Do you have a question about the St. Lucia Series and is the answer not in the manual?
Questions and answers
Eric Mills
June 26, 2025
I need a spa cover what is the telephone number?
Summary of Contents for Living Water St. Lucia Series
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St. Lucia Series Hot Tubs 854 IN Owner’s Manual ™ Living Water Products 11620 54 Street North Clearwater, FL 33769 Part Number 827939...
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Owner’s Information Dealer: Date Purchased: __________________________ Company: __________________________ Address: __________________________ Telephone: __________________________ Installer: Date Installed: __________________________ Company: __________________________ Address: __________________________ Telephone: __________________________ Hot Tub: Date Delivered: __________________________ Model: __________________________ Color: __________________________ Serial Number: __________________________ Your unique hot tub serial number is located on a data plate outside the cabinet at ground level directly below the topside control panel.
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Living Water Products may make product modifications and enhancements. Specifications may change without notice. International products may be configured differently to meet local electrical requirements.
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For HELP, call In-Touch at 727.490.5353 Your choice of a Living Water Hot Tub indicates that you are devoted to excellence. The management and staff appreciate your patronage and takes pride in the tradition of quality hot tubs that our company represents.
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There are several kinds of stainless steel accented jets used in our St. Lucia series hot tubs. The reverse molded neck jets that operate above the waterline are exclusive to Living Water hot tubs. St. Lucia hot tubs are manufactured with a Truss Support Structure built by master carpenters in our onsite woodshop.
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™ For HELP, call In-Touch at 727.490.5353 SAVE THESE INSTRUCTIONS! Your physiological response to hot water depends on subjective factors such as age, health, pregnant women, temperature sensitivities, chemical sensitivities, and medical history. Always consult a physician before using a hot tub to understand your particular tolerance and limitations.
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™ For HELP, call In-Touch at 727.490.5353 Lock the cover on your hot tub when not in use. Persons with infectious diseases should not use a tub. Persons under the influence of medication, drugs, or alcohol should not be allowed into your tub.
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™ For HELP, call In-Touch at 727.490.5353 To reduce the risk of injury, the water temperature in a hot tub should never exceed 104ºF (40ºC). Water temperatures between 100ºF (38ºC) and 104ºF (40ºC) are considered safe for a healthy adult. Lower water temperatures are recommended for young children, senior citizens, persons with sensitivities, and when hot tub use exceeds 10 minutes.
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™ For HELP, call In-Touch at 727.490.5353 Proper planning is an important consideration when installing your new hot tub. Site selection is a critical step and requires serious thought. Planning ahead makes the installation process easier. The following information is provided to assist you in site preparations. 1) Always comply with local building codes and obtain any necessary permits.
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™ For HELP, call In-Touch at 727.490.5353 The following dimensions can be used to determine the proper location of submerged conduits in concrete slab installations. All dimensions are made from the outside of the hot tub’s frame with the access panels removed. The topside electronic control panel is shown at bottom of diagram for reference.
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™ For HELP, call In-Touch at 727.490.5353 Important: Qualified and licensed electricians must perform all electrical hookups. The following specifications must be followed in order to ensure proper performance and safety. WARNING: Starting an incorrectly wired hot tub could cause severe damage to the mechanical equipment or even bodily harm.
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™ For HELP, call In-Touch at 727.490.5353 Our hot tubs are certified by Intertek Testing, SNAa Ltd. Ontario, Canada to CSA- C22.2 No. 218.1-M89 and ANSI/UL 1563 standards. Parts with extra low voltage not exceeding 12v must be inaccessible to a person in the hot tub. Earthed appliances must be permanently connected to fixed wiring.
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™ For HELP, call In-Touch at 727.490.5353 Figure 4 – U.S. and Canada Wiring Diagram See wire size chart on page 9. Page 11...
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™ For HELP, call In-Touch at 727.490.5353 Figure 5 – Board Diagram for VS501Z Single-phase, 240V, 60Hz Domestic version Page 12...
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™ For HELP, call In-Touch at 727.490.5353 Notes: Page 13...
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™ For HELP, call In-Touch at 727.490.5353 Important: Read these step-by-step startup procedures before starting your hot tub. Failure to follow any of these steps listed may result in damage to the equipment and may void your warranty. Note: If you are unsure of any of the above startup procedures, please call your local dealer for assistance.
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™ For HELP, call In-Touch at 727.490.5353 Before adding water, go through these simple steps now to prevent common issues when setting up your hot tub for the first time. Verify that the following have all been rechecked. 1. Turn off all power to the hot tub at the main breaker panel.
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™ For HELP, call In-Touch at 727.490.5353 Now it's time to fill your hot tub with water. Do not turn on the electricity yet until the hot tub is completely filled. To properly fill your tub: 1. Make sure that the Forever Flow filters (in the filter canister) are gently screwed into place.
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™ For HELP, call In-Touch at 727.490.5353 Caution: Do not turn on any pump until your hot tub is properly filled with water. Running any pump without water in your hot tub can cause IMMEDIATE damage, which is not covered under warranty! By now you have rechecked your hot tub’s mechanical connections and filled it with water to about 1”...
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™ For HELP, call In-Touch at 727.490.5353 6. Press Jets 1 a third time to turn off the high flow hybrid pump. Note: This pump remains on if filter or heat is needed. 7. Press the Light button to turn on the LED Safety and Mood light. Verify that this light is on. 8.
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™ For HELP, call In-Touch at 727.490.5353 Basic operation of the In-Touch 1000 4-button Electronic Control is provided next. The display normally shows the actual water temperature. Use Temp to set the water temperature you desire. To set the desired water temperature: 1.
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™ For HELP, call In-Touch at 727.490.5353 Programming Summary Jets Light Steady – filter cycle ON Temp Light Flashing – checking water temperature Steady – heater ON Press the Temp button twice to set the desired water temperature while display is flashing (80- 104, 102°F recommended).
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™ For HELP, call In-Touch at 727.490.5353 ® ® ® ® The built-in iPod /MP3 Stereo system (if equipped) plays audio selections from the built-in iPod/MP3 connector (iPod or MP3 player not provided). Connect the small USB audio cable to your iPod or MP3 player and listen to your favorite selections while enjoying your hot tub.
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™ For HELP, call In-Touch at 727.490.5353 Place the Heat Shield Cover on your hot tub. Keeping the cover in place anytime the hot tub is not in use reduces the heating time and minimizes operating costs. The time required for initial heat-up varies depending on the starting water temperature, ambient temperature, and the capacity of your hot tub.
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™ For HELP, call In-Touch at 727.490.5353 Our enzyme-based water purification system is a perfect match for your hot tub. AquaClara Natural naturally solves most water treatment problems and dramatically reduces hot tub maintenance. Added monthly, it effectively stabilizes pH/alkalinity, eliminates scum lines, foam, itching and rashes and helps to alleviate dry skin, by reducing overall chemical use.
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™ For HELP, call In-Touch at 727.490.5353 Call your local dealer. Please note, you must register your hot tub within 30 days of purchasing or your warranty will be voided. Call your local dealer. Our customers are guaranteed to receive service response priority. If you encounter a matter that can’t be easily resolved over the phone, a local technician can be dispatched to your home.
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™ For HELP, call In-Touch at 727.490.5353 You should drain and refill your hot tub every 1-3 months depending on usage. Every other time you drain and refill, you should also replace the filters and wipe down the hot tub (see pages 32- 35).
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™ For HELP, call In-Touch at 727.490.5353 When draining and refilling your hot tub, one of the pumps may become air locked. An air- locked pump stops water from flowing in your hot tub and is easily resolved by bleeding off the trapped air.
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™ For HELP, call In-Touch at 727.490.5353 If a problem arises, you can check this list for a quick solution. If this does not resolve your problem, please call In-Touch, our 24/7 customer care center, at 727.490.5353. Important – Most problems can be quickly resolved by resetting the GFCI breaker. Try this first before proceeding.
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™ For HELP, call In-Touch at 727.490.5353 PROBLEM CAUSE SOLUTION Pump not No power to hot tub Reset circuit breakers on GFCI panel and main running circuit breaker panel Air lock Bleed air from the system (page 27) Water does not flow Closed jets Open all jets by turning counterclockwise...
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™ For HELP, call In-Touch at 727.490.5353 MESSAGE MEANING ACTION REQUIRED (none) No message on display. Power The control panel will be disabled until power has been cut off to hot tub. returns. hot tub settings are preserved. The hot tub has shut down from Do not enter the water.
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™ For HELP, call In-Touch at 727.490.5353 MESSAGE MEANING ACTION REQUIRED Inadequate water, poor flow, or air Check the water level and add water if bubbles detected in the heater. necessary. Be sure that slide-valves are Hot tub is shut down for 15 open.
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™ For HELP, call In-Touch at 727.490.5353 Important: The warranty on your hot tub and equipment depends on proper sanitation (see page 18.) In addition, the following maintenance procedures must be followed periodically. The hot tub consists of a rigid polymer that combines the durability of plastic with the beauty of a wood-looking cabinet.
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™ For HELP, call In-Touch at 727.490.5353 Figure 14 - Drain Operation 1) Turn off the GFCI breaker. 2) Remove the heat shield cover and allow water to cool down. 3) Select a safe, suitable drainage area capable of safely assimilating 300 plus gallons of water that may contain unsanitary contaminants and chemical residue that could cause harm to plants or grass.
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™ For HELP, call In-Touch at 727.490.5353 Remove and clean the jets as needed using our special Plumbing Cleanser, water, and a cloth or soft-bristled brush. Call your local dealer to order our special Plumbing Cleanser. Drain the hot tub and clean the LED Safety and Mood Light lens as needed using an optical cloth and an eyewear cleaning product specifically designed not to scratch optical surfaces.
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Use only the following cleaners when cleaning your hot tub shell: • Living Water Products All Purpose Cleaner • Formula 409 ® • Glass Plus ®...
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™ For HELP, call In-Touch at 727.490.5353 Your hot tub is designed to operate year round. If you plan to leave your hot tub unused for long periods of time in severely cold weather, you should winterize your hot tub to avoid accidental freezing due to a power or equipment failure. We highly recommend that you have a hot tub professional winterize and restart your hot tub.
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™ For HELP, call In-Touch at 727.490.5353 AquaClara An enzyme-based water purification system for your hot tub. AquaClara naturally solves most hot tub water treatment problems and dramatically reduces hot tub maintenance. Drain Bib A male garden-hose-style fitting to which a garden hose is connected for draining water from a hot tub.
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™ For HELP, call In-Touch at 727.490.5353 Notes: Page 38...
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™ For HELP, call In-Touch at 727.490.5353 Part # Description Part # Description 1 531512 Slim Line Pop-up Speaker – 4/CS 8 531241 Disconnect, 22-26 Female 3 5311087 Stereo Power Supply (115/230V) 9 531257 USB iPod/MP3 Cable 4 531153 iPod/MP3 Player USB Plug 10 531796 Subwoofer 6 531239...
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™ For HELP, call In-Touch at 727.490.5353 Specifications* Mold 1108IN Dimensions 84”L x 84”W x 36”D Seats 6 Water Jets 54 Air Jets 0 Capacity 345 USG /1305 L Dry Weight 770 Lbs/3502 Kg Filled Weight 3640 Lbs/1640 Kg Electrical 240VAC 40A 60Hz GFCI 50A * Specifications are subject to change without notice.
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™ For HELP, call In-Touch at 727.490.5353 854 IN Callouts Part # Description Part # Description 820074 Jet, Typhoon Dir 2" (ss) 11 621251 Waterfall Valve 1" (Gr) 606174 Compensator Ring 2" 12 609082 Return Wall Fitting (Gr) 606036 Body, Jet 2" (No air) 609082 Ozone wall fitting/Drain (Gr) 820075...
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™ For HELP, call In-Touch at 727.490.5353 Notes: Page 42...
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™ For HELP, call In-Touch at 727.490.5353 All limited warranties provided hereunder extend only to the original consumer/purchaser of the hot tub if purchased and installed within the boundaries of the United States or Canada and terminate upon transfer of ownership from original consumer/purchaser. The warranties will not include any: Shipping cost and/or taxes incurred.
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™ For HELP, call In-Touch at 727.490.5353 Page 44...
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L i m i t e d W a r r a n t y ™ This Limited Warranty is extended to the original purchaser of a Living Water Products hot tub, manufactured after November 15, 2008 and installed for residential use in the United States and Canada. It terminates with any transfer of ownership. Living Water Products (LWP) warrants only LWP manufactured acrylic shells, cabinets and equipment assembled at a LWP manufacturing facility.
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St. Lucia Series Hot Tubs Living Water Products 11620 54 Street North Clearwater, FL 33760...
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St. Lucia Series Hot Tubs By signing this Warranty Card you have read and understand the Owner’s Manual in its entirety. Dealer Dealer Address City, State, Zip Date Customer Signature Hot Tub Model / Color Hot Tub Serial Number Customer Address...
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(Return Address) St. Lucia Series Hot Tubs 11620 54 Street North Clearwater, FL 33760...
Need help?
Do you have a question about the St. Lucia Series and is the answer not in the manual?
Questions and answers
I need a spa cover what is the telephone number?