Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Summary of Contents for RealEyes Series 10
- Page 1 Realeyes Series 10 User manual...
-
Page 2: Table Of Contents
Contents Chapter 1 Getting Started……………………………………………………………..6 Console Overview..……………………………………………………….……...6 Logging In..……………………………………………………………….……………..7 Entering/Exiting Fullscreen Mode…………………………………………...8 Changing Views……………………………………………………………………..8 Audio…….…………………………………………………………………....9 Recording………………………………………………………………………………..9 Recording Capacity…..…………………………………………………..9 1.6.1 Turning Recording On/Off……………………………………………9 1.6.2 Chapter 2 User Accounts…………………………………………………....10 User Account Overview………………………………………………………..…10 Creating/Modifying Accounts…………………………………………………10 Configuring Privileges…………………………………………………………..11 Chapter 3 Playback………………………………………………………...……..……..13 Playback Overview………………………………………………………………...13 Entering Playback Mode…………………………………………………………15 Viewing Modes………………………………………………………………………15 Single View………………………………………………………………...15 3.3.1... - Page 3 Searching Video……………………………………………………………………..16 Default Search……………………………………………………………16 3.4.1 3.4.2 Basic Search……………………………………………………………….16 3.4.3 Advanced Search………………………………………………………..16 Timeline Search………………………………………………………….16 3.4.4 Tools/Options………………………………………………………………………..17 Object Search…………………………………………………………..17 3.5.1 3.5.1.1 Alarm…………………………………………………………….17 3.5.1.2 Counter………………………………………………………….18 3.5.1.3 Unattended Object………………………………………….18 3.5.1.4 Missing Object………………………………………………...18 Remote Viewlog………………………………………………………….19 3.5.2 3.5.3 Video Effects………………………………………………………………19 Settings………………………………………………………………………………….20 Chapter 4 Video Backup/Export………………………………………………..21 Capture a Still Image………………………………………………………………21 Save as AVI…………………………………………………………………………….21 Backup to CD/DVD………………………………………………......23 Chapter 5...
- Page 4 Chapter 6 Dashboard…………………………………………………………………...30 Home Page……………………………………………………………………………..30 Manual…………………………………………………………………………………..30 Speed Test…………………………………………………………………………...…30 IP Address…………………………………………………………………………...…30 Webcam…………………………………………………………………………………30 Tech Tools…………………………………………………………………………...…31 Network Settings…………………………………………………………………..31 Diagnostics…………………………………………………………………………….31 Cameras…………………………………………………………………………………31 Chapter 7 Troubleshooting FAQ…………………………………………….….…32...
-
Page 5: Important Information
It is highly recommended that you place your RealEyes system on a battery backup or UPS system. This will prevent many problems that can be caused by sudden power outages, particularly hard drive failures. -
Page 6: Chapter 1 Getting Started
Chapter 1 Getting Started Console Overview Number Name Purpose Exit Button Minimize or shutdown camera software Layout/Channel Selectors Select how many cameras to display Camera Selector Select an individual camera by number Username/System Name Displays the current user and system name Monitor Start/Stop recording Schedule... -
Page 7: Logging In
Logging In The first step to performing any task is to login to the system. You can get to the login prompt by right-clicking on any of the camera images and selecting “Login/Change User” from the menu that pops up, or by pressing the letter “L” on the keyboard. Enter your User ID and Password into their respective boxes and click the OK button. -
Page 8: Entering/Exiting Fullscreen Mode
1.3 Entering/Exiting Fullscreen Mode By default the system starts in fullscreen mode. This provides not only a better viewing experience but also serves as an additional layer of security since you must first login to exit fullscreen mode and gain access to the controls. Once you are logged in you may right-click on the screen and select Toggle Fullscreen from the popup menu (or alternately press the letter “F”... -
Page 9: Audio
Audio Indicator option on this menu will place an audio indicator bar on each camera. 1.6 Recording RealEyes systems record digital video in a loop, newest video over oldest, so there is never a need to delete anything to free up space. In order to maximize the storage capacity, video is only recorded when motion is detected. -
Page 10: Chapter 2 User Accounts
Chapter 2 User Accounts 2.1 User Account Overview There are 2 default user accounts, local and manager. The local account is used to “lock” the system and prevents the user from performing most actions (such as stopping recording). The manager account is the master account and is used to perform actions on the system and to create and manage new accounts. -
Page 11: Configuring Privileges
2.3 Configuring Privileges Privileges are grouped by tabs according to the areas of the software they affect. In most cases only the first three tabs apply, Multicam, Viewlog, and Webcam. Multicam governs physical access to the recorder while in live view, Viewlog governs both physical and remote access to recorded video, and Webcam governs remote access to live video. - Page 12 Webcam Input Governs access to peripherals (generally State/Output not applicable) Control Allows user to remotely control movement of a PTZ camera (if applicable) System Allows user to see system/connection state Information information Not applicable Talkback Allows remote user to talk to a local user (requires a microphone installed at the recorder additional...
-
Page 13: Chapter 3 Playback
Chapter 3 Playback 3.1 Playback Overview... - Page 14 Number Name Purpose Exit Button Minimize or Exit playback software Date/Time Indicator Displays current Playback date and time Playback Speed/Options Indicator Displays current playback speed and any enabled options Playback Search Bar Click and Drag to jump anywhere in the currently selected clip(s) Jump to Beginning Instantly jump to the beginning of the currently selected clip(s) Previous Frame...
-
Page 15: Entering Playback Mode
3.2 Entering Playback Mode To enter playback mode you must be logged in to an account with the Execute EventLog privilege. Once logged in, either press F10 on the keyboard or exit fullscreen (if necessary) and go to ViewLogVideo/Audio Log 3.3 Viewing Modes There are 3 basic viewing modes: Single View, Quad View, and Multi View. -
Page 16: Quad View
3.3.3 Quad View Plays 4 cameras simultaneously (events list is still only for the selected camera). Cameras are displayed sequentially by default but can be configured in the settings window. 3.3.4 Multi View Plays all cameras simultaneously (events list is still only for the selected camera). Cameras are displayed sequentially by default but can be configured in the settings window. -
Page 17: Tools/Options
3.5 Tools/Options 3.5.1 Object Search Object Search allows video to be analyzed for certain behaviors within a given region of the camera. Before starting Object Search all Events must already be selected (Use Ctrl + Left-Click to select multiple events). To begin, select a Video Process and click Setup . -
Page 18: Counter
3.5.1.2 Counter The Counter feature counts the number of objects entering or leaving the defined area (i.e. doorway). There are 2 counter methods, one-way and two- way. For one-way counting simply define a single region and set it as Region 1. Then select Define Object Size and draw a box just slightly smaller than the size of the object you want to detect (i.e. -
Page 19: Remote Viewlog
3.5.2 Remote Viewlog The Remote Viewlog feature allows video to be retrieved from another RealEyes system as long as a network or Internet connection to it is available. To connect to the remote system enter it’s IP or Web Address in the IP Address box (clicking the dropdown arrow will allow you to select previous entries). -
Page 20: Settings
3.6 Settings The Settings window allows you to change the behavior of the ViewLog (playback) application. Some key settings are explained below. Play Settings Tab Audio de-noise: Attempts to remove static and background noise during playback of audio recordings. Auto play next event: Plays the next available clip upon reaching the end of the selected one. -
Page 21: Chapter 4 Video Backup/Export
Chapter 4 Video Backup/Export 4.1 Capture a Still Image To save a still image select the camera the image is to be taken from and click the Save as Image button to capture the current image. You will be prompted to select a location to save to image to and to select what information should be stamped on the image (time/date/etc). - Page 22 Click the Settings tab to change the save location (USB drives can be used) and select additional options. Video is saved to the desktop by default. Time Merge: The Time Merge option will fill in gaps in the recording times with dead space.
-
Page 23: Backup To Cd/Dvd
4.3 Backup to CD/DVD Click the Backup button to launch the backup utility. Select Using CD/DVD to backup directly to disk or Using Hard Disk to backup to the hard drive. If using the hard disk option you will need to click the … button next to the hard disk location box and select VideoBackup (F:), then enter a descriptive name in the Backup Folder Name box. -
Page 24: Chapter 5 Remote Viewing
Chapter 5 Remote Viewing 5.1 Viewing With A Web Browser Open Internet Explorer and enter the IP or web address of the remote location in the address bar (NOT a search bar). You may use the web address setup for you by the installer (i.e. -
Page 25: Viewing With Software
5.2 Viewing With Software Layout may be different based on your screen resolution Number Name Purpose Exit Button Minimize or shutdown camera software Screen Divisions Change camera layouts Snapshot Save a snapshot of the selected camera Quality Change video stream quality Record Video Record video on the viewing computer Stop... -
Page 26: Logging In
5.2.1 Logging In Open the DMMultiView program from either the desktop icon or the start menu. Edit the Host address if necessary, enter your user ID and Password, and then click OK to connect. 5.2.2 Connecting to Multiple Systems/Hosts Click the Edit Hosts button to open Host Management. Select a host to edit or click New and select Host to add a new host. -
Page 27: Single Host
5.2.2.1 Single Host Selecting Single Host will allow you to add a link to a single RealEyes system. You may create a single host entry for each RealEyes system to easily switch back and forth between them. Enter the IP or Web Address to the RealEyes system, a valid User Name and Password, verify the port numbers are correct (use the defaults unless otherwise instructed), and then save the entry. -
Page 28: Multi Host
Selecting Multi Host will allow you to arrange up to 32 individual cameras, from up to 32 different RealEyes systems, into one host entry. The top password box is only to password protect the connection, if you do not want to be prompted for a password each time you connect to the Multi Host leave it blank. -
Page 29: Remote Playback
Select Remote Viewlog Service. Enter the IP or Web Address, replace Guest with your username, enter your password, and click Connect. The Remote Viewlog program is identical to the Viewlog program on the RealEyes system. See Chapter 3 for usage instructions. -
Page 30: Dashboard
Chapter 6 Dashboard Home Page Pressing the F1 key on the keyboard opens the Dashboard. When the Dashboard first loads it will check for an internet connection. If one is found it will connect to and load our DVR support page which contains links to connect to a help desk technician and download links for any available patches. -
Page 31: Tech Tools
Tech Tools These are only for use by Sentry technicians for troubleshooting and configuration and require a password for access. Settings Allows you to change the Hostname, Date/Time, and Network Configuration settings. Reset will undo any unsaved changes and set all values to the current setting. Obtain Automatically will obtain an IP address using DHCP. -
Page 32: Troubleshooting Faq
To find the current public IP visit www.whatismyip.com from a computer on the same network as the RealEyes system or click the IP icon on the DVR Dashboard. Internet Explorer gives me a Page Not Found or Cannot Display the Webpage message. - Page 33 Dates and Times are missing in playback mode. The RealEyes system uses an internal Database to keep track of all of the video it has recorded. If your system has lost track of some of the video and will not display it in the Date and Time list, you can run the Repair Database Utility to force it to rescan the hard drives and re-index all of the video it finds.
- Page 34 In most cases the following list of ports will need to be forwarded to the local IP address of your RealEyes system, usually .222 in your IP scheme (i.e. 192.168.1.222). All ports are TCP. If there is a conflict with an existing service on your network alternative port numbers may be used. Please contact tech support if you have any questions regarding your network configuration.
Need help?
Do you have a question about the Series 10 and is the answer not in the manual?
Questions and answers