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Trouble Shooting - GE MINICAM PRO HO98756 User Manual

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Trouble Shooting

1.
Camera will not turn on
Make sure the camera is plugged into the USB port correctly
Make sure your USB port is functioning properly. You may
need to install updates, service packs, or patches for your
operating system from Microsoft's® website,
www.microsoft.com. Go to "Windows Update" under
Resources.
2.
Uninstall the MiniCam™ Pro driver
Close all open applications.
Go to the Start Menu → (Settings in some operating systems)
→ Control Panel → Add/Remove Programs
Select "98756 MiniCamPro"
Select "Remove", then "OK" to uninstall the driver.
Select "Yes, I want to restart my computer", then "Finish".
Your computer will now reboot.
3.
"Can't detect camera", "Can't find VFW driver", or "Can't find
camera driver" errors
Close all open applications.
Unplug the MiniCam™ Pro from your computer.
Uninstall the MiniCam™ Pro software according to the
Page 18

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