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Summary of Contents for Kortex IAM V90
- Page 1 KORTEX IAM V90 INSTALLATION THE INTERNET AND USER'S ANSWERING-MACHINE GUIDE WITH PC & ® MACINTOSH Version 1.0...
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Page 2: Table Of Contents
WARRANTY REGISTRATION CARD............5 PRECAUTIONS IN USE ................8 ................8 INTERCONNECTION ............8 NTERCONNECTION CLASSIFICATION SCHEME ....................8 LABEL .................8 ELECOM NETWORK SAFETY ..............9 RECAUTIONS IN INSTALLATION ........ - Page 3 STEP • • INSTALLING AN ARA SCRIPT FOR MACINTOSH ....22 INSTALLING THE CONFIGURATION SOFTWARE OF IAM......23 ........23 NSTALLING CONFIGURATION SOFTWARE UNDER INDOWS STARTING THE CONFIGURATION SOFTWARE FOR THE FIRST TIME ..25 ..........26 NFORMATION ABOUT YOUR NTERNET ACCOUNT Login........
- Page 4 ....................41 ODEM TECHNICAL CHARACTERISTICS OF IAM........... 43 COMMANDS AND REGISTERS ............... 45 ..............45 TANDARD AYES COMMANDS ..................47 EGISTERS REPORTS....................50 KORTEX WEB SERVER ................52 BEFORE CONTACTING TECHNICAL SUPPORT ......... 53...
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Page 5: Warranty Registration Card
Note: failure to return the warranty card within 15 days reduces your warranty to only one year. ----------------------------------------------------------------------------------------------- I want to benefit from the Date of purchase: 5 year KORTEX warranty Indicate three things that Name: motivated your purchase: First name: Company: ¨... -
Page 6: Technical Information
HOW TO RETURN DEFECTIVE HARDWARE To benefit from the KORTEX 5 year warranty, it is essential that you attach a copy of your bill of purchase when returning your hardware to us for repair and that you have sent us your warranty registration card within 15 days of purchasing the modem. - Page 7 This guide contains information protected by copyright. Reproduction of the guide, in whole or in part, is forbidden without the permission of: KORTEX INTERNATIONAL 139, 147 AVENUE PAUL VAILLANT COUTURIER F-93126 LA COURNEUVE CEDEX Tél. : 0033 1 49 92 55 55 - Fax : 0033 1 49 92 55 77 Trade marks and copyrights: MS-DOS, Windows, Windows 95, 98, NT by Microsoft Corporation;...
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Page 8: Precautions In Use
PRECAUTIONS IN USE IAM interconnection The IAM unit conforms with the IEC 950 standard for electrical safety. The unit does not have a power switch, the power receptacle serves as a means of selecting the power supply. Furthermore, the electrical socket must be installed close to the hardware and easily accessible. -
Page 9: Precautions In Installation
Precautions in installation Avoid installing the IAM unit in a damp room or close to a radiator. Do not open the IAM unit - contact after-sales service for any repairs. If you live in a region where there are frequent thunder storms, protect the IAM unit suitably against voltage surges. -
Page 10: Introduction
INTRODUCTION You have just acquired a modem. IAM is the ideal solution for everyone who wants the benefits of e-mails but without using a PC. IAM is the first standalone Internet Answering-Machine that not only automatically records your e-mails but also allows you to read their contents on its LCD display without the need for a PC. - Page 11 Step Œ Installing IAM on a PC Step Œ Installing IAM on a PC Step • Installing the driver for Windows 95, 98 or Step • Installing an ARA script for Macintosh Step Ž Starting up IAM Step • Installing the configuration software of IAM Note: Follow the steps 1 and 2 corresponding to your installation (PC or Macintosh).
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Page 12: Step ΠΠ: Installing Iam On A Pc
STEP ΠΠ: INSTALLING IAM ON A PC Contents of the PC package Before starting to install, make sure that you have everything necessary for installation. IN THE PC PACKAGE STANDARD OPTIONAL IAM unit and quick installation Communication software Stereo headset with guide integrated... -
Page 13: Connectors And Sockets Of Iam
Figure 2: DB9 male connector of the serial port of the PC. Note: The serial connector of your PC may have 25 pins, in which case it is necessary to use a 9 pin male/25 pin female adapter. You can obtain this from your dealer. -
Page 14: Connecting To The Serial Port
Figure 4: Connectors and sockets of IAM Connecting to the serial port Join the 9 pin male connector of the supplied serial cable to the female socket (SERIAL PORT) of your unit. Figure 5: Serial DB9 male/DB9 female cable. Make sure that it is connected. Connect the 9 pin female end of this cable to a serial port of your PC (COM1 or COM2). -
Page 15: Connecting The Modem To A Power Outlet And The Telephone Line
Connecting the modem to a power outlet and the telephone line Connecting to a power outlet Connect the supplied power pack to a 220 V power outlet and the female pin of the adapter cable to the male pin (AC IN) of the modem. Power pack Note: Do not use any other power adapter than the one supplied with the modem. -
Page 16: Step ΠΠ: Installation Of Iam On Macintosh
STEP Œ Œ : INSTALLATION OF IAM ON MACINTOSH ® Contents of Macintosh ® package Before starting, make sure you have everything necessary for installation. The connecting cable you use depends on your IAM version (serial or USB). MACINTOSH PACKAGE STANDARD OPTIONAL IAM unit and installation... -
Page 17: Connectors And Sockets Of Macintosh ® Modem
Figure 2 Connectors and sockets of Macintosh ® modem Before connecting your modem, locate the sockets and connectors (cf. figure 4). Figure 4: Connectors and sockets of Macintosh ® modem ® Connecting to the modem port of a Macintosh Connect the supplied serial cable to the female socket (SERIAL PORT) of the modem and make sure it is firmly in place. -
Page 18: Connecting The Modem To A Power Outlet And The Telephone Line
Connecting the modem to a power outlet and the telephone line Follow the instructions in the previous section (page 15) to connect the IAM modem to a power outlet and the telephone line. BUTTON ON REAR OF IAM Stop or start IAM USB version of IAM Before starting, you must have a free USB port on your Macintosh. -
Page 19: Connecting To The Usb Port Of A Macintosh
® Connecting to the USB port of a Macintosh The supplied USB cable has two different connectors: Figure 7: USB connectors The type A connector mates with the Macintosh and the type B connector with the IAM modem. Connect the supplied USB cable and make sure it is firmly in place. Figure 8: USB cable Connecting the modem to a power outlet and the telephone line... -
Page 20: Step • • Installing The Driver For Windows
STEP • • INSTALLING THE DRIVER FOR WINDOWS 95, 98 OR NT You must install a modem driver to use the communication applications of Windows 98 or Windows NT (hyper terminal, remote network access for connecting to the Internet, telephone dialing, fax, etc). To install this driver: Double click on the icon Double click on the icon Double click on the icon... - Page 21 In Copy the files from : indicate the letter for example D:\ for the CD ROM drive. Click on In Models, select the model that you have, eg KORTEX IAM V90 External. Click on Select the communication port; if your modem is...
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Page 22: Step
STEP • • INSTALLING AN ARA SCRIPT FOR MACINTOSH You must use a modem script for the Internet connection. To install this script, insert the supplied CD ROM and start the installation program. Click on Install ARA script. The ARA script is automatically copied into the System folder, Extensions, Modem script. -
Page 23: Installing The Configuration Software Of Iam
IAM: Insert the CD ROM in the drive of your PC and start the self-extracting program CIAMUK.EXE. this, click \KORTEX V90\Configuration\International. In the first window displayed, choose the program installation unit. The name of the directory is generated automatically (\CIAM). - Page 24 Press to start installation. The Kortex IAM configurator program group will then be generated automatically. Installation of the software is now finished.
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Page 25: Starting The Configuration Software For The First Time
STARTING THE CONFIGURATION SOFTWARE FOR THE FIRST TIME Double click on the software icon Select the communication port to which IAM is connected. Note: This window is not displayed when IAM is on COM2 and powered The main window of Information about your Internet account appears:... -
Page 26: Information About Your Internet Account
Information about your Internet account This window allows you to enter information concerning your Internet connection. Refer to your Internet provider for any extra information. Login Specify the Login that you use for your Internet connection. This name is indicated by your Internet provider. It is used for identification on the server of the Internet provider. -
Page 27: Call Parameters
Call parameters The button allows you to choose the dialing prefix and the type of dialing. Enter the number(s) to be dialed for access to an external line. If you are on a direct line, do not enter anything in the prefix. Specify the type of dialing that you use. -
Page 28: Tcp/Ip Parameters
TCP/IP parameters This window allows you to enter information concerning the server of your Internet connection. Refer to your Internet provider for any extra information. Outgoing mail (SMTP) Indicate the address of your SMTP server given by your Internet provider for outgoing mail. -
Page 29: Password
Specify the e-mail address given by your Internet provider for receiving your electronic mail. The e-mail address is of the form name@cpmpany for example smith@kortex.com. DNS server addresses If necessary, indicate one or two DNS (domain name service) server addresses. Check if these addresses are indicated by your Internet provider. -
Page 30: Call Scheduling
Call scheduling You can define the times when IAM will connect to your Internet provider to retrieve e-mails without a PC or with the PC powered off. After entering this information click on to indicate the call parameters. ISP Call Schedule Tick the box Call ISP to activate or deactivate an automatic call to your Internet provider. -
Page 31: Remote Loading Of E-Mails
Remote loading of e-mails You can choose to retrieve your e-mails in various forms: synthesized, text and voice or both. Tick the box corresponding to your choice. The Keep server copy option will keep copies of the e-mails so that you can retrieve them with a PC the next time you connect to the Internet. -
Page 32: Follow Me
Follow me IAM has a function allowing you to program an automatic follow me call to a telephone number of your choice when voice messages, faxes or e-mails are received. This window allows you to define the times when your IAM will automatically connect to the number that you have defined to advise you of the presence of new messages. -
Page 33: Call Back Telephone Number
Call back telephone number Indicate the telephone number for an automatic follow me call. Do not enter a prefix at this point. Access code The password or code for remote querying is asked for after a follow me call. This code is essential for the call. Immediate callback in presence of new messages Tick this box if you want IAM to call you automatically after receiving new messages. -
Page 34: New
Allows you to add a party to the directory. Click on <New...> and the following window appears: Enter the name, the telephone number and the e-mail address of the party. Click on End to load the configuration parameters in IAM. Update Allows you to update the selected entry. - Page 35 example below shows you how to export the address book of Outlook Express. ² In Outlook Express use the menu File, Export, Address book. The following window appears: ² Select Text file and press Export. ² Indicate the name and path for recording the file and click on Next. ²...
- Page 36 ² Export is completed. The recorded file includes a header that you must mask out. Edit the CSV file with the WordPad program of Windows (select all (*.*) to open the file) and mask out the following line: Name;e-mail address;private telephone . Save the file. Click on Import of the configurator and select the file that you have generated.
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Page 37: Resolving Common Problems
ý Select « 45.Setup », «41.Main » and « 43.System info. » followed by « 43 .Code release. » ý IAM speaks the date and time of the KAOS release (KORTEX Advanced Operating System). Making sure your IAM is correctly installed In standalone Answering-Machine mode Make sure you have properly connected the power pack and the telephone cable. -
Page 38: Modem Check Under Windows 95, 98 Or Nt 4.0
4. Click on AT and then the Enter key.. The modem should reply with OK. If the modem does not respond, check that it is powered on and that the serial port is correctly selected. Refer to " In case of problems". Modem check under Windows 95, 98 or NT 4.0 After installing your modem under Windows 95, 98 or NT 4.0, you can simply... - Page 39 5. Click on 6. The following window appears if your modem has been correctly installed. If the window is blank, check that your modem is powered on and that the cables are correctly connected or change the communication port.
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Page 40: In Case Of Problems: Questions - Answers
IN CASE OF PROBLEMS: QUESTIONS - ANSWERS Answering-Machine ² IAM does not record the greeting. ý You are speaking too far away from the microphone. Record the greeting again but speak closer to the microphone. ý You did not press the key long enough. -
Page 41: Modem
ý Check the connection of your telephone cable. Is your terminal connected after a private branch exchange (PABX)? KORTEX modems are intended for a standard telephone installation, so connect your card to a direct telephone line if possible. See that it only dials after detecting the dial tone (440 Hz). - Page 42 ý This is frequently the case when you try to dial but the communication software is not correctly configured to work with your telephone installation. Your telephone line may be DTMF or pulsed. To find out the type of dialing, press any button of the telephone.
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Page 43: Technical Characteristics Of Iam
TECHNICAL CHARACTERISTICS OF IAM TECHNICAL CHARACTERISTICS HARDWARE Command language AT extended (Hayes compatible) Detection and installation Plug & Play Lucent Display graphical LCD 122*32 Flash memory code 512 K 32 K Flash memory data IAM connector DB9 female Loudspeaker 50 mm dia. Microphone 10 mm dia. - Page 44 Autotest at power on, local analog loop, local and remote digital loop Mode Asynchronous. Dialing DTMF Update* Flash memory, software updates available on the Internet: http://www.kortex.com/ PCM 56K coding* A law and µ TELEPHONE Hands-free SIMULTALK. Fax-switch Fax/voice/data Presentation of number...
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Page 45: Commands And Registers
COMMANDS AND REGISTERS The IAM modem can be programmed with the aid of Hayes commands and registers. For more information about these commands and registers, you can download a complete document from the Internet. Standard Hayes commands Command Function Identification of firmware release Execute previous command Put off-hook Select modulation... - Page 46 Command Function Renegotiation of speed Pulse dialing Enable response to DTE Disable response to DTE Access to S registers Tone dialing Result codes in numeric form Result codes in word form Report DTE speed only; no message about error correction or data compression protocol in use Report DCE speed, error correction and data compression protocol, and DTE speed Report DCE speed only...
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Page 47: S Registers
Command Function &D3 DTR drop causes modem to be initialized (equivalent to ATZ) &F0 Load factory profile 0 &T0 Terminate test &T1 Start ALB test &T3 Start DLB test &K0 Disable flow control &K3 Enable RTS/CTS flow control &K4 Enable XON/XOFF flow control &Q0 Asynchronous mode &Q5... - Page 48 S REGISTERS Works profile Register Functions &F0 Rings to auto-answer Ring counter Escape character Carriage return character Line feed character Backspace character Wait before dialing Wait for carrier after dial Pause time for dial delay Carrier detect response time Lost carrier hang-up delay DTMF speed control Escape prompt delay (EPD) timer Disconnect inactivity timer...
- Page 49 S REGISTERS Works profile Register Functions &F0 Selection of speed in V.90 V.90 disabled Automatic speed 29333 30666 32000 33333 34666 36000 37333 38666 40000 41333 42666 44000 45333 46666 48000 49333 50666 52000 53333 54666 56000 LAPM protocol Watchdog counter Status of other telephone (off hook or on hook) Transmit level S109...
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Page 50: Reports
REPORTS Value Text X0-X5 and X7 û û CONNECT û û û û RING NO CARRIER û û ERROR û û û CONNECT 1200 NO DIAL TONE û BUSY û NO ANSWER û CONNECT 2400 û CONNECT 4800 û CONNECT 9600 û... - Page 51 Value Text X0-X5 and X7 CONNECT 32000 û CONNECT 34000 û CONNECT 36000 û CONNECT 38000 û CONNECT 40000 û CONNECT 42000 û CONNECT 44000 û CONNECT 46000 û CONNECT 48000 û CONNECT 50000 û CONNECT 52000 û CONNECT 54000 û...
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Page 52: Kortex Web Server
KORTEX WEB SERVER With the KORTEX web server you can ask technical questions, obtain the latest information about a product and download software and firmware updates (future-proof flash). KORTEX web server:: http://www.kortex.com/ ² ² E-mail address for technical support: sav@kortex.com... -
Page 53: Before Contacting Technical Support
BEFORE CONTACTING TECHNICAL SUPPORT If you have a technical problem with the product, fill in this form as accurately as possible before calling technical support. Hardware Information Remarks Answers Date of purchase Product reference Indicated on the modem Example: BO001230 Firmware release of IAM Use the Setup menu, Settings, System info., Release:... - Page 54 IAM V90 INSTALLATION AND USER’S GUIDE WITH COMPUTER THE INTERNET ANSWERPHONE ® PC & MACINTOSH Technical support for hardware and software: TEL. : 00 33 1.49.92.55.50 FAX : 00 33 1.49 92.55.48 E-MAIL. : sav@kortex.com Monday through Thursday 9:00 to 12:30...
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