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Something not working?
The machine does not fill
The machine fills then
empties immediately
The machine does not
empty and/or does not spin
There is water on the floor
32
Problem
The water tap is closed (E10). Open the water tap.
The water inlet hose is
squashed or kinked (E10).
The small filter of the water
inlet hose is clogged (E10).
The door is not properly
closed (E40).
The end of the drain hose
is too low.
The drain hose is
squashed or kinked (E20).
The drain filter or the
drain hose are clogged (E20). the hose.
The RINSE HOLD option
(stop with water in drum)
has been selected.
The NO SPIN option has
been selected
The laundry is not evenly
distributed inside the drum. manually in the drum.
Too much detergent has
been used.
An unsuitable detergent
has been used that
creates too much foam.
One of the connectors on
the water inlet hose is
leaking.
The drain filter has not
been properly screwed on
after cleaning.
Possible cause
Solution
Check the whole length of the
hose and remove the kink.
Clean the filter.
Close the door.
Place the hose at the right
height (see Installation
section).
Check the whole length of
the hose and remove the
kink.
Clean the filter or check
Empty out the water by
pressing the START/PAUSE
button or selecting the
DRAIN programme.
Check if your laundry has
to be spun
Redistribute the laundry
Measure detergent
according to the
manufacturer's instructions.
Use a suitable washing
machine detergent.
Check that the hose is
firmly screwed on at both
ends.
Fully screw the filter into
place.
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