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GoldenNet ET-747S User Manual

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IP Phone
User Manual
ET-747S (SIP)
ET-747H (H.323)
Version 4.0/121104
GoldenNet Technology Inc.
www.togoldennet.com.tw

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Summary of Contents for GoldenNet ET-747S

  • Page 1 IP Phone User Manual ET-747S (SIP) ET-747H (H.323) Version 4.0/121104 GoldenNet Technology Inc. www.togoldennet.com.tw...

  • Page 2: Table Of Contents

    3.1.3 Static IP Method...................20 GK / P ............21 EGISTRATION TO ROXY ERVER 3.2.1 Registration to a gatekeeper (ET-747H)..........21 3.2.2 Registration to a proxy server (ET-747S) ..........22 ..............24 EGISTRATION TARTUP MESSAGE “V ” ............28 ONFIGURATIONS UNDER ITEM 3.4.1 View current network settings ..............28 3.4.2...
  • Page 3 ET-747 IP Phone User Manual .............33 ETWORK ONFIGURATION ON WEB 4.1.1 Basic.....................33 4.1.2 Others....................33 4.1.2.1 MAC Address –................33 4.1.2.2 NTP Server –..................33 4.1.2.3 Time Zone – ..................33 H.323 C ..............34 ONFIGURATION ON WEB 4.2.1 H.323 Parameters ................34 4.2.2 Forward Mode ..................34 4.2.3 Advanced....................34 4.2.3.1...
  • Page 4 ET-747 IP Phone User Manual )....42 HECK CALL HISTORY INCOMING OUTGOING MISSED CALLS ....................43 EDIAL ....................43 ORWARD ...................43 RANSFER 5.6.1 Blind Transfer ..................43 5.6.2 Consultant Transfer ................43 ....................44 PHONE BOOK AND SPEED DIAL ............44 ATTACHMENT ....................46 ..................46 EFINITIONS H.323 I ..............47 NTEROPERABILITY SIP I...

  • Page 5: Overview

    1 Overview 1.1 Introduction GoldenNet Technology Inc. believes that the next generation networks based on VoIP technologies will change the way people communicate with each other and people will benefit a lot from the technologies. The usage of the technologies should be simple to most users, the users should only find the benefits without facing the technology barriers.

  • Page 6: Key Features

    1.2 Key Features Following H.323 version 4 standard ( ET-747H ) : • Support Fast start, Tunneling and H.245 DTMF relay. Following RFC-3261 SIP standard (ET-747S) : • Support password authentication using MD5 digest and RFC-2833 for DTMF relay. Dynamic IP support (DHCP and PPPoE) : •...
  • Page 7 ET-747 IP Phone User Manual Support Silence Suppression, VAD (Voice Activity Detection), CNG • (Comfort Noise Generation) : Silence suppression can save about half of the network bandwidth needed during normal VoIP conversation. Ping function supported : • Ping other device in the Internet from ET-747 to make sure the Internet connection is ok.

  • Page 8: Hardware Specification

    Output: +7V DC, 800mA 8 Ohm/0.2 Watt speaker for speakerphone operation Speaker 19cm(W)x23cm(D)x9cm(H) Dimension 870 g Weight 32 - 104°F (0 – 40°C) Operating Temperature 10%-95% (non-condensing) Humidity UL/EN/FCC Class B EMI Compliance Table 2. Hardware Specification of ET-747H and ET-747S...

  • Page 9: Basic Installation

    ET-747 IP Phone User Manual 2 Basic Installation 2.1 Appearance Introduction 2.1.1 Key parts of the ET-747 The key parts of the ET-747 series IP Phone are shown in figure 1, including the followings : 1. 2x16 LCD Display 5. Handset 2.

  • Page 10: Rear And Back Side Panel Of The Et-747

    ET-747 IP Phone User Manual 2.1.2 Rear and Back side Panel of the ET-747 The rear and back side panel illustration is shown in figure 2 and 3, main parts include : 1. RJ-45 Ethernet Port 2. RJ-45 Ethernet Port 3.

  • Page 11: Keypad Definition

    ET-747 IP Phone User Manual 2.1.3 Keypad Definition Figure 3. Keypad illustration Light The red light goes on-off when there is an incoming call. LCD Display Menu and all status shall be displayed for users. “ UP” Key When the IP phone is entered into the menu selection, this key is used to scroll up the menu items.
  • Page 12 ET-747 IP Phone User Manual “ DOWN” Key When the IP phone is entered into the menu selection, this key is used to scroll down the menu items. And when the IP phone is editing some menu item’s contents, this key is used as “...
  • Page 13 ET-747 IP Phone User Manual button light will turn on-off. User can press this button to try to register again to their service provider. MESSAGE This is for future use of functions upgrade. 10. Menu / OK When the I P phone is at idle state, this key is used as “Menu”...
  • Page 14 ET-747 IP Phone User Manual When a call is incoming and this IP phone is ringing, by pressing this “Transfer” key and then another IP phone’s number can transfer the call immediately to another party without answering the call. 14. Redial / Dial When the IP phone is off-hooked and dialed some number, this key is pressed to call out.

  • Page 15: Lcd Menu List

    ET-747 IP Phone User Manual 2.2 LCD Menu List following is the roadmap of the menu on your IP phone. SIP & H.323 share similar menu, different parts are written sep arately. Network Va IP Address Network Mask Default Route DNS Server Ping Quota...
  • Page 16 ET-747 IP Phone User Manual Number Password Login ID (Yes / No) Proxy On If Yes: Proxy Address oxy Port (Yes / No) Outb ound Proxy If Yes: bound Proxy IP Outbound Proxy Port (Yes / No) RTPLowBW Forward Mode (Yes / No) Immediate If Yes:...
  • Page 17 ET-747 IP Phone User Manual Network MAC Addres NTP Server Resta rt Count Process (Yes / No) Bypass Server (Yes / No) Jit ter Buffer (Yes / No) Au to Upgrade Phone A dvanced Codec G.711u G.711a G.729 G.723 Voice (Yes / No) VAD Noise Level Volume...
  • Page 18 ET-747 IP Phone User Manual Platform Billing Server User Name Password Confirm Password Statistics User Statistics User Stati stic ne Stastic hone Statist Call Mis Call Re ceived Call Di aled Additment nternational y Country Code Area Pre fix Code...

  • Page 19: Installation Environment

    ET-747 IP Phone User Manual 2.3 Insta llation Envi ronment Figure 4. Inst allation Environment Step 1： ease take out your IP ph one and its handset. Then connect your handset to phone by plugging the left jack of handset. If you use RJ-45 broadband connection, please connect your network cable from your broadband modem to WAN port of your IP phone, such as NAT、HUB、ADSL、...

  • Page 20: Configuration From Keypads

    ET-747 IP Phone User Manual Configuration from Keypads The ET-747 series IP Phone is designed to be installed and used very friendly and easily, so, almost all the configurations can be done through the keypads and LCD screen display on the phone set in a few minutes. In order to make a VoIP call, please do the configurations through keypads as described in the following few sections.

  • Page 21: Pppoe Method

    ET-747 IP Phone User Manual 3.1.2 PPPoE Method Most of the broadband network environment provided now by ISP is the ADSL connection, under this environment, the IP Phone can directly connect to the ADSL modem by setting the PPPoE account (user name and password) provided by ADSL service provider, please follow below.

  • Page 22: Registration To Gk / Proxy Server

    ET-747 IP Phone User Manual Registration to GK / Proxy Server fter the network environment is set and connected to Internet, you gister the IP Phone to the H.323 gatekeeper or SIP Proxy server by the accou om your VoIP vendor/operator. Please choose one of the following meth ods to gister to a gatekeeper or proxy server depends on your IP P hone model.

  • Page 23: Registration To A Proxy Server (Et-747S)

    NAT environment. 3.2.2 Registration to a proxy server (ET-747S) When the VoIP vendor/operator is running the SIP syste m, use the ET-747S to register to the proxy server. Configure the following parameters to do th e registration. Conf igure ►...
  • Page 24 ET-747 IP Phone User Manual E. (Yes / No) Outbound Proxy – please set this item to Yes if the registration needs to pass through the Outbound Proxy server. Notice : Most of the proxy server now have the built-in ability to let IP Phone pass through the NAT/router devices, and this pass-through function does not...

  • Page 25: Registration / Startup Message

    The number inside braces () is the IP phone’s number. SIP (Proxy Off) Date Time Means that the ET-747S is working OK and ready for outgoing / incoming calls. But the “Proxy On” flag is “No”, i.e. the IP Phone not need...
  • Page 26 ET-747 IP Phone User Manual o register. In this case, can call the IP ad dress of other IP Phone directly. (c). When the IP Phone is configured to use a gatekeeper or proxy server, but not yet registered successfully or failed, the LCD screen will display the following message: Registering (number) Date...
  • Page 27 ET-747 IP Phone User Manual DHCPFail (number) Date Time Means that the IP phone is configured to use DHCP to get IP address, but the DHCP procedure failed (can not find a DHCP server or the DHCP server rejected the IP assignment). The IP phone can not make any calls and e on-hook / off-hook f unctions can not work, can not hear any sound on e handset and the speaker.
  • Page 28 ET-747 IP Phone User Manual play the following me ssage : FWD(number) Date Time Means that the ET-747H is working OK and ready for outgoing/incoming calls. But for any incoming call, it will be forwarded to the “Immediate Forward Number”, this IP Phone will not ring.

  • Page 29: Configurations Under "View " Item

    ET-747 IP Phone User Manual Configurations under “Vi ew” item Under the “View” menu item , there are many submenu items, these items are mainly fo r quick information about t he current status of the IP Phone and also provide som simple functions to check the network status of the IP Phone, escr ed b low : 3.4.1 View current network settings...

  • Page 30: Display Current Software Version

    ET-747 IP Phone User Manual restar ) action in that the “warm restart” will do t he “un-registration” process to gatekeep er or proxy server if the IP Phone is registered, and the “warm restart” ill also disconnect the modem connection if modem is connected. 3.4.5 Display current software version By selecting the “View”...

  • Page 31: Forward" Configurations

    ET-747 IP Phone User Manual 3.5 “Forward” Configurations The ET-747 series IP Phone supports three different kinds of call forward functions, please select “Configure” ”Forward mode” for these three kinds of selecti on : .5.1 Immediate Forward Under “Forward mode” submenu , users are able to setup for immediate forward by selecting Yes on (Yes / No) Immediate and input the number he/she would...

  • Page 32: Software Upgrade

    ET-747 IP Phone User Manual 3.6 Software Upgrade The ET-747 series IP Phone provide very simple software upgrade method, following the hot key definitions in section 6.1(table 3) to do the upgrade of different models. The upgrade is from the FTP server configured inside the IP Phone, can be changed from the Web configuration described in section 4.5.

  • Page 33: Configurations On Web

    ET-747 IP Phone User Manual 4 Configurations on Web The ET-747 series IP Phone also provide the web interface for configuration, just key in the IP Address of the IP Phone using any web browser( IE5 Explorer or Netscape ), you will see the following login window : root Username: ****...

  • Page 34: Network Configuration On Web

    ET-747 IP Phone User Manual 4.1 Network Configuration on web click on the “Network” icon on the left banner, the following page will isplay to allow you to set all the network related configurations. 4.1.1 Basic Please see section 3.1 for the explanation of each fields. 4.1.2 Others 4.1.2.1 MAC Address –...

  • Page 35: Configuration On Web

    ET-747 IP Phone User Manual to 8 for Taiwan area 4.2 H.323 Configuration on web By click on the “H.323” icon on the left banner, the follow ing page will display to allow you to set all the H.323 related configurations. 4.2.1 H.323 Parameters ase see section 3.2 for the explanation of each fields.

  • Page 36: Max Media Port

    ET-747 IP Phone User Manual 4.2.3.2 Max Media Port : The maximum value of the range of the transmitted RTP packet’s port. 4.2.3.3 Codec : The type of the Codec of the transmitted RTP packets. In SIP call process, the type of Codec negotiated is determined by the called party.

  • Page 37: Sip Configuration On Web

    ET-747 IP Phone User Manual 4.3 SIP Configuration on web By click on the “SIP” icon on the left banner, the following page will display to allow yo u to set all the SIP related configurations. 4.3.1 SIP Parameters Please see section 3.2 for the explanation of each fields. 4.3.2 Forward Mode Please see section 3.5 for the explanation of each fields.

  • Page 38: Reg To

    ET-747 IP Phone User Manual 4.3.3.2 Reg To: Modify the “To:” field in the SIP / SD P messages. Should left this empty unless for very specific system. 4.3.3.3 Reg Expire: Modify the value “Expires:” field in the SIP/SDP messages. This will control the re-registration period.

  • Page 39: Phone Configuration On Web

    ET-747 IP Phone User Manual 4.4 Phone Configuration on web By click on the “Phone” icon on the left banner, the following page will display to you to set all the phone related configurations. 4.4.1 Prefix For some specific VoIP system, the IP Phone can call to PSTN / mobile umber and the called number must include the country code, e.g.

  • Page 40: Voice

    ET-747 IP Phone User Manual 4.4.2 Voice 4.4.2.1 Ring / handset / handfree Volume – Adjust the volume of receiving voice. 4.4.2.2 CodecTxGain – Adjust the output voice volume. 4.4.2.3 Ring Type – Adjust the ring type(ring pattern) of an incoming call. 4.4.2.4 RTPLowBW –...

  • Page 41: Bg Noise Level

    ET-747 IP Phone User Manual 4.4.3.2 BG Noise Level – This value controls the sensitivity of the VAD de tection.

  • Page 42: System Configuration On Web

    ET-747 IP Phone User Manual 4.5 System Configuration on web By clicking on the “System” icon on the left banner, the following page will display to allow you to set all the system related configurations. In this page, you can do the software upgrade, change usernam e/password of the web login account, and reboot (restart).

  • Page 43: Call Functions

    ET-747 IP Phone User Manual Call Functions 1 Making Calls To make a call, users can pick up the handset, dial the party’s number that wish to call, and end with “#” key to com plete the dial. An alternative way to make a call is to press the light blue button (“SPEAKER”...

  • Page 44: Auto Redial

    ET-747 IP Phone User Manual 5.4 Auto Redial Users are able to call out with last dialed number (redial) by pressing “RE/DIAL” key after off-hooked or in handfree mode. 5.5 Call Forward You can se t the call forward functions through keypad or web configurations.

  • Page 45: Call Hold

    ET-747 IP Phone User Manual A want B to transfer the call to C. B will transfer the call to C by pressing “HOLD” button first, B hear dial tone, B dial the C’s number, B talk to C, B hang up, then A can talk to C.
  • Page 46 ET-747 IP Phone User Manual After the speed dial items M1-M10 are set, user can make speed dial call by directly pressing the M1-M10 key when the phone is off-hooked.

  • Page 47: Attachment

    Loop back test (call out) #*105* Loop back test (call in) #*109* MAC Check and modify #*110* Set to default #*111* Upgrade software of ET-747H #*112* Upgrade software of ET-747S #*800* Clear Gatekeeper IP #*801* Platform #801 #*802* Platform #802 #*803* Platform #803 #*804*...

  • Page 48: Interoperability List

    ET-747 IP Phone User Manual 6.2 H.323 Interoperability List The followings are the list of some of the devices that have been tested to be teroperable with ET-747H series IP Phone. - Cl erminal Microsoft NetMeeting, Version 3.01 OpenH323 Phone, Version 1.6.0 llTech, LA NPhone Sagitta IP Phone...
  • Page 49 ET-747 IP Phone User Manual Tone gatekeeper Tellink gatekeeper Hivo cal gatekeeper GCard gatekeeper - Gateway D-Link 4-port gateway Vanguard Managed Solutions, Va nguard (IMTC 2002, From Software Vendor) AudioCodes Ltd., MP108 (I MTC 2002, From Software Vendor) Cisco Systems Inc ., Test Bed#1 (IMTC 2002, From Software Vendor) Polycom Israel, GW-25 (IMTC 2002, From Software Vendor) antek Tech., 2~16 port gateway...

  • Page 50: Sip Interoperability List

    ET-747 IP Phone User Manual 6.3 SIP Interoperability List The followings are the list of some of the devices that have been tested to be interoperable with ET-747S series IP Phone. Client/Terminal -SCS-Client V1.00 -SIPS 2.0.43.11 -SJ-Phone 1.10.18 -X-Lite – FWD V -Softphone –...
  • Page 51 ET-747 IP Phone User Manual...

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