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NUUO Titan User Manual

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The Intelligent Surveillance Solution
Titan NVR
Server User Manual
Ver. 1.1.0.111026.00

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  • Page 1 The Intelligent Surveillance Solution Titan NVR Server User Manual Ver. 1.1.0.111026.00...

  • Page 2: Table Of Contents

    Table of Contents Installation ..............4 Installation Process ............. 4 LED Status Definitions ..........12 Settings ..............13 Camera Setup ............14 2.1.1 Add Cameras by Camera Search......14 2.1.2 Add Cameras Manually ........15 2.1.3 Modify Camera Information ......17 2.1.4 Modify Camera Parameters .......
  • Page 3 Management ............. 46 2.6.1 View the List of Users ........46 2.6.2 Create New Users ..........46 2.6.3 Modify User Information ........47 2.6.4 Change a User’s Password ........ 48 2.6.5 Delete Users ........... 48 2.6.6 Import/Export User Account ......48 2.6.7 Online License Activation ........
  • Page 4 Create a Volume on DAS ..........70 Create an External Storage ......... 70 Log out ..............72 Remote PC System Requirements ........73 Troubleshooting ............74 Replace a Failed Disk Drive ......... 74 Respond to a Critical RAID Volume ......74 Respond to a File System Error RAID Volume ....

  • Page 5: Installation

    1. Installation 1.1 Installation Process Step 1: Unpack the Unit This package contains the following items: The unit  Quick Start Guide  Screws for disk drives   Power cord  Warranty card  CD with Install Wizard, NuClient and Offline License Tool ...
  • Page 6 (Rackmount) 1. Key Lock 6. Power Connector 2. LED Indicators: Power, 7. VGA LAN1-2, HDD1–4 8. eSATA Connector 3. USB x2 9. USB x 4 4. Power Button 10. Gigabit LAN x 2 5. PSU Cooling Fan 11. Main Cooling Fan Step 2: Install Hard Drives Refer to compatibility list and install HDDs.
  • Page 7 The software Installation Wizard performs the setup procedures on the unit. After the procedure, you can begin using it. 1. Go to Start > NUUO Titan Series > NUUO Install Wizard. 2. This program will show the default language setting and initiation mode.
  • Page 8 Express Mode: you don’t need to set up the network settings, Date/Time  and RAID level. Advanced Mode: configure all settings manually: network, license,  camera, Date/Time, upgrade notification, and RAID level 4. The Installation Wizard program starts searching for all the units on the internet currently.
  • Page 9 Obtain network settings automatically from external DHCP server:  apply all settings which are automatically generated by the DHCP server, such as IP, subnet mask, gateway, and DNS. Configure network settings manually: configure the preferred settings  one by one. 7.
  • Page 10 selecting the searched cameras and manually configuring the cameras. Click the button after completing camera list. Click the Search button. Select camera and type the camera name, username and password.
  • Page 11 Add cameras manually. 9. Set up the time zone, date, and time, and adjust daylight saving changes if needed. Click the button. 10. Check “Enable Upgrade Notification” box if you want to receive notification when there is a newer FW version. Click the button.
  • Page 12 11. Follow the following instruction and select the RAID type you want to create. Click the button. 12. Review your settings. If the settings are correct, click the Finish button to exit the settings procedure and activate the system.

  • Page 13: Led Status Definitions

    Once the “FINISH” button is clicked, the unit will start working. In order to ensure the stability of the unit, never pull any disks out when the system is running. 1.2 LED Status Definitions Function LED Status Power Status  Power-on: blue ...

  • Page 14: Settings

    2. Settings After setting up the unit, log in to the system by entering its IP address in the browser (Internet Explorer 8 and later, Safari 5.1 7534.48.3, and Firefox 7.0.1). When connecting, choose your language, enter the user name and password, and then begin using this system.

  • Page 15: Camera Setup

    2.1 Camera Setup 2.1.1 Add Cameras by Camera Search The function enables user to automatically search and add cameras in the same network. There are two search mechanisms, one is UPnP, another is camera search tool. Before searching UPnP cameras, make sure that the cameras possess UPnP function.

  • Page 16: Add Cameras Manually

    7. Insert the camera name, user name, and password. To have better compatibility between camera and system, please make sure the privilege of camera credential is admin-level. 8. Click the Add button to add it. 9. After clicking the Add button, the updated camera list will be displayed in the Camera Setting tab.
  • Page 17 Camera name: The name of the camera.  Address: The IP address.  Port: The transmission port.  Administrator Name: Login username.  Password: Login password.  Camera Channel: Select the number of analog cameras supported by  one video server or select the number of IP cameras possessing multiple lens/channels.

  • Page 18: Modify Camera Information

    2.1.3 Modify Camera Information 1. Log in to the unit. 2. Click IP Camera / Camera Settings. 3. Click the Camera Settings tab. 4. Click the camera which you want to modify. 5. Modify the information of this camera. 6. Click the Save button. 7.

  • Page 19: Set Up 2Nd Stream

    3. Click the Lens Settings tab. 4. Click the camera which you want to modify in the camera list. 5. Modify the information of this camera. 6. Click the Save button. Camera Name: The name of the camera.  ImmerVision Lens: Enable the option if ImmerVision lens is installed.

  • Page 20: View Camera Status

    Stream Profile: The default status is Disable. If you want mobile client  user to access to this camera, you can select Enable, and click Save button in the middle of the page. Profile: The stream profile, under 300kbps, is designed for mobile ...
  • Page 21 Status Icon Connection Status Connected Connection Status Disconnected Connection Status Connecting Connection Button Connected: Normal Connected: Over Connection Button Disconnected: Normal Disconnected: Over Rec. Status: The set recording schedule of this camera in this time.  Status Icon Recording Status No Recording Recording Status Always Recording –...

  • Page 22: Recording & Event Setup

    2.2 Recording & Event Setup 2.2.1 Recording Mode Setup 1. Log in to the unit. 2. Click Recording & Event / Recording settings. 3. Click the Recording Mode tab. 4. If selecting Always Recording, the chosen cameras will begin to record immediately.
  • Page 23 Insert: Insert new schedules.  Delete: Delete the selected schedule.  Configure: Modify the schedule and recording mode settings.  Copy: Copy current Day Schedule to other channel(s); copy current  Week Schedule to other day(s) of a week or to other channel(s).
  • Page 24 7. The default setting of the camera’s recording schedule is from 00:00 to 24:00. If you want to modify the time slot, click the Configure button to modify the default settings first. 8. Choose the recording mode. Always Record: Always record. ...
  • Page 25 10. Click the Save button. When changing the motion detection settings of a camera, make sure to disconnect your unit and that camera first. Once you have finished, re-connecting them will update the settings in your unit. When setting an event, Motion or Digital input can be triggered from other cameras. This means that if the system detects motion or digital input from other cameras or I/O Box, the camera will begin recording.

  • Page 26: Camera Events And Responding Actions Setup

    2.2.3 Camera Events and Responding Actions Setup 1. Log in to the unit. 2. Click Recording & Event / Event & Action Management. 3. Choose the camera, and then select one of the events. The event list depends on camera its own ability.
  • Page 27 Connect lost: When a connection between the camera and this unit is  lost, the system will trigger an action. Motion from Camera: When video motion is detected, the camera  triggers an action. Input: Any external input can trigger an action. ...

  • Page 28: I/O Box Input And Responding Action Setup

    5. Click the Add button to set up the responding actions of this event. Output: When an event occurs, the system will send an output signal to  other connected devices. E-Mail: When an event occurs, the system will send e-mail notifications. ...

  • Page 29: System Events And Responding Actions Setup

    Output: When an input is triggered, the system will send an output  signal to other connected devices. E-Mail: When an input is triggered, the system will send e-mail  notifications. Make sure to add an e-mail address first. 6. Click the Save button. 2.2.5 System Events and Responding Actions Setup 1.

  • Page 30: Smtp Server Setup

    HDD usage, and Disk status everyday through E-mail without accessing to the unit to check. Unable to access FTP: The action will be triggered when the connection  between the unit and FTP server is lost. Backup unfinished: If there is any file which the system didn’t ...

  • Page 31: Add Event Contacts

    Server Address: SMTP (Simple Mail Transport Protocol) server IP  address. Port: SMTP port.  Sender: Sender information.  Subject: The subject of the mail.  Body: E-Mail content.  SMTP Authentication: Before sending out an E-Mail, enter the user ...

  • Page 32: Raid & File Settings

    Contactor: Add this new contact into the contact list.  Reset: Return to the latest saved settings of the contact list.  Save: Save this time modification of the contact list.  4. Insert the name of a new contact. 5.
  • Page 33 4. Choose the RAID level you prefer for your disk array. 5. Check boxes of disks and click the >> button to assign disk drives for this volume. 6. Click the Create button. A confirmation dialog pops up. Check the Yes, I want to create volume with those disk(s) box, and click the Yes, create it button.

  • Page 34: View Raid Volume Status

    2.3.2 View RAID Volume Status RAID status refers to the disk drives on your unit and how they are arranged into a RAID volume. 1. Log in to the unit. 2. Click RAID & File System / RAID Management. 3. Click the RAID Status tab to view the status of your RAID Volume. RAID Name: Name of your RAID, automatically assigned when it was ...

  • Page 35: Modify Raid Volume

    2. Click RAID & File System / RAID Management. 3. Click the RAID Status tab. 4. Click on a disk directly to view the information. 2.3.4 Modify RAID Volume This function is designed for replacing a broken hard drive with a new one, instead of modifying RAID level.
  • Page 36 4. Click on the volume you want to modify. The information of this volume will be displayed under the Modify Volume section. 5. After removing the damaged disk. Add a free disk to replace the damaged, and click the Modify button. 6.

  • Page 37: Delete A Raid Volume

    7. Modifying RAID volume takes a while, depending on the size of disks you choose. Recording won’t be stopped during the modification, and the data of this RAID volume is fully accessible. 2.3.5 Delete a RAID Volume Log in to the unit. Click RAID &...

  • Page 38: Format

    Click the option button beside the RAID Volume you want to delete. Click the Delete button. A confirmation dialog pops up. Check the Yes, I want to delete this volume box, and click the Yes, delete it button. 7. System will restart automatically after RAID volume is deleted When you delete a RAID Volume, all the folders in the RAID volume and all the data saved in the folders will be deleted.

  • Page 39: Auto Backup

    7. System will restart automatically after volume format is complete. 2.4 Auto Backup This feature enables you to automatically backup the recorded video of the previous date to FTP site. There are two steps to enable the function, one is Set up Backup Schedule, another is Set up Backup Server.

  • Page 40: Set Up Backup Server

    For example: AutoBackup/NVR 5. After setting up all the information, click the Test FTP button and the system will create a folder to FTP. Check it after testing. In this case, the route of the tested file will be: ftp://nuuo.dnsalias.com/AutoBackup/NVR/TitanNVR_ComputerNa...

  • Page 41: Network Setup

    6. Click the Save button. Make sure the FTP account with privileges of administrator who is able to upload, rewrite, delete files, and create new folder. Besides, make sure the FTP server has enough space for auto backup. To avoid the failure of auto backup, please check the normality of FTP server regularly (e.g., enough space for video, system conditions.) 2.5 Network Setup 2.5.1 View Network Status...

  • Page 42: Network Settings

    2.5.2 Network Settings 1. Log in to the unit. 2. Click Network Setup / Network Setup. 3. Click the Setup tab to set up the network settings of your unit. Server Name: Name your unit.  Because of the internal data modifications required, it takes a few seconds to change the name of your unit.

  • Page 43: Auto Port-Forwarding

    2.5.3 Auto Port-Forwarding This function is designed for saving time in port configuration on router if users want to access the unit (in LAN) from WAN. Once enabling UPnP Service on router, users can do port-forwarding for web server (default: 80) and streaming server (default: 5250) automatically.

  • Page 44: Network Service Setup

    6. After selecting one of searched routers, click the icon to set up port-forwarding to this router automatically. You will find ports of web server and streaming server are listed. For security reason, the privilege of UPnP port-forwarding is LOWER than port-forwarding configured on router.

  • Page 45: Master/Slave Configuration

    3. Click the Network Service tab. 4. Set up port and maximum connections of client and click the Save button. Streaming Server  Port: Live/playback streaming transmission port. (default: 5250)  Live View Maximum Connections: Maximum connections from remote  access.
  • Page 46 This is a basic structure of management server and client. By adding slave servers in one master server, and configure same user account to master/slave server, user can get the camera list of slave servers when accessing master server with NuClient. Follow the steps to build up the connection between master and slaves.

  • Page 47: Management

    The action is synchronizing user “accounts”. If the user accounts are existed on slave servers, which privilege settings will be kept; if the user accounts are new to slaves, which privileges are as default. There is another way to create same user account on multiple servers, please check section Import/Export User Account for details.

  • Page 48: Modify User Information

    Power user: Power user can do all the settings and operation except the  Network Settings, RAID Settings, and Management function. User: User just can change his/her password and operate client  functions. Guest user: User can operation client function only. ...

  • Page 49: Change A User's Password

    2.6.4 Change a User’s Password 1. Log in to the unit. 2. Click Management / User Management. 3. Click the Change Password tab. 4. Choose the user. 5. Enter a new password. 6. Enter this new password again. 7. Click the OK button. 2.6.5 Delete Users Except for the administrator, you can delete any users with the following steps.

  • Page 50: Online License Activation

    multiple servers is unavoidable, which takes time definitely. In this case, we design an easier way to manage user accounts. Please refer to Master/Slave Configuration, or follow the steps below. 1. Log in to the unit. 2. Click Management / User Management. 3.

  • Page 51: Offline License Activation

    3. Select Online as the Activation Type, input serial number, and click the Activate button. 4. The license will be updated in License List if activated successfully. System will reboot automatically. 2.6.8 Offline License Activation If the device is set up in Intranet (Local LAN) without Internet connection, there is another way to activate license.
  • Page 52 4. Download dialog pops up. Save the request file and take it to other PC which is connected to the Internet. Furthermore, the PC should be installed OffLineTool.exe which can be found from Titan NVR toolkit. 5. Execute the OffLineTool.exe in that PC with Internet connection, and select...
  • Page 53 6. Input the serial number, click the Activate button, and save the .dll file offline_license.dll. 7. Import the license file to the unit. 8. The license will be updated in License List if activated successfully. System will reboot automatically.

  • Page 54: View The Event Log

    2.6.9 View the Event Log 1. Log in to the unit. 2. Click Management / Log System to find the event list of your unit. There are two kinds of event which will be listed on this page. Hardware Log: The log information of the operations to your unit, such ...

  • Page 55: Save Unit Configuration

    The camera Log will be recorded only if event is selected on Event & Action Management page. 2.6.10 Save Unit Configuration Save configuration can let you save the settings of this unit. These settings can be applied to other units, which will let you set other units more easily. 1.

  • Page 56: Load Unit Configuration / Default Settings

    4. Check the box of Client Settings if you want to keep the configuration. 5. Click the OK button. 6. The configuration file will be generated into the chosen folder. 2.6.11 Load Unit Configuration / Default Settings Load configuration can let you apply another unit’s settings to the current unit; Load Default Settings will revert all of the unit’s settings back to the default factory settings.

  • Page 57: System

    camera settings, recording schedule, event & action settings, E-mail setting and server settings won’t be. RAID information will always be kept whether loading default settings or loading configuration. If you select to load default IP, system may guide you to the defaulted IP. However, if the guiding mechanism is failed, please try Installation Wizard.

  • Page 58: Ups Setup

    2. Click System / System Settings. 3. Click the Fan Control tab. 4. Check the Enable or Disable option. 5. Click the OK button. 2.7.3 UPS Setup This feature enables you to tell your unit how long to run on APC Uninterruptable Power Supply (UPS) battery power and when to shutdown, after power failure.

  • Page 59: Upgrade The System

    6. Fill in the specific value if you choose the last two options. 7. Click the OK button. 2.7.4 Upgrade the System 1. Log in to the unit. 2. Click System / Upgrade. 3. Click the Firmware Upgrade tab. 4. Browse the FW for upgrading and click the OK button. 5.

  • Page 60: System Date And Time Setup

    4. Check the option if you agree to be bound by the agreement. 5. Click the OK button. The function only works as LAN 1 is connected to WAN, or our FW management server is unable to detect the current version of your systems. 2.7.6 System Date and Time Setup 1.

  • Page 61: Daylight Saving Time Setup

    5. Click the OK button. 2.7.8 Local Display Titan NVR supports VGA out by connecting the D-SUB of the unit with a screen to watch live videos. You can do some operations on the monitor, such as switching grid layout and enabling auto scan, but you have to configure the settings on web.

  • Page 62: Restart The Unit

    Local Display: Check the box to enable local display. (default: checked)  Local Display Channel (max: 16): Select the channel you want to  display. (default: 4 ch) Screen Resolution: Choose the resolution of screen display; the  selections of resolutions will be shown when connecting with a screen. (default: auto;...

  • Page 63: Shut Down The Unit

    3. Check the Reboot option. 4. Click the OK button. 5. A confirmation dialog pops up. Click the OK button to reboot the unit. During system restart, none of your files will be accessible from your desktops/laptops. 2.7.10 Shut Down the Unit The only time you need to shut down the unit is to replace the disk drive cooling fan or the power supply.

  • Page 64: Introduction

    I/O device is connected directly with I/O Box, and input/output signal delivered in RS485 format are converted to Ethernet through SCB-C31. NVRmini/NVRmini 2/Titan NVR can use the signals to do more sophisticated setup, such as starting recording when input triggered, triggering output as an event happened, and much more.

  • Page 65: Software Installation - Scb-C31

    RS485 RJ-45 RS485 Reset Switch Power Multiple I/O Boxes can be connected to a single SCB-C31. However, series connection of I/O boxes is forbidden. Furthermore, the default ID for each I/O Box is the same. Please follow the direction to setup I/O Box one by one. 3.1.3 Software Installation –...

  • Page 66: Software Installation - Scb-C24/26/28

    2. Server Listening Port: The default port is 4000, which is not the port for setting page, but for signal transmission. Step 3: Click the Apply button to activate configuration. Due to the stability of data transmission, one SCB-C31 can be paired with one NVR unit only.
  • Page 67 IOConfig.exe starts scanning the ID from 0 to 255, and it may take around a minute to finish scan. 2. When the I/O Box is discovered, click on the item and change the ID from the New Address field. Click the Update device button to activate the settings.

  • Page 68: Software Setup

    4. Refer to the HW Installation section to connect other I/O Box and repeat the steps 1 through 3 above to configure more I/O Boxes. 3.2 Software Setup 3.2.1 Add I/O Box 1. Log in to the unit. 2. Click POS & I/O / I/O Settings / I/O Box Settings. 3.

  • Page 69: Modify I/O Box Information

    ID: The ID of the I/O box.  4. Click the Create button, and the information will be updated in I/O Box List. 5. Repeat steps 3 and 4 to add more I/O boxes in the list. 6. Click the Save button to activate the settings. Meanwhile, system will distribute an unique ID to each device.

  • Page 70: Relative Configuration And Application

    device. DI’s included with IP cameras will keep its own camera as default associated camera. 4. Click the Save button. If the box of I/O pin is unchecked, this pin won’t be shown on relative application pages. In other words, you cannot do any setting/operation with this pin. See details in next section.

  • Page 71: External Storage

    DAS models. Please refer to the manual of AXUS FiT Series to create a single volume on DAS. We are unable to create a volume on external storage in Titan NVR setting page, so do NOT skip this step before connecting to Titan NVR.
  • Page 72 5. Refer to the section of Create a RAID Volume to create a volume for it. You can either create a volume with eSATA and embedded disk(s), or create an isolate volume with eSATA disk only.

  • Page 73: Log Out

    5. Log out Click the Logout button on the top of the page to log out of the system. If there is no action in 10 minutes, the system will log out automatically to avoid unauthorized access.

  • Page 74: Remote Pc System Requirements

    Intel Core 2 Duo, 2.6GHz Display OpenGL 2.0 and later Card Windows XP 32 bit Windows 7 32/64 bit Supported Mac 10.6/10.7 User 1. HTTP Web browser - Internet Explorer 8 and Interface later and Firefox 7.0.1 2. NUUO client application program...

  • Page 75: Troubleshooting

    7. Troubleshooting 7.1 Replace a Failed Disk Drive If a disk drive fails, the Disk Status LED becomes orange. If the disk drive belongs to a RAID Volume, the Volume goes Critical or Offline, depending on RAID level. See Check RAID Volume Status for details.

  • Page 76: Cannot Log In To The Unit With Internet Explorer

    4. Click the Run button on popup dialog to begin the installation process. 7.5 Cannot Log in to the Unit with Internet Explorer 1. Check the settings of your antivirus software. 2. Change to appropriate settings or turn off this antivirus software. Please visit NUUO wiki for more information. http://support.nuuo.com/mediawiki/index.php/Main_Page...

  • Page 77: Appendix - Raid System

    Appendix – RAID System Introduction to RAID RAID (Redundant Array of Independent Disks) allows multiple disk drives to be combined together into a RAID Volume. You will create a RAID Volume on your unit when you perform the setup procedure. The benefits of a RAID can include: Higher data transfer rates for increased server performance ...

  • Page 78: Raid 1 - Mirror

    If disk drives of different capacities are used, there will also be unused capacity on the larger drives. Because RAID 0 does not offer Fault Tolerance, meaning that you cannot recover your data after a disk drive failure, we do not recommend a RAID 0 Volume for your unit.

  • Page 79: Raid 5 - Block Striping With Distributed Parity

    RAID 1 Volumes on this unit consist of two disk drives. If you want a mirrored RAID Volume with more than two disk drives, see RAID 10 – Mirror / Stripe for details. RAID 5 – Block Striping with Distributed Parity RAID 5 organizes block data and parity data across the disk drives.

  • Page 80: Choosing A Raid Level

    The data capacity RAID 10 Volume equals the capacity of the smallest disk drive times the number of disk drives, divided by two. In some cases, RAID 10 offers double fault tolerance, depending on which disk drives fail. RAID 10 Volumes on this unit consist of four disk drives. Because all of the available disk drives are used for the RAID Volume, you cannot set up a spare drive with RAID 10.
  • Page 81 improved by spreading the I/O being lost load across many channels and Should not be used in mission  drives critical environments No parity calculation overhead is  involved RAID 1  Advantage Disadvantage Simplest RAID storage subsystem Very high disk overhead - uses ...

  • Page 82: Appendix - Camera Integration

    Appendix – Camera Integration Camera Supporting List Refer to NUUO website: http://www.nuuo.com/product.php?id=12 Camera Search Tool ACTi Arecont Sony Stream Profile Stream profile is designed for mobile client and lower fps live stream display. For performance consideration, we fix the resolution and framerate for each brand/series.
  • Page 83 megapixel Panasonic i-pro others Pelco CIF~D1 0.1~10 CIF~D1 0.1~10 SANTEC (D1) 0.3~0.8 SANTEC (1.3 Mega) VGA~D1 VGA~D1 0.3~0.8 SANTEC (3 Mega) VGA~3M VGA~3M 0.3~0.8 SANTEC (video VGA~D1 VGA~D1 0.3~0.8 server) Sanyo HD1, HD3, CIF~VGA CIF~VGA Sanyo HD2 CIF~4 Mega 0.1~3 CIF~4 Mega 0.1~3 Sony...
  • Page 84 Sanyo HD4: VCC-HD4600 Videosec 1: IBF-211, IDA-210, IP-206M, IS-240 Videosec 2: ICS-13, ICS-20F, ID-20 The camera supported list in Titan NVR v1.0.0 is identical with NVRmini v2.7.0; please visit NUUO wiki for full Titan NVR supported cameras on mobile clients: http://support.nuuo.com/mediawiki/index.php/NVRmini_supported_cameras_o...
  • Page 85 Add: C Block, 18 Sihyuan St. Jhongjheng District, Taiwan (ROC) TEL: +886-2-2362-2260 E-mail: service@nuuo.com...

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