Troubleshooting; Error Codes; Other Error Codes; Before Contacting The Installer - Vivadens MCR 24 User Manual

6. Troubleshooting

6 Troubleshooting
6.1

Error codes

25
MCR 24 MCR 24/28 MI MCR 30/35 MI MCR 34/39 MI
6.1.1.
If one of the breakdown codes opposite is dispayed, check the
hydraulic pressure:
Case 1: Pressure higher than or equal to 1 bar
4 Press the RESET key to reset the appliance. Wait a few seconds.
- If the display shows 0, the boiler is again operating normally.
- If the display again shows e1, e2 or e7, contact the
installer.
Case 2: Pressure lower than 1 bar
4 Top up the installation with water. ¼See chapter: "Filling the
system", page 20.
4 Press the RESET key to reset the appliance. Wait a few seconds.
- If the display shows 0, the boiler is again operating normally.
- If the display again shows e1, e2, e7 or e9, contact the
installer.
6.1.2.
6.1.3.

Other error codes

If another error code is displayed, contact the installer.
6.1.4.

Before contacting the installer

Before contacting the installer
Note the following information on the appliance's rating plate:
4 Type of gas used
4 Boiler type
4 Manufacturing date
4 Serial no. of the appliance
160513 - 300015874-001-01