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AXECOM GXP-2020 User Manual

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User Guide

GXP-2020 Phone System
GXP-2010 Phone System
1234
Agency Number:
585 Lifetime Street
Sunny, FL 10024
904-646-5837
Last Updated 6/25/2009
User friendly guide to using your new VoIP phone system. For more information please contact
AXECOM's Customer Service by dialing EXT: 1000 or 1-614-467-4944.

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Summary of Contents for AXECOM GXP-2020

  • Page 1: User Guide

    GXP-2010 Phone System 1234 Agency Number: 585 Lifetime Street Sunny, FL 10024 904-646-5837 Last Updated 6/25/2009 User friendly guide to using your new VoIP phone system. For more information please contact AXECOM’s Customer Service by dialing EXT: 1000 or 1-614-467-4944.
  • Page 2 Plugging in Your System GXP-2010 GXP-2020...
  • Page 3 Welcome to AXECOM and your new VoIp phone system. Your Grandstream GXP Series IP phone features a new sophisticated design and is very easy to use. The GXP combines advanced feature functionality with the latest technology to offer excellent audio quality, ease of use and expandability.

  • Page 4: Line Buttons

    GXP Keypad Buttons Line keys with LED, can be configured to different LINE BUTTONS SIP profiles Transfer Key: Transfer an active call to another TRANSFER number Press transfer then * and the extension. NOTE: the TRANSFER (Direct to Voicemail) extension needs to be manually typed out. Press CONF button to connect Calling/Called party CONF into conference...

  • Page 5: Making Phone Calls

    MAKING PHONE CALLS Completing Calls There are six ways to complete a call: 1. DIAL: To make a phone call. • Take Handset/SPEAKER/Headset off-hook or press an available LINE key (activates speakerphone) or press the NEW CALL soft-key. • The line will have a dial tone and the primary line (LINE1) LED is green. If you wish, select another LINE key (alternative SIP account).

  • Page 6: Answering Phone Calls

    5. USING THE PHONEBOOK: Making calls using the phone’s phonebook. Each entry in the phonebook can be attached to an individual SIP account. The phone will use that SIP account to make the phone call. Go to the phonebook by: Pressing the phonebook button (left-hand side of phone), or Pressing the DOWN arrow key, or Pressing the menu button and...

  • Page 7: Phone Functions During A Phone Call

    PHONE FUNCTIONS DURING A PHONE CALL Call Waiting/ Call Hold 1. Hold: Place a call on ‘hold’ by pressing the “HOLD” button. 2. Resume: Resume call by pressing the corresponding blinking LINE. 3. Multiple Calls: Automatically place ACTIVE call on ‘HOLD’ by selecting another available LINE to place or receive another call.

  • Page 8: Call Features

    Busy Lamp Field The Multi Purpose Key buttons can be configured for Busy Lamp Field function with a specified account. When BLF is configured on one of the multi-functional buttons, the Speed Dial function will work when that line is not in use. Call Pick Up is supported when user presses a flashing BLF key. CALL FEATURES The GXP supports traditional and advanced telephony features including caller ID, caller ID w/name, call forward/transfer/park/hold as well as intercom/paging and BLF.
  • Page 9 Conference Bridge The AXECOM Conference Bridge Service offers on demand dial in conferencing that is available for your staff and clients 24/7. The conference bridge can be accessed from the Auto Attendant/IVR Menu system or by dialing it directly using an internal extension.

This manual is also suitable for:

Gxp-2010

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