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Amplicom PowerTel 500 User Manual

Cordless handset and base
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Summary of Contents for Amplicom PowerTel 500

  • Page 1 PowerTel User Guide...
  • Page 2 A glAnce PowerTel 500 Cordless handset and base Incoming Volume up/down call light Memory 2 Memory 1 Up/Redial 35dB Boost Headset socket Display (Headset not included) Enter Menu/ Mute/Delete Phonebook/ Save/OK Internal call Recall External call/ Handsfree End call...
  • Page 3 t A glAnce PowerTel 502 Cordless handset and charger base You will only have this extra handset and charger base if you purchased a PowerTel 502 pack. Incoming Volume call light up/down Memory 1 Memory 2 35dB Boost Up/Redial Display Headset socket (Headset not Enter Menu/...
  • Page 4 Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

  • Page 5: Table Of Contents

    ONTENTS Getting started........7 Dial a number in your phone book... 19 Check box contents ......8 Dial a number using the quick dial buttons ......19 Set up your phone system in four simple steps......9 Adjust the handset earpiece volume ..20 Connect your base ......
  • Page 6 ONTENTS Deregister a handset ......24 Switch auto talk on or off....35 Find handset........25 Change backlight timer ..... 36 Power failure – what to do ....25 Switch confirmation beep on or off . 36 Using your menu ....... 27 Select base .........
  • Page 7 ONTENTS Delete a phone book entry or Reset to default settings ....54 all entries ..........44 Help and support....... 55 Copy phone book entries to Troubleshooting guide ...... 56 another registered handset....44 General information......59 Using your quick dial Safety information......60 memory buttons .......
  • Page 8 Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

  • Page 9: Getting Started

    Getting started Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

  • Page 10: Check Box Contents

    If you have purchased a PowerTel 502 pack you should have: NiMH batteries Important: use only the power adapters, telephone line cord and batteries supplied with your PowerTel 500 or 502 otherwise your phone may not work. Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

  • Page 11: Set Up Your Phone System In Four Simple Steps

    Important: use only the power adapters, telephone line cord and batteries supplied with your PowerTel 500 or 502 otherwise your phone may not work. Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

  • Page 12: Install Your Batteries

    ETTING STARTED 2 Install your batteries i. Insert your two rechargeable batteries into your handset. Make sure they’re the right way round so ‘+’ lines up with ‘+’. ii. Replace your handset’s battery compartment cover. 3 Charge your handset So it can charge fully, place your handset on its base to charge for at least 15 hours (make sure the power socket is switched on!).

  • Page 13: Powertel 502 Users Only

    ETTING STARTED PowerTel 502 users only 1 Connect your charger base Plug the other power adapter that’s already attached to your charger base into your mains power wall socket and switch the power on. 2 Install your batteries Follow the instructions on page 10. 3 Charge your handset So it can charge fully, place your handset on its charger base to charge for at least 15 hours (make sure the power socket is switched on!).

  • Page 14: Attach The Belt Clip (Optional)

    Simply turn the handset over and slot the belt clip securely into the two holes located on either side of the handset. Your PowerTel 500 or 502 is now ready for use! Private exchanges: if your phone is going to use a private exchange (for example, if you have to dial ‘9’...

  • Page 15: Handset Display Icons Explained

    ETTING STARTED Handset display icons explained The following icons appear in your handset display to indicate: Menu Confirm / OK Phone book mode There is more information to view on the left There is more information to view on the right Battery status Ringer off Keylock is on...
  • Page 16 ETTING STARTED Call in progress Boost receiver volume is on (Icon will flash) Mute handset microphone You have new calls When steady, the handset is in range of the base When flashing, the handset is out of range of the base Internal call in progress Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

  • Page 17: Phone Menu Guide

    ETTING STARTED Phone menu guide Use this section to find your way around the menu display on your phone. How to use your phone menu display When you’ve set up your phone and everything’s connected, use your menu display to do things with your phone – from making and receiving calls to setting up user profiles and saving phone numbers.
  • Page 18 ETTING STARTED Select a function: scroll using until the function you’re looking for is highlighted and then press Enter digits or letters: use your keypad. Confirm or save an entry or action: press Cancel and return to standby: press Note: if you don’t do anything, your phone will automatically go on standby after 20 seconds.

  • Page 19: Making And Receiving Calls

    Making and receiving calls Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

  • Page 20: Make A Call

    AKING AND RECEIVING CALLS Making and receiving calls Make a call 1. Enter the number you wish to call using your handset’s keypad. 2. If you make a mistake, press to delete it. 3. Dial the number by pressing 4. End your call by pressing End a call Press Take a call...

  • Page 21: Call Back A Previous Caller

    AKING AND RECEIVING CALLS Call back a previous caller Your phone stores the last 30 incoming calls. 1. Open the incoming calls list by pressing 2. Scroll to find the number you want to call back using then press Dial a number in your phone book To store a phone number in your phone book, see page 43.

  • Page 22: Adjust The Handset Earpiece Volume

    AKING AND RECEIVING CALLS Adjust the handset earpiece volume Your handset earpiece volume is louder than a standard phone. But you can still increase or decrease the volume to suit you. To adjust the volume while you’re making a call, push the button on the side of the handset up or down.

  • Page 23: See Call Length

    AKING AND RECEIVING CALLS Note: you can’t boost volume using when using handsfree calling. See call length You can see the call time on your display. Use a headset (not included) Simply plug your headset into the headset socket marked on the right side of the handset.

  • Page 24: Lock And Unlock The Handset Keypad

    AKING AND RECEIVING CALLS Lock and unlock the handset keypad You can still answer calls as usual when your keypad is locked. To lock the keypad, press and hold for 2 seconds. The icon will be displayed. To unlock, press and release then immediately, press and release Note: the following features: Make an internal call, Transfer an external...

  • Page 25: Transfer An External Call Internally

    AKING AND RECEIVING CALLS Transfer an external call internally 1. During your external call, press and hold until a short beep is heard, then enter the internal call number of the handset you want to transfer the call to e.g. 2 (to transfer the call to Handset 2). 2.

  • Page 26: Register A Handset

    AKING AND RECEIVING CALLS Register a handset You only need to register a handset if it has become de-registered from the base or if you’ve purchased a new handset separately. Important: make sure any handset you’re registering is fully charged before you try to register it.

  • Page 27: Find Handset

    AKING AND RECEIVING CALLS To deregister a handset 1. Open your menu by pressing , then scroll using until you highlight Handset and press 2. Scroll using until you highlight Registration, and press Then scroll to highlight De-register and press 3.
  • Page 28 Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

  • Page 29: Using Your Menu

    Using your menu Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

  • Page 30: Priority/Default Setting

    SING YOUR MENU Using your menu For information on your phone book, please go to page 42. Priority/Default Setting If you are the main user of this telephone you should change the settings in the menu so that they are just right for you. These settings will be memorised automatically whenever you wish to make or answer a call.

  • Page 31: Change A Profile's Handset Volume

    SING YOUR MENU 4. Delete the current name by pressing 5. Enter a new name (up to ten letters) and press Change a profile’s handset volume You have a choice of five volume levels. 1. Open your menu by pressing , then scroll using until you highlight Profile and press...

  • Page 32: Change A Profile's Tone ('Equaliser') Setting

    SING YOUR MENU Change a profile’s tone (‘equaliser’) setting 1. Open your menu by pressing , then scroll using until you highlight Profile and press 2. Scroll using until you highlight Profile 1 or 2 and press 3. Scroll using until you highlight Equaliser and press 4.

  • Page 33: Choosing Which Profile To Use

    SING YOUR MENU 4. Scroll using until you highlight the handset (e.g. 2, 3 or 4) you want to copy the profile to, and press 5. On the handset you’re copying the profile to: to confirm, press Or to cancel, press Choosing which profile to use You need to use a handset to choose a profile to use for a call –...

  • Page 34: Change The Handset Ringer Melody

    SING YOUR MENU Change the handset ringer melody You have a choice of ten ringer melodies. 1. Open your menu by pressing , then scroll using until you highlight Handset and press 2. Ring tone is highlighted, press 3. Scroll using until you highlight External or Internal and press 4.

  • Page 35: Change The Tone ('Equaliser') Setting33

    SING YOUR MENU Change the tone (‘equaliser’) setting 1. Open your menu by pressing , then scroll using until you highlight Handset and press 2. Scroll using until you highlight Equaliser and press 3. You’ll see the setting. 4. Change the tone setting using and press Note: to adjust tone while you’re making a call, press the button to...

  • Page 36: Change Handset Name

    SING YOUR MENU 3. You’ll see the current boost memory setting (e.g. Off). 4. Change the boost memory setting using and press Change handset name 1. Open your menu by pressing , then scroll using until you highlight Handset and press 2.

  • Page 37: Change Contrast

    SING YOUR MENU Change contrast You have a choice of five screen contrast levels so you can set the display to how you find it most easy to read. 1. Open your menu by pressing , then scroll using until you highlight Handset and press 2.

  • Page 38: Change Backlight Timer

    SING YOUR MENU Change backlight timer You have a choice of 10, 20, 30 or 40 seconds before the backlight timer switches off. 1. Open your menu by pressing , then scroll using until you highlight Handset and press 2. Scroll using until you highlight Backlight time and press 3.

  • Page 39: Select Base

    SING YOUR MENU Select base You can use this feature if your handset is registered to more than one base. 1. Open your menu by pressing , then scroll using until you highlight Handset and press 2. Scroll using until you highlight Select base and press 3.

  • Page 40: Change Date/Time

    SING YOUR MENU Change date/time 1. Open your menu by pressing , then scroll using until you highlight Time and press 2. Scroll using until you highlight Date and Time and press 3. Enter the day, month, year and hours (your handset has a 24-hour clock) and press Change clock hours to 12- or 24-hour format 1.

  • Page 41: Set Alarm

    SING YOUR MENU Set alarm 1. Open your menu by pressing , then scroll using until you highlight Alarm and press 2. Scroll using until you highlight Set alarm (your alarm uses a 24-hour clock) and press 3. Enter the time you want your alarm to go off at either Once, Every Day, Mon to Fri or Off and press 4.

  • Page 42: Base Settings

    SING YOUR MENU Base Settings Change base ringer melody You have a choice of ten base ringer melodies. 1. Open your menu by pressing , then scroll until you highlight Base settings and press 2. Ring tone is highlighted, press 3.

  • Page 43: Change System Pin Code

    SING YOUR MENU Change system PIN code 1. Open your menu by pressing , then scroll using until you highlight Base settings and press 2. Scroll using until you highlight System PIN and press 3. Enter your old PIN code (default PIN is 0000) and press 4.

  • Page 44: Using Your Phone Book

    SING YOUR PHONE BOOK Using your phone book You can store, alphabetically, up to 200 names and their phone numbers in your phone book. To quickly find a phone book entry, simply enter the first letter of the name you’ve stored. Note: each phone book entry allows for up to 16 letters for any name and up to 24 digits for any phone number.

  • Page 45: Enter A Name And Number In Your Phone Book

    SING YOUR PHONE BOOK Note: to enter the same letter twice, simply enter the letter and then wait until the cursor moves to after the letter you’ve entered, before entering it again. Enter a name and number in your phone book 1.

  • Page 46: Delete A Phone Book Entry Or All Entries

    SING YOUR PHONE BOOK 5. Press to delete digits and use the keypad to enter new ones, then press 6. Scroll using to choose a ringer melody for this entry and press Delete a phone book entry or all entries 1.
  • Page 47 SING YOUR PHONE BOOK Important: when you copy all entries to a handset, all existing entries will be deleted. To prevent this from happening you can use the “Copy append mode”. 1. Open your phone book by pressing 2. Scroll using to find the entry or entries you want to copy and press 3.

  • Page 48: Using Your Quick Dial Memory Buttons

    SING YOUR QUICK DIAL MEMORY Using your quick dial memory buttons You can store a name (max. 16 characters) and a telephone number (max. 24 digits) under each of the quick dial memory buttons: Store a quick dial name and number 1.

  • Page 49: Delete A Quick Dial Entry

    SING YOUR QUICK DIAL MEMORY Delete a quick dial entry 1. Choose the quick dial entry to delete by pressing either 2. Press . Scroll to Delete entry and press 3. Display will show Delete entry? Press to confirm or to cancel.

  • Page 50: Using Your Calls List

    SING YOUR CALLS LIST Using your calls list Note: you must subscribe to your network provider’s Caller Display/Caller ID service for this feature to work. A quarterly fee may be payable. Incoming call telephone numbers should appear in your calls list. If you have the caller’s number stored in your phonebook the name will be displayed instead.

  • Page 51: Store Numbers From Your Calls List To The Phonebook

    SING YOUR CALLS LIST Store numbers from your calls list to the phonebook It’s easy to store incoming call numbers to your phone book. 1. Press to open your calls list at the most recent entry. 2. Scroll using to find the entry you want to store and press 3.

  • Page 52: Delete All Calls List Entries

    SING YOUR CALLS LIST Delete all calls list entries 1. Press to open your calls list at the most recent entry. 2. Scroll until you highlight Delete all and press 3. The display will show Delete all Calls? Press to cancel. Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

  • Page 53: Use On A Private Branch Exchange

    Use on a private branch exchange Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

  • Page 54: To Set The Recall Time

    SE ON A PRIVATE BRANCH EXCHANGE Use on a private branch exchange If your phone’s on an exchange (e.g. you need to dial 9 to get an outside line), you can transfer calls and use call back by using the R button. You’ll need to check your private exchange manual to find out which timing to use for your exchange.

  • Page 55: Using Additional Services

    SE ON A PRIVATE BRANCH EXCHANGE Note: you can also insert a dialling pause with a phone number in your phone book. Using additional services Your phone should be able to support services such as call waiting and conference calls. You’ll need to check with your telephone network provider for further information on these services.

  • Page 56: Reset To Default Settings

    SE ON A PRIVATE BRANCH EXCHANGE Reset to default settings Important: if you reset to default settings your phone book, calls list and redial list aren’t deleted. To reset to default settings 1. Press for 10 seconds. 2. Confirm or cancel the reset to default settings by pressing Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

  • Page 57: Help And Support

    Help and support Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

  • Page 58: Troubleshooting Guide

    ELP AND SUPPORT Help and support If you need some help and you’re in the UK, please first check and see if your problem can be solved using the troubleshooting guide below. If it can’t , please call us on 0844 800 6503 (using a UK landline, at time of going to print: calls cost 6p for connection charge and then 5p a minute.
  • Page 59 ELP AND SUPPORT I keep losing my connection 1. Make sure you aren’t too far from the base (in ideal conditions, it should work up to 300 metres outdoors and up to 50 metres indoors). 2. The base may not be in an ideal location – consider moving it. My handset keeps switching off 1.
  • Page 60 ELP AND SUPPORT There is interference in the earpiece and/or internet connection is very slow when using the phone You must plug the phone into the wall socket via an ADSL filter if you have broadband internet on your phone line. Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

  • Page 61: General Information

    General information Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

  • Page 62: Safety Information

    ENERAL INFORMATION Safety information Please make sure you read this User Guide carefully. Intended use This phone is suitable for use on a public telephone network. Any other use is considered unintended use. Unauthorised modification or reconstruction isn’t permitted. Do not open the device and attempt any repair work yourself. Phone location Make sure your phone: direct sunlight.

  • Page 63: Power Supply

    ENERAL INFORMATION Power supply Important: use only the power adapters supplied with your PowerTel 500 or 502. Power failure can affect your phone and equipment. This telephone cannot be used to make calls in the event of a power failure. Alternative arrangements should be made for access to emergency services.

  • Page 64: Disposal

    ENERAL INFORMATION Hearing aid compatibility You phone works with most popular hearing aids. However, given the wide range of hearing aids available, we can’t guarantee that your phone will function fully with every hearing aid. Important: your phone can produce very high sound when Boost is switched on.

  • Page 65: Technical Details

    ENERAL INFORMATION Technical details Standard DECT¹ GAP² Power supply (base station) Range Outdoors Approx 300m Indoors Approx 50m Standby Up to 100hrs Maximum Talk Time Up to 10hrs Rechargeable batteries Dialling mode Tone (DTMF) Pulse Optimum ambient temperature 0˚C to 45˚C Optimum relative humidity 20% to 80% Recall...

  • Page 66: Default Settings

    ENERAL INFORMATION Default settings To reset to default settings, please see page 54. Cordless handset default settings Language English Handset name PowerTel Handset ringing melody (external) Handset ringing melody (internal) Handset ringing volume Base ringing melody Base ringing volume Keypad beep Auto talk Contrast Backlight time...

  • Page 67: Maintenance And Guarantee

    Maintenance and guarantee Maintenance Guarantee AMPLICOM equipment is produced and tested according to the latest production methods. The implementation of carefully chosen materials and highly developed technologies ensure trouble free functioning and a long service life. The terms of the guarantee do not apply where the cause of the equipment malfunction is the fault of the telephone network operator or any interposed private branch extension system.

  • Page 68: Declaration Of Conformity

    If your equipment shows signs of defect during the period of guarantee, please return to the sales outlet in which you purchased the AMPLICOM equipment together with the purchase receipt. All rights to claims under the terms of guarantee in accordance with this agreement must be asserted exclusively with regard to your sales outlet.

  • Page 69: Index

    Index Helpline 0844 800 6503 (See page 56 for costs and hours of operation)
  • Page 70 NDEX Confirmation beep 36 Adjusting the handsfree volume 20 Connecting the base and charger 9-10 Adjusting the earpiece volume 20 Contrast 35 Alarm 39 Auto talk 35 Date/time 38 Declaration of Conformity 66 Backlight timer 36 Default settings 64 Base ringer melody 40 De-register a handset 24-25 Base ringer volume 40 Dial mode 53...
  • Page 71 NDEX Language 37 Find a handset 25 Lock keypad 22 Guarantee 65 Maintenance 65 Handset deregistration 24-25 Making a call 18 Handset name 34 Making internal calls 22-23 Melody 32, 40 Handset registration 24 Handset ringer melody 32 Menu guide 15-16 Handset ringer on/off 21 Muting the microphone 21 Handset ringer volume 32...
  • Page 72 NDEX Quickdial 19, 46-47 Take a call 18 Talk time display 21 Recall 52 Technical details 63 Redial 18 Tone control 33 Transferring external calls internally 23 Register a handset 24 Remember boost 33 Troubleshooting 56-58 Reset to default settings 54 Ringer melody 32, 40 Unlock keypad 22 Ringer on/off 21...
  • Page 74 Distributed by: Audioline GmbH, D-41460 Neuss JAN 10 – ISSUE 1.

This manual is also suitable for:

Powertel 502

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