Troubleshooting - Insignia NS-H2001 User Manual

Troubleshooting

Use the following check list for troubleshooting
when you have problems with your receiver.
Consult your local dealer or service outlet if
problems persist. Make sure that all connections
are correctly made when using with other
devices.
Warning
The device is powered by dangerous voltage. Therefore, the
device must only be opened by authorized service technicians
and all maintenance and service work must be carried out by
authorized companies only. Unauthorized repair work may
endanger your life.
Any work on the device attempted by unauthorized persons
voids the product's warranty.
Problem Cause
No power The power cord is
disconnected.
One of the safety
relays in the DVD
receiver may have
tripped.
Abnormal or The TV is not set to
no picture receive receiver
signal output.
The video cable is
not connected
securely.
The TV is not turned
on.
The wrong
connection.
No sound The DVD receiver is
not set to the correct
audio source.
The audio cables are
not connected
securely.
The external audio
source is turned off.
Severe hum The audio cables are
or noise is not connected
present securely.
Audio cables are too
close to a motor,
transformer, TV, or
fluorescent light.
The TV is too close
to your audio
components.
Dirty connections.
Dirty disc.
No stereo Incorrect
sound from connections.
a CD
16
Solution
Plug the power cord into the
power outlet securely.
Unplug the DVD receiver, then
plug it back in to reset it.
Select the appropriate video
input mode on the TV so the
picture from the receiver
appears on the TV screen.
Connect the video cable to the
jacks securely.
Turn on the TV.
Check the connection.
Select the correct input mode
of the DVD receiver so you can
listen to the sound from the
external source.
Check the connections and
connect the audio cable to the
jacks securely.
Turn on the equipment
connected with the audio cable.
Check the connections and
connect the audio cables to the
jacks securely.
Make sure that the audio cables
are at least 9 feet (3 meters)
away from sources of
interference.
Move the TV away from your
audio components.
Clean your audio plugs and
jacks with a cloth, slightly
moistened with alcohol.
Remove the disc and clean it.
Make sure you connect the
system correctly.
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Problem Cause
The subtitle The DVD was
language recorded without
cannot be multiple language
changed subtitles.
Changing the
subtitle language
may not be
permitted on the
DVD.
The subtitles Turning off the
cannot be subtitles may not be
turned off permitted on the
DVD.
The picture Multiple angles are
angle cannot not recorded on the
be changed DVD.
Changing the angles
may not be
permitted on the
DVD.
The angle function
has not been set to
On in the Setup
menu.
The playback The disc is dirty.
picture is
The DVD output to
poor
the TV is being
routed through a
VCR. The DVD's
copy protection may
affect the picture
quality.
The aspect The aspect ratio on
ratio of the the DVD is fixed.
TV cannot be
Incorrect
changed
connection.
Incompatible TV.
Your home Static electricity or
theater other interference
system does may affect the
not operate operation of your
correctly system.
The DVD No disc is inserted.
receiver
An unplayable disc
does not
is inserted.
start
playback
The disc is placed
upside down.
The disc is not
placed within the
guide.
The disc is dirty.
Solution
No solution.
No solution.
No solution.
No solution.
No solution.
Set the angle function to On in
the Setup menu.
Clean the disc.
Check the connections. Try
connecting the DVD receiver
directly to the TV.
No solution.
If you connect the DVD receiver
with an S-Video cable, connect
it directly to the TV.
Some TVs do not allow
changing the aspect ratio.
Unplug your home theater
system, then plug it back in.
Insert a disc.
Insert a playable disc. (Check
the disc type and Regional
code.)
Place the disc with the
playback side down.
Place the disc on the disc tray
correctly inside the guide.
Clean the disc.