s
ervice
SW-HF5.1 5000
G
uide
Chapter 1. How to Handle Defective Returns
1.1 Overview
Receiving Defective
Speakers
from Customers
Verifying problems&
Proceeding necessary tests
Functioning NG
Analyzing possible
Malfunction causes
Deciding & proceeding
Functioning OK
the rectification methods
Functioning NG
Replacing necessary
Defective parts
Proceeding tests
To verify if the speaker is
functioning normally
Functioning OK
Return the speakers with
Proper repackaging to customers
Version: 1.0
Page 4/25