Philips 239C4 Brilliance User Manual
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Philips 239C4 Brilliance User Manual

239c4 brilliance
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Customer care and warranty
Troubleshooting & FAQs
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Summary of Contents for Philips 239C4 Brilliance

  • Page 1 239C4 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...

  • Page 2: Table Of Contents

    4.1 Resolution & Preset Modes....24 5. Power Management ......25 6. Regulatory Information ......26 7. Customer care and warrant .....33 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........33 7.2 Customer Care & Warranty ....35 8. Troubleshooting & FAQs ....39 8.1 Troubleshooting ...........39 8.2 SmartControl Premium FAQs .....40...

  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor.
  • Page 4 1. Important • If foreign substance or water gets in your Service monitor, please turn the power off immedi- • The casing cover should be opened only ately and disconnect the power cord. Then, by qualified service personnel. remove the foreign substance or water, and • If there is any need for any document for send it to the maintenance center.

  • Page 5: Notational Descriptions

    Recycling Information for Customers Your display is manufactured with high quality materials and components which can be recycled and reused. To learn more about our recycling program please visit www.philips.com/about/sustainability/ recycling.

  • Page 6: Setting Up The Monitor

    2. Hold the monitor and base with both hands. Gently bend the base vertically down to a fixed angle. AC/DC Adapter HDMI (optional) Audio Note Use only the AC/DC adapter model: Philips ADPC1965, ADS-65LSI-19-1 19065G 3. To retain the monitor, bend the base vertically up.
  • Page 7 2. Setting up the monitor Connecting to your PC Connect to PC 1. Turn off your computer and unplug its power cord. 2. Connect the VGA cable for video connection. 3. Connect the DC power input to your monitor. 4. Plug the power cord of the AC/DC adapter into a nearby AC power outlet.

  • Page 8: Operating The Monitor

    What is On-Screen Display (OSD)? Description of the control buttons On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.

  • Page 9: The Osd Menu

    2. Setting up the monitor The OSD Menu Resolution notification Below is an overall view of the structure of This monitor is designed for optimal the On-Screen Display. You can use this as a performance at its native resolution, 1920 × reference when you want to work your way 1080 @ 60 Hz.

  • Page 10: Wi-Fi Miracast

    Wi-Fi Direct™, Wi-Fi Miracast, Screen network which 5 GHz is recommended. mirroring, to start scanning for other Miracast devices. 3. Select your Philips monitor on the list to connect. Now you can see whatever is on the device mirroring on your Philips display.

  • Page 11: Image Optimization

    How does it work? for a stress-free reading by adjusting the SmartImage is an exclusive, leading edge Philips brightness, contrast and color temperature technology that analyzes the content displayed of the monitor.

  • Page 12: Smartkolor

    3. Image Optimization • Game: Turn on over drive circuit for best Why do I need it? response time, reduce jaggy edges for fast You want the very best visual clarity and moving objects on screen, enhance contrast viewing comfort for every type of content. ratio for bright and dark scheme, this SmartContrast dynamically controls contrast profile delivers the best gaming experience...

  • Page 13: Philips Smartcontrol Premium

    3.5 Philips SmartControl Premium wizard by Standard pane. The new SmartControl Premium software by Philips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you...
  • Page 14 3. Image Optimization Color menu • Color Menu allows you to adjust RGB, Black Level, White Point, Display Gamma, Calibration, SmartImage, and SmartKolor. • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input.
  • Page 15 3. Image Optimization First Color Calibration Screen • Previous button is disabled until the sec- ond color screen. • Next goes to the succeeding target (6-targets). • Final next goes File > Presets pane. • Cancel closes the UI and returns to the plug in page.
  • Page 16 3. Image Optimization • Enable Context Menu on desktop is Eco Power menu checked (On) by default. Enable Context menu displays SmartControl Premium se- lections for Select Preset and Tune Display in the desktop right-click context menu. Disabled removes SmartControl Premium from the right click context menu.
  • Page 17 3. Image Optimization Option>Auto Pivot. Options>Theft Deterrence - Theft Deterrence Pane will only be active when selecting Theft Deterrence Mode from the drop-down Plug-in menu. Options>Input - Will only be active when selecting Input from the drop-down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are To enable Theft Deterrence, click on On button available.
  • Page 18 3. Image Optimization Help menu Context Sensitive menu Help>User Manual - Will only be active when The Context Sensitive menu is Enabled by default. If Enable Context Menu has been selecting User Manual from the drop-down checked in the Options>Preferences pane, then Help menu.

  • Page 19: Smartdesktop Guide

    3. Image Optimization The task tray has five entries: 3.6 SmartDesktop Guide • Help - Access to User Manual file: Open SmartDesktop User Manual file using the default browser SmartDesktop is in SmartControl Premium. window. Install SmartControl Premium and select • Technical Support - Displays the tech SmartDesktop from Options.
  • Page 20 3. Image Optimization Right Click Menu Note Right click on the Desktop Partition icon to If the outline of the region is not visible when view the drop down menu. dragging the window, “Show windows contents while dragging” is disabled. To enable: 1.
  • Page 21 3. Image Optimization • Desktop Partition – Desktop Partition Left Click Menu shows the current selected partition and Left click on the Desktop Partition icon to allows the user to quickly change to any of quickly send the active window to any partition the partitions shown in the drop down.
  • Page 22 3. Image Optimization SmartDesktop Partition Definitions Name Description Image Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. For 90/270 maintain vertical configuration. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions.
  • Page 23 3. Image Optimization Name Description Image Horizontal Split Top Assesses the screen resolution and divides the display into two evenly sized horizontal regions, the top region is single, the bottom region is spilt into two evenly sized regions For 90 Partition 1 on right side Vertical Partition 2&3 on left side Vertical.

  • Page 24: Technical Specifications

    4. Technical Specifications 4. Technical Specifications Picture/Display Monitor Panel Type IPS-LCD Backlight Panel Size 23" W (58.42cm) Aspect Ratio 16:9 Pixel Pitch 0.265 x 0.265 mm Brightness 250 cd/m² SmartContrast 20,000,000:1 Contrast Ratio (typ.) 1000:1 Response Time (typ.) 14 ms SmartResponse Time (typ.) 5 ms Optimum Resolution...
  • Page 25 Finish Glossy Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.

  • Page 26: Resolution & Preset Modes

    4. Technical Specifications 4.1 Resolution & Preset Modes Maximum Resolution 1920 x 1080 @ 60 Hz (analog input) 1920 x 1080 @ 60 Hz (digital input) Recommended Resolution 1920 x 1080 @ 60 Hz (digital input) H. freq (kHz) Resolution V.

  • Page 27: Power Management

    5. Power Management 5. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.

  • Page 28: Regulatory Information

    Information Technology Equipment). electronic equipment have been adhered to • EN61000-3-2:2006 +A1:2009+A2:2009 in order to make Philips monitors safe to use (Limits for Harmonic Current Emission). throughout its life cycle. • EN61000-3-3:2008 (Limitation of Voltage...
  • Page 29 6. Regulatory Infomation Europe – EU Declaration of Conformity Energy Star Declaration This device complies with the essential (www.energystar.gov) requirements of the R&TTE Directive 1999/5/ ® As an ENERGY STAR Partner, we EC. The following test methods have been have determined that this product applied in order to prove presumption of ®...
  • Page 30 6. Regulatory Infomation This transmitter must not be co-located or Industry Canada statement: operating in conjunction with any other antenna This device complies with RSS-210 of the or transmitter. Industry Canada Rules. Operation is subject to the following two conditions: (1) This device Operations in the 5GHz products are restricted may not cause harmful interference, and (2) this to indoor usage only.
  • Page 31 6. Regulatory Infomation Radiation Exposure Statement: • Brancher l’équipement sur un autre circuit que celui utilisé par le récepteur. This equipment complies with IC radiation exposure limits set forth for an uncontrolled • Demander l’aide du marchand ou d’un environment. This equipment should be installed technicien chevronné...
  • Page 32 6. Regulatory Infomation Polish Center for Testing and Certification North Europe (Nordic Countries) Information Notice Placering/Ventilation The equipment should draw power from a VARNING: socket with an attached protection circuit (a FÖRSÄKRA DIG OM ATT HUVUDBRYTARE three-prong socket). All equipment that works OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR together (computer, monitor, printer, and so on) DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 33 6. Regulatory Infomation Korea Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht 해당 무선설비는 운용 중 전파혼신 가능성 den in der "Verordnung über den Schutz vor 이 있음 Schäden durch Röntgenstrahlen" festgelegten 해당 무선설비는 전파혼신 가능성이 있으 Vorschriften. 므로...
  • Page 34 6. Regulatory Infomation China RoHS 环保使用期限 The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information 此标识指期限(十年),电子信息产品中含有 Products" or commonly referred to as China 的有毒有害物质或元素在正常使用的条件 RoHS. All products produced and sold for China 下不会发生外泄或突变,电子信息产品用户...

  • Page 35: Customer Care And Warrant

    No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 36 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

  • Page 37: Customer Care & Warranty

    7.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 38 7. Customer care and warranty Country Call center Consumer care number Georgia Esabi +995 322 91 34 71 +36 1 814 8080 (General) Hungary Profi Service +36 1814 8565 Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160 (general) Lithuania...
  • Page 39 Mon.~Fri. 9:00am-6:00pm Macau Technology Ltd. Macau: Sat. 9:00am-1:00pm Tel: (853)-0800-987 REDINGTON INDIA Tel: 1 800 425 6396 India Mon.~Fri. 9:00am-5:30pm SMS: PHILIPS to 56677 +62-21-4080-9086 (Customer Mon.~Thu. 08:30-12:00; PT. CORMIC Hotline) 13:00-17:30 Indonesia SERVISINDO +62-8888-01-9086 (Customer Fri. 08:30-11:30; 13:00- PERKASA...
  • Page 40 7. Customer care and warranty Country Consumer care number Opening hours Technostar Service Turkmenistan +(99312) 460733, 460957 Mon.~Fri. 09:00 - 18:00 Centre フィリップスモニタ ー・サポ Japan 0120-060-530 Mon.~Fri. 10:00 - 17:00 ートセンター...

  • Page 41: Troubleshooting & Faqs

    • Disconnect the monitor from mains power after you have tried these solutions, contact source immediately for safety Philips customer service representative. • Contact with Philips customer service representative immediately. Common Problems Imaging Problems No Picture (Power LED not lit) Image is not centered • Make sure the power cord is plugged into...

  • Page 42: Smartcontrol Premium Faqs

    An "after-image", "burn-in" or "ghost image" For further assistance, refer to the Consumer remains after the power has been turned off. Information Centers list and contact Philips • Uninterrupted display of still or static customer service representative. images over an extended period may cause "burn in", also known as "after-imaging "...

  • Page 43: General Faqs

    Attention disturbance. Theft Deterence is Enabled I forgot my PIN for Theft Deterrence Function. How can I do? Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor.
  • Page 44 Can I connect my LCD monitor to any warranty conditions. PC, workstation or Mac? Ans.: Yes. All Philips LCD monitors are fully How should I clean the LCD surface? compatible with standard PCs, Macs Ans.: For normal cleaning, use a clean, soft and workstations.

  • Page 45: Miracast Faqs

    8.4 Miracast FAQs Play? My device doesn’t have Miracast; can Ans.: Yes, the monitors are Plug-and-Play I mirror the content on this Philips compatible with Windows 8/7/Vista/XP/ display? NT, Mac OSX, Linux Ans.: This Philips display receives the signal via...
  • Page 46 © 2013 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: M4239CQ2T...

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