How to add ‘pause’ when dialling ................. 14 How to dial with a voice phone..................15 4.10 How to set up your TextLink 9100M for mobile calls............ 16 4.11 How to make a mobile textphone call................17 Receiving text calls ....................... 17 How to answer a call ....................
Page 3
11.2 How to dial the Emergency Number................48 11.3 How to change the Emergency Number ..............49 11.4 Emergency Memo ......................50 11.5 How to use the Emergency Memo ................50 11.6 How to write your Emergency Memo ................51 Optional Settings ........................
1 Function overview Function buttons Dial/End Call On/Off Use the pre-programmed Allows you to dial Used for switching your options to set the F1– F8 a displayed number textphone on and off keys to work the way you or end a call want just by pressing one Incoming calls key,...
Page 5
Expansion port External telephone For connecting to a printer For connecting additional or PC. telephone equipment ie. You will need a special amplified voice phone or cable. fax. Mobile port Line in Mains power socket For connecting the textphone For connection to a mobile For connection to the to the mains.
2 General information Your TextLink textphone should be cleaned with a damp cloth, or an anti-static wipe. Do not: • Use household polish. • Use a dry cloth, (as this may cause static shock). • Use an unauthorised power supply. This will invalidate your guarantee and could damage the unit.
Subject to the terms listed below the guarantee will provide for the repair of, or at Sensory Communications, or its agent’s discretion. The option to replace the TextLink Textphone, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials.
3 Getting started Planning the location of your TextLink Textphone Situate your TextLink textphone close enough to the telephone and mains power sockets so that cables will reach. 1 Connect power supply unit to the TextLink textphone and power supply socket. 2 Install the back-up batteries.
Page 9
RNID Sound Advantage Customer Services on the following numbers: Text - 01733 238020 Voice - 01733 232607 Fax - 01733 361161 Or Sensory Communications Helpline on Text - 020 8964 5590 Voice - 020 8960 5660 The lines are open 8.30 to 17.30 Monday to Friday.
3.1 How to set the time and date Press The menu is displayed. Press until the arrow points to >5.Settings. Press The display shows: Press until the arrow points to >6.Clock. Press Enter the correct time using the 24 hour clock (eg. 0930 for 9.30am, 1615 for 4.15pm).
4 Making text calls When you make a call through BT TextDirect (using the necessary prefix), you will receive messages on the display of your TextLink textphone telling you whether the person you are calling is busy, or their phone is ringing. The service also recognises whether the call is to another TextLink textphone or a voice phone.
4.1 How to dial a number Type the phone number you want. The display shows: Press to delete the last digit. Press to move the cursor. Press The number is dialled. The display shows: When the call is answered, the TextLink Textphone will display: Note: It may take up to 60 seconds to establish a connection.
4.2 TextLink Textphone conversations When you call out you must wait for the person to type first. They will usually type "Hello GA". You can then type back what you would like to say. If you type something incorrectly, you can press to delete text.
4.6 Dialling by name Instead of dialling by entering their phone number, it is possible to call someone by entering their name. For this to be possible, their name and telephone number must be in the phone book. See page on adding telephone entries.
4.9 How to dial with a voice phone If you dial using the voice phone and decide you wish to change to text you need to: From the telephone standby screen Press twice and then press The following message will appear. You may now put down the handset. Soon afterwards the following message will appear: When a connection is made the display shows:...
4.10 How to set up your TextLink 9100M for mobile calls Press The menu is displayed. Press until the arrow points to >7.Communications. Press The display shows: Press until the arrow points to >2.Mobile. Press Insert the 2.5 mm jack of the mobile cable into the back of the TextLink 9100 Mobile Connect the 2.5 mm jack of the mobile cable into the handsfree connector of your...
4.11 How to make a mobile textphone call Press The display shows: Dial the number of the person you wish to call on your mobile phone. Wait for the other user to answer and type a greeting. Once they have answered, you can start your conversation. Once you are finished your call press and press end call on your mobile.
5.2 How to answer a call with a voice phone If you have a voice phone connected to the Telephone extension at the back of your TextLink textphone, you can answer the call with the voice phone. If you then find that the person is using a textphone it may be necessary to switch to text.
5.4 How to review and delete conversations You can replay your text conversation. Press The display shows: Press until the arrow points to >4.Conversation. Press The display shows: Press The details of the last conversation are shown. Press The display shows the Options menu >1.Read. Press Press to scroll through the conversation.
5.5 How to delete all old conversations Press The display shows: Press until the arrow points to >4.Conversation. Press The display shows: Press until the arrow points to >3.Delete all. Press The display shows: Press The display shows: Followed by: Or Press to cancel.
6 Using voice carry over (VCO) This allows you to talk or listen during a call. An additional standard telephone or a fax machine with a handset is required. 6.1 How to switch between a text and voice conversation Whilst you are in a call, lift the handset of the telephone or fax machine, which is plugged into the external socket on the back of your TextLink Textphone.
6.3 How to use the voice announcer Your TextLink Textphone has a standard voice announcement for voice callers that ring your number. When you answer the call, a message will appear on your display: The bar beneath is the signal strength indicator. It shows how loud the signal is. When a textphone calls, the signal strength will remain steady and your TextLink textphone will connect to the other textphone.
7.1 How to write your own outgoing message (OGM) This will replace the pre-set OGM. Press The display shows: Press The display shows Press until the arrow points to >4.Answer message. Press The display shows: Press to delete the message. Or press to move the cursor to the letters you wish to change.
7.2 How to switch your text answering machine on Press The display shows: Press The display shows Press until the display shows: The machine is now switched on. 7.3 How to switch your answering machine off Press The display shows: Press The display shows Press...
7.4 To interrupt the answer machine Simply start typing to answer a call that is coming in when the answering machine is recording text. Switching on your answering machine from another phone. If you forget to switch on your answering machine when you go out: •...
7.6 How to read your text messages Press The display shows: Press Press until the arrow points to >2.Read Press The display shows how many new messages you have. Then the summary details of the oldest unread message. If there are no new messages the oldest stored message is displayed or <You have no new messages>...
7.7 How to delete a single text message Press The display shows: Press The display shows Press until the arrow points to >2.Read Press Display shows you the summary of the oldest message. This includes: • date and time of the call (if you have set the clock). •...
7.8 How to delete all text messages To keep your TextLink Textphone memory free for new messages, delete your messages regularly. Press The display shows: Press The display shows Press until the arrow points to >3.Delete all. Press The display shows: Press The display shows: Followed by:...
7.9 How to adjust the ring delay The ring delay is the number of rings before your TextLink Textphone answers a call. The pre-set number of rings is 6. Choose from 2, 3, 4, 6 or 10 rings. Press The display shows: Press The display shows Press...
8 Phone book operation You can store up to 127 names and numbers in your TextLink Textphone’s phone book. 8.1 How to store a name and number Press The display shows: Press until the arrow points to >2.Phone book. Press The display shows: Press until the arrow points to >3.Add entry.
8.2 How to display and dial an entry in the phone book Press The display shows: Press until the arrow points to >2.Phone book. Press The display shows: Press The display shows the first entry (alphabetically) in the phone book. Press keys to scroll to the entry you want.
8.3 How to search for an entry Use search to find entries by typing in the first letter(s) of the name you are looking for. Press The display shows: Press until the arrow points to >2.Phone book. Press The display shows: Press until the arrow points to >2.Search.
8.4 How to edit an entry Press The display shows: Press until the arrow points to >2.Phone book. Press The display shows: Press until the arrow points to >2.Search. Press The display shows: Type the first letter(s) of the name you want. Press The display shows the nearest matching entry.
Page 34
Press You may now edit the phone number. If you want to change the number, use the button to delete characters and then type in the correct number. To cancel at anytime during editing, press the button. Press The screen confirms: Press until the display returns to standby.
8.5 How to delete an entry Press The display shows: Press until the arrow points to >2.Phone book. Press The display shows: Press until the arrow points to >2.Search. Press The display shows: Type the name you want. Press The display shows the entry. Press to display the Phone book menu.
9.1 How to view details of calls made You can scroll through details of the last 24 calls. Press The display shows: Press until the arrow points to >3.Call lists. Press The display shows: Press The display shows details of the two most recent calls made. Press to scroll through the Call lists.
9.2 How to view details of calls received You must subscribe to the Caller Display* service offered by your network provider to display this information. Press The display shows: Press until the arrow points to >3.Call lists. Press Press until the arrow points to >2.Incoming. Press The display shows the details of the two most recent calls made.
9.3 How to dial a number from the Call lists When you have displayed a number in the Call lists, you can dial it. Press The display shows: Press until the arrow points to >3.Call lists. Press The display shows: These are phone numbers of the calls you have made.
9.4 How to copy a number to the Phone book Press The display shows: Press until the arrow points to >3.Call lists. Press The display shows: Or to display the phone numbers of callers who have rung you, press so that the arrow points to >2.Incoming.
9.5 How to delete the Call lists Press The display shows: Press until the arrow points to >3.Call lists. Press Caller Display and Call Sign are trademarks of BT. You need to contact your telephone network provider to subscribe to these services. If you want to delete the list of calls you have received, press so that the arrow points to: >2.Incoming.
9.6 Additional Caller Display information If you have subscribed to Caller Display, you will see a text message if the number of your caller is not available. The text message will be one of the following: WITHHELD: The caller has stopped their number from being sent. INTERNATIONAL: The call received was from outside the UK.
10 How to use the Function buttons Pre-set one-touch functions The Fl – F8 buttons give you shortcuts to different functions. When you receive your TextLink Textphone, the F1 – F8 buttons are pre-set to do the following actions at a touch. Action Press Switch answer machine On/Off...
10.1 How to set a Function button as a Quick Memo Press The display shows: Press until the arrow points to >6.Function keys. Press The display shows the Function keys menu and >1.Edit keys. Press The display shows: Press until the arrow points to the Function button you want. Press The display shows: If you want to change the function key from a quick dial to a quick memo press...
Press to delete the current setting. Type the text message you want to store. Press to confirm. The screen displays: Press to return to standby. 10.2 How to send a Quick Memo During a text conversation: Press the F1 – F7 button under which the Quick Memo message is stored. 10.3 How to set a Function button as a Quick Dial Press The display shows:...
Press The current setting is displayed. Press The display shows: Press The display shows: Press to delete the current setting. Type the telephone number you want to store. Press The display shows: The number is stored. Press to return to standby. 10.4 How to dial one touch Quick Dial numbers Press the F1 –...
Page 46
Press The display shows the Function keys menu and >1.Edit keys. Press The display shows: Press until the arrow points to the Function button you want. Press Press The display shows: Press until the arrow points to >3.Quick menu. Press The display shows the current setting for that button: Press to delete the current setting.
Page 47
Type the Quick Menu code you want Quick Menu code Action Switch answer machine On/Off Read messages Delete messages Go to phone book Search for phone book entry Switch prefix mode Off Switch prefix mode On Display outgoing call list Display incoming call list Read conversations Displays last conversation...
Write here what you have changed the F1 – F8 function buttons to: F1____________________________________________________________ F2____________________________________________________________ F3____________________________________________________________ F4____________________________________________________________ F5____________________________________________________________ F6____________________________________________________________ F7____________________________________________________________ F8____________________________________________________________ To use the F1 – F7 buttons stored as Quick Menu options When you want to go straight to the menu option you have stored as a Quick Menu Press the F1 –...
11.3 How to change the Emergency Number HANDY HINTS The preset number for the Emergency Number will only work if you are using BT TextDirect. If you are not using BT TextDirect then please change the number to 0800 112999. Press The display shows: Press...
11.4 Emergency Memo The Emergency Memo is blank when you receive your TextLink Textphone so you must store your details. When You press the to call the emergency services, but are unable to type your own message, your TextLink Textphone will automatically send the stored information after 4 seconds.
11.6 How to write your Emergency Memo Your memo can be up to 64 characters long. Press The display shows: Press until the arrow points to >6.Function keys. Press The display shows: Press until the arrow points to >3.Emergency memo. Press The display shows the current message.
12 Optional Settings You can adjust a number of settings on your TextLink Textphone to make it more comfortable and convenient for you to use. 12.1 How to adjust the contrast The contrast can be adjusted to give you the clearest possible screen under different lighting conditions.
12.2 How to adjust the backlight settings Choose from: • Always On. • On for 2 mins – backlight switches off 2 minutes after the last button press. • On for 5 mins – backlight switches off 5 minutes after the last button press. •...
Page 54
>4.Always Off. Press The display shows: If Always Off <Backlight Off>.
12.3 How to switch the ringer on/off You can switch your TextLink Textphone’s ringer on or off. Press The display shows: Press until the arrow points to >5.Settings. Press Press until the arrow points to >4.Ringer. Press Display shows >1.Ringer On. Or to switch the ringer off.
12.4 How to switch the TextDirect prefix On/Off Using TextDirect the Typetalk operator is only contacted when you make a call to a hearing person. To use TextDirect the prefix must be switched on. Calls to other TextLink Textphones do not involve the Typetalk operator. Press The display shows: Press...
12.5 How to change the TextDirect prefix Press The display shows: Press until the arrow points to >2.Phone book. Press The display shows: Press until the arrow points to >4.Edit prefix. Press Press to delete the existing prefix. Type the new prefix number. Press The display shows: Press...
12.6 Language settings How to change the language setting Press The display shows: Press until the arrow points to >5.Settings. Press The display shows: >1.Contrast. Press until the arrow points to >8.Language. Press The display shows: Scroll to the language of your choice and press...
13 Power Management Your TextLink Textphone has an automatic shutdown feature that helps conserve energy and prolong battery life.You can set your TextLink Textphone to switch off automatically 5 minutes or 25 minutes after the last button press. 13.1 How to switch automatic shutdown on/off Press The display shows: Press...
Or if you select >1.Cancelled the display shows: HANDY HINTS If you subscribe to Caller Display* and you use automatic shutdown, you will not receive the caller information. • Caller Display and Call Sign are trademarks of BT. You need to contact your telephone network provider to subscribe to these services.
Calls to your Call Sign (new) number result in a series of long, single rings = RIIIIIIING………..RIIIIIIING. This is the Alternate ring melody. Calls to your Normal (original) number result in a series of double rings = RING RING..
Page 62
2.Normal to text TextLink Textphone only receives calls to the Normal ring number whilst your other fax/phone/voice answer machine, connected to the telephone socket at the back of the TextLink textphone, receives calls on the Alternate ring number. The Normal ring to the connected phone will be stopped by the TextLink Textphone after the first ring cycle/flash.
16 How to print 16.1 How to print a conversation Conversations and phonebook entries can only be printed to a compatible printer. Press The display shows: Press until the arrow points to >4.Conversation. Press The display shows: Using keys, select the conversation you wish to print and press The details are shown: Press The display shows the Options menu:...
16.2 How to print a received answer message Press The display shows: Press The display shows: Press until the arrow points to >2 Read. Press The display shows the number of messages. Press The display shows the Option menu: Press until the arrow points to >...
16.3 How to print the whole phone book Press The display shows: Press until the arrow points to >2.Phone book. Press The display shows: Press until the arrow points to >6.Print phone book. Press The display shows:...
16.4 How to print one entry from the phone book Press The display shows: Press until the arrow points to >2.Phone book. Press The display shows: Press The display shows the first entry (alphabeti-cally in the phone book). Press keys to scroll to the entry you want. To find an entry in the phone book quickly, press the first letter of the person’s name.
17 Help & Information If your product needs repair after the guarantee period has ended, we recommend that you contact the Helpline. Please see page 10 for more details on contacting the Helpline. In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.
17.7 How to reset your TextLink Textphone to its factory settings Press The display shows: Press until the arrow points to >5.Settings. Press The display shows: >1.Contrast. Press until the arrow points to >9.Factory reset. Press The display shows: Either Press The display shows: Reset phone book? (Y/N).
RNID helpline. Details on page 10. 17.11 Remote upgrade To find out more details of how you can upgrade your TextLink Textphone with the latest software, please call the Sensory Communications helpline. Details on page 10. 17.12 Useful abbreviations You may also find these short words handy in speeding up your conversation.
18 World wide Textphone communication codes 18.1 How to select a specific code/return to the pre-set code V.18 Press The display shows: Press until the arrow points to >7.Communications. Press The display shows: Either Press to select >1.Automatic (V.18). Display shows: >V.18 mode set. Press until the arrow points to the code you want.
Page 71
EDT code Baudot code V.21 (CCITT) Austria Australia Greece Bosnia–Herzegovina Canada Finland Croatia Great Britain Norway Czech Republic New Zealand Great Britain Estonia Republic of Ireland Sweden Germany South Africa Republic of Ireland Italy South America Sometimes in Denmark Latvia Malta DTMF V.23...
Need help?
Do you have a question about the TextLink 9100M and is the answer not in the manual?
Questions and answers