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Table of Contents
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Summary of Contents for Road Angel Bike Trac
- Page 1 Product Manual & User Guide Version 0911...
- Page 2 And 40% of them are never seen by their owners again! Don’t worry! Bike Trac is designed to put your mind at ease. Once fitted, it’s like having your bike with you wherever you go – for your ‘Peace of Mind’. A tracking system specifically designed for motorcycles, Bike Trac will alert you if your bike moves and you’re not on it! Crucially however, the system doesn’t just wake...
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Page 3: Table Of Contents
Quick Step Guide ............................14 Bike Trac portal user guide ..........................14 Overview of the Bike Trac portal (Please refer to Figure 1.0) ..............15 Logging in to your Bike Trac Portal ......................16 Viewing & updating your contact details ....................17 Updating your bike’s details ........................ -
Page 4: Quick Start Guide
Journey Tracking Bike Trac does not stop working when you deactivate it... when you go for a ride, Bike Trac will switch into ‘journey’ mode. Providing you have installed your Bike Trac unit using the ignition feed as well as earth and live feeds (please see ‘Fitting &... -
Page 5: Secure Operating Centre
‘speaking’ with the Bike Trac servers at very short intervals. This means that when you get back home you can log onto your secure online Bike Trac portal and view breadcrumb trails of exactly where you have been (dots representing each time your Bike Trac unit communicated with the Bike Trac computer servers - which is set to every 60 seconds). -
Page 6: Low Battery Alerts
Low Battery Alerts Bike Trac will also alert you if your bikes battery drops below a certain voltage. You can set the voltage level for which the unit will send you an alert, between 10.8 volts and 12 volts, its default setting is 11.6v. If your bikes battery does drop below the level you set, the unit will also stop taking charge from the bikes battery, until the voltage level is restored. -
Page 7: Bike Down
This can be reset by turning your ignition off. Please note that you can also turn this feature off should you deem it unnecessary. Once again the Secure Operating Centre do not receive these alerts, only the chosen contacts you have set-up on your Bike Trac portal (please see 'Bike Trac Portal User Guide'). -
Page 8: Warranty
You should also have an information card located under the lid of the box. You should keep this card with you at all times (i.e. in your wallet), as it explains how to arm & disarm your Bike Trac unit if installed using only 2 wires, and also what to do it you receive an alert. -
Page 9: Battery Power & Recharging
Battery power & recharging Your Bike Trac unit has a small internal battery that (if fully charged) will last for up to 30 days, without it being connected to a power supply (i.e. your bike’s battery). This is suitable for short term use and only when the bike is not being used and the unit is ‘armed’. -
Page 10: Subscriptions Explained
Please take your time in positioning and securing the unit, as this is vital to ensure its proper operation. It is up to the installer of the Bike Trac unit to position the unit where they see fit, however in order for the unit to obtain maximum GPS signal please do not position the unit under any metal objects (such as the fuel tank). -
Page 11: Fitting And Installation: A Step-By-Step Guide
After the install is complete, please ensure this card is given to the customer for them to keep in a safe place, as it explains how to arm and disarm their Bike Trac unit, as well as what to do if they get an alert. -
Page 12: Arming & Disarming Bike Trac
If you have installed your Bike Trac unit using only Live and Earth feeds (and not ignition – as outlined below) then you will only be able to arm and disarm your Bike Trac unit using an SMS text message, or from your Bike Trac portal. - Page 13 0 and 2-wire install: If you have installed the Bike Trac unit with only the ‘live’ and ‘earth’ connections, you will need to activate the system by texting “arm” followed by a space, then the name you have given your bike (via your Bike Trac portal) to ‘07817 814 206’.
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Page 14: What To Do If Your Bike Gets Stolen
Please do not contact Road Angel Group as we do not provide any recovery services. Bike Trac portal user guide The Bike Trac portal is your own secure, online system to track the movements of your bike. You can login at anytime night or day and see where your bike is in real time. -
Page 15: Overview Of The Bike Trac Portal (Please Refer To Figure 1.0)
10. Allows you to view your historic journeys for up to 3 months prior to the current date 11. Allows you to refresh the location of your bike on the map. As the Bike Trac unit updates its position only once every 4 hours if left in ‘armed’ mode (and it hasn’t moved), you may wish to refresh its location for your peace of mind 12. -
Page 16: Logging In To Your Bike Trac Portal
23. Allows you to refresh your bike(s) status on the system. This refreshes automatically every 2-3 minutes 24. This indicates if your Bike Trac unit is armed or disarmed. This icon will change to a bell shape if the alarm for that bike has been activated and the bike is now in ‘tracking’ mode 25. -
Page 17: Viewing & Updating Your Contact Details
Viewing & updating your contact details It is vital that you have the correct contact details saved in your Bike Trac portal, as these details will be used to send you an alert if your bike is stolen. It is important that you also have the contact details of at least one other person, in case the main contact is out of contact should an alert be triggered. -
Page 18: Updating Your Bike's Details
(and it is listed as the main mobile contact number on your Bike Trac portal) that you change it on your Bike Trac portal; otherwise you will not be able to arm or disarm Bike Trac or receive SMS text alerts. -
Page 19: Viewing Your Historic Journeys
Viewing your historic journeys When you have deactivated Bike Trac and go for a ride, the system will continue to monitor your location at sixty second intervals, letting you review all your journeys when you get home. You can view breadcrumb... -
Page 20: Using The 'Where Are You Now' Feature
Using the ‘where are you now’ feature When Bike Trac is set to ‘armed’, it updates its position once every 4 hours with the Bike Trac servers (unless of course the system is triggered or you go for a ride). If you have not used the bike and (hopefully) you have not received an alert message, you may wish to manually update its position and not wait until the next time it automatically updates. -
Page 21: Adding Multiple Bikes To Your Bike Trac Portal
Adding multiple bikes to your Bike Trac portal Bike Trac allows you to have more than one Bike Trac unit on the same portal. This means that if you have more than one bike and you have Bike Trac units fitted to each, you can load them onto the same Bike Trac portal and view their locations and statuses on the same system. - Page 22 To change your log in password – second tab down “Manage Account Details”, click edit details and you can change your password. Should you wish to change the email address that you log in with please contact the office – 01327 855586 Page 22 of 26...
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Page 23: Terms & Conditions
1. Recovery of a stolen bike 1.1. Please note that Bike Trac is a product designed to alert you by SMS text message and/or email if your bike is moving, when the system is ‘armed’. Recovery of a stolen motorcycle (or other asset with Bike Trac fitted) is not currently part of the service provided. - Page 24 Road Angel Group makes no guarantees to its accuracy. 2.8. It is up to the customer to ensure their contact details are kept up to date on the Bike Trac system. Road Angel Group will take no responsibility and accept no liability should the Bike Trac system fail due to inaccurate Subscriber contact information on the Bike Trac system.
- Page 25 5. Limitation of liability 5.1. Road Angel Group shall not be liable under these terms for any loss or damage that was not caused by any breach on the part of Road Angel Group or its employees. 5.2. Road Angel Group shall not be liable for losses that result from its failure to comply with these terms including, but not limited to, losses that fall into the following categories: loss of income or revenue;...
- Page 26 Group in writing in accordance with clause 9. 8.5. If the subscriber should sell or otherwise cease to be the owner of the Bike Trac unit, they must notify Road Angel Group immediately that there has been a change of ownership.
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