Samsung Galaxy Note 3 User Manual page 309

4. If necessary, enter your password and tap Delete all.
The device resets to the factory default settings
automatically and when finished displays the Home
screen.
Collect Diagnostics
This feature only collects diagnostic data for troubleshooting
use.
1. From the main Settings page, tap General tab
Backup and reset
2. Read the on-screen System Manager Application
information.
Note: This software collects only diagnostic data from your
device so that T-Mobile technicians can better
troubleshoot issues with your device.
3. Choose to enable or disable the feature by placing a
check mark in the Allow Diagnostics field.
4. Select either More Info... (to read additional
information) or Close to close the message screen.
Collect diagnostics.
Important! Selecting Close only closes the current description
screen and does not disable data collection.
To disable data collection, go to Settings
tab Back up and reset
turn off the Allow Diagnostics feature.
Collect diagnostics and
Changing Your Settings
General
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