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The warranty on all third party manufactured products utilized by Arcom is limited to 1 year. Arcom will make all reasonable effort to repair the product or replace it with an identical variant. Arcom reserves the right to replace the returned product with an alternative variant or an equivalent fit, form and functional product.
Radio frequency requirements....................8 Electromagnetic Compatibility (EMC)................8 Radio frequency standards for ZyWAN-GPRS (GR64)............9 Radio frequency standards for ZyWAN-IDEN ..............9 Radio frequency standards for ZyWAN-EVDO (MC5725)..........9 Radio frequency standards for ZyWAN with 802.11 (PN18) ..........9 Introduction ............................11 Features..........................11 ZyWAN model numbers .......................12 Accessories..........................12 Getting started with your ZyWAN.....................13...
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Configuring the ZyWAN ........................34 Log into Web page .......................34 Clearing the Browser Cache ..................36 Changing a configuration .....................38 Use of Default Gateway, DHCP and DNS on ZyWAN ............40 Configuration Options.....................40 Default Route .........................40 DHCP Server and NAT....................41 DNS Server ........................41 Status ...........................42...
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Terminal Server setup ....................104 Networking setup......................104 Configuration example 4: GPS interface................105 Cellular setup .......................105 GPS setup ........................106 Networking setup......................107 Appendix A – Contacting Arcom.....................108 Appendix B - Technical specifications ....................109 ZyWAN base unit .......................109 General.........................109 Power ...........................109 Environmental ......................109 Mechanical Diagrams....................110 Index ..............................112...
ZyWAN User Manual About this manual About this manual This manual provides detailed information about the ZyWAN Cellular Routing Modem. Symbols The following symbols are used in this guide: Symbol Explanation Information that requires your attention. A handy hint that may provide a useful alternative or save time.
Do not open the equipment to perform any adjustments, measurements, or maintenance until all power supplies have been disconnected. The ZyWAN is equipped with a certain level of protection against power surges. However, to ensure maximum protection, or when using in areas susceptible to electrical disturbances and lightning, use of an external surge suppressor is strongly recommended.
Safety and regulatory information Packaging Should a product need to be returned to Arcom, please ensure that it is adequately packed, preferably in the original packing material. If the original packing material is not available, return the product in an anti-static bag contained within a box that provides suitable physical protection.
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ZyWAN User Manual Safety and regulatory information distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. The only antennas approved for use with this module are those documented in the filings under this FCC ID.
The tracking program reports the device location, speed and heading on regular intervals and caches data when out of network. To easily manage the ZyWAN configuration, a Web page presents a simple tool to quickly change settings locally or over-the-air.
ZyWAN User Manual Introduction ZyWAN model numbers The model numbers for the ZyWAN are determined by the hardware options which are part of the product. The list of features and model number variations are explained below. ZyWAN CCCC #### Options where, CCCC identifies the cellular network.
What you will need Hardware requirements To get started, the ZyWAN must be connected either to a stand-alone computer or to a network, to allow the initial configuration to be made via the Web page. In order to perform the initial configuration via a stand-alone computer, you need the following: ZyWAN unit.
Several optional components may be used with the ZyWAN, including GPS Receiver, and the Wireless LAN 802.11b card. These modules are plugged into internal sockets of the ZyWAN. Cellular and 802.11 antennas must conform to the requirements on page in order to ensure compliance with FCC regulations.
In addition to this manual, there are several Application Notes giving further documentation on specific subjects relating to the ZyWAN configuration. These can be found on the ZyWAN software CD or upon request. These Application Notes include: • ZyWAN Application Note – Modem Diagnostics ZyWAN Application Note –...
ZyWAN User Manual Getting started with your ZyWAN Ports, LEDs, and connectors The front panel of the ZyWAN contains the following ports and indicators: GPS – Antenna connection COM3 – RS-232 or RS-422/485 for GPS receiver (SMA) for data communication DIV –...
ZyWAN User Manual Getting started with your ZyWAN LED indicators The ZyWAN has three LED lights which indicate the following: Position Indicates Display explanation Power and GPS Off = ZyWAN not powered. On = During startup of ZyWAN. Slow blink = ZyWAN running, but no GPS lock.
ZyWAN User Manual Getting started with your ZyWAN Power connection The ZyWAN can be powered from 10-30 VDC. Power to the ZyWAN is supplied via the 4-pin power socket (mating connector: Kycon KPPX-4P plug). The pin configuration is as follows:...
ZyWAN User Manual Getting started with your ZyWAN Serial connections Pin assignments for the serial ports are shown in the tables below. COM1, COM2, COM3 (RS-232) . Signal Name Data Carrier Detect (DCD) Receive Data (RX) Transmit Data (TX) *...
When connecting RS-485 or RS-422 devices in a multidrop configuration, there must usually be a 120Ω termination resistor at one or both end devices in the network, but NOT on any devices in the middle of the loop. The ZyWAN provides a 4-wire RS- 485/422 interface.
USB port internally, and so is unavailable externally. An older WiFi option used the top USB port internally, but the WiFi option now uses an internal PCMCIA card. If the ZyWAN includes either of these hardware options, the external USB socket will be plugged to indicate the port is in use.
Installing a SIM card (GPRS / 3G / IDEN) The ZyWAN for a GPRS, 3G, or IDEN network requires a SIM card from the network provider in order to operate on the cellular data network. The SIM card is accessible through an access panel on the bottom of the ZyWAN.
Getting started with your ZyWAN Understanding Interfaces The ZyWAN contains four possible IP network connections or ‘interfaces’. This term and the specific interface names are mentioned throughout this manual and the ZyWAN configuration page. The ZyWAN system assigns each interface a name. The last character of each interface name is a number, 0 (zero) or 1, as listed below.
The instructions given here may or may not apply, depending on the customer configuration. The simplest way to start the ZyWAN and perform an initial configuration is to use a direct connection to another computer (PC). To do this, you should carry out the following: Connect the configuration PC using a crossover Ethernet cable.
Getting started with your ZyWAN Set up computer’s network The PC must be set up to obtain its network address from the ZyWAN for this test. After initial configuration of the ZyWAN, the PC can be changed back to its normal network settings.
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Click OK to close the Local Area Connection properties, and reboot the PC if prompted to do so. Now the PC should have automatically obtained its address from the ZyWAN. To check this: Select the Windows Start menu, Accessories, Command Prompt. The Command Prompt window is displayed.
Getting started with your ZyWAN Initial configuration over a network An alternate way to start the ZyWAN and perform an initial configuration is to connect it to an existing network which also contains the configuration computer (PC). To do this, follow the instructions below: Connect ZyWAN to an existing Ethernet network and to the PC serial port.
Determine ZyWAN network address (DHCP) Port 1 on the ZyWAN is typically set to acquire its address automatically using DHCP. Since the address is dynamically assigned, the ZyWAN address must be determined before it can be configured.
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Getting started with your ZyWAN Make the following settings for the serial communication, then click the OK button: If the ZyWAN is already started, press the Enter key to get a login prompt. The default login is and the default password is (case-sensitive).
Browse ZyWAN configuration page To browse the ZyWAN configuration page: Open a Web browser and enter the address of the ZyWAN into the address bar: A dialog box is displayed asking for the username and password. Enter your username and password. The ZyWAN configuration page is displayed.
ZyWAN. address A diagnostic message is sent to the ZyWAN to check communication. If successful, the Ping response should receive a reply as follows: Check the PC’s network configuration To check the PC’s network configuration, type the command...
ZyWAN, depending on the test being performed. If the ZyWAN is acting as a DHCP Server to the PC and is configured to serve the DNS addresses, these should be displayed in the ipconfig settings.
Configuring the ZyWAN Configuring the ZyWAN Configuration of the ZyWAN is done using a Web browser, either Mozilla Firefox or Internet Explorer. Other Web browsers have not been tested and may not be fully compatible with the ZyWAN configuration Web page. This section gives detailed explanations of each configuration parameter.
The tabs across the top (Cellular, Ethernet, etc.) identify each section or page of the configuration. The current settings for any page are read from the ZyWAN whenever a tab is clicked. Clicking on the tab of a page that is currently displayed reloads the existing configuration.
By submitting the configuration, the values of all properties on the displayed page only, are stored in a properties file in permanent memory of the ZyWAN. If there are more changes to be made on a different page of the configuration, click the Make More Changes button.
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ZyWAN User Manual Configuring the ZyWAN Even if no new changes have been made, the ZyWAN may be rebooted via the Web page by clicking the Submit New Configuration button on any page, then clicking the Reboot with New Settings button.
(the Use Dhcp? option set to Yes). The WiFi interface can be configured in similar manner (in “managed mode”). In this case, it is likely that the ZyWAN will obtain a Default Gateway and DNS server from the network to which it’s attached.
ZyWAN’s network address as its Default Gateway. The ZyWAN is able to act as a gateway, but in order to route traffic from one interface to another, there must also be a NAT entry configured on the Networking page to route from the source network to the destination network.
Options are indicated as: gprs, 3G, iden, and evdo. EVDO Provider Since the EvDO cellular provider has to be specified with the modem provided with the ZyWAN, this is set as part of the factory configuration (applies only to ZyWAN-EVDO models). Options for EvDO provider are: Sprint.
ZyWAN User Manual Configuring the ZyWAN Cellular configuration The Cellular properties, and therefore the ZyWAN base model, are determined by what model of cellular modem is installed. This is configured at the factory. See Status page to find out the ZyWAN model. The options for ZyWAN model and cellular...
Choosing an option determines the network settings which Provider are used to connect to the cellular data network. Options are: -Disabled-, Cingular, O2, Orange, T-Mobile, and Custom. If Custom is chosen as the network provider for ZyWAN-GPRS, the following fields and options become available: Field/Option Explanation Enter the APN (Access Point Name) of the cellular provider’s...
If Select Frequency Band is set to Yes, choose a cellular frequency band to operate on. Options are: All bands, WCDMA 2100, GSM 900/1800, GSM ALL, WCDMA ALL. If Custom is chosen as the network provider for ZyWAN-3G, the following fields and options become available: Field/Option Explanation Enter the APN (Access Point Name) of the cellular provider’s...
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ZyWAN User Manual Configuring the ZyWAN If the Auth Type is set to Pap or Chap, the fields are: Field Explanation Username Enter the username required to log into the APN of the cellular provider. Password Enter the password required to log into the APN of the cellular provider.
ZyWAN User Manual Configuring the ZyWAN ZyWAN-IDEN options On the ZyWAN-IDEN, the Cellular tab looks like this: The following items are available: Field/Option Explanation Choose Your Network Choosing an option determines the network settings which Provider are used to connect to the cellular data network. Options are: -Disabled-, Nextel, and Southern Linc.
Set NAM Profile button. Provision the account profile to be active on the network. On the ZyWAN, this is done by filling in the correct fields and clicking the IOTA Provision button. IOTA stands for the ‘Internet Over-the-Air’...
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ZyWAN User Manual Configuring the ZyWAN The screen offers the following fields and options: Field/Option Explanation NAM 0, NAM 1 (MC5725 only) Select the profile by clicking the toggle button next to either NAM 0 or NAM 1. The NAM 0 and NAM 1 profile information allow two different accounts to exist on the same modem module.
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ZyWAN User Manual Configuring the ZyWAN Button Explanation </NAM-0> <NAM-1> MDN: 8585551515 MDN: 0000006951 SID: 0 NID: 65535 </NAM-1> If the word ERROR is displayed here, another attempt may be made to request the NAM profiles. (E725 HTTP Reply Status - 200...
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Make sure a cellular antenna is connected to the ZyWAN and that the ZyWAN is located in an area where EvDO/CDMA service for the service provider is available.
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ZyWAN User Manual Configuring the ZyWAN Button Explanation The normal response from this action should look something like the following, and end with the sentence, IOTA session completed successfully! Scroll to the bottom of the received text response to validate that this message is given. The message looks like this: <mmc mmcID=”126”...
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ZyWAN User Manual Configuring the ZyWAN Button Explanation Iota Enabled In Progress: 1 Repeat Test OK: 0 Repeat Test Failed: 0 Retry Command: 1 Current State: 1 Network Up Server Connected Retry: 1 Global State: 400 Number Get: 1 Number Post: 0...
Enable Eth0?, Enable Eth1? These two settings enable the first and second Ethernet ports available on the ZyWAN. When the Ethernet port is enabled, the following options may be configured. After setting all the Ethernet properties, click the Submit New Configuration button before switching to a new tab or closing the window.
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1 and 255. If DNS is not needed or a secondary DNS server is unavailable, the DNS address may be set to 0.0.0.0. This option is used when the ZyWAN is to act as a DHCP Run DHCP Server server on the Ethernet network, assigning network addresses to other devices.
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DHCP Clients network address from the ZyWAN using DHCP. If the Run Dhcp Server option is set to Yes, then UDP port 67 must be included in the “Open Ports” section of the Networking page.
Ad-hoc: Network composed of only one group of wireless devices and without an Access Point. Managed: ZyWAN connects to an 802.11 Access Point on a network. Master: ZyWAN is the synchronization master or acts as an Access Point.
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IP address settings: Use DHCP? If Use DHCP? is set to Yes, the ZyWAN automatically obtains its Ethernet network address settings from a DHCP server on the WiFi network. If this parameter is set to No in ad-hoc or managed modes, or if the mode is set to master, the specific TCP/IP addresses must be configured.
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This option is available when the Mode is ad-hoc or Run DHCP Server master. This allows the ZyWAN is to act as a DHCP server on the WiFi network, assigning network addresses to other devices. Set this to No if this option is not used.
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DHCP Clients server addresses to be given to other computers receiving their network address from the ZyWAN using DHCP. If the Run Dhcp Server option is set to Yes, then UDP port 67 must be included in the “Open Ports” section of the Networking page.
NTP services: Open Ports Select Yes if you wish to open the ZyWAN firewall to inbound TCP or UDP connections. This applies to any traffic from other devices that terminates at the ZyWAN, not port forward or NAT traffic.
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ZyWAN User Manual Configuring the ZyWAN If Open Ports is set to Yes, the Networking tab looks like this: Changes made to the Open Ports, Port Forwarding and NAT portions of the Networking page take effect immediately after submitting changes, without requiring a reboot.
Enter the numeric IP address, or range of addresses, Network which is the source of the connection to the ZyWAN. Each of the four fields must be a number between 0 and 255. For instance, entering an IP address network of 172.16.11.0 limits incoming connections from addresses...
Masquerading. This allows devices on one interface of the ZyWAN (‘internal’ side) to access the network on a second interface (‘external’ side). The ZyWAN translates all IP traffic so that it appears on the external side as a single IP address, but on the internal side there may be multiple addresses which are hidden from the external network (such as multiple devices accessing the Internet through a firewall).
ZyWAN. Time Synchronization Select the method of synchronizing the internal clock of the ZyWAN. Available options are: None, GPS, and NTP. The GPS option allows the time to be acquired from the GPS receiver (if installed). The NTP (Network Time Protocol) updates the clock using NTP protocol from a network server.
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ZyWAN User Manual Configuring the ZyWAN If Time Synchronization is set to NTP, a Table of NTP Servers is available which looks like this: The following buttons are available: Button Explanation Insert Row# Each of the table rows is numbered. In order to insert a row in the table, enter a number in the box between 1 and one greater than the highest number of rows.
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ZyWAN User Manual Configuring the ZyWAN Field Explanation The best time server to use is one available on a local network, if available. This avoids using public Internet resources and gives more accurate time. The second best option is to use a time server which is located on the Internet somewhere close (small roundtrip time).
Forward GPS to Select Yes for this item to send GPS data to a physical physical COM Port? serial port on the ZyWAN in NMEA format. See page 73. Enable GPS Terminal Select Yes to enable a terminal server on the ZyWAN,...
Outbound COM Port Select the serial COM port to which the GPS data is sent. Make sure this COM port is not configured for another service in the ZyWAN. Otherwise, both services may conflict for the port and not operate correctly.
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ZyWAN User Manual Configuring the ZyWAN The Enable options determine which NMEA messages is sent through the COM port: Option Explanation Enable GPGLL? Select Yes to enable the GPGLL message in the NMEA data stream. Enable GPGGA? Select Yes to enable the GPGGA message in the NMEA data stream.
Enter the maximum number (between 1 and 8) of simultaneous host connections which are allowed to Connections Allowed: connect to the ZyWAN to receive streaming GPS data. The Enable options determine which NMEA messages are sent through the network port:...
ZyWAN User Manual Configuring the ZyWAN GPS UDP Message Format If GPS UDP Message Format? is set to Arcom Format or ActSoft Format, the window looks like this: The screen offers the following fields and options: Field/Option Explanation Enter the numeric IP address or FQDN to which the UDP Server IP Address: packets are sent containing GPS data.
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Explanation Unit ID: Enter the unit ID which identifies the GPS data from this ZyWAN when reported to a host computer. This allows the host computer to have unique identifiers for data coming from multiple remote units. When using the Actsoft format, this Unit ID must be a unique 10-character serial number to identify this device in the Actsoft system.
When using the Arcom Format for GPS data, the position message shall be transmitted using the User Datagram Protocol (UDP). If caching is enabled, the ZyWAN waits a minimum of 10 seconds to receive an acknowledgement message after transmission of a position message.
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ZyWAN User Manual Configuring the ZyWAN Field Bytes Description Flag Bits: Bit 5: UTC TIME FLAG – This bit must be set to indicate that the TIMETAG represents UTC time. Bit 6: OVERFLOW FLAG – This bit is set to indicate that this position, after being added to the store and forward cache, caused an existing position in the store and forward cache to be deleted.
ZyWAN User Manual Configuring the ZyWAN Terminal Clients The Terminal Clients tab looks like this: The various items must be configured in order to set up Terminal Client services. The Terminal Client makes an outbound TCP/IP connection to a remote server, allowing pass-through communication with a local serial port.
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Select the serial COM port to which the Terminal Client data is sent. Make sure this COM port is not configured for another service in the ZyWAN. Otherwise, both services may conflict for the port and not operate correctly. Select the baud rate to use for the Terminal Client port. Baud Baud Rate rate options range from 1200 to 115,200 bps.
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This acts as a modem emulator, whereby each ATDT dial sequence initiates a connection to an IP address. Until a matching dial string is received, the ZyWAN does not make an outbound Terminal Client connection. See Matching Dial String (below) for more details.
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Matching Dial String in the Host Connection rows to find which IP address to use for connection. If the DCD is received, the ZyWAN is connected to the IP address of the first Host Connection row with an empty field for the Matching Dial String.
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ZyWAN User Manual Configuring the ZyWAN The Host Connection Table looks like this: The following fields and options are available for each row of the Host Connection Table. Multiple rows may be added if necessary: Field/Option Explanation Remote IP Port Enter the port number (between 1 and 65535) to which the Terminal Client connects.
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For instance, the Host Connection rows may contain Matching Dial Strings of ATDT1, ATDT555-1212, ATDTDIAL. When any of these strings is received on the serial port, the ZyWAN attempts to connect to the first configured IP address of this Host Connection row. Connect Message Enter a text message (such as “CONNECT”) sent to the...
ZyWAN User Manual Configuring the ZyWAN Terminal Servers The Terminal Servers tab looks like this: The various items must be configured in order to set up Terminal Server services. The Terminal Server sets up a listening port for inbound TCP/IP connection, allowing communication directly to a local serial port.
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IP Port the ZyWAN for incoming TCP/IP connections from a network client application. The IP address to which the client connects may be any valid address configured for the ZyWAN on any interface. Time to Live Enter the Time To Live for the connection (in seconds). This is the maximum time of no activity from the network-connected client, before the ZyWAN closes the Terminal Server connection.
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The Response Timeout and Duplex mode are ignored. Demark IP Packets If a large network packet is sent to the ZyWAN and gets broken up over the network, the fragments can sometimes arrive at slightly different times. Each packet is sent to the serial port, but if the time difference is too great, the serial device may not react properly.
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Demark Timer Enter the maximum time (in milliseconds, between 10 and 30000) the ZyWAN waits for inactivity on the serial port before sending a response to the network client, if at least one byte has been received.
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ZyWAN User Manual Configuring the ZyWAN The Serial Ports Table is part of the Terminal Server configuration. At least one row must be configured in the Serial Ports Table for it to work properly: The following buttons are available: Button...
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Select the serial COM port to which the Terminal Server data is sent. Make sure this COM port is not configured for another service in the ZyWAN. Otherwise, both services may conflict for the port and not operate correctly. It is possible in some applications to configure two Terminal Servers to use the same COM port.
ZyWAN should be rebooted. If your ZyWAN is unable to reach the default server address via the Internet, the update files can be loaded on a private FTP server or on the ZyWAN directly to perform the update. Contact Arcom for more details.
ZyWAN User Manual Configuring the ZyWAN Security The Security tab provides an option to change the ZyWAN Web configuration password. Field/Option Explanation Current Username Enter the current username for logging into the Web configuration page. Current Password Enter the current password.
Configuration Examples Configuration Examples The section provides examples of a few common ways the ZyWAN can be configured to achieve various custom applications. Detailed information is given for the configurations examples shown. These are provided to illustrate some of the basic ZyWAN features, and actual implementation may vary with customer requirements.
ZyWAN firewall, and NAT is configured for eth0 and wlan0 Cellular setup The cellular page will depend on the model of ZyWAN and the network provider. Ethernet setup No Default Gateway or DNS Server addresses should be configured, because this will override the cellular network being the ZyWAN’s default route and obtaining its public...
Below is some diagnostic information on checking the operation of this Network Router configuration. A computer is connected to the Ethernet 0 port on the ZyWAN, and is set to automatically obtain an IP address and DNS. Below is the output of “...
Configuration Examples Configuration example 2: WiFi Client The WiFi Client configuration example illustrates the following features of the ZyWAN: • Ability of the ZyWAN to connect to a WiFi network using an access point or wireless router. WiFi 802.11 ZyWAN...
PLC, Meter, RTU, etc.. The following settings are used in this example, which is only a partial configuration. The ZyWAN could also be configured to do other things which are unrelated to this example and are not shown here. Setting...
This example also shows the use of COM2 (RS-232) at a baud rate of 19,200, which should be set correctly for the application. If RS-485 is needed (on an appropriate model of ZyWAN), use COM3 with ”Flow Control” set to RTS/CTS and “Echo cancel RS485” set to Yes. See...
Networking configuration allows access to GPS Terminal Server port. Cellular setup The cellular page will depend on the model of ZyWAN and the network provider. The inbound TCP connection to obtain GPS data requires the cellular account to have a static, public IP address.
Configuration Examples GPS setup The GPS Terminal Server allows incoming TCP connections to be made to the ZyWAN to obtain raw NMEA data from the GPS module. The desired NMEA messages may be enabled. This NMEA data may also be sent to a local COM port.
The portions of the Networking page shown are used to enable inbound connections to the Terminal Server port 5000 (TCP). The NTP setting allows the ZyWAN to obtain the correct system time, so GPS reports sent with UDP will contain the correct timestamp.
ZyWAN User Manual Appendix A – Contacting Arcom Appendix A – Contacting Arcom Arcom sales Arcom’s sales team is always available to assist you in choosing the board that best meets your requirements. Arcom 7500W 161 Street Overland Park Kansas...
ZyWAN User Manual Appendix B - Technical specifications Appendix B - Technical specifications ZyWAN base unit General Processor/clock: 520MHz PXA270 processor. Dimensions: 238.5mm (9.4”) x 141mm (5.6”) x 65mm (2.6”). Weight: 1.25 kg (2.75 lbs). Mounting: Panel mount. Memory: 64Mbytes SDRAM and 32Mbytes Flash.
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