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Zoom 4
User Manual

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Summary of Contents for 2GOability Zoom 4

  • Page 1 Zoom 4 User Manual...
  • Page 2 We reserve the right, therefore without prior notification, to alter this guide. It is important that your guide for the use of the Zoom 4 scooter is read carefully. The manual contains important information about the safe use and maintenance of your Zoom 4 scooter.
  • Page 3 Zoom 4 Fill out the information on your authorized dealer below: Company: ………………………………………………………………… Address: ………………………………………………………………… ………………………………………………………………… Telephone number: ………………………………………………………………… Fax number: ………………………………………………………………… Email address: ………………………………………………………………… Website: …………………………………………………………………...
  • Page 4: Table Of Contents

    IDENTIFICATION ......................4 GENERAL EXPLANATION CONCERNING YOUR SCOOTER ..........5 2.1 C OMPONENTS OF THE SCOOTER .....................5 2.2 G ENERAL EXPLANATION OF THE FUNCTION AND POSSIBILITIES OF YOUR SCOOTER ..6 SAFETY REGULATIONS ....................6 3.1 G ENERAL SAFETY REGULATIONS .....................6 3.2 W ARNINGS FOR SAFE USE ......................6...
  • Page 5: Identification

    Your Zoom 4 scooter is equipped with a unique serial number. You can find this number on the frame of your Zoom 4 scooter. Below is an example of the frame label on which you can find the identification number. Furthermore you will find the explanation of the various data stored on the frame label listed below.
  • Page 6: General Explanation Concerning Your Scooter

    Seat rotation lever Front fork Seating Front wheel Armrest Foot deck Backrest Your Zoom 4 scooter is equipped with a number of elements and parts. You should know these before continue reading this manual. Designs and specifications may change without prior notice.
  • Page 7: General Explanation Of The Function And Possibilities Of Your Zoom Scooter

    The Zoom 4 scooter is equipped with multifunction brakes and stable wheels which roll easily. The Zoom 4 scooter is especially developed so that it can be adjust to every individual user. Your Zoom 4 scooter is a medical equipment product and is not a standard consumer product.
  • Page 8 Do not use the scooter when the brakes are not working;  Do not turn your scooter suddenly at full speed;  Do not use your scooter when it is damaged or has any malfunction;  Do not attempt to use your scooter on an escalator. Always use an elevator; ...
  • Page 9: Instructions For Use

    Zoom 4 INSTRUCTIONS FOR USE Your 2GOability Zoom 4 scooter is a battery-operated personal mobility vehicle. Please exercise caution and consideration when you are operating it. Driving your scooter carefully and thoughtfully will help ensure your personal safety and the safety of other people.
  • Page 10 You will hear a “click” when the park brake engages. Control Options 2GOability has made provision for the individual needs and abilities of the operators of the 2GOability Zoom 4 scooter. Your authorized 2GOability dealer can reverse the throttle control lever controls so...
  • Page 11: Getting On And Off

    Zoom 4 4.2 Getting on and off  Warning: When getting on or off your scooter, keep your weight toward the middle of the deck. Putting most or all of your weight on the edge of the deck may cause an...
  • Page 12 To get on your scooter: Stand behind your scooter;  Make certain that the freewheel lever is in engaged position, see picture 1, this  shows the freewheel mode where the brake is disengaged. Picture 2 shows when it is set in the drive mode where the brake is engaged; Pull up on the seat rotate lever, see chapter 5.3.
  • Page 13: Basic Driving

    Zoom 4 Picture 3 Picture 4 4.4 Basic driving Make certain that you are seated safely and properly on your scooter;  Turn the speed control dial fully counterclockwise to its slowest setting;  Insert the key into the key switch;...
  • Page 14: Control Through Tight Spots

    Steering in a tight spot If you must steer in a tight spot, such as entering or leaving a doorway or when you are turning around; Bring your scooter to a full stop; Set speed at the lowest setting; Turn the tiller to the direction in which you wish to drive. Steering in reverse Please be extra careful when you are driving in reverse.
  • Page 15: Going Up An Incline / Down A Decline

    Zoom 4 Driving down a ramp Keep your scooter’s speed control dial set fully counter clockwise at the slowest  speed setting. If you must come to a stop, release the throttle control lever slowly and  smoothly. Curbs Do not go up or down a curb that is higher than 7 cm;...
  • Page 16 Whenever it is safely possible, drive forward down any ramp, low rise, or incline.  2GOability does not recommend that you drive your scooter in reverse down any incline, ramp, curb, or low rise. Backing down any slope may create a very hazardous situation.
  • Page 17: Motor Braking System

    Zoom 4  Warning: When your scooter is in freewheel mode, the park brake is released. The weight of the scooter on a slope may cause you to lose control of the scooter. If you do not feel capable of manually controlling your scooter down the slope, request assistance or do not attempt to use this procedure.
  • Page 18 The FDA has determined that each make and model of scooter can resist EMI/ RFI to a certain level. The higher the lever of resistance, the greater the degree of protection from EMI/ RFI – measured in volts per meter (V/m). The FDA has also determined that current technology is capable of providing 20 V/m of resistance to EMI/ RFI, which would provide useful protection against common sources of interference.
  • Page 19: Instructions For Use And Mounting Options

    MADE BY YOURSELF ARE STRONGLY ADVISED AGAINST AND CARRIED OUT AT YOUR OWN RISK. INSTRUCTIONS FOR USE AND MOUNTING OPTIONS In this chapter we will explore all the possibilities on your Zoom 4 scooter. Your scooter is a 2GOability Zoom 4 scooter. 5.1 Technical information...
  • Page 20  Warning: Be sure adjustments knobs are securely tightened against the inserted armrest tube. Do not exceed the maximum armrest width of 60,5 cm. Picture 5 Flip-up armrests Pull up on the end of either armrest to flip it up for easy transfer on and off your scooter.
  • Page 21: Seat Adjustments

    Zoom 4 5.3 Seat adjustments Seat rotation lever The seat can be rotated through 360º and locked at any 45º position. Pull up on the seat rotation lever (see picture 7 arrow 1) and rotate the seat to  the desired position;...
  • Page 22  Warning: Remove the key from the key switch before you begin to disassemble your scooter! Remove the seat Place your scooter on a level surface;  (Optional) Loosen the armrest adjustment knobs and remove the arms from the  seat.
  • Page 23 Zoom 4 Remove the floor basket Lift the floor basket up and off of the frame, see picture 10;  Lift the front basket off of the tiller, see picture 10.  Picture 10 Fold down and lock the tiller Push in and turn the tiller lock clockwise 90º, see picture 11 arrow 1.
  • Page 24: Assembly

    Separate the drivetrain from the frame  Warning: Be careful not to pinch your fingers between the frames. This area is a pinch- point and requires your full attention. Pull up the drivetrain release lever, see picture 12;  Pull the frame up and off of the drivetrain, see picture 13. ...
  • Page 25 Zoom 4 Picture 14 Reinstall the drivetrain Line up the frame and the drivetrain, see picture 15;  Lower the frame onto the drive train until the drivetrain release lever engages.  Picture 15 Install the battery pack Gently lower the battery pack onto the frame, see picture 16.
  • Page 26 Raise the tiller Loosen the tiller adjustment knob and raise the tiller, see picture 17;  Tighten the tiller adjustment knob at the desired position.  To set the tiller to your preference, follow these directions; Use one hand to grasp a handgrip; ...
  • Page 27 Zoom 4 Unlock the tiller Turn the tiller lock knob to the unlocked position, see picture 19.  Picture 19  Warning: If you do not unlock the tiller lock knob, the tiller will not turn! This will cause ...
  • Page 28: Transport And Transit In Car

    TRANSPORT AND TRANSIT IN CAR Your 2GOability Zoom 4 scooter is designed to be easily transported by car. See chapter 5.4 how to disassemble your scooter and see chapter 5.5 assembly for mounting your scooter. To transport your scooter Disassemble or fold down the seat and tiller as close as possible to the loading ...
  • Page 29 The charger is on an off-board charger. To charge the batteries, plug the charger into the charger port on the battery pack, see picture 20. Picture 20 Battery maintenance GEL-cell or AGM and SLA deep-cycle batteries are used for operating 2GOability scooters.
  • Page 30 The 50-amp main circuit breaker reset button is located on the side of the battery pack, see picture 21. Picture 21  Warning: Do not attempt electrical repairs. Consult 2GOability or your authorized 2GOability dealer. If, for no apparent reason, your scooter stops operating, the main circuit breaker may have tripped.
  • Page 31 Recharge your scooters batteries. See “Charger and Batteries” in this section of  this manual; If the problem continues, have your authorized 2GOability dealer load test the  batteries; If the batteries are good, the charger may be the problem. Consult your ...
  • Page 32: Problem Analysis And Solutions

    PROBLEM ANALYSIS AND SOLUTIONS Your 2GOability Zoom 4 scooter is inspected and adjusted so that you can use it immediately. Diagnostics The diagnostics feature of your scooter microprocessor based motor control board functions as follows; Any fault condition with the controller or with an associated system will cause the ...
  • Page 33 Remedy: Turn off your scooter key switch and allow the scooter to sit for 10 minutes;  Check the tire pressure;  Have your authorized 2GOability dealer perform a battery load test.  5 Beeps Indicates a brake problem; ...
  • Page 34: Warranty

    2GOability offers a warranty period of 2 years on the complete product except the batteries: 6 months. Also you can find the warranty periods label on the frame of your Zoom 4 scooter. See also chapter 1.  Tip We recommend the use of only 2GOability replacement parts.
  • Page 35: Warranty Definition

    The warranty period commences upon the date of purchase. If within the warranty period, your Zoom 4 scooter will be defect, it will be repaired or replaced. However you do need to provide to 2GOability a complete filled in warranty registration form, a copy of the bill with the date of purchase and the original packaging.
  • Page 36: General Maintenance Instructions

    Checking the reversibility of User front wheels Cleaning User Checking the stability of the Retailers frame Oiling the wheel bearing Retailers  Tip The 2GOability Zoom 4 complies with EN 12184 and EN 1041. For more information, please visit our website, www.2GOability.com...
  • Page 37 2GOability.com: ‘Créateur de solutions de mobilité’ France: info@2goability.fr European distribution centre: UK/Ireland: info@2goability.co.uk Belgium: info@2goability.be 1, Route d’Anrosey, Germany: info@2goability.de Laferté sur Amance Spain: info@2goability.es 52500 Haute-Marne Poland: info@2goability.pl France Netherlands: info@2goability.nl...

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