Wireless Audio System Operating Instructions HM Electronics, Inc. 14110 Stowe Drive Poway, CA 92064 USA Phone: 800-848-4468 Fax: 858-552-0172 Website: www.hme.com HME# 400G679 Rev D 4/19/13...
Page 2
ion|IQ NDT EQUIPMENT ® The ion|IQ NDT is an audio system primarily for use at quick- ® service restaurants without drive-thru operations. The equipment shown below is standard with the ion|IQ NDT. ® Optional equipment can be ordered from your local dealer. NOTE: Equipment quantities vary,...
Base Station All functions of the audio system are channeled through the base station. It is the electronic heart of the ion|IQ NDT. External base station features are ® shown in Figure 2. Internal connectors and controls are shown in Figure Display Cabinet latches...
Base Station Display Screen The display screen is where all menu selections will be seen for installer setups and routine operation options. The display screen will turn off (sleep) if there is no button activity. Pressing any button will turn it back on (wake it up). The MESSAGE STATUS display will be shown on the base station until either the Menu or More...
How to Use the Headset/Belt-Pac Controls The control buttons will activate when pressed firmly. Use your fingertips, not your fingernails, to press the buttons. Power On/Off Power On Press and release the power button. ® If using an ionIQ Belt-pac ─...
Headset/Belt-Pac Registration During installation of the ion|IQ NDT, each headset/belt-pac was ® registered for use with the base station. The base station recognizes all headsets/belt-pacs registered to it when their power is on, and will be able to tell the difference between them NOTE: and other electronic equipment operating on similar frequencies.
Page 8
To register headsets/belt-pacs, press the Register headsets button on the HEADSET REGISTRATION display. On the TO REGISTER HEADSETS display, follow the instructions in the box. If you are registering only one headset/belt-pac, press the Register single button on the TO REGISTER HEADSETS display. ...
Battery Removal and Replacement Belt-pac Batteries — To change batteries: Battery-release Battery button If a battery is weak when belt- pac power is turned on, a voice in the headset will say “Battery low.” If a battery becomes weak during operation, a voice in the headset will say “Change battery.”...
Battery Charger Up to four batteries can be charged in the charger at the same time. Charging time is approximately 2.5 hours. The battery status lights next to each charging port are explained below. Up to six fully charged batteries can be stored in the battery storage ports. Procedure: Insert batteries in the charging ports for charging.
ion|IQ NDT OPERATION ® The ion|IQ NDT can be operated in Hands-Free (HF) or Push-To- ® Talk (PTT) modes. In HF operation, communication can be transmitted and received at the same time, as in a normal telephone conversation. In the HF mode, transmission and reception are activated by touching and releasing the A1 or A2 button on the headset/belt-pac.
Routine Operation Hands-Free (HF) Mode With the headset/belt-pac power off, press and hold the volume-up ▲ and B buttons while you press and release the PWR button to turn it on in the HF mode. The headset/belt-pac will remember this setting.
Message Center Operation The Message Center is a central point at which messages can be HINT! set up to be triggered by various events during designated time Before continuing, it is periods, to be sent to crew members via headsets or ceiling important to consider speakers.
Page 14
MESSAGE CENTER MESSAGES NAME CONTENT Hand Washing Please wash your hands. Sanitizer Please change sanitizer solution. DR Trash Please check the dining room trash. HACCP Please complete the HACCP shift checklist. Quality Check Please complete the shift quality check. Lot Check Please complete a parking lot check.
Reminder Message Settings To set up the time periods and locations for Reminder Messages to be played, or to name and/or record Reminder Messages, press the Menu button on the base station MESSAGE STATUS display and then, on the MAIN MENU press the Message Center button. Press the Reminder messages button on the MESSAGE CENTER MENU.
Page 16
Turn Message On/Off To turn the selected message on or off, press the Message button on the EDIT REMINDER MESSAGE display to highlight (on) or −(off). Press the ✔ either Back button to save this setting. Review or Record Message To review the existing selected message, or to record a new message, press the...
Page 17
Message Schedule NOTE: The message will play to To choose the schedule for the selected message, press the completion. If a message Schedule button on the EDIT REMINDER MESSAGE display. is interrupted by an A or B button being pressed on any headset/belt-pac, it will retry until it is able to play to completion.
Page 18
Message Playback Settings Routing − To choose where the selected Reminder message will be heard, press the Settings button on the EDIT REMINDER MESSAGE display, and then press the Headsets button on the EDIT REMINDER SETTINGS display. On the SELECT REMINDER HEADSETS display, use the ▲(up) and ▼(down) buttons to select a headset number for which you would like to turn the selected Reminder message on or off, and then press the Edit button.
Alert Message Settings To set up the time periods and locations for Alert Messages to be played, or to name and/or record Alert Messages, press the Menu button on the base station MESSAGE STATUS display and then, on the MAIN MENU press the Message Center button. Press the Alert messages button on the MESSAGE CENTER MENU.
Page 20
Turn Message On/Off To turn the selected message on or off, press the Message button on the EDIT ALERT MESSAGE ✔ display to highlight either (on) or −(off). Press the Back button to save this setting. Review or Record Message To review the existing selected message, or to record a new message, press the...
Page 21
Message Schedule To choose the schedule for the selected message, press the NOTE: Schedule button on the EDIT ALERT MESSAGE display. The message will play to completion. If a message is interrupted by an A or B button being pressed on any headset/belt-pac, it will retry until it is able to play to completion.
Page 22
Message Playback Settings Routing − To choose where the selected Alert message will be heard, press the Settings button on the EDIT ALERT MESSAGE display, and then press the Headsets button on the EDIT ALERT SETTINGS display. On the SELECT ALERT HEADSETS display, use the ▲(up) and ▼(down) buttons to select a headset number for which you would like to turn the selected Alert message on or off, and then press the Edit button.
Page 23
Delay − To set a delay after the Alert message is triggered until it begins playing, press the Delay button. On the DELAY BEFORE PLAY display, use the ◄ or ► button to move the highlight left or right in the Delay field for minutes and seconds (MM:LL), and use the + and −...
Schedule Times To set up all the time periods during each day, in which Message Center messages can be scheduled, press the Menu button on the base station MESSAGE STATUS display and then, on the MAIN MENU press the Message Center button. Press the Edit schedule times button on the MESSAGE CENTER MENU.
Phone Headset If there is an HME Telephone Interface connected to your base station, you can assign one headset/belt-pac to receive incoming telephone calls. To do this, press the Phone headset button on the ADVANCED STORE SETTINGS display. On the SELECT PHONE HEADSET display, use the ◄...
Page 26
PC Navigation If your ion|IQ NDT was set up to operate with a PC network, all of ® the same settings that can be edited on the base station can also be edited on your PC. The following examples show you how to navigate through system settings as they appear on your PC screen.
Page 27
The ion|IQ NDT interface provides the following web pages: ® Status – provides Message, Version, Network and Copyright information. Register headset – allows you to register one or multiple headsets, or to clear headset registrations. Message Center – allows you to set up messages to be played to audio destinations as well as in the case of Alert messages, set up text messages to be sent to email and text recipients.
EQUIPMENT CARE AND CLEANING Handling the Equipment Properly When adjusting the position of the headset microphone, hold the boom at its base, not at the microphone end. Carry the headset by the headband, not by the earpiece, and never by the microphone boom.
IN CASE OF PROBLEMS Troubleshooting PROBLEM PROBABLE CAUSE SOLUTION “Battery failed” is heard Battery may be defective. Replace battery. Call HME.* in headset when PWR Battery contacts may be dirty. Clean battery contacts with alcohol. button is pressed. “Headset (or belt-pac) Headset/Belt-pac may be defective.
Page 30
® HME ion|IQ NDT Message Center Quick Start Guide Right Message, Right People, Right Time! REMINDERS NAME START TIME STOP TIME REPEAT HEADSETS CEILING SPKR ALERTS NAME START TIME STOP TIME REPEAT DELAY HEADSETS CEILING SPKR SCHEDULE START TIME STOP TIME NOTES...
Page 32
® HME ion|IQ NDT Message Center Quick Start Guide Right Message, Right People, Right Time! REMINDERS NAME START TIME STOP TIME REPEAT HEADSETS CEILING SPKR ALERTS NAME START TIME STOP TIME REPEAT DELAY HEADSETS CEILING SPKR SCHEDULE START TIME STOP TIME NOTES...
Need help?
Do you have a question about the ION IQ NDT and is the answer not in the manual?
Questions and answers