Telelink ESI Quick Start Quick Start User Manual page 2

Telephones

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Basic Functions

All ESI speakerphones enable you to place and

receive calls without lifting the handset.

To place an outside call:

•

Lift the handset or press the

SPEAKER

the phone number. (OR press a LINE key if programmed

on your phone).

To intercom another station:

Press the specified

STATION

STATION KEY

KEY, or dial the 3-digit

•

STATION KEY

extension number.

To answer an incoming call at your station:

•

Pick up the handset or press the speaker key.

To answer a call ringing at another station:

Press the star key

(*P/UP

*P/UP

) and enter the ringing phone's

•

*P/UP

extension number or press the flashing station key.

To answer a second incoming call using Flash:

While on the phone, press the

FLASH

•

FLASH

you to the second call, press the

FLASH

the first call.

To transfer a Call to another station:

While on an outside call, press the station key, or dial 9 to

•

transfer the call off site. If no station keys are available

press transfer and dial the 3-digit extension number. You

can announce the call or hang up.

Pressing

FLASH

will bring the call back to you; hanging

FLASH

up will complete the transfer.

To transfer a call directly to voice mail:

•

While on a call, press the

BLUE VOICE MAIL

lowed by the station key or the 3-digit mailbox number,

then hang up.

To transfer a call to a guest mailbox:

While on the phone, press the

BLUE VOICE MAIL

•

BLUE VOICE MAIL

enter the 3-digit mailbox number, then hang up.

To change incoming ring volume:

•

Press

PROGRAM

key, press option

adjust the volume using the

▼ ▼ ▼ ▼

and

To place a conference call:

•

To place a call on Hold:

•

key. Dial

9 9 9 9

plus

To place a call on EXCLUSIVE Hold:

•

To use the DND Feature:

•

key. This will take

•

key to return to

To program a personal speed dial:

•

key fol-

•

To record a call:

•

key,

4 4 4 4

, press option

2 2 2 2

then

•

▲ ▲ ▲ ▲

keys.

To call forward a station:

•

While on a call, press the

CONF

key then dial another

CONF

station or dial

9 9 9 9

for an outside line and dial the num-

ber. When the called party answers, press

again to connect all parties.

Repeat the above steps to add additional parties con-

ference call (NOTE: System limitations vary for how

many total parties including yourself can be joined.)

While on the phone, press the

HOLD

key. Watch the

HOLD

display to see what line

line

line number you are placing on

line

hold. The hold light is activated at all stations. To

retrieve the call from any station, press the

key followed by the line

line

line number. (if your phone has

line appearance keys, just press the flashing line key)

While on the phone, press and hold the

HOLD

until the display shows the words exclusive hold.

(NOTE: Only that extension can retrieve the call).

When you do not wish to be disturbed, press the

MUTE/DND

key. This can only be done when the

phone is idle and will send calls directly to voice mail.

To deactivate this feature simply push the

MUTE/DND

key again.

MUTE/DND

When on a call, pressing the

MUTE/DND

mute your voice to your caller. Press a 2nd time to

unmute.

Press the

ESI

ESI- - - - DEX

DEX

key. Press key under

(Personal) in display. Enter name using dial pad to

spell the name (pressing

# # # #

after each letter). To add a

space in between first and last name press the 1 key

four times. Press # to complete name. In the empty

space on the display screen, dial 9 + the phone num-

ber and press

#. #. #. #.

To delete a personal speed dial, find the one you want

to delete and then press

On the 24-key phones — to switch between personal

and system speed dials, press the

ESI- - - - DEX

ESI

DEX

ESI

DEX

While on an outside call, press the

RECORD

recording will appear in your voice mail ox. (NOTE:

Recording time will vary. Recording will only take

place when the

RECORD

key is illuminated. You can

continue to record by pressing the

RECORD

again.)

To stop the recording press the

RECORD

simply hang up.

Press the

CFWD

key followed by

9 9 9 9

and the phone

number or the 3-digit station number. Press

done. Display will show that the station is call for-

warded.

To remove call forwarding, press the

CFWD

lowed by *.

Using the Help key and Help/3 feature:

Press the

HELP

•

"2" for voice mail functions, press "3" for key features

CONF

(press any key and it will tell you what that key does),

and press "4" for a tutorial of the whole system.

Using Redial:

Press

REDIAL

•

have Caller ID, you may press

a voice mail message to automatically return the call.

Release Key:

•

Allows you to end a call without replacing the handset.

HOLD

Page All:

•

To page through all available stations, press

Call Waiting:

key

•

If you receive a second call while on a call, you will hear a

tone in your earpiece and the bottom line of your display

will indicate that a call is waiting. You can ignore the call

waiting or you can toggle between the two callers by

pressing

FLASH. To drop either call press release.

FLASH

Call Monitor:

•

This feature must be enabled before the telephone call

comes in. It allows you to hear a caller leaving a message

in your mailbox. If you want to intercept the voice mail,

lift the handset and you will be connected to the caller.

button will

Virtual Answer:

You will need a Virtual Answer button programmed on your

phone by your installer. Virtual Answer plays a greeting you

record alerting an incoming caller that you will be with them

momentarily instead of them going to your voice mail).

PER

•

To record the greeting that plays, press the

ANSWER

key, then press the

message. Press this key when you are on a call and the

second caller will hear your recorded greeting and give

the caller the option to press 1 to go directly to your voice

mail or remain on hold.

To program a programmable feature key:

Press the

PROGRAM

•

key twice.

Press a blank key (the key will start to flash).

•

Enter the desired 3-digit extension number or 3-digit code

•

for a special feature.

key. The

Press the SAME blank key again to confirm the entry.

•

(Shortcut is to press and hold the blank key to be pro-

grammed and continue with steps 3 and 4 above)

key

Voice Over:

key again or

If programmed, a Voice Over key allows you to interrupt

•

another station with an announcement not heard by an

outside party. This will only allows brief interruptions.

# # # #

when

Call 703

Call 703- - - - 674

674- - - - 5959 or email Service@TelelinkCom.com

5959 or email Service@TelelinkCom.com

Call 703

674

5959 or email Service@TelelinkCom.com

key fol-

key. Press "1" for basic functions, press

to redial the last number dialed. If you

REDIAL

while listening to

# # # #

then

0 0 0 0

VIRTUAL

RECORD

key. Record your

key, then press

2 2 2 2

For service:

Telelink ESI Quick Start Quick Start User Manual page 2

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