Samsung TV E-Manual page 118

The Problem
Problems Powering On
Unable to find a
Channel
The TV image does not
look as good as it did
in the store.
The picture is distorted.
The color is wrong or
missing.
The color is poor or
the picture is not bright
enough.
There is a dotted line
on the edge of the
screen.
The picture is black
and white.
When the TV is turned on, the remote control receiver flashes 5 times before the
screen turns on.
If you are having problems powering on your Samsung television, there are a
number of things to check before calling the service department. Confirm that the
TV's power cord is connected correctly at both ends and that the remote control
is operating normally. Make sure that the antenna cable or cable TV cable is firmly
connected. If you have a cable/satellite box confirm that it is plugged in and
turned on.
If your TV is not connected to a cable box or satellite box, run
Setup) or Auto Program (Broadcasting
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analog cable/set top box, upgrade to a digital set top box. Use
HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a
channel that is broadcasting true HD content.
● Cable/Satellite Subscribers: Try HD channels from the channel lineup.
● Air/Cable Antenna Connection: Try HD channels after running the Auto Program
function.
Adjust the cable/satellite box's video output resolution to 1080i or 720p.
The compression of video content may cause picture distortions, especially in fast
moving pictures from sports programs and action movies.
A weak or bad quality signal can cause picture distortions. This is not an issue
with the TV.
Mobile phones used close to the TV (within 3.2 ft) may cause noise in analog and
digital channels.
If you're using a Component connection, make sure that the Component cables are
connected to the correct jacks. Incorrect or loose connections may cause color
problems or a blank screen.
Picture
Go to the menu and then adjust the
Color
and settings.
Energy Saving (System
See if
Try resetting the picture.
Picture Size
If the has been set to
Change the cable/satellite box resolution.
If you are using AV composite input, connect the video cable (yellow) to the TV's
green component jack.
Try this!
Auto Program).
>
Picture
Eco Solution
> >
Picture Reset)
(Picture >
Screen Fit, change the setting to 16:9.
Setup (System
Mode, Brightness, Sharpness,
Energy Saving) has been enabled.
>