Customer Service; Trouble Shooting - One for All URC-3435 User Manual

If you still have questions about the operation of your ONE FOR ALL 3
universal remote and could not find the answer(s) in the TroubleShooting
section, you may want to contact the customer service department for
assistance.
You may care to visit our Internet-site:
Our internet-site has many advantages:
- 24 hours access
- no waiting time
- page for Frequently Asked Questions
- info about the ONE FOR ALL product range
Before contacting us, by Fax, E-mail or Phone, make sure you have
the required information available by filling in the table below.
What do we need to know before you contact us:
1 That you have the ONE FOR ALL 3 URC-3435 (*)
universal remote.
2 The date of purchase (.........../.........../...........).
3 A list of your equipment/models: (see example below).
Device Brand
TV Sony
Type/model numbers can often be found in your equipment
owner's manual or on the factory plate behind the device.
4. Then Fax, E-mail or Dial us:
In the UK
E-mail : ofahelp@uebv.com (***)
Fax : +31 53 432 9816
Tel. : 0901-5510010 (£ 0,50 per minute) (*) (**)
In Ireland
E-mail : ofahelp@uebv.com (***)
Fax : +31 53 432 9816
Tel. : 016015986
In South Africa
E-mail : support@oneforall.co.za
Fax : 011 298 2302
Tel. : 0860 100551
Tel. : 011 298 2300
(*) When you call us you will be asked to enter a URC-number. The
URC-number of your ONE FOR ALL 3 is a 3435.
(**) When calling with a mobile phone:
- You may be charged extra when calling us from; the UK or France.
- You may not be able to contact us when calling from; Belgium, the
Netherlands, Luxemburg, Greece, Portugal, Switzerland, Italy,
Ireland or Austria.
(***) Just send a blank message, you'll get auto-reply.
WWW.ONEFORALL.COM

Trouble Shooting

Customer Service

Device
model nr.
KV-25C5D
www.oneforall.com
Remote
model nr.
RM-883
In Australia
E-mail : ofahelp@uebv.com (***)
Fax : 03 9672 2479
Tel. : 1 300 888 298
In New Zealand
E-mail : ofahelp@uebv.com (***)
Fax : (06) 878 2760
Tel. : 0508 ONE 4 ALL (663 4 255)
SET-UP
code
1505 (example)
11