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Sierra Raven XE User Manual

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Raven XE for Sprint

User Guide

20080616
Rev 4.0

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Summary of Contents for Sierra Raven XE

  • Page 1: User Guide

    Raven XE for Sprint User Guide 20080616 Rev 4.0...
  • Page 3 Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless AirLink Raven XE may be used at this time. The driver or operator of any vehicle should not operate the Sierra Wireless AirLink Raven XE while in control of a vehicle.

  • Page 4: Contact Information

    This product may contain technology developed by or for Sierra Wireless Inc. This ® product includes technology licensed from QUALCOMM . This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group. Copyright © 2012 Sierra Wireless. All rights reserved.
  • Page 5 Raven XE documentation revised with updated Preface section and minor content and document format corrections. Raven XE module refreshed from MC5727 to MC5728. March 2012 Raven XE documentation revised. Updated two figures and a table in the Inputs, Relay Outputs, and Power Status chapter. Rev 4.0 Mar.12...
  • Page 6 Raven XE for Sprint User Guide 20080616...

  • Page 7: Table Of Contents

    Introduction to the Raven XE ........
  • Page 8 Updating Raven XE Firmware ........26...
  • Page 9 Connecting the Raven XE ........
  • Page 10 Raven XE for Sprint User Guide 20080616...

  • Page 11: Introduction To The Raven Xe

    ALEOS™ embedded intelligence, and optimal for providing primary or backup network connectivity for any high-reliability/ high-availability applications. The Raven XE is the perfect solution for any device with an Ethernet connection that requires pervasive connectivity including PCs, routers, network equipment and POS/ATMs as well as commercial automation equipment.

  • Page 12: Aceware

    ACEnet, and AirLink Management Services (AMS). You can download the ACEview and Modem Doctor applications, and the ACEmanager, ACEnet, ACEview, and ALEOS user guides, from the Sierra Wireless AirLink Solutions website (http://www.sierrawireless.com/support). Contact your dealer or Sierra Wireless representative for any further information.

  • Page 13: Acemanager

    Figure 1-4: ACEmanager Home Screen Simplified Deployment ACEmanager provides the ability to remotely set up and configure your Sierra Wireless AirLink products. Remote device setup and configuration reduces the deployment timeline of your wireless solution and provides a quicker path to ROI.

  • Page 14: Aceview

    Modem Doctor and Modem Doctor USB is a troubleshooting and diagnostics utility. This utility allows you to get a log file of the Raven XE activity which you can then send to Sierra Wireless support or erase the current configuration completely.

  • Page 15: Connecting To Sprint

    Sprint network, also called registering on the network, and receives an IP address. 3. When your Raven XE has received its IP address from Sprint, a connection to the Internet or the cellular network is also available for computers or other devices connected directly to the Raven XE.

  • Page 16: Ev-Do

    Sprint Representative for more information about changing your account for static IP support. If you need to contact your Raven XE, a device connected to the Raven XE, or a host system using the Raven XE from the Internet, you need to have a known IP (such as one which is static) or domain name (an IP address which is converted by a DNS server into a word-based name).

  • Page 17: Connection Methods

    Introduction to the Raven XE Connection Methods You can connect the Raven XE to a USB or an Ethernet (RJ45) port on a computer. When connected to a USB or Ethernet port, the Raven XE behaves like a network card.

  • Page 18: Gre

    Raven XE for Sprint User Guide The IPsec architecture model includes the Sierra Wireless AirLink gateway as a remote gateway at one end communicating, through a VPN tunnel, with a VPN gateway at the other end. The remote gateway is connected to a Remote network and the VPN is connected to the Local network.

  • Page 19: Software

    Interpret the LEDs on the Raven XE and the indicators in the ACEview software. This Raven XE User Guide is provided as a PDF (Portable Document Format) file on the installation CD or from the Sierra Wireless support website. Tools and Reference Documents...
  • Page 20 Raven XE for Sprint User Guide 20080616...

  • Page 21: Specifications

    2: Specifications • Power Connector Features and Benefits • Embedded Intelligence • Low Power Consumption • Compact Size • Rugged Aluminum Case • High-Speed Processor (ARM 9) • High-Speed 2-way Data • 10/100 Mbps Ethernet Port • Persistent Network Connectivity •...

  • Page 22: Standards/Approvals

    Raven XE for Sprint User Guide Standards/Approvals • Carrier specific approvals • RoHS • • Industry Canada • Mil-Spec 810-F Certified • This apparatus is suitable for use in Class1, Division 2, Groups A, B, C, D, or unclassified or non-hazardous locations.

  • Page 23: Controls

    Figure 2-1: Power Connector (not to scale) Explosion Hazard - Do not disconnect equipment unless power has been Warning: switched off or the area is known to be non-hazardous. Note: Raven XE I/O Port 4 is software configurable. Rev 4.0 Mar.12...
  • Page 24 Raven XE for Sprint User Guide 20080616...

  • Page 25: Activating The Raven Xe On Sprint

    3. Connect your computer to the Raven XE with an Ethernet cable. 4. Observe the light patterns of the LEDs as described in the Indicator Lights section of this user guide. Wait 30 seconds for the Raven XE to initialize and go on the air. Rev 4.0 Mar.12...

  • Page 26: Updating Raven Xe Firmware

    .exe file. Tip: Copy the USB Serial Driver.inf file to your desktop. Then power up the Raven XE and connect the USB. Install from a specific location and point to this .inf file. For detailed instructions on installing the USB drivers, please refer to Universal Serial Bus Application Note.
  • Page 27 Activating the Raven XE on Sprint Table 3-1: Factory Defaults Interface Raven XE Connected Device Ethernet Private default 192.168.13.31* 192.168.13.100 USB/NET 192.168.14.31 192.168.14.100 192.168.15.31 192.168.15.100 *can be changed via ACEmanager Figure 3-2: Configuration: Interface selection c. The next screen will prompt you to reset the modem manually. Click on Next after resetting the modem manually.

  • Page 28: Verifying Usb Connection

    Raven XE for Sprint User Guide Verifying USB Connection Verify that your USB is connected as USB/net by checking the Network Connections window in your computer. Figure 3-3: Verify USB Connection Confirming IP Address Check the IP Address in your Local Area Connection window.

  • Page 29: Configuring Through Acemanager

    ACEmanager is a utility that is provided with your Airlink device at no additional cost. Follow the steps below to connect to ACEmanager for configuring the modem. • Ensure Raven XE connectivity to access ACEmanager. • Go to: http://192.168.13.31:9191 the first time you connect to ACEmanager. Rev 4.0 Mar.12...
  • Page 30 Raven XE for Sprint User Guide 20080616...

  • Page 31: Installation Of The Raven Xe

    Caution: The Raven XE is in a hardened case and designed for use in industrial and extreme environments. However, unless you are using cables expressly designed for such environments, they can fail if exposed to the same conditions the Raven XE can withstand.

  • Page 32: Connecting To Power

    To provide for diversity in the signal reception, connect the second antenna to the diversity for EV-DO is second antenna port (SMA, labeled Rx Div ANT2) on the back of the Raven XE. optional. Data trans- mission and reception may...

  • Page 33: Connecting To A Computer Or Other Device

    The DC power cable has a white wire lead in addition to the power positive and close to the power source negative. This is for a feature not present in the Raven line modems. In the Raven XE, the to protect your power white wire lead has no function and can be ignored.

  • Page 34: Indicator Lights

    The USB port can only be used in a non-hazardous environment. Warning: Indicator Lights When your Raven XE is connected to power and an antenna, there is a specific pattern to the lights to indicate its operation mode. Figure 4-5: Indicator lights •...

  • Page 35: Light Patterns

    Raven XE. • The Reset button (on the left side of the Raven XE) has two functions. If it is quickly depressed and released, the modem will simply power cycle the internal hardware. If, however, the reset is depressed and held for several...

  • Page 36: Mounting

    3. Engage top groove in body of Raven XE with two tabs. 4. Push on far side of Raven XE in center so that it touches side of Bracket. 5. Press down and release when upper groove on far side of Raven XE, aligns with tabs.
  • Page 37 Installation of the Raven XE Figure 4-7: Mounting bracket installation Rev 4.0 Mar.12...
  • Page 38 Raven XE for Sprint User Guide Figure 4-8: 100-170-1015 : Mounting Bracket for Raven XE 20080616...

  • Page 39: Inputs, Relay Outputs, And Power Status

    Capturing External Events Using Inputs While using a special power cable with I/O, the Raven XE is equipped with an I/O interface for use in instrumentation applications. This includes one digital input and one digital output which can be connected to sensors and switches to monitor status and remotely control equipment.

  • Page 40: Digital Input

    Raven XE for Sprint User Guide Digital Input By measuring contact closures on switches, the digital input(s) can report an open or closed state. Digital input(s) can be wired to the two ground signals via a switch. When the switch is open, the input will read “OPEN”. When the switch is closed and the input is connected to ground, the input will read “CLOSED”.

  • Page 41: Connecting Devices To The I/O Port

    Connecting Devices to the I/O Port Note: Before you install You can purchase an optional I/O Power Cable for the Raven XE which can be the Raven XE in its final used to attach devices to the combination I/O port and power connector. The location, be sure to cover harness has pre-wired leads to allow you to customize your own connections.

  • Page 42: Monitoring The Input And Output

    Commands, or with special reports sent by email, SMS, or other Event Reporting report types. In ACEmanager, select the I/O group. Figure 5-5: ACEmanager: I/O Note: Refer to the ALEOS User Guide for configuring Raven XE I/O in ACEmanager. 20080616...

  • Page 43: Connecting The Raven Xe

    Windows XP. 1. Choose a name and icon for your connection a. Choose a name for your connection, such as Raven XE or Sierra Wireless AirLink Solutions. The name and icon are only for your own reference so you can find the connection at a later date.
  • Page 44 Figure 6-2: Port Settings at COM1 Properties Tip: If you have configured the Raven XE for settings different than the defaults for Bits per second, Data bits, Parity, and/or Stop bits, you will need to use your changed settings. c. Select OK.

  • Page 45: Rev 4.0 Mar.12

    Connecting the Raven XE g. Select OK. 3. You are now connected. Connecting on USB/net will prompt for password. Figure 6-3: HyperTerminal : TCP/IP connected Rev 4.0 Mar.12...

  • Page 46: At Commands

    Raven XE for Sprint User Guide Figure 6-4: HyperTerminal : connected a. If you are prompted for a password, enter the default password 12345. Tip: You will not be prompted for a password if you connect using a COM port.
  • Page 47 “e”. • When you are using a terminal connection, if you enter a command which is recognized by the Raven XE, it will respond with “OK”. If the command is not recognized, the response will be “ERROR”. • Any commands applicable only to certain model numbers of the Raven XE will be noted.
  • Page 48 Raven XE for Sprint User Guide 20080616...

  • Page 49: Regulatory Information

    Changes or modifications to this device not expressly approved Warning: by Sierra Wireless could void the user's authority to operate this equipment. Industry Canada This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations.

  • Page 50: Rf Exposure

    5 dBi in the Cellular band and 4 dBi in the PCS band. Note: A distance of at Sierra Wireless hereby declares that the Raven XE devices conform to all the least 20 cm must be essential requirements of Directive 1999/5/EC.

  • Page 51: Weee Notice

    The device is a Class A device for use in commercial environment. WEEE Notice If you purchased a Raven XE in Europe, ensure that the device is collected separately from general domestic waste at the end of its life. WEEE (Waste of Electric and Electronic Equipment) products may be recognized by their wheeled bin label on the product label.
  • Page 52 Raven XE for Sprint User Guide 20080616...

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