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that, if not strictly observed, could result in injury or
death.
A CAUTION statement precedes the text of a procedure
that, if not strictly followed could result in the loss of
data or damage to or destruction of equipment hardware
or software.
A NOTE statement highlights essential operating or
maintenance procedures, conditions, or clarifying facts.
NOTEs also provide information that helps the user un-
derstand a concept or the completion of a procedure.
The following are general safety precautions that are not
related to any specific procedure and, therefore, do not
appear elsewhere in this manual. Personnal must heed
these warnings during installation and maintenance.
WARNING
Keep Away From Live Circuits
Always observe safety precautions. Ob-
serve all the CAUTIONs and WARNINGs
in this manual when working inside the
terminal cabinet. Under certain condi-
tions, dangerous potentials may exist
when the power is off because of charges
retained by the cathode ray tube (CRT)
and capacitors. To avoid injury, always re-
move power and discharge them to ground
before touching them.
Do Not Service Or Adjust Alone
Never reach into the terminal enclosure
unless someone capable of giving aid is
present.
The following WARNING applies to any service inside
the terminal cabinet.
It
appears elsewhere in the text of
this manual and is introduced here for emphasis:
WARNING
Hazardous voltages are exposed in the
cabinet. Use extreme caution when servic-
ing either the power supply, the cathode
ray tube, or any area where power ter-
minals are exposed.
1.4 RELATED DOCUMENTATION
This manual provides only that information necessary
for terminal installation, operation, -and user mainte-
nance. Other documents that may be helpful to the
Model 950 user include:
Operators Reference Handbook for Models -912B,
912C, -920B, and -920C, TeleVideo No.
B300001-001
Model 950 Video Display Terminal Service Manual,
TeleVideo No. B300002-002
Models 912B, 912C, 920B, and 920C Maintenance
Manual, TeleVideo No. B300001-002
Tele Video Commercial Price List
Model 950 Customizing Instructions
Televideo Spares Price List
TeleVideo Model 950 data sheets
These documents may be obtained from Televideo Inc.,
1170 Morse Avenue, Sunnyvale, California 94086.
1-2
1.5 SPECIFICATIONS
The mechanical, electrical, and environmental charac-
teristics of the Model 950 are listed in Table 1-1.
1.6 LIMITED AND EXTENDED WARRANTY
TeleVideo warrants that its products will be free from
defects in material and workmanship for a period of 6
months from the date of shipment from the factory.
If
a
terminal is
recei~ed
that has been damaged in shipment,
contact the carner and process a claim (Refer to para-
graph 2.2).
TeleVideo offers, at additional cost, an Extended War-
ranty Contract that warrants the Model 950 against de-
fects in material and workmanship for up to 1 year be-
yond the standard 6 month warranty. To be effective
this Extended Warranty must be purchased prior to
th~
expiration date of the standard warranty. The Extended
Warranty may be renewed for an additional year at the
current purchase price. For current Extended Warranty
Contract prices, contact your authorized TeleVideo
dealer or write to TeleVideo, Inc., at 1170 Morse
Avenue, Sunnyvale, California, 94086, attention Mana-
ger Customer Service.
1.7 MANUFACTURER AND AUTHORIZED
DEALER SERVICES
TeleVideo offers service to the end users of its products
that include:
1.
Authorized Dealer Repair
2. Factory Repair
3. User Replaceable Spare Parts
4. Service Documentation
If
you experience technical problems with a Model 950
call your Tele Video Authorized Dealer.
If
the terminal should fail during the standard warranty
period, contact your local Authorized Dealer for assist-
ance.
If
your dealer finds that the repairs require re-
turning the terminal to the factory, a Return Material
Authorization number will be issued. Use this number to
identify the terminal in all correspondence regarding the
repairs.
The terminal will be shipped to TeleVideo at the owner's
expense. Once the terminal is repaired, Tele Video will
return it to its owner at no charge via UPS surface. Any
other shipping arrangements, such as air express, will be
at the owner's expense. Normal repairs require two days
plus transit time.
For out-of-warranty repairs, the same procedure must
be followed. The terminal owner is responsible for all
shipping charges and must issue a purchase order or
other written authorization for repair charges.
NOTE
Include a detailed description of the symp-
toms of the terminal malfunction when re-
turning it for repairs. Also include the
name and' telephone number of a responsi-
ble technical person that Tele Video may
call in the event of any questions.
If
for any reason you are dissatisfied with either the
product or the service, please call the Manager of
Customer Service, TeleVideo, Inc.
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