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DigiSAFE DiskCrypt Mobile DCM300 User Manual

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DISKCRYPT MOBILE
DCM300
USER MANUAL

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Summary of Contents for DigiSAFE DiskCrypt Mobile DCM300

  • Page 1 DISKCRYPT MOBILE DCM300 USER MANUAL...
  • Page 2 This page has been left blank intentionally...

  • Page 3: User Manual

    Trademarks DigiSAFE logo and DiskCrypt are either trademarks or registered trademarks of ST Electronics (Info-Security) Pte Ltd in Singapore and/or in other countries. DigiSAFE logo is a registered trademark in U.S. Patent and Trademark Office. All other trademarks or registered trademarks are the property of their respective owners.
  • Page 4 G-P6019-TM001 ST Electronics (Info-Security) ISSUE A This page has been left blank intentionally...
  • Page 5 ST Electronics (Info-Security) ISSUE A Disclaimer DigiSAFE DiskCrypt Mobile DCM300 has been designed to be compliant with the SATA hard drive operating specifications as well as USB 1.1/2.0 and Firewire 400/800 operating specifications. ST Electronics (Info-Security) accepts no liability for any loss of data or the inability of DiskCrypt Mobile to work with equipment that are not compatible with the above operating specifications.

  • Page 6: Table Of Contents

    G-P6019-TM001 ST Electronics (Info-Security) ISSUE A Contents About this Guide ..........1 Introduction ............2 2.1. About DiskCrypt Mobile DCM300 2.2. DCM300 Connection Ports 2.3. Checklist 2.4. Specifications Installation............5 Installing a hard drive Connecting DCM300 to a computer Using the built-in keypad Using an AC Power Adapter Authentication............
  • Page 7 G-P6019-TM001 ST Electronics (Info-Security) ISSUE A AMENDMENT RECORD AMDT NO. AFFECTED PAGE(S) ECN/DCR NO. EFFECTIVE DATE...

  • Page 8: About This Guide

    1. About this Guide This guide is designed to provide step-by-step instructions for installation of DigiSAFE DiskCrypt Mobile DCM300 and as a reference for its operation and usage. PLEASE READ AND FOLLOW THE INSTRUCTIONS PROVIDED IN THIS GUIDE CAREFULLY AND THOROUGHLY.

  • Page 9: Introduction

    2. Introduction 2.1. About DiskCrypt Mobile DCM300 Congratulations on your purchase of DigiSAFE DiskCrypt Mobile DCM300. DiskCrypt Mobile DCM300 represents the most advanced secure Mobile storage solution today, utilizing smart card authentication technology and AES 128/256 bits full disk encryption. With DiskCrypt Mobile, you can enjoy Mobile storage with the speed and convenience of both USB 2.0 and Firewire 400/800 in a compact form factor, and be assured that your data is...

  • Page 10: Dcm300 Connection Ports

    Mini-USB Firewire 400/800 receptacle 9pin recetacle 2.3. Checklist The following items are included with DiskCrypt Mobile DCM300. If you discover any missing items, please contact your distributor/retailer. • 1 x DigiSAFE DiskCrypt Mobile DCM300 • 1 x USB Y cable •...

  • Page 11: Specifications

    G-P6019-TM001 ST Electronics (Info-Security) ISSUE A 2.4. Specifications Drive compatibility • 2.5” SATA 9.5mm height drives (any capacity) Bus Interface • USB 2.0 • Firewire 400/800 Physical • SATA 22 pin connector • USB mini-B receptacle • Firewire 9-pin receptacle •...

  • Page 12: Installation

    ST Electronics (Info-Security) ISSUE A 3. Installation To use DiskCrypt Mobile DCM300, simply remove the bottom cover and install your 2.5” SATA hard drive by connecting it to the 22pin SATA connector within. Detailed step-by- step instructions are provided in this section.

  • Page 13: Connecting Dcm300 To A Computer

    G-P6019-TM001 ST Electronics (Info-Security) ISSUE A Connecting DCM300 to a computer Once your hard drive is installed in DCM300, you are ready to use it with your computer. To do so, follow these easy steps: 1. Insert the USB or Firewire 400/800 connector to your computer’s corresponding port.

  • Page 14: Using The Built-In Keypad

    G-P6019-TM001 ST Electronics (Info-Security) ISSUE A Using the built-in keypad The built-in keypad allows you to enter/change your PIN (refer to Section 4 on Authentication and Section 7 on changing PIN). It works on the principle of capacitive sensing to provide a better user experience and can detect the presence of a touch on the button.

  • Page 15: Using An Ac Power Adapter

    G-P6019-TM001 ST Electronics (Info-Security) ISSUE A Using an AC Power Adapter DCM300 is designed to be powered by the USB bus. However, due to variances of your PC’s hardware, the host USB power supply may be inadequate at times. In this case, an extra AC power adapter is needed.

  • Page 16: Authentication

    Inserting the smart card DCM300 is shipped with two smart cards. DigiSAFE recommends that you use only one card and keep the other in a secure place. In the event that one card is stolen/lost, you may authenticate with the other card.

  • Page 17: Setting Up The Drive

    G-P6019-TM001 ST Electronics (Info-Security) ISSUE A 5 Setting up the drive After you have successfully authenticated yourself to DCM300, drive access will be granted. The connected drive will then present itself to the operating system as a removable drive. Please wait for a few seconds for this process to fully complete. The mounting duration depends on your drive and operating system.

  • Page 18: Disconnecting Dcm300

    G-P6019-TM001 ST Electronics (Info-Security) ISSUE A 6 Disconnecting DCM300 CAUTION: To prevent data loss, ensure that all active applications are closed before shutting down DCM300. To disconnect DCM300, follow your operating system’s proper device removal process. Windows XP 1. Double click on the Safely Remove Hardware Icon your system tray.

  • Page 19: Smart Card Security Features

    G-P6019-TM001 ST Electronics (Info-Security) ISSUE A 7 Smart Card Security Features You can perform certain smart card related security functions with DCM300. These functions are only available before/during authentication. The following functions are available. CAUTION: Smart Card security administrative functions must performed carefully as they cause changes in smart cards and associated PINs.

  • Page 20: Administrative Mode

    You may enter Administrative mode with DCM300. In this mode, you can change the Admin PIN and/or initialize a DigiSAFE smart card so as to use it with DCM300. Additional DigiSAFE smart cards may be purchased from STEE-InfoSec. You will need a supported DigiSAFE smart card, and knowledge of the Admin PIN to enter the mode.

  • Page 21: Helpful Information

    G-P6019-TM001 ST Electronics (Info-Security) ISSUE A 8 Helpful Information Partitioning and formatting your hard drive In order to use a new hard drive with DCM300, you will have to partition and format the drive. Follow these steps to do so: CAUTION: Performing partition and format operations will erase all data in the drive.

  • Page 22: Care And Handling

    G-P6019-TM001 ST Electronics (Info-Security) ISSUE A 9 Care and Handling The following are some important information on the proper care and handling of DCM300. Please take a moment to review these instructions. • As with any storage solution, it is recommended that the data of the connected drive be backed up regularly.

  • Page 23: Frequently Asked Questions

    ISSUE A 10 Frequently Asked Questions What is DiskCrypt Mobile DCM300? DiskCrypt Mobile DCM300 is a secure hard disk enclosure for 2.5” SATA hard drives. It provides access control via two-factor authentication and data-at-rest security via hardware-based full disk encryption.
  • Page 24 Does encryption decrease drive performance? No. The on-the-fly hardware encryption engine in DiskCrypt Mobile DCM300 is faster than the data transfer rate of the SATA interface, and thus does not incur any performance overhead, nor require any additional CPU resources.
  • Page 25 G-P6019-TM001 ST Electronics (Info-Security) ISSUE A What happens if I lose my smart card? The smart cards included contain the encryption key of the installed drive. The key is protected by your PIN, and hence it is inherently secure as long as your PIN is not compromised.

  • Page 26: Troubleshooting

    In the event that your DCM300 does not function properly, please refer to the following checklist to find out what the problem is. If further technical support is required, please contact your DiskCrypt Mobile reseller or DigiSAFE Technical Support at DigiSAFE Technical Support Email: services@digisafe.com...
  • Page 27 G-P6019-TM001 ST Electronics (Info-Security) ISSUE A Problem Query Possible reason and remedy The drive is not Is the file system When using an existing drive in a new recognized. supported by the operating system, ensure that the file operating system? system used by the drive is compatible with the new operating system.