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Microtel Series 500 Installation And Operation Manual

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Microtel Series 500 Dialer
Automatic Dialer
Installation and Operation Manual
Proprietary Notice: This document and the subject matter hereto are the
property of MICROTEL, Inc. and shall not be reproduced or copied or
used for the purpose of manufacturing or sale of apparatus, except by
written permission of MICROTEL, Inc.
206 West Judge Perez Drive
Chalmette, Louisiana
http://www.Microtel-Inc.Com
e-mail: Microtel2@AOL.Com
February 14, 1992
P/N 312248 Rev. B
APRIL 1, 1997
MICROTEL
Ph: 504.276.0571
Fax: 504.276.0574
70043

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  • Page 1 APRIL 1, 1997 Proprietary Notice: This document and the subject matter hereto are the property of MICROTEL, Inc. and shall not be reproduced or copied or used for the purpose of manufacturing or sale of apparatus, except by written permission of MICROTEL, Inc.
  • Page 2 IMPORTANT ********************************** ****************************** When any new version of software is installed, you must initialize System, Phone, and I/O Default Data in order to prevent unpredictable results, even if after installation the system appears to be operating correctly. Refer to sections III.E INITIALIZING THE SYSTEM and III.F I/O OPTION CARD INSTALLATION of this manual, or perform the following procedure in order to correctly reinitialize the dialer.

  • Page 3: Table Of Contents

    MCS-500 INSTALLATION AND OPERATION MANUAL Table of Contents Addendum - Rev. B Software Release 2.11 - July 8, 1993..............Addendum - Rev. V Software Release 2.05 - June 26, 1992.............. 2 Software Release Information......................Applicable Hardware.......................... Introduction..........................I.A. General Information and Theory of Operation.............. 4 Unpacking and Initial Equipment Inspection................5 II.A.
  • Page 4 III.F. I/O Option Card Installation..................III.F.1. Setting the I/O Option Card Configuration..........III.F.2. 8 Channel Digital Input Card..............III.F.3. 4 Channel Analog Input Card..............III.F.4. 4 Channel Digital Output Card............... III.F.5. Printer Output Card................Programming the System....................... 18 IV.A. Keyboard and LCD Panel Operation - System Navigation........IV.B.
  • Page 5 IV.C.12.d. Establishing a Telephone List Start Position.......... IV.C.13. Real Time Clock..................IV.D. I/O Option Card Programming................... IV.D.1. Digital Input Channel Programming............IV.D.1.a. Digital Input Channel ID Text Label............29 IV.D.1.b. Digital Input Channel ID Message............30 IV.D.1.c. Calling Mode................... IV.D.1.d. Return to Normal Reaction..............
  • Page 6 IV.D.4. Printer Output Card Programming............38 IV.D.4.a. Printer Output Enable................39 IV.D.4.b. Printer Output Reset................IV.D.4.c. Printer Output Form Feed............... IV.D.4.d. Printer Output System Setup Information..........39 IV.D.4.e. Printer Output Test.................. Local System Operation......................40 V.A. Viewing System Screens................... V.A.1. Viewing System Screens.................
  • Page 7 Analog Channel Setup and Calibration Example..............Installation Checklist....................... Directory Telephone Number Worksheet................Telephone List Worksheet......................

  • Page 8: Addendum - Rev. B Software Release 2.11 - July 8, 1993

    Addendum to the MCS 500 Automatic Dialer Operation Manual, Rev. B Software Release 2.11 July 8, 1993 Additional Feature PROGRAMMABLE START MODE Some applications desire that the dialer powers up in an active calling mode. A Start MODE field has been added to the System Setup screen which allows the user to program the dialer to enter either a half or run state upon power up.

  • Page 9: Addendum - Rev. V Software Release 2.05 - June 26, 1992

    Port. Although the figure uses the work “Serial” to identify the location of the DB- 25 Serial type port, the system requires the use of a parallel printer. MICROTEL,INC recommends the use of Epson parallel printers with the use of the MCS 500 Printer Option Card.

  • Page 10: Software Release Information

    Software Release Information This manual pertains to the MCS 500 dialer, with the following software releases: CPU Card ROM1 M500 2.xx 2/28/92* Voice Memory Card ROM1 500VOC1.M03 12/20/91 Voice Memory Card ROM2 500VOC2.M03 13/10/91 To view the software release date on the memory devices in the Dialer, depress the SEQUENCE key and choose the Sequence function entitled VERSION.

  • Page 11: Introduction

    I.A. General Information and Theory of Operation The Microtel MCS 500 Dialer is a complete Automatic Dialing telemetry system, capable of fulfilling virtually any type of alarm monitoring or data acquisition need. The basic system is capable of monitoring alarm conditions on a variety of analog and digital channels, and advising personnel of the conditions which exist at the remote monitored site.

  • Page 12: Ii.a. System Description And Familiarization - Chassis Cards

    System Description and Familiarization - Chassis Cards The following section is intended to familiarize the user with the basic components of the Microtel MCS 500 Dialer. The system is housed inside a NEMA12 fiberglass enclosure. On the bottom side of the enclosure are five, 3/4 inch conduit-size holes for the routing of power lines, telephone lines, the system microphone, and alarm channel sensing conductors, and printer output connections.

  • Page 13: Ii.a.1 Lcd Panel And Keyboard

    II.A.1 LCD Panel and Keyboard The door of the inner chassis contains the system’s 20-key keyboard and the LCD display panel. These circuit modules are connected to the System Bus via a 20 conductor flat cable. II.A.2. System Bus Assembly Located in the upper section of the chassis is the System Bus.

  • Page 14: Ii.a.5. Cpu Card

    II.A.5. CPU Card The CPU card must occupy J1, the left most circuit card connector on the System Bus. The CPU Card contains the system’s primary microprocessor, program and data memory, and interface circuitry for the other cards connected to the bus. The card has a socket for a lithium battery which must be enabled to provide ongoing operation for the Real Time Clock, also located on the CPU Card.

  • Page 15: Ii.a.9. Real Voice Memory Card

    for the optional microphone used for the intercom audio monitoring functions. The Card also contains a small RJ style jack which accepts the carbon element telephone handset used for entering Real Voice speech for describing all alarm and monitoring channels. II.A.9.

  • Page 16: Ii.b.4. Printer Output Card

    II.B.4. Printer Output Card The printer Output card contains circuitry which allows the dialer to print alarm logs and other information on a standard parallel printer, employing a standard parallel interface. The printer card must interface to the printer via a cable assembly. If the printer Output Card is being added in the field, then the cable assembly must be routed through the enclosure wall as described in the Printer Card Installation instructions.

  • Page 17: Installation

    It should be noted that the LOW BATTERY indicator is only valid when the 120 VAC power is on. If the LOW BATTERY indicator stays on for more than 24 hours, the battery is in need of replacement. Contact Microtel for replacement batteries. The Microtel part number for the System Battery is #312156.

  • Page 18: Iii.b.2. Cpu And Real Voice Memory Lithium Cells

    These batteries do not recharge and should be replaced if they are found to have less than 2.5 volts. Contact the Microtel Customer Care hot line, at (504) 276-0571 for replacement batteries. The Microtel part number for the CPU and Real Voice lithium batteries is #312115.

  • Page 19: Iii.c.2 System Fuse

    The Microtel MCS 500 Dialer complies with part 68 of the FCC rules. On the inside of this unit is a label that contains, among other information, the FCC registration number and the Ringer Equivalence Number (REN).

  • Page 20: Iii.e. Initializing The System

    The Microtel MCS 500 Dialer may not be used on coin service equipment provided by the Telephone Company. Connection to party lines is subject to state tariffs (contact your state public utility commission or corporation commission for information).

  • Page 21: Iii.f. I/O Option Card Installation

    CLOCK When selected, this sequence makes a Real Time clock calibration signal available on the CPU. Initialize Default Data SYSTEM DATA When selected, this sequence Initializes all System Data, returning all data on the System Setup Screen to their default values. Performing this sequence during initial system startup returns all I/O Card Selections to SPARE cards.
  • Page 22 An overview of the “navigation” through the many screens which are accessed to configure and program the many features of the dialer may be found in the appendix chart entitled, System Screen Navigation Diagram. To configure the type and location of I/O cards in the system, access the System status Screen by pressing HALT.

  • Page 23: Iii.f.2. 8 Channel Digital Input Card

    III.F.2. 8 Channel Digital Input Card The 8 Channel Digital Input card is designed to accept up to eight channels of dry (un- powered), normally open or normally closed signal lines. The system provides a small sampling current (<10mA) to determine if the contact is open or closed. Wires from normally open or normally closed switches may be routed through the conduit port at the lower right side of the system.

  • Page 24: Iii.f.4. 4 Channel Digital Output Card

    III.F.4. 4 Channel Digital Output Card Each Digital Output Option card provides four SPDT 5 amp relays for controlling external devices and loads. Using telephone tone commands discussed later in this reference, each channel may be turned on or turned off. Additionally, the mode of each relay may be set to a latched or momentary configuration.

  • Page 25: Programming The System

    PROGRAMMING THE SYSTEM The Microtel MCS 500 Dialer is programmed and configured for operation using a keyboard programming system, described within this section. The programming methodology involves selecting a programmable item, editing it, and entering the change. Cursor control and item selection sequences are accomplished using three keys located on the system keypad.

  • Page 26: Iv.c. System Level Programming

    The following is a list of the different messages which may be programmed by the user for each type of channel or category: Message Duration Default Message System ID 6 seconds “Microtel System 500” Digital Input 3 seconds “Digital Input xx” Digital Output 6 seconds “Digital Output xx”...

  • Page 27: Iv.c.2. System Id Message

    When the entry is satisfactory, press the SELECT key to commit it to the system’s memory. Pressing a cursor control key (NEXT and PREVIOUS) will cause the highlighted cursor indicator to appear on either the next or the same field. IV.C.2.

  • Page 28: Iv.c.6. Access Code Number

    and entering any list number from list 00 to 15 value. The default list for all calls is list 01. (As will be noted in detail later, a special telephone number list 00 is reserved for those calls which must be placed regardless of any system call exclusion periods such as Call Period) IV.C.6.

  • Page 29: Iv.c.11. Power Failure Channel

    By using the cursor and Select keys, each week day may be individually programmed with information which tells the dialer when to call or when to postpone calls. The time period may be programmed from midnight (0000 hours) to one minute before midnight (2359).

  • Page 30: Iv.c.11.A. Power Failure Channel Id Text

    IV.C.11.a. Power Failure Channel ID Text The Channel ID text is the name given to a specific I/O channel. The name may be up to 16 alpha-numeric characters in length. The default Channel ID Text for the Power Fail Channel is POWER FAIL. To change the ID text, cursor to the field, and press the SELECT key.

  • Page 31: Iv.c.11.D. Return To Normal Reaction

    The MODE may be selected by cursoring to and highlighting the MODE field, and using SELECT to toggle among the various choices. A choice may be locked in by moving the cursor from that cell being programmed. IV.C.11.d. Return to Normal Reaction The RETURN to Normal selection tells the system what to do about channels which transition from an Alarm to Normal condition.

  • Page 32: Iv.c.11.H. Channel Latch Attribute

    IV.C.11.h. Channel Latch Attribute By selecting the Latch attribute (Yes or No toggle using the SELECT key), an alarm condition detected on any Input channel may be latched in for the duration of the call sequence. If an Input channel is selected as a Latched channel, a momentary occurrence of a fault will be retained by the system until a successful acknowledgment is obtained.

  • Page 33: Iv.c.12. Telephone Numbers And Lists

    IV.C.12. Telephone Numbers and Lists IV.C.12.a. Background on Directories and Lists The system has the ability to dial up to 64 telephone numbers organized as sixteen lists of 16 numbers each. Telephone numbers are programmed into a directory which may contain 64 separate numbers.

  • Page 34: Iv.c.12.B. Programming Directory Entries

    IV.C.12.b. Programming Directory Entries To Program Directory Entries, select DIRECTORY. The screen which results is as follows: The NEXT and PREVIOUS selections may be used to move about the directory from telephone number 01 to telephone number 64. Once a selection has been made, the Name, Number and Type may be programmed.

  • Page 35: Iv.c.12.C To Enter Directory Telephone Numbers Into Lists

    IV.C.12.c To enter Directory Telephone Numbers Into Lists Directory Telephone numbers may be entered into any of the 16 Telephone Number Lists by selecting the desired list from the List Screen. After selecting the desired Telephone Number List the Telephone Number List screen will appear.

  • Page 36: Iv.c.13. Real Time Clock

    IV.C.13. Real Time Clock The system contains a clock device which retains the time of day, day of week, and the calendar month and day. To program the Real Time Clock (RTC) cursor to the RTC value on the System Status Screen (pressing HALT will return control to the System Status Screen), and select if for editing.

  • Page 37: Iv.d.1.B. Digital Input Channel Id Message

    To change the ID test, cursor to the field, and press the SELECT key. The first character of the field will flash, indicating it is available for editing. Enter digits or alphabetical characters, filling the field with up to 16 characters of ID text. To enter alphabetical characters (including space-SP, and period-.) use a dual key entry preceded by the BLUE and RED keys.

  • Page 38: Iv.d.1.D. Return To Normal Reaction

    IV.D.1.d. Return to Normal Reaction The RETURN to Normal selection tells the system what to do about channels which transition from an Alarm to Normal condition. The channel RETURN to Normal selections are: CALL Begin placing calls if the channel returns to normal STATUS A transition back to Normal will not cause a call out IGNORE...

  • Page 39: Iv.d.1.I. Channel Alarm Condition

    IV.D.1.i. Channel Alarm Condition Not available as a programmable field, the Condition value shows the ALARM or NORMAL condition of each channel. IV.D.1.J. Digital Input Snooze Period The channel Specific Snooze Period overrides the System Level Snooze Period. The Snooze Period may be from 0001 to 9999 minutes. To program the Snooze Period, cursor to that field and select it for editing.

  • Page 40: Iv.d.2.A Analog Input Channel Id Text Label

    and PREVIOUS, to highlight the Analog I/O card of interest. Press the SELECT key to access the desired I/O card. Finally, select the Channel to be programmed from the Analog I/O Card Screen by highlighting the Channel and pressing SELECT. IV.D.2.a Analog Input Channel ID Text Label The Analog Input Channel ID Text is the name given to the selected analog channel in...

  • Page 41: Iv.d.2.B. Analog Input Channel Id Voice Message

    IV.D.2.b. Analog Input Channel ID Voice Message The Analog ID Message is a 6 second Real Voice message that verbally describes the Analog Channel parameter being monitored. Generally, the description of the Analog Channel must also contain the units of measure, for example “The Flow Rate in Gallons per Minute”.

  • Page 42: Iv.d.2.E. Telephone Numbers List

    IV.D.2.e. Telephone Number List The Telephone LIST value instructs the system which list to use when a specific alarm has occurred. The Lists from all current channels in alarm are merged together and calls are placed beginning with the highest priority list. The list value may be 00 to 15 with each list containing up to 16 telephone numbers from a directory of 64 total telephone numbers.

  • Page 43: Iv.d.2.J. Analog Input Channel Setpoints - High And Low

    IV.D.2.j. Analog Input Channel Setpoints -- High and Low Each Analog channel may be programmed with individual zero and span scaling values. Each such value may be 4 integer digits in length and should correlate to the unit of measure for that channel. Enter the values by selecting those fields and entering digits in a manner consistent with other numeric entries.

  • Page 44: Iv.d.3.A Digital Output Channel Id Text Label

    IV.D.3.a Digital Output Channel ID Text Label The Digital Output Channel ID Text is the name given to the selected Output channel in its monitoring application. The name may be up to 16 alpha-numeric characters in length. To change the ID text, cursor to the field, and press the SELECT key. Enter digits or alphabetical characters, filling the field with up to 16 characters of ID text.

  • Page 45: Iv.d.3.C. Digital Output Channel Condition

    IV.D.3.c. Digital Output Channel Condition The condition of a Digital Output Channel describes its On or Off state. By selecting this field and using either of the cursor keys, the condition of the relay may be toggled form ON to OFF or from OFF to ON. IV.D.3.d.

  • Page 46: Iv.d.4.A. Printer Output Enable

    IV.D.4.a. Printer Output Enable To enable and disable the printer access the first field in the Printer Setup screen. By using the SELECT key, the printer enable will toggle between the two selections. Lock in the desired choice by using the cursor key to move away from the field. IV.D.4.b.

  • Page 47: Local System Operation

    LOCAL SYSTEM OPERATION After all system programming has been accomplished, data may be viewed for verification or viewed during the course of normal system operation. Viewing each of the card and channel detail screens is accomplished in the same manner which the various values were accessed for programming.

  • Page 49: V.a.3. Analog Card

    To select an individual Digital Input Channel for detailed information, use the cursor control keys NEXT and PREVIOUS to highlight the channel and press SELECT to access it. Doing so will result in a detailed view of the Digital Input Channel information, as shown above.

  • Page 50: Putting The System Into The Active Or Run Mode

    Use the cursor keys to highlight the desired Digital Output Channel within the selected Output Card, and select the channel using the SELECT key. The LCD panel will then display the detailed information for that individual Digital Output Channel. V.B. Putting the System into the Active or Run Mode The system may be placed into the active Run mode by pressing the RUN key.
  • Page 51 The system is in an Active Call mode An unacknowledged Alarm is present The Alarm Channel is in the Active Mode The system is within the Call Period The Digital Input channel has a valid call list The Call List has valid telephone numbers The telephone line is operational After dialing the telephone numbers, the system will begin to recite a message indicating all the alarm conditions which exist.

  • Page 52: When A Call Is Placed To The System

    As shown in the Remote Operations instructions, a # key depressed on the called telephone will allows the opportunity to enter an Access Code, without having to effect an alarm acknowledgment to the system. V.E. When a Call is Placed to the System If a call is placed to the system which satisfies the number of rings programmed into the ring count register during the system set-up phase of programming, the system will answer the call and deliver a current status message.

  • Page 53: Vi. Remote System Operation

    REMOTE SYSTEM OPERATION The Microtel MCS 500 contains numerous capabilities when operated in remote mode. These functions are only accessible after successful entry of the access code. Successful entry of the access code during call-in or call-out sequence is identified by the system responding “Access Code Accepted-System Ready”.

  • Page 54: Vi.e. Intercom Functions

    Digital Input Channel (01 through 40). After entry of the desired Digital Input Channel, access will be granted to the following functions. Enter the digit corresponding to the desired function. Play or Change ID Message Query Current Condition Query or Change Digital Input Channel Mode Query or Change Telephone List Query or Reset Digital Input Channel Totalizer Query or Reset Total Time In Alarm Accumulator...
  • Page 55 VI.F. Voice Mail Message Entry, Access, and Delivery Enter 5 from the Remote Operation Basepoint (“System Ready”) to access the Voicemail Message Functions. Following such an entry, the system will prompt for a specific Voicemail Function Code. Play or Change Voicemail Message Query or Change Voicemail Telephone Number Terminate Call and Dial Voicemail Telephone Number Clear Voicemail Message...

  • Page 56: System Maintenance

    System Maintenance VII.A. Adjusting System Amplitude Levels There are only three audio amplitude adjustments necessary on the Microtel MCS 500 dialing system. If the system contains the speakerphone-intercom option, then the adjustment labeled R54-Mic Gain will control the sensitivity of the microphone connected to the MCS 500 system.

  • Page 57: Vii.d. Cpu Clock Battery

    3 and 4. After the I/O card selection has been initialized (Reference section III.E), the unit is ready for programming VII.F Customer Service If problems develop with the system or with the installation process, call Microtel at 504- 276-0571.

  • Page 58: Appendices

    Appendices Physical Installation Diagram Electrical Installation Diagram Screen Navigation Diagram Remote Operation Procedure Flowchart Analog Channel Setup and Calibration Example Installation Checklist Directory Telephone Number Worksheet Telephone List Worksheet...
  • Page 59 MCS 500 Electrical Installation This drawing describes the recommended method of connecting monitored equipment to the MCS 500 Series Automatic Dialer. I/0 Option boards should be installed in the I/0 bus from left to right, starting with card slot position #1. Conductors from monitored equipment should enter the MCS 500 Enclosure through one of the conduit ports on the lower side of the cabinet.
  • Page 60 MCS 500 Electrical Installation (continued)

  • Page 61: Electrical Installation Diagram

    MCS 500 Physical Installation Mount the system on a wall or other vertical surface, away from and protected from harsh weather extremes. Mounting the unit on a 3/4 inch plywood back panel is ideal. It is also recommended that the unit not be placed in close proximity to high voltage, electrical equipment.
  • Page 62 MCS 500 Physical Installation (continued)

  • Page 63: Screen Navigation Diagram

    MCS 500 Screen Navigation Diagram...

  • Page 64: Remote Operation Procedure Flowchart

    MCS 500 Remote Operation Procedure Flowchart Remote Operations Base Point “System Ready” [Select Category 0–7] System Category “Please Select the System Function” [Enter Digit] System Recites ID Message “Please Enter the System ID Message Now” [Speak Message] System Recites Current Alarm Status Message System Recites All Call Terminate Mode Information “Please Select the Call Terminate Mode”...
  • Page 65 Analog Input Category “Please Select the Analog Input Channel” [Enter XX] “Analog Input Channel XX, Ready” [Enter Digit] System Recites Analog Channel ID Message “Please Enter the ID Message Now” [Speak Message] “Analog Input Channel XX is (in Hi Alarm, Lo Alarm or Normal), the Reading is RRRR” “Analog Input Channel XX Mode is (Active, Not Active, or Not Available)”...
  • Page 66 Telephone Directory Category “Please Select the Directory Number” [Enter DD] – “Directory Number DD, Ready” Directory Number DD is Telephone Number (telephone number)” “Please Enter the Telephone Number” [Enter Digits followed by *] Advance to Next Directory Number Return to Previous Directory Number Remote Operation Conventions The *key terminates variable length numeric entries.

  • Page 67: Analog Channel Setup And Calibration Example

    MCS 500 Analog Channel Setup and Calibration Example An analog channel needs the ZERO and SPAN first. Since this is a 4 to 20 mA input channel you first need to know what value your transducer is reading at 4mA and at 20mA.

  • Page 68: Installation Checklist

    MCS 500 Automatic Dialer Installation Checklist Topic Item Page System Installation ___ Physical System Installation ___ Connecting Electrical Power ___ Telephone Line Installation ___ Battery Activation I/O Card Installation ___ Digital Input Card Installation ___ Analog Input Card Installation ___ Digital Output Card Installation ___ Printer Output Card Installation ___ Apply Power and Initialize System ___ I/O Card Selection and Initialization...

  • Page 69: Directory Telephone Number Worksheet

    MCS 500 Directory Telephone Number Worksheet Phone Number Name Type...

  • Page 71: Telephone List Worksheet

    MCS 500 Directory Telephone List Worksheet Telephone List 01 Telephone List 02 Directory Number Name Directory Number Name Index Index Telephone List 03 Telephone List 04 Directory Number Name Directory Number Name Index Index...
  • Page 72 Telephone List 05 Telephone List 06 Directory Number Name Directory Number Name Index Index Telephone List 07 Telephone List 08 Directory Number Name Directory Number Name Index Index...
  • Page 73 Telephone List 09 Telephone List 10 Directory Number Name Directory Number Name Index Index Telephone List 11 Telephone List 12 Directory Number Name Directory Number Name Index Index...
  • Page 74 Telephone List 13 Telephone List 14 Directory Number Name Directory Number Name Index Index Priority List Telephone List 0 Telephone List 15 Directory Number Name Directory Number Name Index Index...

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