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3
Appendix
1, Why am I unable to install the installation software to my
operating system ?
Please note that Windows95 is unable to support USB interface properly. Please
upgrade your system to Windows98 (Version 2.0, 4.10.2222 A), 2000, ME, or
XP.
Please note that there is no driver required for PC running Windows2000, ME,
and XP (Plug and Play).
2, Why can't I turn off the player while it is connecting with my PC ?
First of all, disconnect the player with your PC. Under stop mode and without
any key operations, the player will power off automatically after 1, 2, 5 or 10
minutes, depends on the setting of Power Saving of the player.
3, What can I do if I encountered a download failure to the
internal memory ?
Be sure the power is enough for writing mode.
Ensure your operating system has recognized the player as a Removable
Drive.
Ensure your PC meets the minimum system requirements for operating the
player.
Check the connection between the player and PC.
Re-format the internal memory with the player's utility and download again.
Send to repair if failure still exists.
4, Why the player's utility window cannot show-up sometimes ?
The player's utility only works on connection with PC and the player was power
on at first. The correct connecting procedures are: turn on the player and plug
in both sides of USB cable to the player and PC. It is not recommended to
connect both player and PC first and then power on the player, which will fail to
start up the player's utility window.
5, Why the files cannot be transferred or played back on the unit ?
The files may be corrupted. You have to initialize the internal memory by doing
the following procedure:
1) Turn off the power of the player.
2) Power on the player. Press MENU once, select Erase Files then press MENU
again. The player enters into erase status and the memory is ready to be
initialized.
3) Erase all the files on the memory.
4) Exit the Erase menu, and you now should be able to transfer MP3 files into the
unit and play again.
User's Manual/English/ Version 1.0 / PA28
FAQ
Appendix III
Index
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