Specifications; Replacement Parts; Technical Service; Service Publications - Comfort Glow CGN10A Owner's Operation And Installation Manual

SPECIFICATIONS

Btu (Variable)
Type Gas
Ignition
Pressure Regulator Setting
Inlet Gas Pressure (inches of water)
Maximum
Minimum
Dimensions, Inches (H x W x D)
Heater
Carton
Weight (pounds)
Heater
Shipping
TECHNICAL
SERVICE
You may have further questions about in-
stallation, operation, or troubleshooting.
If so, contact DESA International's Techni-
cal Service Department at 1-800-323-5190.

SERVICE HINTS

When gas pressure is too low
• pilot will not stay lit
• burner will have delayed ignition
• heater will not produce specified heat
When gas quality is bad
• pilot will not stay lit
• burner will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
natural gas supplier.
101870
CGN6 CGN10A
4,400/6,000 5,000/10,000
Natural Only Natural Only
Piezo Piezo
3" W.C. 3" W.C.
10.5" 10.5"
4" 4"
20 1/2 x 13 1/2 x 5 20 1/2 x 13 1/2 x 5
25 x 16 11/16 x 7 1/2 25 x 16 11/16 x 7 1/2
13.5 13.5
17 18
SERVICE
PUBLICATIONS
You can purchase a service manual from the
address listed on the back page of this
manual. Send a check for $5.00 payable to
DESA International.
ACCESSORY
Purchase this heater accessory from your
local dealer. If they cannot supply this ac-
cessory, either contact your nearest Parts
Central (page 18) or call DESA
International's Parts Department at 1-800-
972-7879 for referral information. You can
also write to the address listed on the back
page of this manual.
MANUAL SHUTOFF
VALVE - GA5010
Manual shutoff valve with
1/8" NPT tap.
OWNER'S MANUAL
REPLACEMENT
PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Parts Under Warranty
Contact authorized dealer from whom you
purchased this product. If they cannot sup-
ply original replacement part(s), call DESA
International's Technical Service Depart-
ment at 1-800-323-5190 for referral infor-
mation.
When contacting your dealer or DESA In-
ternational, have ready:
Usually, we will ask you to return the defec-
tive part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product.
If they cannot supply original replacement
part(s), either contact your nearest Parts
Central (see page 18) or call DESA
International's Parts Department at 1-800-
972-7879 for referral information.
When calling DESA International, have
ready:
15
• your name
• your address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natu-
ral gas)
• purchase date
• model number of your heater
• the replacement part number