Preface This is the GE NX-592E Installation Manual for models NX-592E-S, NX-592E-W, and NX-592E-BO. This document includes an overview of the product and detailed instructions explaining: • how to install the unit; and • how to program the unit. There is also information describing how to contact technical support if you have questions or concerns.
Installation Manual Product summary The NX-592E Wireless Gateway allows NetworX owners to control and monitor their system status from the Alarm.com website. Through a wireless, two-way paging network, your customer has limited controls on such features as security, notifications, history, and authentication (see System operation from Alarm.com...
Page 5
Figure 2. Main module components Antenna jack Bus LED Wireless data transceiver Serial number label Status LEDs Wiring terminals Table 1. Module component descriptions Component Function Bus LED Indicates data bus activity between panel and module Status LEDs Indicate communications status with two-way pager network Wiring terminals Provides panel wiring connections Antenna jack...
NX-592E Installation Manual Before installation Before installing any Wireless Gateway, you must: 1. Create the Alarm.com customer account prior to installing the Wireless Gateway by logging into the Alarm.com dealer website at the following location: https://www.alarm.com/dealer E-mail dealer@alarm.com to become a registered Alarm.com dealer/installer.
10. Click Next. The Confirmation screen will appear. Review the customer information. If you need to change any of the information, click the Edit link next to the field you want to update. 11. Click Done. The Account Creation Successful screen will appear. Click View and Print Welcome Letter.
Drill (3/8” drive) and drill bits • Wire-cutter/stripper • Four-conductor, 22-gauge or larger stranded wire • Modem (sold separately on NX-592E-BO) • Modem antenna and mounting screws (included) • #6 panhead screws and wall anchors (four each included) Locating the module Use the following guidelines when locating the module: •...
Page 9
Wire access area Note: If you are using the NX-592E-S or NX-592E-W, proceed to step 4. Steps 2 and 3 are for NX-592E-BO and a modem purchased separately. 2. Remove the existing screws from the modem mount located on the backplate.
NX-592E Installation Manual Wiring connections 1. Remove panel AC power and disconnect the backup battery. To prevent damage to the panel or module, you must remove panel AC power and disconnect the backup battery prior to changing any wire connections.
Installing a case tamper switch If your module is easily accessible, you may consider adding a case tamper detection switch. This switch activates an alarm or trouble signal (depending on panel programming) when the module cover is removed. 1. Slide the reed switch into the plastic holder on the module backplate (see Figure 5). Figure 5.
2. Enter the “Go to program” code. The default code is 9, 7, 1, 3. If the code is valid, the keypad display will prompt you for a device address. 3. Enter the address of the NX-592E, which is 7, 8, then press #. At this point, the keypad display will prompt you for a programming location to be entered.
Location 0 programming the LCD keypad address Certain commands in the NX-592E require it to know the location of at least 1 LCD keypad (if one exists in the system). If your system has an LCD keypad we recommend that you place in partition 1 keypad 1. This will allow location 0 to be left at the factory default.
Page 14
Flashing - while a message is being sent by the module. The red ERR LED remains: • Off - If there is no communication between the main board of the NX-592E and the wireless modem board. • Flashing - with each message exchanged between the main board of the NX-592E and the wireless modem board.
Many GE Security documents are provided as PDFs (portable document format). To read these documents, you will need Adobe Acrobat Reader, which can be downloaded free from Adobe’s website at www.adobe.com.
NX-592E Installation Manual Appendix A Creating a new subscriber account This section describes how to create a new subscriber account on the Alarm.com website. Be sure to discuss this section with your customer prior to the module’s final installation. After you have created a new subscriber account and installed the module, instruct your customer to log on to the Alarm.com website.
Appendix B Information for the user Leave Customer information on page 17 from this document with your customer. The information on these pages describes security system use and limitations of the Alarm.com website. This information does not appear in any owner’s manual or user guide.
9.5 to 15 VDC, 12 V nominal, 65 mA (continuous), 1600 mA (instantaneous peak) maximum from panel or auxiliary power supply. Paging network One wireless, two-way paging transceiver (ReFLEX 25 for NX-592E-W or ReFLEX 50 for NX-592E-S). Power/data bus One three-wire NetworX power/communications data bus.
2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by GE Security can void the user’s authority to operate the equipment. The wireless modem used with this product is an intentional radiator. Refer to labeling on the modem for the...
Need help?
Do you have a question about the NX-592E and is the answer not in the manual?
Questions and answers