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Safety instructions
Important
information
– Read and follow the operating and installation instructions and all other information
enclosed with the washing machine.
Preparing/Protecting the laundry and the machine
– Retain documents for subsequent use.
– Empty pockets.
Risk of electric shock
– Never pull out the mains plug by tugging the power cord.
– Look out for metal items (paperclips, etc.).
– Never insert/pull out the mains plug with damp hands.
– Wash delicates in a net/bag (tights, curtains, underwired bras).
Risk of death
For worn-out appliances:
– Fasten zips, do up any buttons.
– Pull out the mains plug.
– Brush sand out of pockets and collars.
– Sever the power cord and discard together with the plug.
– Remove curtain fittings or in a laundry bag.
– Destroy the lock on the washing machine door.
This will prevent children from locking themselves and risking their
lives.
Before washing for the first time
Risk of suffocation
– Keep packaging, plastic film and packaging parts out of the reach
Do not load any laundry into the machine. Turn on the tap. Add the following to compartment
of children.
II:
Risk of poisoning
– Keep detergents and care products out of the reach of children.
– approx. 1 litre water
– detergent (dosage according to the manufacturer's instructions for light soiling and the
Risk of explosion
– Items of laundry pretreated with cleaning agents containing
appropriate degree of water hardness)
solvents, e.g. stain remover/cleaning solvents may lead to an
Set the programme selector to Drum Clean
explosion after being loaded into the washing machine.
Rinse items of laundry thoroughly by hand beforehand.
of the programme, turn the programme selector to
Risk of injury
– Washing machine door may become very hot.
– Take care when draining hot detergent solution.
Laundry with different degrees of soiling
– Do not climb onto the washing machine.
– Do not lean on the open washing machine door.
Wash new items separately.
– Do not touch the drum in case it is still spinning.
Light
Do not prewash.
– Be careful when opening the detergent drawer while the machine
is in operation.
If required, pretreat stains. Select
Heavy
Load less laundry. Prewash.
If required, pretreat stains. Select
Consumption values
Soaking
Load laundry of the same colour.
Pour soaking agent/detergent into compartment II according to the manufacturer's
Additional
Electricity
Programme
Programme
Load
Water
**
instructions. Set Cottons
function
**
**
consumption
duration
minutes, select
Start/Reload. After the required soaking time, reselect
Cottons
30 °C
Intensive
8,0 kg
0,47 kWh
75 l
2:41 h
the programme is to be continued or change the programme.
Cottons
40 °C
Intensive
8,0 kg
0,80 kWh
75 l
2:41 h
Cottons
60 °C*
Intensive*
8,0 kg
1,36 kWh
70 l
2:46 h
Starching
Laundry must not be treated with fabric softener.
Cottons
90 °C
—-
8,0 kg
2,63 kWh
84 l
2:35 h
Starching is possible in all washing programmes if liquid starch is used. Add starch to the
Easy-Care
40 °C
—-
3,5 kg
0,52 kWh
55 l
1:00 h
fabric softener compartment
Mix
40 °C
—-
3,5 kg
0,61 kWh
52 l
1:03 h
Delicate/Silk 30 °C
—-
2,0 kg
0,16 kWh
30 l
0:39 h
Dyeing/bleaching
Wool
(cold)
—-
2,0 kg
0,08 kWh
41 l
0:36 h
Dye in small quantities only. Salt can corrode stainless steel.
Observe the dye manufacturer's instructions.
Wool
30 °C
—-
2,0 kg
0,14 kWh
39 l
0:36 h
Do not bleach laundry in the washing machine.
* Programme setting for testing and energy labelling in accordance with IEC60456.
** The values may deviate from the indicated values depending on water pressure, hardness, and inlet temperature, ambient
temperature, type, amount and soiling of the laundry, detergent used, fluctuations in the power supply and selected addi-
Sport Shoes
tional functions.
Special programme for machine washable sport shoes. Remove the shoelace and insole, put
the shoes in the drum transversely.
Caution: First wipe away sand or stones on the shoes to prevent damage of the machine.
Down
Laundry must not be treated with fabric softener.
Special programme for washable clothes filled with down. Only wash down clothes, no down
pillows or bedding. Wash large items seperately. Dose detergent economically. Then dry the
down in dryer machine to avoid agglomeration.
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– Risk of electric shock!
Care
Pull out the mains plug!
– Risk of explosion! No solvents!
Machine housing, control panel
– Wipe with a soft, damp cloth.
– Do not use any abrasive cloths, scourers or cleaning agents (stainless steel cleaners).
– Immediately remove laundry and cleaning agent residues.
– Do not clean the appliance with a water jet.
Clean the detergent drawer ...
... if it contains detergent or fabric softener residues.
1. Pull out the drawer up to the stop position, press down the latch on the
insert and remove the drawer completely .
2. Remove insert: pull insert upwards with finger.
40 °C and select
Start/Reload. At the end
Off.
3. Clean the detergent dispenser and the insert with water and a brush.
4. Refit the insert and secure in place (the cylinder should fit over the
guide pin).
5. Insert the detergent drawer.
6. Leave the detergent drawer open so that residual water can evaporate.
Intensive additional function.
Drum
Intensive additional function.
Leave the washing machine door open after washing so that the drum can dry.
Rust stains – use chlorine–free cleaning agent, not steel wool.
Descaling
No laundry in the machine!
This is not necessary if the detergent is dosed correctly. However, if it is necessary, follow the
30 °C programme and select
Start/Reload. After approx. 10
instructions of the descaler manufacturer. Suitable descaling products can be purchased
Start/Reload if
from our website or customer service.
page 13
Information on the display
in accordance with the manufacturer's instructions.
Please close the door immediately because of rising water level. In pause
status
and
are displayed alternately.
Door is locked due to safety reasons (water level and/or temperature are too
high); in pause status,
and
are displayed alternately. If you need
to open the door, wait for the temperature to drop or drain the water (e.g. select
Single Spin
programme).
Door cannot be locked/unlocked due to high temperature of the door lock.
Wait a moment and try again.
Flashing (no water supply):
Tap turned on?
Inlet filter blocked ? Clean filter.
page 11
Supply hose kinked or blocked ?
Clean drain pump;
page 11
outlet pipe/drainage hose blocked.
other displays
Switch off the appliance, wait 5 seconds and switch it back on.
If the display appears again, call the customer service
9
– Risk of scalding!
What to do if ...
Maintenance
Allow detergent solution to cool down!
– Turn off the tap!
Water is leaking out.
Drain pump
– Set the programme selector to
Off, disconnect the mains plug.
No water supply.
Detergent not dispensed.
1. Open and remove the service flap.
2. Release the drainage hose from the clip.
Washing machine door cannot be
opened.
Remove the sealing plug from the drainage hose, allow the detergent
solution to flow out. Push the sealing cap back in.
Programme does not start.
Detergent solution is not drained. – Clean the drain pump.
3. Remove the pump cap. Remove foreign objects/loose debris/fluff from
inside and clean the pump. (impeller in the pump must be able to rotate).
Water not visible in the drum.
4. Clean any residual lye or fluff from the thread of the pump cap and
Spin result not satisfactory.
pump housing.
5. Attach the pump cap and screw it on tight until the stop, handle is upright.
Spin cycle performed several
times.
Place the drainage hose back in the retainer.
Compartment
6. Place the service flap back on and close.
completely.
Odour formation in the washing
To prevent unused detergent from flowing straight into the drain during
machine.
the next wash cycle: pour 1 litre of water into compartment II and start
the Single Spin
programme. Then select and start a new washing
Foam escapes from the detergent
programme with detergent as usual.
drawer.
Filter in the water inlet hose
Excessive noise, vibrations and
Reduce the water pressure in the supply hose:
"wandering" during spin cycle.
1. Turn off the tap.
2. Select any programme (except Single Spin
).
3. Touch
Start/Reload button and allow the programme to run for approx. 40 seconds.
4. Set the programme selector to
Off . Disconnect the mains plug.
Clean the filter:
Display panel/indicator lamps do
not light up while the appliance is
1. Remove the supply hose from the tap.
running.
Clean the filter with a small brush.
or
Programme sequence longer than
usual.
Remove the supply hose from the rear of the
appliance. Remove the filter with pliers and clean.
Detergent residues on the laundry. – Occasionally, phosphate-free detergents contain water-
2. Reconnect the supply hose and check if it is tight.
If you cannot correct a fault yourself or a repair is required:
page 13
– Turn the programme selector to
10
11
– Turn off the tap and call the customer services.
Emergency release
e.g. in the event of power failure
– Fit/refit drainage hose correctly.
Interrupted programme will be resumed when power returns.
– Tighten the screw connection of the supply hose.
However, if the laundry has to be removed, the washing
machine door can be opened as follows:
–
Start/Reload not selected?
– Water tap not turned on?
Risk of scalding.
– Supply hose filter blocked? Clean the filter.
page 11
The detergent solution and laundry may be hot.
– Supply hose kinked or trapped?
If possible, leave it to cool down.
– Safety function active. Programme stopped?
page 4
Do not reach into the drum if it is still rotating.
–
(Rinse stop = no final drain/spin) selected?
page 5
Do not open the washing machine door if water can be seen
– Can be opened by emergency release only.
page13
through the glass.
–
Start/Reload or
Finish in time selected?
– Set the programme selector to
– Washing machine door closed?
plug.
– Drain the detergent solution.
page 11
– Pull the emergency release with a tool and release. The washing
– Clean waste pipe and/or drainage hose.
machine door can then be opened.
– Not a fault - water below the visible area.
– Wash small and large items of laundry together.
–
Less Iron selected?
page 6
– Speed selected too low?
page 5
Customer service
– Not a fault - unbalanced load detection system adjusts
the imbalance.
If you cannot rectify the fault yourself
page 12: What to do if ..., please contact our
not rinsed out
– Remove the insert. Clean detergent drawer and insert.
customer service. We will always find a suitable solution and will avoid a visit from a service
page 10
technician wherever possible.
– Run the Drum Clean
90 °C programme without
The contact details for all countries can be found in the enclosed customer service directory.
laundry.
– Use standard detergent.
Please give the customer service the product number (E-Nr.) and the production number
– Too much detergent used?
(FD) of the appliance.
Mix 1 tablespoon of fabric softener with ½ litre of water
You will find the identification plate containing
and pour into compartment II in the detergent drawer.
this information on the frame of the open door ,
– Reduce detergent dosage for the next wash cycle.
and of the rating plate on the back of the
– Are the appliance feet fixed?
appliance.
Product number
Production number
Secure the appliance feet.
Installation instructions,
page 5
Rely on the professionalism of the manufacturer. Please contact us.
– Transport bolts removed?
This will ensure that the repair is carried out by trained service technicians who arrive
Remove transport bolts.
equipped with genuine spare parts for your appliance.
Installation instructions, page 3
– Power failure/off? Interrupted programme will be
resumed when power returns.
– Circuit breaker tripped? Reset the circuit breaker/
change the fuse.
– If the fault occurs repeatedly, call the customer service.
– Not a fault - unbalanced load detection system adjusts
imbalance by repeatedly distributing the laundry.
– Not a fault - foam detection system active - adds an
additional rinse cycle.
insoluble residues.
– Select Single Rinse
or brush the laundry after
washing.
Off and pull the mains plug out of the socket.
12
page 13
Off and disconnect the mains
Follow the safety
page 11
instructions on Page 8.
Operating instructions
en
WM12S425GC
Read these instructions before switching on
the washing machine. Also follow the separate
Installation and maintenance instructions.
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