Table of Contents Page FCC Notice & Warranty Information Introduction Unpacking the printer Important Safety Information Installation Configuration Standard Interface Pinouts Thermal Paper – Theory & Specifications Maintenance and Adjustments Paper Guide and Print Head Assembly 8.1.1 Load Switch and Tear Opto 8.1.2 Thermal Print Head 8.1.3...
FCC NOTICE NOTE: The equipment has been tested and found to comply with the limits for a class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
1.0 Introduction BOCA MICRO series printers are direct thermal ticket printers designed for point of sale ticketing environments. This manual will provide the user with general information regarding printer set-up, configuration and troubleshooting. Please review the programming guide for additional details. 2.0 Unpacking the Printer The printer is shipped in a ruggedized container.
3.0 Important Safety Information :$51,1* 7KH DSSHDUDQFH RI WKLV V\PERO LQGLFDWHV WKH SUR[LPLW\ RI DQ H[SRVHG KLJK YROWDJH DUHD 3OHDVH IROORZ DOO GLUHFWLRQV FDUHIXOO\ IRU \RXU SHUVRQDO VDIHW\ <RX PXVW UHDG WKH IROORZLQJ VDIHW\ LQIRUPDWLRQ FDUHIXOO\ EHIRUH ZRUNLQJ RQ WKH SULQWHU As a safety precaution, all service to the printer should be done by qualified persons with...
4.0 Installation BOCA MICRO series printer was designed to be mounted either on a desktop or shelf (horizontal model) or vertically in a counter top (vertical model). Prior to site preparation and installation, the printer should be powered up and run in the self-test mode.
Thermal Paper - Theory & Specification The print head’s life expectancy is composed of both a mechanical and an electrical component. Both of these factors are strongly influenced by the quality of the thermal paper used. MECHANICAL The print head has a theoretical rating of 60 kilometers. This number is based upon the assumption that the head will be used with a good quality, top coated thermal paper.
8.0 Maintenance and Adjustments Your ticket printer is solidly constructed and has been designed for high volume use. It requires minimal care to provide maximum service. :$51,1* 7KH DSSHDUDQFH RI WKLV V\PERO LQGLFDWHV WKH SUR[LPLW\ RI DQ H[SRVHG KLJK YROWDJH DUHD 3OHDVH IROORZ DOO GLUHFWLRQV FDUHIXOO\ IRU \RXU SHUVRQDO VDIHW\ <RX PXVW UHDG WKH IROORZLQJ VDIHW\ LQIRUPDWLRQ FDUHIXOO\ EHIRUH ZRUNLQJ RQ WKH SULQWHU This section provides an overview of printer maintenance, including part alignments, adjustment and replacement.
8.1.1 Load Switch and Tear Opto There is one micro switch located below the paper guide. This switch is used to sense the presence of ticket stock in the printer. The switch is factory set and adjustment should not be necessary. The load switch should be positioned such that the printer automatically activates the stepper motor at the proper time when tickets are loaded into the printer.
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There is one optical device mounted on an aluminum bracket. The opto controls the tear position. Removal or adjustment of the opto should be done without removing the bracket from the paper guide. The opto position is factory set and adjustment should not be necessary To adjust the tear position, use the INC/DEC CUT1/2 settings on the control panel.
8.1.2 THERMAL PRINT HEAD The print head should be cleaned periodically to prevent debris from building up on the print element. The required cleaning interval varies greatly depending on the quality of the ticket stock and the amount of dust entering the print area. Excessive dirt build up on the print head will result in reduced quality.
FOR PRINTERS WITH RED HANDLED LEVER 1. Make sure power is off and the AC cord is disconnected from the printer. 2. DO NOT UNPLUG CABLE FROM PRINT HEAD. 3. Open the red handled lever to remove pressure from the thermal head. 4.
8.1.4 Ticket Width Adjustment To adjust the paper path for use with a different ticket width, loosen the two thumbscrews located on the adjustable slide block. Slide the block to the fully open position. Insert your ticket stock into the paper guide.
8.2 Logic Board The printed circuit boards used in this product have been manufactured using surface mount technology. These printed circuit boards cannot be effectively repaired in the field and should be returned to the manufacturer if repair is required. Warning: ALL SERVICE SHOULD BE DONE WITH POWER OFF AND THE AC CORD UNPLUGGED FROM THE PRINTER.
8.2.2 Logic Board (Installation) 1. Align Main Logic Board so that the four mounting holes are above the four fasteners. 2. Press logic board straight down onto the fasteners. 3. Attach connectors going to the main logic board. 4. Secure the heat sink to the cabinet. 8.3 General Cleaning The interior of the printer should be cleaned whenever there is a visible accumulation of dust.
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P51-1002 DRIVE PULLEY, 32T P51-1003 DRIVE PULLEY, 34T ENTRANCE PAPER GUIDE, MICRO MB 2” 421366-2NMIC P29-1002 FUSE, 2A SB P29-1001 FUSE, 1A SB 423192 GROUND STRAP FOR THERMAL HEAD MOUNTING BLOCK (TOH) 421404 GUARD, CUTTER ENTRANCE 422891 HARNESS, DC FOR MINI MB 422892 HARNESS, AC FOR MINI MB 421359-1...
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P49-1000 SHOULDER SCREW, PAPER GUIDE P44-1011 SPRING, PRESSURE ADJ. BLOCK P41-1014 STAND OFF, CUTTER STRAP MTG. 422590 STEPPER MOTOR ASSY. (FGL20,40,22 & 42) 422590M STEPPER MOTOR ASSY. (FGL20 through FGL42) Molex 423227 SWITCH, FOR MAG with mtg bracket (used for both feed and burst) P28-1013 SWITCH, POWER (4 tab) P28-1012...
10.0 Troubleshooting Guide This is a simplified troubleshooting guide listing some of the typical problems. It is not intended to provide As a safety technical details or repair methods, but can serve as a guide to fault isolation in the field. precaution, all service to the printer should be done by qualified persons with power off and...
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a. Clean print head. Consult “Thermal Print Head” section. b. Replace thermal head. NO PRINT OUT a. Check head cable for electrical connection at both ends b. Check to make sure head cable is plugged in properly into the thermal head. c.
APPENDIX A - CONTROL PANEL The FGL44 printers allow the user to adjust various printer options through the control panel. To access the control panel menu, press both MENU and TEST switches simultaneously for about 3 seconds. The LCD will display the “OPERATOR MENU!”...
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The following is a brief overview of some representative Menu options: BAUD RATE? Controls the serial interface baud rate, parity bit, data bits and stop bits. Here are the following choices: 1200,N,8,1 4800,N,8,1 19200,N,8,1 38400,E,7,1 1200,E,7,1 4800,E,7,1 19200,E,7,1 57600,N,8,1 1200,O,7,1 4800,O,7,1 19200,0,7,1 57600,E,7,1...
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