Warranty - B-52 US-5000 Owner's Manual

US SERIES AMPLIFIERS
LIMITEd WARRANTY
Thank you for choosing the US-Series Professional Amplifiers, a
product by E.T.I. Sound Systems, Inc. For purposes of this war-
ranty B-52 shall mean E.T.I. Sound Systems, Inc. B-52 manufac-
tures some of the world's best audio products and takes great
pride in thoroughly testing each B-52 product prior to shipment.
US-SeRIeS PROFeSSIONAl AMPlIFIeR WARRANTy:
B-52 warrants to the original purchaser that this US-Series
Professional Amplifier will be free from defects in material and
workmanship for a period of (3) THREE YEARS from the original
purchase date. A dated sales receipt will establish coverage
under this warranty. This warranty will automatically terminate
(3) THREE YEARS after the original sales date. It is the owner's
responsibility to establish date and place of purchase by accep-
tance evidence at the time service is being sought.
ThIS (3) ThRee-yeAR warranty does not cover service or
parts to repair damage caused by accident, disaster, misuse,
abuse, wear and tear, subjecting the unit to power in excess of
its published rating, damage due to lightning or power surges, if
the serial # has been altered or removed, inadequate packing or
shipping procedures and service, repair or modifications to the
US-Series Professional Amplifier which has not been authorized
or approved by B-52 in writing. Parts supplied under warranty
may be new or rebuilt at the option of B-52. This warranty is in
lieu of all other expressed warranties. If this product is defec-
tive in materials or workmanship as warranted above, your sole
remedy shall be repair or replacement.
This is not a service contract and this warranty does not include
maintenance, cleaning or periodic check-up. B-52 reserves the
right to make changes in design and/or improvements to its
products without any obligation to include these changes in any
products manufactured.
INCIdeNTAl OR CONSeqUeNTIAl dAMAgeS:
In no event shall B-52 be liable for any incidental or consequen-
tial damages arising out of the use or inability to use any B-52
product, even if B-52 or a B-52 dealer has been advised of the
possibility of such damages, or any other claim by any other
party. Some States do not allow the exclusion or limitation of
consequential damages, so the above limitation and exclusion
may not apply to you. This warranty gives you specific legal
22 B-52 US Series Professional Power Amplifiers - Instruction Manual
THE BEAUTY OF POWER
rights and you may also have other rights that may vary from
State to State.
PURChASINg FROM UNAUThORIZed deAleRS:
If this product was purchased from an unauthorized dealer there
are no warranties, express or implied, including the implied
warranty of merchantability and the implied warranty of fitness
for a particular purpose and this product is sold "as is" and
"with all faults".
ReTURN PROCedUReS:
In the event product repair is needed, follow the procedure out-
lined below. Contact B-52 (1-800-344-4ETI or 1-323-277-4100)
from 8am to 4:30pm Pacific Standard Time, for the location of
the authorized service center nearest you. Follow the service
center's instructions regarding return of the product. In some
instances B-52 may request that you return the product directly to
B-52 for service or repair.
After speaking with a B-52 representative, you will be issued
with a return authorization number (RA#) which you need to
clearly label the returned merchandise with. If you are sending
the product by common carrier, package it carefully and send
it with transportation prepaid by traceable, insured method to
B-52, or Authorized Service Center. Package the product using
adequate padding material to prevent damage in transit. The
original packaging is ideal for this purpose. Include your name,
address, RAN #, copy of your receipt and telephone number
where you can be reached during business hours.
FOR yOUR PROTeCTION:
Please complete and mail the Purchase Information Card within
(10) ten days of the date of purchase so that we may contact
you directly in the event a safety notification is issued in accor-
dance with the 1972 Consumer Product Safety Act. In addition,
we ask that you complete the brief questionnaire so me may ana-
lyze your answers and in this way, help us evaluate our customer
needs.
CUSTOMeR SeRVICe:
Our dedicated staff is ready to help you with any B-52 warranty
or product questions you may have. Please call 323-277-4100
(9:00AM to 4:00PM Pacific Standard Time, United States).