Record Bit Rate, Time, Stamp, Recycle Record and Snap. 4.3.1 Enable  Enter into System SetupRecord Enable. Refer to Fig 4-11: ...
  • Page 29: Record Bit Rate

    DVR User Manual Definitions and descriptions of Record: Parameter Meaning Record To enable / disable recording for the channel enable/disable audio Audio recording for the channel Fig 4-11 Record Setup-Enable 4.3.2 Record Bit rate  Enter into System SetupRecordRecord Bit Rate. Refer to Fig 4-12: ...
  • Page 30: Time

    DVR User Manual Parameter Meaning Rate Range from: 1-30(NTSC)1-25(PAL) Support CIF, HD1 and D1 Resolution The higher the value is, the clearer the recorded Quality image is. Six options: lowest, lower, low, medium, higher and highest. Encode VBR and CBR...
  • Page 31: Stamp

    DVR User Manual  Click „Apply‟ button to save the settings. Click „Exit‟ button to exit the current tab. 4.3.4 Stamp Stamp:This provides an option to enable or disable the Camera Name and the Time stamp on the video. The user can also choose a position for the stamp on the screen.
  • Page 32: Recycle Record

     Click „Default‟ button to restore default settings. Click „Apply‟ button to save the settings. Click „Exit‟ button to exit the current tab. Note: If the option is disabled or not selected, the DVR would stop recording once the HDD is full.
  • Page 33: Motion

    DVR User Manual Fig 4-15 Schedule Setup-Schedule Fig 4-16 Schedule-Week Schedule Click „Add‟ button to add a certain day schedule; click „Delete‟ button to delete the selected schedule. Copy: user can copy the specify schedule to other dates. Click „OK‟ button to save the settings, click „Exit‟...
  • Page 34: Sensor

    DVR User Manual  The configuration steps for schedule for motion based recording are similar to normal Schedule setup. User can refer to 4.4.1 Schedule for details. Note: The default schedule of motion based recording is 24X7, that is, the color of schedule settings interface is dark blue. This enables motion based recording for 24X7.
  • Page 35 DVR User Manual  Enable Sensor Alarm, set the alarm type according to required alarm type. Two option: NO and NC.  User can setup all channels with same parameters by selecting the „All‟ box and then doing the relevant setup.
  • Page 36 Show Full Screen: When chosen would display the chosen channel on the monitor on an alarm trigger. The user can choose „None‟ for disabling this feature. Email: If selected, the DVR will send an email alert to the preconfigured email address in case of a sensor based alarm from the particular input.
  • Page 37: Motion

    DVR User Manual 4.5.2 Motion Motion includes two sub menus: Motion and Schedule. ① Motion  Enter into SystemAlarmMotion. Refer to Fig 4-23: Using this tab the user can enable motion based alarms. Set the alarm holding time – Please refer to the time till which the system will wait for further detection of motion.
  • Page 38 DVR User Manual  In the Area tab, user can drag slide bar to set the sensitivity value (1-8), the default value is 4. The higher the value the more sensitive it is to motion. Since the sensitivity is influenced by color and time (day or night), you can adjust its value according to the practical conditions.
  • Page 39: Video Loss

     Check the required trigger options. Buzzer – If selected the local buzzer would be activated on an alarm. Email: If selected, the DVR will send an email alert to the preconfigured email address. To Alarm Out: If selected would trigger the inbuilt relay on the set event alarm.
  • Page 40: Alarm Out

    DVR User Manual  Click „Default‟ button to restore default settings. Click „Apply‟ button to save the settings. Click „Exit‟ button to exit the current tab. 4.5.5 Alarm Out Alarm out includes three sub menus: Alarm Out, Schedule and Buzzer ①...
  • Page 41: Network Setup

     If this box is not checked the user will have to put the IP Address, Subnet Mask, Gateway DNS server details for a non DHCP configuration.  PPPoE: If enabled, this would provide the ability to connect the DVR directly to internet via ADSL. This would also need the username and password Test –...
  • Page 42: Sub Stream

    Server port The port number for data transmission. The default port is 6036. Static IP IP address The IP address of the DVR The subnet mask of the network. Subnet mask Gateway The gateway of the network. The address of DNS server.
  • Page 43: Email

    4.6.3 Email Enter into System SetupNetwork Email. Refer to Fig 4-31: The tab is used for email setup for the DVR SMTP Server/Port: The name and port number of SMTP server. Check the SSL Checkbox if the server requires a secure connection (SSL)‟; user can...
  • Page 44: Server

    Click „Exit‟ button to exit the current tab. Note: The domain name server elected by user is a binding domain name of the DVR. A user should logon to the website provided by the server supplier to register a user name and password first, and then apply a domain name online for the server.
  • Page 45 DVR User Manual Enable UPnP: User may select UPnP and then enable UPnP function in the user‟s router. Then there is no need for user to forward its IP address and port in router in connection of internet.  How to apply for a domain name? Here we take www.dyndns.com for example.
  • Page 46: User Management Setup

    Click” Create Account” button to create user account. After that, you shall provide your card number, card expiration and security code as well as billing address. Finally click “sign up for trial” button. Now, according to the domain name registration of “DDNS”,the domain name for DVR is “abc.dyndns.tv”, username is “bcd” and password is “123456”...
  • Page 47 Note: When the default value of binding PC MAC address is 0, the user is not bound with the specify computer. If the bind option is used then the user would be able to log into the DVR only through the specific computer (carrying the MAC address)
  • Page 48: Setup

    DVR User Manual 4.8 P.T.Z Setup P.T.Z Setup includes two sub menus: Serial Port and Advanced Serial Port  Enter into System SetupP.T.ZSerial Port;. Refer to Fig 4-37:  Select the „Enable‟ check box, select the address value of the camera, baud rate and protocol.
  • Page 49 DVR User Manual Fig 4-38 P.T.Z Setup-Advanced Fig 4-39 Advance-Preset Setting a. In the Preset tab, click Settings button, a dialog will pop-up as Fig 4-40: b. User can control the dome by rotating up down left right, can adjust the rotating speed, zoom, focus and iris of the dome.
  • Page 50 User can control the dome, can rotate up, down, left right, and adjust the rotation speed, zoom, focus and iris of the dome. Click „Start Record‟ button and move the PTX in the required manner to record the track by the DVR. Click this button again to stop recording.
  • Page 51: Advanced

    IP address range. For example, if an admin doesn‟t want computer users within IP address range from 196.168.000.002 to 196.168.000.004 to access the DVR, he can check the „Block list‟ option, and then input such IP address range. If it is required to provide access to computer users within a certain IP address range, they can check „Allow list‟...
  • Page 52: Search, Playback And Backup

    DVR User Manual 5 Search, Playback and Backup Search Setup includes following submenus: Time Search, Event Search, File Management and Image. 5.1 Time Search  Enter into Search SetupTime Search. Refer to Fig 5-1: Fig 5-1 Search Setup-Time Search  To search a record select date and channels on the right hand side and press the „Search‟ button. A date with highlighted borderline indicates presence of data.
  • Page 53: Event Search

    DVR User Manual  Select the channel display mode and click button to playback. Use the playback toolbar to control the playback. Playback buttons Note: When the monitor resolution is set to VGA800*600, the time search interface would be hidden, click the ‘Expand to’ button to expand the interface.
  • Page 54: File Management

    DVR User Manual the event list box.  Double click on the required clip from the list Fig 5-2 Search Setup-Event Search Note: When the monitor resolution is VGA800*600, the event search interface would be in hidden mode, click the ‘Expand to’ to expand the interface.
  • Page 55: Image

    DVR User Manual Fig 5-3 Search Setup-File Management  Click Search button, the searched files will be displayed in the file list box, the user can select date, channels accordingly. ① Lock: Select a file and click the Lock button to lock the file. Once locked the file cannot be deleted.
  • Page 56: Backup

    DVR User Manual  Use the „Lock‟ button to lock the image, „Save‟ button to copy the image on the flash drive and „Save All‟ to copy all the images on the flash drive. Note: In order to take images on alarm, the snapshot feature should be activated in ‘Alarm Handling’ for different kind of alarms.
  • Page 57 If the backup files are saved in DVR format, please check backup player. Only this player can play these files in DVR format. If the backup files are saved in AVI format, you can play these files with common media player.
  • Page 58: System Information

    DVR User Manual 6 System Information 6.1 System Information The tab includes six submenus: System, Event, Log, Network , Online users and Record. 6.1.1 System Information In this tab, user can check the Device Name, Device ID, Hardware Version, MCU Version, Kernel Version, Firmware Version etc.
  • Page 59: Record Information

    6.4 Upgrade The DVR can be upgraded using USB flash drive. Get the firmware updates from your vendor, and make sure it is a correct file, meant for the particular model of the DVR. Select the firmware file and click on the „Upgrade‟ button to initiate the up gradation procedure.
  • Page 60: Logoff

    DVR User Manual Note: Please ensure that during firmware upgrade, there are no power interruptions to the DVR or else it can cause irreparable damage to the DVR. 6.5 Logoff Click Logoff icon, a log off dialogue box will popup, click OK button to log off. To log back in, click Menu icon to enter username...
  • Page 61: Remote Surveillance

    Step 2: Enter Record Setup to set network video parameters like resolution, frame rate etc. Step 3: Open IE on a computer on the same network. Input the IP address of the DVR in IE address bar and press enter.
  • Page 62 ISP. Next, click „Apply‟. The DVR will connect to the server and would give a confirmation message. Step 2: When accessing the remote interface of DVR, user can input WAN IP to access directly (user can enter into Main menuInformationNetwork interface to check IP address).
  • Page 63: Remote Surveillance Through Apple Pc

    DVR User Manual 7.2 Remote Surveillance through Apple PC Note: Because the current plug-in version of client end just only supports 32-bit mode, so the safari browser shall start 32-bit mode. If the browser is the earlier MACOS version, the default setting is 32-bit mode and the setting can be skipped.
  • Page 64: On Lan

    DVR User Manual 7.2.1 On LAN Step 1: After starting Apple computer, click “Apple” icon. The following window will pop up. Please select “System Preferences””Internet &Wireless”click “Network” Step 2: Enter into Network interface and then click “Ethernet Connected” to check the internet connection of Apple PC.
  • Page 65 DVR User Manual Step 3: After acquiring the IP address, Subnet Mask and so on, please enter into the DVR‟s Main MenuSetupNetwork interface to manually input IP address, Subnet Mask and Gateway according to the configuration of PC. The network segment should be the same as the PC.
  • Page 66: On Wan

    DVR. 7.2.2 On WAN There are also two ways for DVR to connect to Internet. 1. Connect the DVR to internet through router or virtual server Step 1: The network setups are the same as step one to step four of point 1 on WAN of IE remote surveillance.
  • Page 67: The Remote Live Preview

    DVR User Manual 7.3 The Remote Live Preview Fig 7-2 Remote Live Preview Interface Symbol and function Definitions: ① ② ③ Channel indicator Screen display mode Volume ④ ⑤ ⑥ Snapping picture Start manual record Start IE record ⑦ ⑧...
  • Page 68 DVR User Manual Color adjustment: Drag the slide bar to adjust Brightness, Contrast, Hue, and Saturation. Click Default to reset them to original value. Buttons Description Drag the scroll bar to adjust the brightness of channel Drag the scroll bar to adjust the contrast of channel...
  • Page 69 Click the right mouse on the live interface, a pull-down menu will appear as right. Stream: This DVR supports master stream and sub stream. Master stream has higher frame rate, max 25FPS ( PAL) /30 FPS ( NTSC) for every channel, but it needs higher network bandwidth simultaneously;...
  • Page 70: Remote Playback & Backup

    Select the record date and channels and double-click the file name in the record file list box. Then user can play that file and preview the picture. Fig 7-4 Play Record File Interface This DVR supports remote time search, event search and file management. By Time Search:...
  • Page 71 DVR User Manual Step1: Enter into Searchtime search. Refer to Fig 7-5: Fig 7-5 Time Search Interface Step2: Click “Search” button. The record data will be displayed in the data information list box; the highlight date in the area② means have record data, click those data; select the record channels in area③.
  • Page 72 DVR User Manual Fig 7-6 Time Search Playback By Event Search: Step1: Enter into Searchevent search. Refer to Fig 7-7:...
  • Page 73 DVR User Manual Fig 7-7 Event Search Interface Step2: click the highlight date and select record channels and then tick off the event type: motion and sensor. Click “search” button Step3: the events will be display in the event list box. Double-click certain item to playback.
  • Page 74 DVR User Manual Fig 7-8 File Management Interface Lock: Select certain file item in the file list box and click “Lock” button to lock this file that ca not be deleted or overlaid. Unlock: Select a locked file and click “unlock” button to unlock this file.
  • Page 75: Remote Backup

    DVR User Manual 7.4.2 Remote Backup Click Backup button to enter into backup interface. Refer to Fig 7-9: Fig 7-9 Remote Backup Interface Step1: select channels, set the start and end time and then click “search‟ button to display the file information in the file list box Step2: select backup files, click “browse”...
  • Page 76: Remote Information

    DVR User Manual 7.6 Remote Information Remote Information The Info tab provides a web based interface to access the general information pertaining to the DVR‟s settings. The interface includes five submenus: System, Event, Log, Network and Online users. 7.6.1 System information In this interface, user can check the Device Name, Device ID, Hardware Version, MCU Version, Kernel Version, Firmware Version etc.
  • Page 77: Mobile Surveillance

    This DVR supports mobile surveillance by Iphone, Gphone,blackberry or smart phones with Windows mobile and symbian OS. At the same time, it supports 3G network. We tested Dopod D600 (WM5) and Dopod S1 (WM6), which work fine with the DVR.
  • Page 78: By Phones With Symbian

    Notice: User name password here are the same with that used on the DVR. The default is admin and 123456. 8.2 By Phones with Symbian Please use the smart phones with symbian version supported by this unit. The detail information is as follows:...
  • Page 79 DVR User Manual Step2:Input the DVR server‟s IP address in a new-built bookmark. Click this bookmark to connect to the DVR. Step3:A welcome window will pop up and requires a package. Click the software name to download. Step4:A security windows will pop up after downloading and ask if install the package. Click YES to install.
  • Page 80: By Phones With Iphone Os

    Step9:Enter Live View, it will connect the server and display pictures. Refer to the picture on the left: Notice: User name and password here are the same with that used on the DVR. The default is admin and 123456. Step10:In Live View, users can do snapshot, change channels and control PTZ. Refer to the picture on the right: 8.3 By Phones with Iphone OS...
  • Page 81 DVR User Manual Step 3: Click Superlive-pro, enter into “introduce” interface and then click “FREE”, it will change into “INSTALL”...
  • Page 82 DVR User Manual Step 4: Input iTunes Store password and then click “OK”, the software will be installed automatically. Note: If it was the first time for user to operate, please enter user ID; if there is no Store account, user needs to apply one.
  • Page 83 DVR User Manual Step 1: Install iTunes store in PC and then login Step 2: Connect iPhone and PC Step 3: Enable “search” function to search “Superlive-pro” Step 4: Click “free application” button Step 5: Input apple ID and password, then click “acquire”...
  • Page 84 DVR User Manual  Operation Instruction for Superlive-pro Login interface Enter server‟s IP address (or domain name), user name and password Click “Remember server” to save the setting; click button can quick input saved server address, user name and password.
  • Page 85 DVR User Manual Upward rotates the PTZ Downward rotates the PTZ Leftward rotates the PTZ Rightward rotates the PTZ Stop rotating the PTZ Zoom In/Focus In/Iris Add Zoom Out/Focus Out/Iris Sub To enter into the next interface To return to the previous interface...
  • Page 86 DVR User Manual image. Then you can copy or delete the image. Click „close‟ button to return to the previous interface. Playback icon to enter into the playback interface. Then click „Search‟ button, select the time and channel to playback and click Click button.
  • Page 87 DVR User Manual You can also search file to playback through time search, event search and remote file search. Please click the related button. Server List Click button to enter into server list interface. You can click icon to add a server list.
  • Page 88: By Phones With Android Os

    DVR User Manual 8.4 By Phones with Android OS Software Installation Step 1: Run Google Market program Step 2:Search”SuperCam”...
  • Page 89 DVR User Manual Step 3: Press “Install” button Step 4: Click “OK” button Step 5: User can view the download and install process in notifications; finished download, the software will install automatically. Login Enter into server‟s IP address (or domain name), user‟s ID and password.
  • Page 90 DVR User Manual Click “Remember server” to save the setting; click button can quick input saved server address, user name and password. Main menu 【Playback】 【Image】 playback record file image view 【Log】 【Server List】 log record device list 【Live】 【Settings】...
  • Page 91 DVR User Manual Image view The first picture The previous picture Next picture The last picture Zoom in Zoom out Delete Record playback Play/Pause Stop Fast forward Slow play...
  • Page 92 DVR User Manual Click Playback icon in the Main Menu interface to enter into the playback interface. First, choose channel. Second, select the record file and click it to playback. Finally, click „Return‟ button to return to the previous interface.
  • Page 93: By Phones With Blackberry Os

    DVR User Manual Information view 8.5 By Phones with Blackberry OS  Installation instruction for BlackBerry Mobile phone Client 1. Open the browser of BlackBerry phone and enter sever address 2. Click “SuperCam” to link 3. Click “Download” button on the popup interface and the download progress will be shown.
  • Page 94 Note: If the software fails to download, please check in accordance with the following steps: Check whether the network of mobile phone is normal or not. Check whether DVR server connect network normally or not. Modify the option of Browser Configuration.
  • Page 95 DVR User Manual 2) Enter into Menu->Option->Cache Operations, clear up browser cache. Note:When user used the SuperCam software in mobile phone with touch screen, there will be compatible problem. Solution: Enter into Options Menu->Advance options->Applications->SuperCam and click “Disable Compatibility” button. This problem will be solved.
  • Page 96 DVR User Manual Enter server‟s IP address (or domain name), user‟s ID and password. Click “Remember server” to save the setting; click button can quick input saved server address, user name and password. Main interface Playback playback record file Image...
  • Page 97 DVR User Manual Note: User can click Return button on the Blackberry phone to return the previous interface.
  • Page 98 DVR User Manual Mark 1 Current viewing channel Mark 2 Channel status Switch channels PTZ, click to switch to Fig 2 interface Snap Full screen Background alarm Stop rotating the PTZ Upward rotates the PTZ Downward rotates the PTZ Leftward rotates the PTZ...
  • Page 99 DVR User Manual Information view...
  • Page 100: Appendix A Faq

    The power adapter could have gone bad, check with a good know adapter. b. The power from the adapter may not be enough for operating the DVR. Please use the power adaptor supplied along with the DVR. c. It could be a hardware problem.
  • Page 101 This could be because the user hasn‟t enabled the record function or has done incorrect setup. Please refer to chapter 5. c. There is a possibility that HDD has is full and thus the DVR in not able to record. Check HDD information from Disk Management and if required enable the recycle function.
  • Page 102 1. HDD power cable and data cable may not be connected properly. Please check the connections for HDD. 2. It is also possible that the DVR was forced to stop because hard disk has a bad sector and it may have caused the system to halt.
  • Page 103 Q11: How to upgrade the DVR with a new firmware. Ensure uninterrupted power supply for the DVR. Copy the firmware received from the manufacturer to a USB drive and connect the same to the DVR. Select „Upgrade‟ in the menu the system will upgrade kernel procedure automatically. Once finished, the DVR would restart automatically.
  • Page 104 DVR User Manual DirectX Q14: How to handle the situation that the codec control is blocked when downloading in the VISTA or Windows 7 system? This problem can be fixed in two ways, a. Enter Control PanelUser Account and Family Safety  User Account Control(refer to below picture). Click „Turn User Account on or off‟.
  • Page 105 Q15. How to play the backup file? Insert your USB device where the backup files are saved in the USB port of PC. If your files are saved in DVR format, you must have already downloaded the backup player box before doing backup. Then double click to open your USB disk to find your backup files and backup player.
  • Page 106: Appendix B Calculate Recording Capacity

    Appendix B Calculate Recording Capacity Users can calculate the required size of hard disk according to the total recording duration required and DVR recording settings. The DVR uses fixed video bit rate. The below are the details at different settings for CBR.
  • Page 107: Appendix C Compatible Devices

    DVR User Manual Appendix C Compatible Devices 1. Compatible USB drive. Brand Capacity 512MB, 1G, 2GB Netac Kingston Aigo Smatter vider SanDisk 2. Compatible HDD list Brand Capacity Seagate Barracuda 80G/160G/250G/320G /1.5T/2TB Seagate SV35.3 Seagate Pipeline HD.2 500G Maxtor Diamondmax...
  • Page 108: Appendix D 4-Ch Specifications

    DVR User Manual Appendix D 4-CH Specifications Compression format H.264 Main Profile Composite:1.0V p-p/75Ω BNC×2 , VGA Video Output Composite:1.0V p-p/75Ω BNC×4 Video Output VGA Resolution 1280*1024 /1024*768/ 800*600 Record Resolution 352*288/704*576 (PAL), 352*240/704*480(NTSC) Display Frame Rate 100fps (PAL), 120fps (NTSC)

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