Warranty Claim Process - Iridium Extreme User Manual

other agreements between you and Iridium, or between you and your
Service Provider; (ii) utilize a product other than an Iridium-Approved
Device on the Iridium system; (iii) modify the Product or any Product
component, reverse-engineer the Product or any Product component
or attempt to do so; or (iv) violate any applicable laws or regulations
(collectively "Unauthorized Use"), you agree to defend, indemnify and
hold Iridium and your Service Provider harmless with respect to any
claims or actions by governmental entities or other third parties related
to your Unauthorized Use and to pay all costs, damages, fines and other
amounts incurred by us, or on our behalf, in the defense of any such
claims or actions. Further, we specifically disallow any liability and will not
credit back airtime charges related to any Unauthorized Use.
In addition to Iridium's express reservation of other remedies available to
us, we reserve the right to discontinue providing Iridium Satellite Services
to you and/or to disable your Product's access to the Iridium system. If
Iridium reasonably believes that you are in engaged in any Unauthorized
Use, we may seek equitable relief to prevent such Unauthorized Use
without having to wait to see if damage to the Iridium system occurs.

Warranty Claim Process

Should your Product require service within the warranty period or for
warranty questions, repairs or for the return of the Product, please
contact your Service Provider or any other Service Provider in your
country. Do not contact Iridium. For warranty claims, you will be
required to provide the following proof of purchase documentation:
your dated bill of sale or delivery receipt (including your name, address
and telephone number; the name and address of the Service Provider
who sold you the Product; the model number and International
Mobile Identification Number (IMEI); and the sale price of the Product),
together with a written description of the problem. You are responsible
for shipping the Product to the authorized warranty service center
designated by your Service Provider with freight and insurance prepaid.
Product that is repaired or replaced under this Limited Warranty shall
be shipped to your Service Provider who will work with you to arrange
transfer of the product. In certain states/countries, including Australia and
New Zealand, the law requires that manufacturers or sellers incur costs
relating to the warranty return and replacement of any products. In those
jurisdictions, Iridium and/or the Service Provider will pay the costs of
return and/or replacement, as required.
Refer to www.iridium.com for a list of Service Providers or contact your
Service Provider for warranty information.
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