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APTARE 6.5 Installation Manual

Data collector for ibm tivoli storage manager
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APTARE StorageConsole Data Collector
Installation Guide for IBM Tivoli Storage
Manager
6.5

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  • Page 1 APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager...

  • Page 3: Copyrights And Trademarks

    Copyrights and Trademarks Copyright © 2008 APTARE, Inc., All rights reserved. The information contained in this book is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. ®...
  • Page 4 APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager...

  • Page 5: Table Of Contents

    Contents Preface About This Book ....... . 1 Contacting APTARE ......1 Chapter 1 Introduction to Data Collection Data Collection Overview .
  • Page 6 APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager...

  • Page 7: Preface

    About This Book This document provides detailed step-by-step instructions for the installation of the APTARE Data Collector for IBM Tivoli Storage Manager. This install guide is valid for Portal version 6.5 onward. This document assumes either: • The Portal has already been successfully installed in your enterprise, and that the reader of this document is aware of the password for the StorageConsole admin user (e.g.
  • Page 8 APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager...

  • Page 9: Introduction To Data Collection

    • EMC Legato NetWorker - The Data Collector uses the Legato administration command- line utilities, such as mminfo, nsradmin, and nsrinfo. • IBM Tivoli Storage Manager - The Data Collector interfaces with TSM using the TSM utility, dsmadmc, collecting data from the underlying TSM databases, including TSM Archives for LAN-free backups.
  • Page 10 Master Server. For all other backup solutions, the Data Collector can run on a standalone server, the Portal Server, or any Backup Server. In the case of Capacity Manager, the Data Collector can run on a stand-alone server or the Portal server. In some cases—such as EMC Symmetrix arrays—the Data Collector must reside on the system that is running the SAN management software.

  • Page 11: Architecture Overview

    Architecture Overview The following diagram provides an example of how the IBM Tivoli Storage Manager Data Collector could be deployed in your environment. Figure 1.1 Data Collector in an IBM Tivoli Storage Manager Environment For each TSM Instance, the Data Collector will establish connections to the database using the command, dsmadmc.
  • Page 12 APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager...

  • Page 13: Pre-Installation Setup

    Updating the Local Hosts File 1. Add the Portal IP Address to the Local Hosts file on the Data Collector Server or on any available client with web-browsing capabilities. Note: Only edit the local hosts file if a DNS entry hasn’t already been set up in your enterprise to resolve both http://aptareportal.yourdomain.com and http://...
  • Page 14 Add entries for aptareportal.yourdomain.com and aptareagent.yourdomain.com, both resolving to the Portal server IP address. APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager...

  • Page 15: Adding Tsm Host Servers To Storageconsole

    Servers & Server Groups Admin The Server Groups Administration window displays. 4. Click on the first server group folder (The default group name when the Portal is first installed is APTARE). Note: If a server group hierarchy has already been established in the application, you can drilldown to the server group to which you would like the TSM Host Server to belong, although we recommend adding the TSM Host Server to the top-level APTARE folder.
  • Page 16 Model are not used by the application for anything other than display purposes. 7. The server will be added to the server group. The Server Group window will load in the content pane, and the TSM Host Server should now be included in the list of servers belonging to the group.

  • Page 17: Configuring Data Collector Policies In The Portal

    Configuring Data Collector Policies in the Portal The key parameters that the Data Collector uses to connect to the data source are contained in Data Collector Policies. These policies are maintained via the Portal and stored in the database. Prior to installing the Data Collector, you must create and configure a new policy.
  • Page 18 Data Collector Administration window and then click Add Child. 5. Select Product Type—in this case, TSM—and then click Next. 6. Specify Child Data Collector Properties. APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager Description Sample Values...
  • Page 19 Note: If you have more than one TSM Host Server to configure, you can add additional Child Collector Policy records upon completing the setup of this record. Add or select the parameters. Mandatory parameters are denoted by an asterisk (*)::...
  • Page 20 (for example, if the data collector needs to communicate with other TSM Host Servers), or make changes to the Child Policy you just created. APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager Description TSM Host Server Details...

  • Page 21: Data Collector Installation

    Installing from the Data Collector CD 1. Installation should be performed as user root, or as an Administrator user on Windows. 2. Note the Platform/OS of the Data Collector Server on which you want to install the Data Collector. 3. Mount the APTARE StorageConsole Data Collector CD.
  • Page 22 • Proceed to the Console Installation Instructions. APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager...

  • Page 23: Installing Via The Internet

    Use these instructions if you are installing via the Internet where Internet access is not available from the data collector server. 1. Note the Platform/OS of the Data Collector Server on which you want to install the Data Collector. 2. Open a browser on a client with web access (you will download the installer to this client, and then copy it to the Data Collector Server).
  • Page 24 4. Click on the download link that corresponds to the platform of the Data Collector Server. 5. At the prompt, save the Data Collector Installer to a directory on the client. 6. Copy the Data Collector Installer to the Data Collector Server where the Data Collector is to be installed.

  • Page 25: Gui Deployment Of The Data Collector

    GUI Deployment of the Data Collector InstallAnywhere will prepare to install the Data Collector software. After checking the available disk space and downloading the installer, an introduction dialogue window outlines the installation process. 1. Review the installation process and click Next. The License Agreement displays for your acknowledgement.
  • Page 26 3. Specify the directory where you would like to install the Data Collector software. Accepting the default paths is recommended. Windows default directory: UNIX default directory: 4. Click Next to display the Pre-Installation Summary. APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager C:\Program Files\Aptare /opt/aptare...
  • Page 27 Host Resources setup is automatically included in the installation. Both the WMI Proxy Server and the Host Resources also can be installed individually. 8. When prompted to select a Backup Product, select IBM Tivoli Storage Manager and click Next.

  • Page 28: Console Installation Instructions

    ./aptareagentinstall.bin –i console 2. InstallAnywhere will prepare to install the Data Collector software. ===================================================== (created with InstallAnywhere by Macrovision) ----------------------------------------------------- Introduction ------------ APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager “Validating the Installation” on page aptareagentinstall.bin file has been...
  • Page 29 InstallAnywhere will guide you through the installation of the APTARE StorageConsole Data Collector It is strongly recommended that you quit all programs before continuing with this installation. Respond to each prompt to proceed to the next step in the installation. If you want to change something on a previous step, type 'back'.
  • Page 30 4- SYMANTEC Backup Exec 5- HP Data Protector 6- Hitachi Storage Arrays 7- EMC Storage Arrays 8- Host Resources ENTER THE NUMBER FOR YOUR CHOICE, OR PRESS <ENTER> TO ACCEPT THE DEFAULT: APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager...
  • Page 31 11. The installer will prompt for the Data Receiver URL. This is the URL the Data Collector uses to communicate to the Portal server. This is the URL the Data Collector uses to communicate to the Portal server. The format of this URL should be: http://aptareagent.yourdomain.com...
  • Page 32 PRESS <ENTER> TO CONTINUE: =================================== Installation Complete ----------------------------------- Congratulations! the APTARE StorageConsole Agent for IBM Tivoli Storage Manager has been successfully installed to: /opt/aptare 12. Press ENTER to exit the installer. 13. Continue with “Validating the Installation” on page APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager...

  • Page 33: Validating The Data Collector Installation

    1. Open a session. Windows: Open a command prompt window. UNIX: Open a telnet session logged in as root to the Data Collector Server. 2. Change to the directory where you’ll run the validation script. Windows: At the command prompt, type:...
  • Page 34 Validating TSM Instance: aptaredev3:1500 Attempting to contact URL --> http://aptareagent.laurentdroin/servlet/util - SUCCESS Validating Server Group Setup - SUCCESS Validation starting... Going to Register with the DriverManager. Validating Job --> com.storage.mbs.tsmcore.InventoryDetailsChildThread - SUCCESS_PERSISTING_INVENTORYDETAILS APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager...

  • Page 35: Checkinstall For A Meta Collector - Advanced Usage

    Validating Job --> com.storage.mbs.tsmcore.StoragePoolChildThread - SUCCESS_PERSISTING_STORAGEPOOLDETAILS Validating Job --> com.storage.mbs.tsmcore.TapeDetailsChildThread - SUCCESS_PERSISTING_TAPEDETAILS Validating Job --> com.storage.mbs.tsmcore.ClientNodesChildThread - SUCCESS_PERSISTING_CLIENTNODEDETAILS Validating Job --> com.storage.mbs.tsmcore.PolicyChildThread - SUCCESS_PERSISTING_POLICIES Validating Job --> com.storage.mbs.tsmcore.DriveStatusChildThread - SUCCESS_PERSISTING_TAPESTATUS Installation of APTARE StorageConsole Agent has been successfully validated. 5. If the output in the above steps contain the word FAILED, then refer to Troubleshooting.

  • Page 36: List Data Collector Configurations

    Schedule: */30 * * * * Active: true Task: com.aptare.core.hostResource.HostResourceChildThread|172.16.1.15|Capacity Payload Id: Unix Schedule: */30 * * * * Meta Collector Id: META_172.16.1.22_8 Domain: aptaredev2 Group Id: 100000 Server Id: 100003 Active: true APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager...
  • Page 37 Software Home: /opt/Navisphere/bin Server Address: 172.16.1.22 User Id: UjZzW0CS8Ks= Active: true Task: com.aptare.core.emcStorage.EmcStorageArrayChildThread Schedule: 240 List Data Collector Configurations...
  • Page 38 APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager...

  • Page 39: Starting The Data Collector

    Application Administrator’s Guide The installer configures the Data Collector to start automatically, however, it does not actually start it upon completion of the installation because you must first validate the installation. Data Collector Manual Startup Follow these steps, for the relevant operating system, to manually start the Data Collector service: On Windows The installer configures the Data Collector process as a Service.
  • Page 40 APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager...

  • Page 41: Un-Installing The Data Collector

    Use the procedures in this chapter to un-install a Data Collector. Un-install the Data Collector on UNIX 1. Login to the Data Collector Server as root. 2. Stop the Data Collector service, using the command appropriate for the operating system.

  • Page 42: Un-Install The Data Collector On Windows

    You may need to manually remove the root install folder (default C:\Program Files\Aptare) and its sub-folders after the un-installer completes. APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager...

  • Page 43: Appendix A - Troubleshooting

    If the post-installation validation failed, this often is due to some simple configuration issues that can be fairly easily resolved. This appendix lists some of the common configuration issues. If the issue cannot be resolved by following the steps in this section, contact the Customer Care Group.

  • Page 44: Verify Connectivity

    1. Ping the Data Collector URL: ping http://aptareagent.yourdomain.com 2. Verify that the URL has been set up correctly in DNS or in the local hosts file, to resolve to the Portal Server. APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager...

  • Page 45: Appendix B - Data Collector Pre-Installation Worksheet

    Instances on the TSM Host Servers being polled by the Data Collector. The TSM Instance name referenced below is the value of the Server Name field returned by the command “q status” for the instance to which you are connected.
  • Page 46 APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager...

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