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Troubleshooting
Troubleshooting guide
3D video is not output correctly.
• 3D video may be output correctly by changing
the following settings:
- "3D Type" of "3D Settings" (
- "Signal Format" (
playback)
- Check the settings of the connected TV.
• When a non-3D compatible amplifier/receiver is
connected between this unit and a TV, 3D video
is not output. (
14)
• When the amplifier/receiver which is connected
between this unit and a TV is off, 3D video is not
output. (
14)
• When "HDMI Audio Output" is set to "Off", 3D
video may not be output correctly. (
The same video is displayed in each left and
right half of the screen.
• This is a 3D programme of the Side-by-Side
type.
Change the setting as follows if connecting with
a 3D compatible TV:
1 Press [OPTION].
2 Select "3D Settings", then press [OK].
3 Select "Side by side" in "Signal Format", then
press [OK].
Sound
No sound.
Distorted sound.
• Check the connections. (
• Check the settings of the connected TV, etc.
• Press [AUDIO] to select the audio. (
• To output audio from a device connected with an
HDMI cable, set "HDMI Audio Output" to "On".
(
64, 71)
Cannot change audio channel.
• You cannot change the audio channel if "Digital
Audio Output" is set to "Bitstream" (
80
VQT4G61
70)
37, 3D settings during
71)
12)
24, 36)
69)
Recording, timer recording and
copying
Cannot record.
Cannot copy.
• Some broadcasts are copyright protected.
Timer recording does not work properly.
• Failed timer recordings are displayed in grey
with
on the Timer Recording screen. (
When you programme a timer recording, check
the screen icons. If "!" is displayed, this timer
programme may not be recorded because:
- there is not enough space left.
- the number of possible titles has reached its
maximum.
- programmes are deactivated, etc.
Auto Renewal Recording does not work
properly.
• The programme will not be overwritten in the
following cases:
- the programme is protected
- any programme is being played back or copied
- a screen such as DIRECT NAVIGATOR is
displayed
Instead, the programme will be saved as a
separate programme and that will be
overwritten.
A part or whole of a recorded title has been
lost.
• If there is a power failure or the AC mains lead is
disconnected from the household mains socket
while recording or editing, the title may be lost or
the HDD may become unusable. We cannot
offer any guarantee regarding lost programmes.
30)
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