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TeleWell TW-EA800 User Manual

G.shdsl modem/router
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TeleWell TW-EA800
G.SHDSL
Modem/Router
User's Manual
Copyright Easytel Oy Finland

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  • Page 1 TeleWell TW-EA800 G.SHDSL Modem/Router User’s Manual Copyright Easytel Oy Finland...

  • Page 3: Table Of Contents

    Table of Content CHAPTER 1 ................1 ........................... 1 NTRODUCTION 1.1 An Overview of the G.SHDSL Modem/Router .................. 1 1.2 Package Contents ..........................2 1.3 The G.SHDSL Modem/Router Features ..................... 2 CHAPTER 2 ................4 G.SHDSL M ................... 4 SING THE ODEM OUTER 2.1 Cautions for using the G.SHDSL Modem/Router................

  • Page 5: Introduction

    Chapter 1 Introduction 1.1 An Overview of the G.SHDSL Modem/Router The G.SHDSL Modem/Router complies with G.SHDSL standards for worldwide deployment and supports symmetric rates of up to 2.3Mbps. It is designed for office users, enabling high-speed Internet connections. User can enjoy G.SHDSL services and broadband multimedia applications such as interactive gaming, video streaming and real-time audio much easier and faster than ever before.

  • Page 6: Package Contents

    TW-EA800 G.SHDSL Modem/Router Virtual Service can also be used to re-task services to multiple servers. For instance, the product can be set to allow separated FTP, Web, and Multiplayer game servers to share the same Internet-visible IP address while still protecting the servers and LAN users from hackers.
  • Page 7 Chapter 1 Introduction PPTP pass through function to establish a VPN connection if user likes to run the PPTP client in his local computer. PPP over Ethernet (PPPoE): Provide embedded PPPoE client function to establish a connection. Users can get greater access speed without changing the operation concept, sharing the same ISP account and paying for one access account.

  • Page 8: Chapter 2

    Chapter 2 Using the G.SHDSL Modem/Router 2.1 Cautions for using the G.SHDSL Modem/Router Do not place the G.SHDSL Modem/Router under high humidity and high temperature. Do not use the same power source for the G.SHDSL Modem/Router with other equipment. Do not open or repair the case yourself. If the G.SHDSL Modem/Router is too hot, turn off the power immediately and have a qualified serviceman repair it.

  • Page 9: The Rear Ports

    Chapter 2 Using the SHDSL Modem/Router switch/hub. Flashes when sending/receiving data. LAN 4 When lit, it indicates the connected data rate is 10/100M 100Mbps; otherwise, it is at 10Mbps. G.SHDSL Lit when G.SHDSL line is synchronized. Flashes when sending/receiving data. 2.3 The Rear Ports Power Connect the supplied power adapter to this jack.

  • Page 10: Chapter 3

    Chapter 3 Configuration The G.SHDSL Modem/Router can be configured with your Web browser. The web browser is included as a standard application in following operation systems, UNIX, Linux, Mac OS, Windows 95/98/NT/2000/Me, etc. The product provides a very easy and user-friendly interface for configuration. 3.1 Before Configuration This section describes the configuration required by LAN-attached PCs that communicate with the G.SHDSL Modem/Router, either to configure the device, or for network access.
  • Page 11 Chapter 3 Configuration Configuring PC in Windows 95/98/ME 1. Go to Start / Settings / Control Panel. In the Control Panel, double- click on Network and choose the Configuration tab. 2. Select TCP / IP -> NE2000 Compatible, or the name of any Network Interface Card (NIC) in your 3.
  • Page 12 SHDSL Modem/Router 5. Then select the DNS Configuration tab. 6. Select the Disable DNS radio button and click “OK” to finish the configuration. Configuring PC in Windows NT4.0 1. Go to Start / Settings / Control Panel. In the Control Panel, double- click on Network and choose the Protocols tab.
  • Page 13 Chapter 3 Configuration 3. Select the Obtain an IP address from a DHCP server radio button and click OK. Configuring PC in Windows 2000 1. Go to Start / Settings / Control Panel. In the Control Panel, double- click on Network and Dial-up Connections.
  • Page 14 SHDSL Modem/Router 3. In the LAN Area Connection Status window, click Properties. 4. Select Internet Protocol (TCP/IP) and click Properties.

  • Page 15: Configuring Pc In Windows Xp

    Chapter 3 Configuration 5. Select the Obtain an IP address automatically and the Obtain DNS server address automatically radio buttons. 6. Click OK to finish the configuration. Configuring PC in Windows XP 1. Go to Start / Control Panel (in Classic View).
  • Page 16 SHDSL Modem/Router 3. In the LAN Area Connection Status window, click Properties. 4. Select Internet Protocol (TCP/IP) and click Properties.

  • Page 17: Factory Default Settings (Bridge Mode)

    Chapter 3 Configuration 5. Select the Obtain an IP address automatically and the Obtain DNS server address automatically radio buttons. 6. Click OK to finish the configuration. 3.2 Factory Default Settings Before you configure this G.SHDSL Modem/Router, you need to know the following default settings. 1.

  • Page 18: Router/Bridge Mode

    SHDSL Modem/Router 3.2.1 Router/Bridge Mode The default mode is Bridge Mode. If you want to switch between the two modes, click on Advanced → Router/Bridge Mode in the left pane. Select the mode you want to use, and then click the “Apply” button.

  • Page 19: Information From Isp

    Chapter 3 Configuration 3.3 Information from ISP Before you start configuring this device, you have to check with your ISP what kind of service is provided such as PPPoE, PPPoA, RFC1483, or IPoA. Gather the information as illustrated in the following table and keep it for reference. PPPoE VPI/VCI, VC-based/LLC-based...

  • Page 20: Lan

    SHDSL Modem/Router At the configuration homepage, the left navigation pane where bookmarks are provided links you directly to the desired setup page, including LAN, WAN, System, Advanced, Status, Help. Click on the desired item to expand the page in the main navigation pane. 3.4.1 LAN This screen contains settings for LAN interface attached to the LAN port.

  • Page 21: Wan

    Chapter 3 Configuration 3.4.2 WAN The screen below contains settings for the WAN interface toward Internet. Protocol: There is only one way ─ RFC1483 for the device to have a public IP address. You have to check with your ISP about which way is adopted. VPI/VCI: Consult the telephone company to get the Virtual Path Identifier (VPI) and Virtual Channel Identifier (VCI) numbers.

  • Page 22: System

    SHDSL Modem/Router 3.4.3 System Password In factory setting, there is no password protection when user accesses the G.SHDSL Modem/Router. It is recommended that you change the default password <BLANK> to ensure that someone cannot adjust your settings without your permission. <BLANK> means there is no password. Every time you change your password, please record the password and keep it at a safe place.

  • Page 23: Advanced

    Chapter 3 Configuration 3.4.4 Advanced Remote Config Check “Enable” if you want to configure your G.SHDSL Modem/Router from any PC in the Internet world with a web browser. To configure this device remotely, use the URL “http://LAN IP address” where LAN IP address is the IP address of the device’s LAN port.

  • Page 24: Configuring With Web Browser In Router Mode

    SHDSL Modem/Router Device Info Display the current Firmware version and MAC address of your G.SHDSL Modem/Router. System Logs Display the system logs cumulated till the present time. You can trace the historical information through this function. Refresh / Clear: Click “Refresh” to get the latest information of system logs, or click “Clear” to eliminate all the system logs showed on this screen.

  • Page 25: Lan

    Chapter 3 Configuration No user name is required. The default password is left blank. If you have set a password, enter that and click “OK” to continue. At the configuration homepage, the left navigation pane where bookmarks are provided links you directly to the desired setup page, including LAN, WAN, System, Firewall, VPN, Virtual Server, Advanced, Status, and Help.

  • Page 26: Dhcp Server

    SHDSL Modem/Router IP Address IP Address: Default at 192.168.1.254. This is the device IP address in LAN site. If you plan to change it to another IP address to a different range of IP subnet. Please make sure your PC is also located at the same IP subnet. Otherwise, you may not be able to access the G.SHDSL Router.

  • Page 27: Wan

    Chapter 3 Configuration Number of DHCP users: Enter the maximum number of computers that you want the DHCP server to assign IP addresses to. The default value is 100. With this case, the DHCP pool is from 192.168.1.100 to 192.168.1.199. Therefore, the local computer will get an IP address located at this range randomly.
  • Page 28 SHDSL Modem/Router Configure this WAN interface with a specific IP address. This IP address should be given from ISP directly. NAT: The NAT feature allows multiple users to access Internet through a single IP account, sharing the single IP address from ISP. If users in the LAN site have public IP addresses and can access Internet directly, the NAT function can be disabled.
  • Page 29 Chapter 3 Configuration Service Name: This item is for identification purpose. If it is required, your ISP will provide you the information. Maximum input is 63 alphanumeric characters. Authentication Protocol: Default at “AUTO”. Always On: Check this radio button if you want to establish a PPPoE session when starting up. It will also automatically re-establish the PPPoE session when disconnected by ISP.
  • Page 30 SHDSL Modem/Router Auto-disconnect if idle for more than minutes: Auto-disconnect the G.SHDSL Router when there is no activity on the line for a predetermined period of time. You can input any number from 0 to 999. The default value is 5 minutes. xDSL Terminal Type: Please leave the setting as HTU-R.
  • Page 31 Chapter 3 Configuration If you choose the other protocols ─ RFC1483, or IPoA, in the ISP section, the following figure will appear. Your ISP may provide you with an IP address of DNS. You must enter the DNS IP address if you set the DNS of your PC to the LAN IP address of this router.

  • Page 32: System

    SHDSL Modem/Router 3.5.3 System Password In factory setting, there is no password protection when user accesses the G.SHDSL Router. It is recommended that you change the default password <BLANK> to ensure that someone cannot adjust your settings without your permission. <BLANK> means there is no password. Every time you change your password, please record the password and keep it at a safe place.

  • Page 33: Factory Setting

    Chapter 3 Configuration Upgrade To upgrade the firmware of the G.SHDSL Router, you should download or copy the firmware to your local environment first. Press the “Browse…” button to specify the path of the firmware file. Then, click “Upgrade” to start upgrading. When the procedure is completed, the router will reset automatically to make the new firmware work.

  • Page 34: Firewall

    SHDSL Modem/Router Customizing Setting To save or restore the configurations. Choose either Setting 1 or 2, and you can put comment under Remark to describe the Setting. Reboot In case the device stops responding correctly or in some other way stops functioning, you can perform the reboot.
  • Page 35 Chapter 3 Configuration Packet filtering function enables you to configure your G.SHDSL Router to block specified internal/external user (IP address) from Internet access, or you can disable specific service request (Port number) to /from Internet. You must check the “Enable” radio button to make the following figure appear for further configuration.

  • Page 36: Block Hacker Attack

    SHDSL Modem/Router Packet Type: Specify the packet type (TCP, UDP, ICMP or any) that the rule will be applied to. Select TCP if you want to scope for the connection-based application service on the remote server using the port number. Or select UDP if you want to scope for the connectionless application service on the remote server using the port number.

  • Page 37: Vpn

    Chapter 3 Configuration - Land Attack (Same source / destination IP address) - IP with zero length - Sync flooding - Smurf Attack (ICMP Echo with x.x.x.0 or x.x.x.255) - Snork Attack - UDP port loop-back - TCP NULL scan Block WAN Request Check “Enable”...

  • Page 38: Virtual Server

    SHDSL Modem/Router Username: Enter the username. Maximum input is 63 alphanumeric characters (case sensitive). Password: Enter the password. Maximum input is 63 alphanumeric characters (case sensitive). Server IP Address: Enter the IP address of the PPTP Server. You can obtain Domain Name System (DNS) IP address automatically if PPTP server provides it when you logon.

  • Page 39: Advanced

    Chapter 3 Configuration If you have disabled the G.SHDSL Router’s NAT option in the WAN-ISP section, this Virtual Server function will hence be invalid. If the DHCP server option is enabled, you have to be very careful in assigning the IP addresses of the virtual servers in order to avoid conflicts.

  • Page 40: Static Routing

    SHDSL Modem/Router Static Routing If you have another router with a LAN-to-LAN connection, you may create a static routing on the router that is the gateway to Internet. After you check the “Enable” radio button, the following figure will appear. Add: Click this button to add a new static routing.
  • Page 41 Chapter 3 Configuration Destination Subnet / Subnet Mask / Gateway Address: Fill in these fields required by this Static Routing function. Router/Bridge Mode Switch off between router and bridge mode.

  • Page 42: Status

    SHDSL Modem/Router 3.5.8 Status System Status Display the current LAN, WAN, and G.SHDSL connection status. The first line under the WAN segment displays the WAN-ISP protocol you set. You can see the status of connection from its right-side column. As for “PPPoE” and “PPPoA” protocol, the right column seems some kind different. There is a button beside the connection status.

  • Page 43: Security Logs

    Chapter 3 Configuration System Logs Display the system logs cumulated till the present time. You can trace the historical information through this function. Refresh / Clear: Click “Refresh” to get the latest information of system logs, or click “Clear” to eliminate all the system logs showed on this screen.

  • Page 44: Dhcp Table

    SHDSL Modem/Router DHCP Table Display the IP addresses allocation information in DHCP server. Please refer to the “DHCP Server” part. 3.6 Configuring for Back-to-back Application The G.SHDSL Modem/Router can be configured as RT/COT (client/server) mode for back-to-back applications. Bridge or Router Mode: Bridge mode is recommended. Protocol: RFC1483 Bridge.

  • Page 45: Chapter 4

    Chapter 4 Troubleshooting If the G.SHDSL Modem/Router is not functioning properly, you can refer first to this chapter for simple troubleshooting before contacting your service provider. This could save your time and effort but if the symptoms persist, then consult your service provider. Problems Starting Up the G.SHDSL Modem/Router Problem Corrective Action...

  • Page 46: Problems Connecting To A Remote Node Or Isp

    Chapter 4 Troubleshooting Problems Connecting to a Remote Node or ISP Problem Corrective Action Can’t connect to a remote Check section “Status” to verify the line status. node or ISP. In section “WAN”, verify your login name and password for the remote node.

  • Page 47: Specification

    APPENDIX A Specification LAN Port RJ-45, 4 ports 10/100Mbps WAN Port RJ-11, 1 G.SHDSL port PWR, LAN(1-4) LNK & 10/100, G.SHDSL LED Indicators Input Power 12V DC @ 1A Power Consumption < 10 watts Agency and Regulatory Physical Dimension 8.30" x 5.80" x 1.26" (210mm x 147mm x 32 mm) Operating Temperature 0℃...

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