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Atop AW5500 User Manual

Industrial wireless access point
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AW5500
Industrial Wireless Access Point
User's Manual
v. 1.1
Feb., 2012

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  • Page 1 AW5500 Industrial Wireless Access Point User’s Manual v. 1.1 Feb., 2012...
  • Page 2 User Manual V 1.1 Important Announcement The information contained in this document is the property of Atop Technologies, Inc. and is supplied for the sole purpose of operation and maintenance of Atop Technologies, Inc. products. No part of this publication is to be used for any other purposes, and it is not to be...

  • Page 3: Table Of Contents

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Table of Contents Preface ....................... 2 Introduction ....................5 Product Overview ................5 Features ................... 5 Getting Started ................... 7 Inside the Package ................. 7 Front & Power Panels ..............8 First Time Installation ..............
  • Page 4 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 System Status ................53 3.10 System Information............53 3.10.1 Site Monitor ................. 54 3.10.2 Wireless Client Table ............55 3.10.3 3.10.4 Traffic Log &Statistics ............56 DHCP Status ............... 57 3.10.5...

  • Page 5: Preface

    Supported Platform This manual is designed for the AW5500 Industrial Wireless Access Point and that model only. Warranty Period We provide a 5 year limited warranty for AW5500 industrial wireless access point. Manufacturers Federal Communication Commission Declaration of...
  • Page 6 This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. European Community, Switzerland, Norway, Iceland, and Liechtenstein Model: AW5500 Declaration of Conformity with regard to the R&TTE Directive 1999/5/EC This equipment is in compliance with the essential requirements and other relevant provisions of 1999/5/EC.
  • Page 7 20cm (7.9 inches). UL Notice for Power supplier The series AW5500 products are intended to be supplied by a Listed Power Unit marked with “LPS” (Limited Power Source), or “Class 2” and output rate of 9~48 VDC, 1.0 A minimum, or...

  • Page 8: Introduction

    User Manual V 1.1 1 Introduction 1.1 Product Overview The AW5500 Wireless Access Point series is our new line of wireless products designed to provide a wireless connectivity to clients or mobile stations creating a complete solution for your industrial wireless networking.
  • Page 9 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Caution Beginning from here there will be extreme caution exercised. Never install or work on electrical or cabling during periods of lighting activity. Never connect or disconnect power when hazardous gases are present.

  • Page 10: Getting Started

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 2 Getting Started 2.1 Inside the Package Inside the product purchased you will find the following items Table 2. 1 Item Quantity Description AW5500 Industrial Wireless Access Point Antenna 3~5dBi antenna...

  • Page 11: Front & Power Panels

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 2.2 Front & Power Panels The Front (Fig. 2.1), and Power panels (Fig. 2.2), are as follow: Fig. 2. 1 Fig. 2. 2...

  • Page 12: First Time Installation

    Fig. 2.4. Fig. 2. 4 Note: this unit comes with a mount kit, for more information on this and how to install the AW5500 please refer to the Hardware Installation Guide Fig. 2. 3 2.3 First Time Installation...

  • Page 13: Web Configuration Overview

    2.3.1 Web Configuration Overview AW5500 series’ Web Configuration is designed into three different modes for ease of use to suit customer needs. The Web Configuration appears as follows, Fig. 2.5. Fig. 2. 5 On the left side, a menu-tree appears with all the modes and options available, while on the right side of your screen the contents of each mode/option will be displayed in a graphical state.
  • Page 14 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Fig. 2. 6 It is worth noting that as a first step to view your device’s overall settings, you should use Device View © (the utility provided in the CD); please refer to Sec.

  • Page 15: Factory Default Settings

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 2.4 Factory Default Settings Upon arrival, the device will be set as Regular AP, the rest of the settings are as follow: Table 2. 3 Mode Regular AP WDS Bridge...
  • Page 16 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Bandwidth Secondary Channel Authentication Mode OPEN Encryption Type WEP Key None WPA-PSK/WPA2-PSK (Passphrase) WPA-PSK/WPA2-PSK (with RADIUS) AW55XX User Password None Network Settings DHCP Manual (box unchecked) IP Address 10.0.50.200 Subnet Mask 255.255.0.0...
  • Page 17 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Lease Time (Minutes) Static Connection Firewall & Filtering (a total of 64 entries available per option) Wired MAC Filtering Disabled MAC Filtering  Access Control List None (if above checked)

  • Page 18: Web Console Configuration

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 3 Web Console Configuration 3.1 Administrator Login As soon as the device is connected on the web, the user can proceed to navigate through its configuration using Device View ©, (utility that comes in the CD); as noted in Fig. 3.1 below, important information such as the IP, MAC address, etc is going to be displayed.

  • Page 19: Overview Information

    Fig.3. 3 3.2 Overview Information AW5500 is an Industrial Wireless solution for applications in harsh environments. The AW5500 is tough enough, expected to operate at temperatures ranging from -10°C~60°C. The ease of installation makes it attractive as it uses a DIN-Rail for fixing itself to virtually any surface in...

  • Page 20: Secure Wireless Network

    As you know, 802.11 is a set of standards for WLAN communication at the 2.4, 3.6 and 5 GHz frequencies. The AW5500 works only with the 2.4 and 5 GHz range, it follows the below mentioned standards: ...

  • Page 21: Basic Settings

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 3.3.1 Basic Settings To set up a wireless network, several parameters are needed as shown in. Input the SSID or Network Name of your network, and the channel number of your access point. The SSID and the Channel number should be unique to prevent degraded performance from radio interference and SSID conflict.
  • Page 22 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Fig.3. 5 The SSID Broadcast is the function to allow any wireless client to search for this access point presence, it is enabled by default. When the SSID Broadcast is disabled, wireless clients need to manually input the SSID in their wireless client configuration, increasing network security to prevent an access from unsolicited clients.
  • Page 23 Best (auto) Note : when 40 MHz is used, AW5500 will be using two non-overlapping channels to transmit its data; this is not recommended for 802.11b/g/n since it will create a non-overlapping channel for other APs. HT40 (40 MHz), is recommended for 802.11a/n because it offers a wider frequency range and it is easier for AW5500 to find empty...
  • Page 24 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Fig.3. 7 Once it has finished scanning, names and basic properties of neighboring networks will be shown as in Fig. 3.8 Fig.3. 8...
  • Page 25 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 When no neighbors have been found the answer is as follows, Fig. 3.9. Fig.3. 9...
  • Page 26 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1  Secondary Channel: the second channel that AW5500 uses when the 40 MHz bandwidth is enabled a better description is given on Table 3.2. Table 3. 2 20 MHz 40 MHz above...
  • Page 27 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1  Transmit Rate: a maximum data transmission of 300 Mbps is supported, however, data transmission is to be made on a different amount in exchange for a more stable connection (refer to Table 3.3).

  • Page 28: Security Settings

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Fig.3. 10 3.3.2 Security Settings These settings provide an overall network security (according to the user’s needs), by default Wireless Security is set as Disabled, Fig. 3.11. Fig.3. 11...
  • Page 29 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 A number of Security Settings are available for you:  WEP 64/128-bit Hex: stands for Wired Equivalent Privacy. Which is a moderately weak security algorithm, and although it implies security in a wired connection, it is weaker than WPA protocols.
  • Page 30 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1  WPA2-PSK: stands for Wi-Fi Protected Access II. This is a highly recommended setting for the average user. You can select the encryption mode tone of the following: TKIP (Temporal Key Integrity Protocol), or AES (Advanced Encryption Standard). Less prone to be hacked than the above one, Fig.
  • Page 31 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1  Disabled: no security settings are being used in the current device (comes as factory default), Fig. 3.16. This option is highly discouraged since authentication as well as encryption is not performed in this mode.

  • Page 32: Wds Settings

    3.3.3 WDS Settings Fig.3. 17 This option is enabled only when WDS Bridge is enabled and AW5500 is running in Hybrid or Station mode, three different encryption types are available, WEP/TKIP/AES The configuration is relatively simple and straightforward; enter the WLAN MAC of the adjacent AW5500, the adjacent AW5500 could be a Root AP or a Hybrid, 3.17.
  • Page 33 AW5500 User Manual V 1.1  Tx Power is the Transmission Power of AW5500. The transmission power can be reduced to prevent wireless interference to other wireless networks.  Short GI is recommended to leave it as enabled to maximize the throughput.

  • Page 34: Network Settings

    User Manual V 1.1 3.4 Network Settings 3.4.1 LAN Interface AW5500 will get an IP address from a DHCP server connected on the LAN interface, just check “Obtain an IP Address Automatically” for it; or enter the values manually if known. Fig.3. 19...

  • Page 35: Snmp Settings

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 3.5 SNMP Settings The SNMP is used by network management software to monitor devices in a network to retrieve network status information and to configure network parameters. The SNMP Settings shows the configuration of this device so it can be viewed by third-party SNMP software as shown below, Fig.
  • Page 36 “Write Community”; in this last case, the community is granted access for reading and writing. By default AW5500 comes in public for Read Community and private for Write Community; you can change these values anytime you wish. In case the device raises an alert due to any unexpected incident, a message will be sent by the SNMP Agent to the SNMP trap server.

  • Page 37: Email Settings

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 3.6 Email Settings In case the device raises an alert and/or warning message, it will send an email to the administrator’s mailbox. Email Settings allows you to set up the device to be able to send an email.

  • Page 38: Dhcp Server

    DHCP configurations are here, Fig. 3. In local networks, if there is no workstation or server to act as the DHCP Server and assign an IP address to each client automatically. AW5500 can serve as the DHCP Server to statically or dynamically assign an IP address to mobile clients or any computer.
  • Page 39 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Fig.3. 25b Fig.3. 26 When DHCP is enabled, up to 32 different static IP/MAC can be set, Fig. 3.25a~3.25b; for a look at the current DHCP client table, just click where it says “View the DHCP client table”, if...

  • Page 40: Firewall & Filtering

    AW5500 as inaccessible if not configured properly. If the latter happens, you will need to reset the device Sec.
  • Page 41 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Fig.3. 28 Fig.3. 29...

  • Page 42: Wireless Mac Filtering

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 3.8.2 Wireless MAC Filtering Packet filtering in a Wireless environment can be done in an analogous way as the Wired MAC Filtering. In the same way, connection is ensured by allowing or denying packets according to their respective MAC addresses;...
  • Page 43 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Fig.3. 31 Fig.3. 32...

  • Page 44: Ethernet Type Filtering

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 3.8.3 Ethernet Type Filtering Ethernet Type Filtering is done according to the packets’ type; as in the two previous sections, there is a maximum of 64 entries for packets’ specification. Enabling is simple (packets are set as disabled by default, Fig.
  • Page 45 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Fig.3. 34 Fig.3. 35...

  • Page 46: Ip Filtering

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 3.8.4 IP Filtering IP Filtering, as its name implies, is for filtering on the IP protocol, source address and the destination address. Continuing its simple design, IP address is added on the Source and Destination Address fields.

  • Page 47: Wireless Client Isolation

    This feature allows operators to integrate wireless field devices and wireless-enabled computer using the same wireless network where our AW5500 acts as the wireless access point; it offers the operator two modes for operation according to his needs.

  • Page 48: System Setup

    3.9.1 Admin Settings The AW5500 allows User and password management, the user’s default is as “admin” and the password will be in blank as default. The Device name entry can be changed as well; to set/change their value just follow the steps filling in the corresponding blanks and choose Apply in the end, Fig.

  • Page 49: Date/Time Settings

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 3.9.2 Date/Time Settings Date and time can be set manually, or using Network Time Protocol (NTP) to automatically synchronizes with a Time Server. For auto-synching check the box below NTP Server Settings “Obtain date/time automatically”...

  • Page 50: Alert Event

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 3.9.3 Alert Event There are five events that will trigger the alarm; these alerts are useful for security control or security monitoring, Fig. 3.44.  Cold Start when there is a power interruption.

  • Page 51: Firmware Upgrade

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 3.9.4 Firmware Upgrade Firmware is provided by our company from time to time (for more information visit our News & Events webpage), to fix bugs and optimize performance. It is very important that the device must NOT be turned off or powered off during the firmware upgrading, (please be patient as this whole process might take up to 7 minutes).
  • Page 52 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Fig.3. 47 Fig.3. 48 Fig.3. 49...
  • Page 53 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Fig.3. 50 Fig.3. 51...
  • Page 54 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Fig.3. 52 Fig.3. 53...

  • Page 55: Backup & Restore Configuration

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 3.9.5 Backup & Restore Configuration Once all the configurations are set and the device is working properly, you may want to back up your configuration. Backup can be used when the new firmware is uploaded and it is reset to a factory default settings, it is done to prevent accidental loading of incompatible old settings.

  • Page 56: System Status

    User Manual V 1.1 3.10 System Status Overall AW5500’s info as well as network (and very possibly neighbors’) information will be available when browsing this section. There will be some parameters available to modify as well, as before stated, exercise precaution when doing so.

  • Page 57: Site Monitor

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 3.10.2 Site Monitor Site Monitor allows users to view the other wireless networks in the neighborhood, it also provides information on other access points such as SSID, Channel used, the RSSI (Received Signal Strength Indicator), Security and other parameters used by other access points.

  • Page 58: Wireless Client Table

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 3.10.3 Wireless Client Table On this table you may be able to see all the Wireless and WDS devices on the vicinity of your AW5500, Fig. 3.59. Fig.3. 58...

  • Page 59: Traffic Log &Statistics

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 3.10.4 Traffic Log &Statistics Traffic Log & Statistics shows wireless network and status information; “Refresh Rate” can be changed for traffic log viewing, the default being a “no refresh” option, but it can be done manually by pressing Refresh.

  • Page 60: Dhcp Status

    3.10.5 DHCP Status AW5500 distributes IP addresses using the DHCP protocol; a list of clients currently receiving an IP can be accessed by choosing the DHCP Status option. DHCP Client MAC as well as IP addresses, Type and Status will be shown in this list 3.61.

  • Page 61: Reboot And Restore Default Settings

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 3.11 Reboot and Restore Default Settings To manually reboot the device, you may click “Reboot”, after the click the device will restart. If a factory default setting is needed, the “Reset” checking box can be chosen, and then click on Reboot, Fig.

  • Page 62: Operation Modes

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 4 Operation Modes 4.1 Regular AP Mode Regular AP mode’s welcoming screen is as shown below, Fig. 4.1. Fig. 4. 1...
  • Page 63 It allows multiple wireless clients to access the network through AW5500’s Ethernet interface (physical/wired connection). Its corresponding complete tree-menu is as follows in Fig.
  • Page 64 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Next go to Security Settings, and on Security Mode choose which security protocol will be used in the network. We strongly recommend not leaving this section as disabled. On LAN & WLAN Interfaces, enter the IP Address, Subnet Mask, Default Gateway, and DNS servers used (if any), according to your network configuration.

  • Page 65: Wds Bridge Mode

    User Manual V 1.1 4.2 WDS Bridge Mode On this mode multiple AW5500 can bridge together to create a wireless network. The following details WDS structure; there are three roles that AW5500 can play in a WDS network:  Root AP (or Root) ...
  • Page 66 Go to Wireless → Basic Settings; on WDS Mode you can choose whether to use the AW5500 as a Root AP, Hybrid, or Station. Also as before, you can change the Network Name (SSID) to your preferred name; you might want to first click on “Scan network” to find whether there are neighbors with a name matching yours (this is done for preventing any conflict over networks).
  • Page 67 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 2.3 When on Station mode 2.3.1 SSID is not present here as there is no AP function. 2.3.2 On WDS Settings → Root AP, the MAC address entered should be the Root/Hybrid’s (Parent’s) MAC address that is directly above the Station AP.

  • Page 68: Ap Client Mode

    Ethernet interface are allowed to access the network through AW5500’s wireless interface. Remembering that your AW5500 can function as both a Regular AP and as an AP Client (the latter connected to the first one). Supposing we already have the network physically installed, the steps for configuring your AW5500 as an AP Client are as follows: On Operation Mode choose AP Client.
  • Page 69 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Fig. 4. 7...

  • Page 70: Applications

    The following figure illustrates a standard Access Point serving multiple wireless clients within its signal coverage. Fig. 5. 1 For more information on how to configure your AW5500 as an Access Point please refer to Sec. 4.1. Note: wireless coverage is dependent on the environment.

  • Page 71: Basic Wds Setup

    Access Point function is not required at the adjacent site (no wireless clients), WDS Hybrid can be changed to WDS Station. Fig. 5. 2 Sec. 4.2. For more information on how to configure your AW5500 for this topology, please refer to Note: wireless coverage is dependent on the environment.

  • Page 72: Coverage Range Extender Setup

    MAC address of the newly added AW5500 (in WDS Hybrid mode) should be MAC address of the AW5500 that it is directly connecting to, not the MAC address of the AW5500 in WDS Root mode. Note that AW5500 in WDS Station mode does not allow both wireless client and AW5500 (in WDS Hybrid mode) to connect in.

  • Page 73: Ap Client Setup

    AW5500 is being added to a wireless network where Access Points (AP1) from other vendors already existed. AW5500 could be set to AP Client mode to connect to that AP1 and bridge the Ethernet clients to AP1. This setup is similar to Scenario #2, except that WDS is not used. This is because WDS from different vendors might not be compatible.

  • Page 74: Specifications

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 6 Specifications 6.1 Hardware Specification The device’s appearance is as follows, Fig. 5.1 Fig. 6. 1  Flash: 32 MB  DRAM: DDR2-266 MHz, 128 MB SDRAM  EEPROM: 8k bytes ...

  • Page 75: Power Requirements

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Power Requirements  Input Voltage: 9VDC~48VDC  Input Current(12VDC): 0.35A→(TBD)  Power Consumption: Approx. 4.5W (standby)  Reverse Polarity Protection : Yes  Connection: 3-pin Lockable, Terminal Block on Top Note : We strongly advice against this practice.

  • Page 76: Data Rate

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Frequency Range Table 6. 1 Country/Region 2.4 GHz 5GHz 2412-2462 (20 MHz 5180-5240, 5745-5825 (20 MHz) United States (FCC) 2422-2452 (40 MHz) 5190-5230, 5755-5795 (40 MHz) 2412-2472 (20 MHz 5180-5240 (20 MHz)
  • Page 77 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Output Power Table 6. 3 +15dBm @ 6, 9, 12, 18, 24Mbps +15dBm @ 36Mbps 802.11a +12dBm @54Mbps +14dBm @ 48Mbps 802.11b +14dBm +17dBm @ 6, 9, 12,18, 24Mbps +17dBm @ 36Mbps 802.11g...

  • Page 78: Receiver Sensitivity

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 +7 - 10dBm @ MCS 7/15 +14dBm @ MCS 0/8, +14dBm @ MCS 1/9 +14dBm @ MCS 2/10 +14dBm @ MCS 3/11 5GHz/HT40 +14dBm @ MCS 4/12 +10– 13dBm @ MCS 5/13 +8 –...
  • Page 79 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 -87/-73 -83/-69 s-65 -82/-68 MCS0 -94/-85 MCS1 -92/-82 MCS2 -90/-80 MCS3 -87/-77 802.11a/n HT20 MCS4 -84/-73 MCS5 -79/-69 MCS6 -78/-68 MCS7 -76/-67 MCS0 -92/-82 MCS1 -90/-79 MCS2 -87/-77 MCS3 -84/-74 802.11a/n...
  • Page 80 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Operation Distance Table 6. 5 Standard Outdoor Indoor 50m @ 54Mbps 30m @ 54Mbps 802.11a 300m @ 6Mbps 100m @ 6Mbps 150m @ 11Mbps 30m @ 11Mbps 802.11b 300m @ 1Mbps...

  • Page 81: Software Specifications

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1  MTB*F: 20 years  RoHS: Yes  Maritime: N/A  Hazardous location: IEC 62368-1 Table 6. 6 Test Item Value Level Enclosure Contact 6 kV IEC 61000-4-2 Enclosure Air...

  • Page 82: Led Indicators

    Atop Industrial Wireless Access Point AW5500 User Manual V 1.1  Config Import/Export from Web with Wireless settings  Update: Online Firmware (or from Device View©)  Site Monitor/Site Survey  Alert Events (E-mail/SNMP Trap) 6.3 LED Indicators Table 6. 7...
  • Page 83 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 System is not ready or Halt Green Blinking AP firmware running normally Note:  In Wireless + AP Mode, AP LED and Wireless Bridge LED will go on together. ...

  • Page 84: Warranty

    Products supplied by us are covered in this warranty for undesired performance or defects resulting from shipping, or any other event deemed to be the result of Atop Technologies’ mishandling. The warranty does not cover however, equipment which has been damaged due to accident, misuse, abuse, such as: ...
  • Page 85 Atop Industrial Wireless Access Point AW5500 User Manual V 1.1 Warranty Atop Technologies Inc., gives a 5 years max for Wireless Access Point products.

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