Related Manuals for Sony Recorder
Summary of Contents for Sony Recorder
- Page 1 Sony Electronics Rewarding Recording® Program PROGRAM REQUIREMENTS OVERVIEW Prepared by: Sony Electronics Inc. Created: December 31, 2003 Revised: March 9, 2004...
- Page 2 Rewarding Recording® Program Program Requirements Overview Purpose of Document This document contains a complete outline of Meridian's (MEC) and Sony’s commitment to the operation of this program. It identifies each of the key areas of the program, including communications, enrollment, administration, customer service, fulfillment, reporting and any other essential program elements.
- Page 3 The toll-free program fax line will be available to participants to fax required invoice back-up and other program related materials. D. Participants Approximately 20,000 Participants E. Program Eligibility In order to qualify for earnings in the program, participants must: • Have access to www.sony.com/rewardingrecording •...
- Page 4 E-MAIL SAMPLES - APPENDIX V • New Member E-Mail • New Member - Dealer Enrollment E-Mail • Forgot Password E-Mail • Reminder E-Mail NOTE: The need of additional e-mail conditions to be added is under advisement. IV. Enrollment Process The enrollment process is outlined below for each type of program participant: Online Participants •...
- Page 5 • As part of the Monthly File Processing, net new accounts are created after Sony reviews the kickout file. When the DSF file is processed, approved accounts are added to the program • A net new account must have a valid e-mail address to be created (provided by Sony) •...
- Page 6 Dealer name (list automatically populates when name or partial name is typed in). This list is determined by Sony and updated as necessary. Model (from eligible product list provided by Sony and updated as necessary) Quantity Unit dollar amount (must be within price range provided by Sony and updated quarterly) •...
- Page 7 “Thank you for your recent purchase of Sony professional and data media from this authorized Sony Professional Media Dealer have been submitted on your behalf. To view your sales history, click on Account Summary. If you have any questions, please contact the Sony ®...
- Page 8 Sony Online Participants • Claims entered via the Rewarding Recording® website are subject to audit for each claim submitted (100% audit) • Participants must submit their signed claim confirmation page and invoice backup with the following information clearly stated on the invoice: Invoice date Invoice number Model number(s)
- Page 9 a. Files should be named as follows: [MONTH][DEALER NAME].xml/txt, where [MONTH] is the long version of the month name (January, February, etc) E. Process: a. Sony approved dealers transmit files to MEC via FTP or e-mail. The files are processed within 48-72 hours of receipt. If there is a net new account on the file, the account is automatically enrolled into the database and sent the Welcome Dealer e-mail.
- Page 10 Promo codes (if applicable) can be appended to the end of each promo- eligible line item Catalog Update • At times TBD by Sony, MEC will manually add or delete catalog items. For new items, Sony will provide model name, description, category, subcategory and dollar value, as well as the image for the catalog.
- Page 11 Check Process The check process is described in detail below: • Submission Participants click on “Submit a reward redemption” on the My Account page of the website If the participant chooses to redeem for a check, they click on click here to redeem Rewarding Recording®...
- Page 12 warehouse shipping information and attach to the front of the box. (Warehouse shipping information provided by Marketing Services). • Marketing Services contacts Federal Express (800-GOFEDEX or 800-463-3339) for the Rewarding Recording Program and UPS (800-PICKUPS or 800-742-5877) for the Storage Rewards Program. A call tag (3 picked up from the end user.
- Page 13 • Marketing Services contacts Federal Express (800-GOFEDEX or 800-463-3339) and initiates a call tag (3 Party Pickup) to have the product picked up from the end user. Product is shipped to: For any consumer product service questions, the end user must contact Consumer Service directly at 800-282-2848.
- Page 14 The Sony Rewarding Recording® website URL is www.sonyrewardingrecording.com. The website is a standalone site and provides links back to Sony approved sites. The website contains user pages as outlined below: • HOME PAGE- The Home Page has the following channels: What’s New, Program Details, Rewards Catalog, Don’t Miss This, Member Login, Enroll Now, privacy policy and legal trademark.
- Page 15 XIII. Tax Processing MEC will not issue tax form 1099 to participants for the Sony Rewarding Recording® program. XIV.Team Member Information Sony Rewarding Recording Team Dianne LaGuardia 201-358-4166 Patty Melendez 201-930-7671 Lisa Giovannielli 201-930-7704 -Program Manager Joe Chandler 201-986-3289 -Sony Electronic Fulfillment Greg Miller 201-930-6095 -MIS...
- Page 16 FIRST NAME E-MAIL ADDRESS ADDRESS_1 ADDRESS_2 CITY STATE INVOICE NUMBER INVOICE DATE MODEL QUANTITY UNIT PRICE PROMO CODE Address: ftp.meridinet.com User name: epc/ttc Password: d33lr001/d33lr010 Directory: initial directory File name: [MONTH]TTC.txt, where [MONTH] is the long version of the month name (January, February, etc) APPENDIX II DSF FILE SAMPLE LAYOUT AND DESCRIPTION...
- Page 17 BOB CARR BOB CARR 6503 6503 0718260000 0718260000 VIDEO MONITORING SVC VMS/AD SERVICES OF A 718260007 718260005 718260028 718260028 330 WEST 42ND ST. 11TH 185 BERRY STREET BUILDING #2SUITE #1400 29TH FL -INSIDE DEL ATTN: BRIAN SHERMAN NEW YORK, NY 94107 10036 xxxxx...
- Page 18 OMIT/HIDE Master 0718260028 Location 0718260028 FirstName JUAN LastName HIDALGO Company VIDEO MONITORING SERVICE Address1 330 WEST 42ND ST Address2 28TH FL City NEW YORK State Zipcode 10036 Region EAST Phone E-mail JHIDALGO@VMSINFO.COM Original Company Name Col015 APPENDIX IV ORDER FILE SAMPLE LAYOUT The header contains general order information.
- Page 19 ORDER ID Meridian order id ORDER QUANTITY SONY ITEM NBR Sony number (contains letters) SONY ITEM ID Sony number (all digits) ORDER LINE NUMBER Detail row (1, 2, 3, etc.) PRICE APPENDIX V Condition: Pre-enrolled/Activate Account E-mail (Online Enrollment) From: sonyrewardingrecording@meridinet.com <new member>...
- Page 20 Condition: Welcome E-mail (Online Enrollment Approved by Sony) From: sonyrewardingrecording@meridinet.com <new member> Subject: Welcome to Sony’s Rewarding Recording Program! E-mail content: Thank you for joining Sony’s Rewarding Recording To access our convenient online system, at www.sonyrewardingrecording.com, your Username and Password are: Username: <unique>...
- Page 21 Questions? Comments? E-mail us: sonyrewardingrecording@meridinet.com Call us toll-free: 1-866-322-7749, Monday-Friday, 8:30 a.m.- 5:00 p.m. CST. Condition: Welcome E-mail (Direct Enrollment) From: sonyrewardingrecording@meridinet.com <new member> Subject: Welcome to Sony’s Rewarding Recording Program E-mail Content: Congratulations! Your purchases of Sony Professional Media products have earned you an account in Sony's Rewarding Recording rewards are many.
- Page 22 E-mail us: sonyrewardingrecording@meridinet.com Call us toll-free: 1-866-322-7749, Monday-Friday, 8:30 a.m.- 5:00 p.m. CST. Condition: Forgot Password E-mail E-mail is generated when an end-user clicks the “Forgot your password” link on the home page and provides their e-mail address. From: sonyrewardingrecording@meridinet.com <member>...
- Page 23 Subject: Rewarding Recording Pending Check Redemption Reminder E-mail Content: As a reminder, it has been ten days since you have submitted your Rewarding Recording Online Claim No. <unique>, and we still have not received the required paperwork (claim form and invoice from an authorized Sony Professional Media Dealer) to approve your claim. Please mail us your supporting sales claim documentation within the next five days, or your online claim will expire.
- Page 24 Subject: Rewarding Recording Account Termination Notice E-mail Content: Thank you for enrolling in Sony's Rewarding Recording® Program. Unfortunately, you are ineligible to participate per the Terms and Conditions of the program. Please note that your account has been terminated and any accruals posted to your account have been deleted. Sony Rewarding Recording®...