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Jaton Communicator V.90 User Manual

Internal 56kbps faxmodem with voicemail and caller id
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Communicator V.90
Communicator V.90
Internal 56Kbps Faxmodem
with VoiceMail and Caller ID
User Manual
version3.00
Copyright © 2000 Jaton Corporation, USA

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Summary of Contents for Jaton Communicator V.90

  • Page 1 Communicator V.90 Communicator V.90 Internal 56Kbps Faxmodem with VoiceMail and Caller ID User Manual version3.00 Copyright © 2000 Jaton Corporation, USA...
  • Page 2 UNITED STATES - FEDERAL COMMUNICATIONS COMMISSION CONSUMER INFORMATION AND REQUIREMENTS Part 15-Radio Interference This equipment has been test and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC rules. These limits are design to provide reasonable protection against harmful interference in a residential installation.

  • Page 3: Telephone Connection

    If you experience trouble with this telephone equipment, please contact Technical Support of your OEM supplier. The telephone company may ask that you disconnect this equipment from the network until the problem has been correct or until you are sure that the equipment is not malfunctioning.
  • Page 4 loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100.
  • Page 5 NOTICE: The information in this document is subject to change in order to improve reliability, design, or function without subsequent notice and does not represent a commitment on the part of this company. The information in this manual is believe to be accurate. However, we assume no responsibilities for any inaccuracies that may be contain in this manual.

  • Page 6: Table Of Contents

    CHAPTER 1 INTRODUCTION...8 ...8 EATURES ...9 PECIFICATIONS YSTEM REQUIREMENTS ODES OF PERATIONS :...13 HECK USTOMER UPPORT CHAPTER 2 HARDWARE ...14 ...14 OARD AYOUT ODEM NTERFACES ARDWARE NSTALLATION CHAPTER 3 SOFTWARE ...18 OFTWARE NSTALLATION CHAPTER 4 TROUBLE SHOOTING...35 ...35 ODEM ASIC ...39 ECHNICAL TIPS ROBLEMS AND SOLUTIONS...
  • Page 7 ERMS AND ONDITIONS ERVICES AGREEMENT NTIRE BLIGATION REDUCING WARRANTY CLAIM REJECTIONS..67 ..66 :... 66 ..67...

  • Page 8: Chapter 1 Introduction

    Congratulations on you purchase The Communicator V.90 to manage your desktop multimedia Communicator V.90 transforms your computer into a fax machine, a data terminal, an Internet connection, a voice mail system, and a speakerphone. The 56kbps Fax/Data/Voice modem supports industry-standard feature for data, fax, and voice applications, plus advanced features such as 56kbps Internet download with V.90 ITU-T,full duplex speakerphone, and caller...

  • Page 9: Specifications

    Integrated data communication, Fax, Voice software Plug and Play or Jumper Select Configuration Specifications Modem Communication: Data Communication Standards Modulation: Data Rates: Integrity: Compression: Commands: Fax Standards Modulation: Data Rate: Format: Handshake: Commands: Voice Standards Commands: Voice Sample Rate: Voice Compression: Physical/Electrical/Environmental Dimensions: Cables:...

  • Page 10: System Requirements

    Microphone, speakers or headset (for audio application) Modes of Operations The Communicator V.90 provide the complete modem functions for the following modes: Group 3 fax, data, voice, V.42/MNP 2-4, and V.42 bis/MNP 5 (Microcom Networking Protocol Class 5). Each mode has its own unique AT command set.

  • Page 11: Fax Mode

    TELEPHONE-EMULATION MODE This mode allows a microphone-speaker and modem to be used as a complete telephone. In Telephone emulation mode, the received data from the microphone interface is looped back to the SAFE analog transmit pins.
  • Page 12 VIDEOCONFERENCING (V.80) SUPPORT The Communicator V.90 supports IT-U V.80 recommendations. This feature ensures compatibility with host-based H.324 videoconferencing application software. The INTEL / AMBIENT MD56xx chipsets support both transparent and framed submodes of the V.80 synchronous access mode. POWER MANAGEMENT MODES The Cirrus/Ambient chipset provide sleep mode to reduce power consumption when the modem inactive.

  • Page 13: Check List

    If you have any questions regarding this product, please refer to this User’s Manual and README files on the Software and Documentation CD-ROM first. Updated drivers and utilities are available through Jaton BBS and Web site. Telephone: Fax: 24 hour BBS:...

  • Page 14: Chapter 2 Hardware

    COM 1 COM 2 COM 3 COM 4 9 Thru 27 Copyright ©1997 Jaton Corporation , USA. !! WARNING !! Discharge static electricity by touching the GROUND such as metal part of your case connected with good power ground before you Jumper On Fig.

  • Page 15: Modem Interfaces

    SPEAKER INTERFACE The modem chipset internally implements both the volume control and amplifier necessary to drive an external speaker. The internal amplifier is capable of driving a minimum load of 8 ohm up to a maximum load of 100 ohm. The speaker volume is controlled by the ATLn command.

  • Page 16: Hardware Installation Steps

    Hardware Installation Steps: 1. Switch off your system and all peripheral devices, and unplug the power cord from the wall outlet. Tour power cord and wall outlet may differ from the ones shown. 2. Touch a metal plate on your system to ground yourself and discharge any static electricity.
  • Page 17 4. Find a free 16-bit expansion slot in your system. 5. Remove the metal plate from the slot you have chosen and put the screw aside. 6. Align the card to a 16-bit Bus with the expansion slot and gently push down into it. Secure the card to expansion slot with the screw you removed from the metal plate.

  • Page 18: Chapter 3 Software

    CHAPTER 3 SOFTWARE Once The Communicator V.90 card is configured with proper jumpers for the hardware and installed in the PC system, it is ready to use. Driver installation The Windows®9x operating system require you to install proper modem drivers. You may either install the Standard Modem drivers or install manufacture’s modem driver.
  • Page 19 Windows®9x “Add New Hardware” routine as below: Open the Control Panel from My Computer. 2) If you previously installed a modem, please click on Modems icon, otherwise click on Add New Hardware and go to step 4).
  • Page 20 3) Click on “Remove” button on the Modems Property screen, and then click on “Add…” button. Click on next. Go to Step 6).
  • Page 21 4) Click on Add New hardware from Control Panel to detect the modem manually. 5) Click on all corresponding “Next>” button. 6) Click on Finish.
  • Page 22 7) Click on Change. 8) Click on “Have Disk…” button.
  • Page 23 9) Replace “A:\” with the actual path for the modem *.inf files. Enter “X:\COMMV90\DRIVER”, substitute X: with your actual CD-ROM drive letter, and click OK. 10) Highlight the proper modem driver, and click on Next. 11) Highlight the Com Port to be used with this modem, then click on Next.
  • Page 24 13) After all the files are copied to the installed Windows 95, click on Finish. 14) The driver installation, now is completed. DIAGNOSTICS 1) Click on Modems on the Control Panel.
  • Page 25 2) Click on Diagnostics tab.
  • Page 26 3) Click on the modem installed. And then click on “More Info…” 4) If the modem is installed properly, it will report your modem’s information. Otherwise, you may follow the Windows®9x modem trouble shooting routine.
  • Page 27 The response from each AT Command on your actual computer screen may be different then above. DIAL-UP WITH HYPER TERMINAL HyperTerminal is under Windows®9x program “Accessories”...
  • Page 28 Double click on Hypertrm.exe. Enter the session name “testing” and click OK.
  • Page 29 Enter a dumb Phone number, such as “1234” and click on OK. click on “Dial” button. If your modem is not installed properly, you may get this:...
  • Page 30 Otherwise, you will hear the dial tone from modem. Press “Esc” key on your keyboard to cancel. You will be in command state. You will be able to type in AT commands and control your modem directly. This is a great way to check out if your modem is actually working or not. Of course, this is not the way you usually use your modem.
  • Page 31 Change the Maximum speed if necessary.
  • Page 32 Click on Advanced…...

  • Page 33: Software Installation

    Check mark the Record a log file (ModemLog.txt in Windows®9x) for diagnostic purpose. Software Installation Once the modem hardware installed and configured properly, you may use the modem with any PC communication software. The bundled software package is pre-configured for optimal performance with your modem. Please refer to the software user’s guide for additional information.
  • Page 34 For Fax Set-up: 1. Set the Flow Control to: Hardware (or RTS/CTS) 2. Set Class 1 fax class. COMMUNICATOR V.90 CD-ROM After Windows®9x started, a welcome screen will appear when the Communicator V.90 CD-ROM is inserted to the CD-ROM drive.

  • Page 35: Chapter 4 Trouble Shooting

    CHAPTER 4 Modem Basic This chapter will address some basic terminology associated with your modem and with your communications software. MODEM Modem is an abbreviation of Modulator and DEModulator. It is use for computer communication. Modem translates computer data to analog signal (modulation) that can travels through the telephone network and reaches the other modem.
  • Page 36 (38500 bps and up), the PC may not be fast enough and data may become lost. In this case, a UART with data buffer is need such as NS16550A. NVRAM NVRAM(Non-Volatile RAM) is a device to store the DCE configuration. Upon powering-up, the modem defaults to the configuration specified in the NVRAM or to the factory default (if the NVRAM was not installed).
  • Page 37 Communication software manual and AT Command to modify INIT strings. XMODEM, YMODEM, ZMODEM These are file transfer protocols used by the host ( i.e. communication program in the PC). It does error checking and assures data integrity of the file transfer. There are some other protocols. ZMODEM is preferred protocol to use.
  • Page 38 XON/XOFF A handshaking, flow control mechanism that communicates that the device is ready to accept more data. The flow control embedded into the data stream by using special characters with hence transmit on (XON), or transmit off (XOFF) often referred to as software flow control. CTS/RTS CTS stands for Clear To Send.

  • Page 39: Technical Tips

    The use of this command results in an apparent loss of command echo from the modem. Solution: Change the command to E1(Default). This command disables the monitor speaker, not allowing you to monitor either the dialing or call progress. Solution: Change the command to M1(Default).

  • Page 40: Problems And Solutions

    commands. This command causes the result codes to issued in numeric code(which may require for some software packages.) However, if you want the result codes to appear in English text, you will have to change the command to V1. This command determines Result Code Type. For some values of n, the modem will dial without dial tone or BUSY signal detection.
  • Page 41 an outside line. 9, 555 3333 To get a pause Solution B: You may be trying to dial into another area code; you must first dial a 1 before the phone number in your dialing string. 1 555 555 3333 To get into another area code The other end could be busy or not answering.
  • Page 42 Problem: Error message Solution: Make sure you selected the correct modem in your communications software. If you are typing from the command line in terminal mode, make sure you typed correctly. Make sure you are issuing the correct AT command. Note: Not all modems support the same AT Command set.
  • Page 43 from the wall, to the Phone jack on the back of the modem. The phone line, coming from the wall, must connect to the Line jack. Problem: Modem does not respond to AT Commands Solution: Make sure the COM port settings in the software match the hardware configuration.

  • Page 44: Chapter 5 At Commands

    CHAPTER 5 Overview The modem (DCE) operates in two states: command or online. In each mode, both data and commands (including DCE responses) are transferred through the UART THR (Transmit Hold register) and the RBR (Receiver Buffer register). The modem defaults to the command state. In this command state, the host (DTE) communicates to the modem through AT commands and S-registers.

  • Page 45: At Commands

    AT Commands Table 1. Basic AT Commands Command Description Repeat the last AT command string issued. An “AT” prefix is not used. Do not terminate this command with <ENTER>. AT= x Write to selected S-register. Read selected S-register. Answer. Go off-hook and enter the answer mode. After 3 seconds the modem will initiate an answer tone.
  • Page 46 Modem goes off-hook.
  • Page 47 Speaker always off. Speaker on until modem detects the carrier signal. Speaker is always on when modem is off-hook. Speaker off during dialing, on after dialing until modem detects the carrier signal. Automode Enable/Disable (Default=1) This command is provided for compatibility. The +MS extended format command should be used with new applications.
  • Page 48 Enable long-form result code. (Text or Verbose)
  • Page 49 Command Description Connect Message (Default=0) This command is provided for compatibility. The S95 Register should be used with new applications. Reports only the DTE speed. Reports the DCE speed, protocol, and DTE speed. Reports only the DCE speed. Extended Result Codes end Call Progress Options (Default=4) Ext.
  • Page 50 Soft reset and reload active profile from stored profile 1. &Cn DCD (Data Carrier Detect) option (Default=1) &C0 Ignore remote modem status; DCD allways on &C1 DCD set according to remote modem status Command Description &Dn DTR(Data Terminal Ready) option, (Default=2) &D0 In async mode, modem ignores the status of DTR .
  • Page 51 &T5 Denies RDL request from remote modem &T6 Initiate remote digital loopback. &T7 Starts remote digital loopback with self test. &T8 Initiate Local Analog Loopback with self test. &Un Trellis coding (Default=0) &U0 Enables Trellis coding with QAM as fallback &U1 QAM modulation only...
  • Page 52 Command Description &Vn View active and stored profiles (Default=0) &V0 View stored profile 0 &V1 View stored profile 1 &V3 View relay and GPIO status &Wn Store active profile &W0 Store the current configuration into the User Profile 0. &W1 Store the current configuration into the User Profile 1.
  • Page 54 Note: <carrier> Modulation V.21 V.22 V22B V.22bis V.23 V.32 V32B V.32bis V.34 Asymmetrical V34S V.34 Symmetrical Only V34B V.34 Extended Asymmetrical V34BS V.34 Extended Symmetrical 56-kbps Transmit 56-kbps Receive <automode> <min_rate> is the lowest rate at which the modem may <min_ rate>...

  • Page 55: V.42/V.42Bis Mnp At Commands

    V.42/V.42bis MNP AT Commands Data Error Correction and Compression Your modem supports two types of error correction (MNP 2-4 and V.42) and data compression (MNP5 and V.42 bis). V.42 error correction uses LAPM as the primary error-control protocol and uses MNP2-4 as an alternate.
  • Page 56 Nondestructive/expedited Nondestructive/nonexpedited In command state, transmit break to remote (if in reliable mode): \K0,1 Destructive/expedited Command Description \K2,3 Nondestructive/expedited \K4,5 Nondestructive/nonexpedited In connect state, receives break at modem port (if in direct mode): \K0,2,4 Immediately sends break and enters command state \K1,3,5 Immediately sends the break through In connect state, receives break at modem port and sends to serial port:...

  • Page 57: Fax Class 1 At Commands

    “Hn V.42 bis compression control (Default=3) “H0 Disables V.42 bis “H1 Enables V.42 bis only when transmitting data “H2 Enables V.42 bis only when receiving data “H3 Enables V.42 bis for both transmitting and receiving data “On V.42 bis string length (Default=32) Fax Class 1 AT Commands Your modem implements the EIA-578 dada/fax Class 1 AT command set standard.
  • Page 58 +FRS=n Wait for silence +FTH=n Transmit HDLC data +FTM=n Transmit data +FTS=n Stop transmission and pause 1-255 24, 48, 72, 73, 74, 96, 97, 98, 121, 122, 145, 146 0-255...

  • Page 59: Is-101 Voice At Commands

    = 1 enabled +VDR=m Distinctive Ring selection (can be disabled by +VEM command) +VEM=m Event reporting and masking +VGM=n Speakerphone microphone gain +VGS=n Speakerphone speaker gain +VGR=n Receive gain selection +VGT=n Volume selection +VIP=n Initialize parameter +VIT=n DTE/DCE inactivity timer...
  • Page 60 +VRN=n Ringback-never-appeared timer +VRX Record mode none 0-255 Call...

  • Page 61: V.80 Videoconferencing Mode Commands

    Command Function +VSD=m Silence detection (quiet and silence) +VSM=m Compression method selection m=<cml>, <vsr>, <scs>, <sel> <cml> = 0,128 : 8-bit Linear PCM = 1,129: 16-bit Linear PCM = 132: 4-bit ADPCM = 140: 8-bit Cirrus A- Law(CL1) = 141: 3-bit ADPCM <vsr>...

  • Page 62: S-Register Summary

    S-Register Summary Registe Function Rings to auto-answer Ring counter Escape character Carriage return character Line feed character Backspace character Wait before for dialing Wait for carrier Pause time for dial delay modifier Carrier detect response time S10 Lost carrier hang up delay S11 DTMF dialing speed S12 Guard Time S14 Bit-mapped options (read only)
  • Page 63 *: SAVED in NVRAM.
  • Page 64 Register Function Maximum Line Speed Attempt 0=DTE rate 3=300 bps 5=1200 6=2400 7=4800 8=7200 9=9600 10=12,200 11=14,400 12=16,800 13=19,200 14=21,600 15=24,000 16=26,400 17=28,800 18=31,200 19=33,600 20=36,000 21=33,333 22=37,333 23=41,333 24=42,666 25=44,000 26=45,333 27=46,666 28=48,000 29=49,333 30=50,666 31=52,000 32=53,333 33=54,666* 34=56,000* 35=57,333* (Use +MS command for new application)

  • Page 65: Limited Warranty

    (2) years from manufacturing date. This limited warranty applies only to the original purchaser of Jaton Product and is not transferable. This limited warranty does not apply if failure to the Product Registration, or over thirty (30) days from purchase (original invoice date).

  • Page 66: Other Statements

    (4) All products without warranties require service processing fee $20 (payment in advance), which is not refundable. This warranty applies only for a period of two (2) years from purchase date of Jaton original invoice. This warranty applies only for a period of two (2) years from manufacturing date.

  • Page 67: E Ntire O Bligation

    Entire Obligation. This Limited Warranty states the entire obligation of Manufacturer with respect to the Products. If any part of this Limited Warranty is determined to be void or illegal, the remainder shall remain in force and effect. Some states do not allow limitation of implied warranties, or exclusive or limitation on product incidental or consequential damages, so above limitation may not apply to you.
  • Page 68 compatible with another product, or because it has not been properly installed and set-up, the manufacturer does not pay for the service time. To help avoid these inconveniences, contact a professional consultant that can help you determine the possibility of incompatibility issue before you purchase add-on products or accessories.

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