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Having trouble with your Urn? ...
Try our troubleshooting guide on page 6.
If that does not solve the issue contact us ...
Guarantee Information
This product is guaranteed for a period of 12 months from the date of purchase against mechanical and
electrical defects.
The guarantee does not cover accidental damage, misuse, neglect, tampering or attempted disassembly.
To qualify for the guarantee the product must be used in accordance with the instructions in the user
manual. Failure to do so will result in the warranty being void.
If your product becomes faulty within the agreed guarantee period please contact our customer service
department on 01473 271 272 or write to us at the address detailed below.
Please quote the model number which begins IG, the 'Batch Number' beginning '5' and give details of the
exact fault.
We will then decide whether to repair or replace the item.
You will be required to return a copy of your proof of purchase. Please retain your original.
If an item is replaced within the agreed guarantee period, the guarantee for the replacement item will be
calculated from the purchase date of the original.
Tel: 01473 271 272
Email: info@igenix.co.uk
When writing or emailing us to report a fault please ensure you attach a copy of your proof of purchase.
Please retain your original
SPECIFICATIONS
Product
IG4008
IG4015
IG4020
IG4030
Fax: 01473 270 733
Website: www.igenix.co.uk
Capacity (Litres)
8.8
15
20
30
The urn must be earthed. Fit a 13A BS1362 fuse in a 13A BS1363
plug. Fit the green/yellow wire to E, the blue wire to N and the brown
wire to L. Fit the cord grip. If in doubt, call an electrician. Do not use a
non-rewireable plug unless the fuse cover is fitted. If you remove the
plug, dispose of it.
2
Postal Address:
Customer Service Department
Pik-a-Pak Electrical Distributors
38 Bluestem Road,
Ransomes Europark,
Ipswich, IP3 9RR
Wattage
950
220 – 240V ~ 50Hz
1650
220 – 240V ~ 50Hz
1650
220 – 240V ~ 50Hz
2500
220 – 240V ~ 50Hz
Voltage
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